Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I am in search for a scooter lift for my car. I can walk but not very far. I have been out of work of 2 years, fighting with disability. I would appreciate any help you can give me. Thanks

Answer

Dear Ms. Hillerich:

Thank you for your inquiry. Unfortunately, at this time, we do not carry scooter lifts.  You may wish to consider www.invacare.com as an alternative choice.

Date Posted:
6/14/2006 1:16:26 PM

Question
I am looking to buy a supply of Boston Scientific Wire Guided Balloon Dilators for a hospital in Albania. Specifically Boston Scientific model # M00558400

Answer

Dear Mr. Russell:

We currently do not carry this product.  You may wish to check out www.bostonscientific.com for a list of authorized dealers.

Date Posted:
6/13/2006 9:21:09 AM

Question
I am interested in purchasing a used Clinitron or equivalentbed. Are there any availablesources?

Answer

Hello Joseph,

I regret to inform you we do not carry any used beds or the Clinitron brand of beds.  Allow me to refer you to the Yellow Pages Durable Medical Equipment section. Thank you for the inquiry.

 

Date Posted:
6/12/2006 10:08:15 PM

Question
I am looking for an overbed table that has a drawer underneath the table. Do you carry these?Thanks,Debbie

Answer

Hello Debbie,

We do, in fact, carry overbed tables.  Please visit our website http://www.msecompany.net/ and enter overbed tables in the product search engine.  Just click on overbed tables and it should take you to our selection.  Thank you for your inquiry.

Date Posted:
6/7/2006 6:47:29 PM

Question
I NEED a Crio M pediatric wheelchair. I found it,but on a Chile cite. its Kabal.com however I need one here in Houston, or just in the U.S. thank you

Answer

Dear Fanny:

We do not carry Crio M pediatric wheelchairs at this time.

Date Posted:
6/5/2006 10:55:54 AM

Question
Strap on weights.these are velcro straps that you weare either on your hands or feet. I am looking for 15lbs or 20lbs

Answer

Please take a look at the following category on our webiste

Wrist & Ankle Weights

 

Date Posted:
6/4/2006 1:17:51 PM

Question
Hello,Do you provide or do you know where i can purchase  footies that have the rubber soles?

Answer

You can find these types of products by clicking on the following product category link Slippers or typing in the word slippers into the Product Search window.

Date Posted:
6/3/2006 2:14:42 AM

Question
when will our order ship?

Answer
Dear David, please contact the customer service department at 877-706-4480 or email the confirmation number to inquiry@msecompany.net and we will be happy to give you an update on your order.

Date Posted:
5/31/2006 8:50:59 PM

Question
where can i find hospital cribs with a built in scale

Answer

Dear Kathy,

Thank you for your inquiry.  According to our research, hospital cribs with built in scales are a recent development and not available for wide distribution to the general public.  That being the scenario, we do not have any in our inventory and we are unfamiliar with where they can be found, if able to be found at all.  Nonetheless, we are working our channels to eventually have this equipment in our inventory.  Until that time, might we suggest you investigate your options in:

If we can be of further assistance or if you have additional questions, please call our customer service department at 1-877-706-4480.

Thank you,

 

Date Posted:
5/30/2006 6:30:04 PM

Question
i need a reusable finger sensor for a nellcor puls oximeter n550. it is for private use. can you tell me which i need, how much and it will need to be shipped to the UK

Answer

Dear Zoe,

The reusable finger probe you need is:

Nellcor Durasensor Finger Clip Sensor Model DS-100A

As you saw when you clicked on the link above, this item retails for $165.00.  For shipping costs, we will need the exact address of the location it will be shipped to.

If you have additional questions or need further assistance, please call our customer service department at 1-877-706-4480.

Thank you,

 

Date Posted:
5/27/2006 12:51:41 PM

Question
I am looking for a Portex tracheostomy tube with a number 518-070. It has a new number now and they say they haven't changed the trach but it doesn't work for me. Do you know if anyone has any of the old model number left. I would really love to get some. Thanks, Sheila

Answer

Dear Sheila,

We appreciate your inquiry, however, we do not know where these specific tracheostomy tubes can be found.  Perhaps there is a similar product that will work for you in our inventory of:

If we can be of further assistance or if you have additional questions, please call our customer service department at 1-877-706-4480.

Thank you,

 

Date Posted:
5/26/2006 11:23:14 PM

Question
Am in need of some medical equipment for my new hospital.can you link me to companies that have good products,such as Dialysis Machine,Eye equpiments,suction machine, Anasthetic machine withmonitor, Phototheraphy Units, MRI, CT scanetc

Answer

Dear Fidelis,

Thank you for your inquiry.  We suggest you fax us a list of the products and equipment you need.  This way we can put together a qoute for the items we can supply you with; as we have a voluminous inventory of medical supplies & equipment, we will be able to accomodate you. 

Our fax number is:   713-706-4161

Please send it to the attention of Kristy Daugherty. 

Otherwise, please call our customer service department at 1-877-706-4480 for further assistance.

Thank you,

 

Date Posted:
5/26/2006 11:03:33 PM

Question
We are trying to find a Microscope stage warmer with controller that also has a warmer plate to sit on the countertop that can be attached to the controller while using the Microscope stage warmer. Dr.Geary does embryo transfer work and also Equine reproduction. Please let us know.

Answer

Dear Connie,

We appreciate your inquiry, however, we do not have this particular piece of equipment in our inventory at this time.  Nonetheless, we have found a company that specializes in the type of equipment you are searching for.  Please click on the link below to be directed to their website:

If we can be of further assistance in the future or if you have additional questions, please call our customer service department at 1-877-706-4480.

Thank you,

 

Date Posted:
5/26/2006 4:30:16 PM

Question
Hello. Are there a few variations of IV solutions, as far as how much or how little dextrose bags contain?I am hypoglycemic and having upcoming surgery. Can't have to much dextrose, as it causes me anxioty and lightheadedness, and to course an IV solution with no dextrose, would leave my blood sugars to low and cause symptoms there too. What dextrose percentages do IV solutions come in? Thanks

Answer

Dear Pauline,

We appreciate your inquiry, however, we do not sell IV solutions.  Due to the nature of your inquiry, we suggest that you acquire the expertise of a physician or nurse practicioner.

If we can be of assistance in the future, or if you have additional questions, please call our customer service department at 1-877-706-4480.

Thank you,

 

Date Posted:
5/26/2006 3:01:25 AM

Question
I am looking for a stainless steel speciman pass-through. Similar to what you would find in a physian bathroom for urin specimans, I will need one larger. Any suggestions?

Answer

Dear Karen,

Thank you for your inquiry.  You may find what you're looking for in our inventory of:

If we can be of further assistance or if you have additional questions, please call our customer service department at 1-877-706-4480.

Thank you,

 

Date Posted:
5/25/2006 10:56:02 AM

Question
Hello all,I have been working on a orphanage building project with a Lutheran hospital in Tanzania for the last 4 years. I leave to go again on June 6th this year. The hospital director recently told me they desperately need a small piece of equipment that broke called a Ayers T-piece for administering anesthesia for children. If anyone can assist me in finding this piece of equipment a lot of people would be very grateful.Thanks,Joseph Croskey814.673.3686 cell814.827.4457 wkhttp://www.upt.pitt.edu/tanzania/uptcrsesite/

Answer

Dear Bob,

Thank you for your inquiry.  Though we do not have such an item in our inventory at this time, we suggest sending an e-mail to info@medicalsolutions.com.au for information on the requested piece of equipment.

If we can be of assistance in the future or if you have additional questions, please call our customer service department at 1-877-706-4480.

Thank you,

 

Date Posted:
5/24/2006 3:50:48 PM

Question
I am looking for new or used laparoscopic equipment for general surgery. Also looking for a bronchoscope. Please call or e-mail me at saed_ahmad@yahoo.com. Phone call is better.Thank you,Sincerely,Zafar Ahmad, MD.7184547650

Answer

Dear Zafar,

Thank you for your inquiry.  Your request has been referred to our sales associate Kristy Daugherty.  In the meantime, if you would like to evaluate our inventory of the equipment you inquired about, please click the links below:

If we can be of further assistance in the future, please call our customer service department at 1-877-706-4480.

Thank you,

 

Date Posted:
5/24/2006 3:49:45 PM

Question
Looking for:(2) Gauge Assy. High Counter Clock MSB. 6700-0050-204(2) Gauge Assy. 6700-0050-200

Answer

Dear H.A. Kobaissi,

We appreciate your inquiry, however, we do not sell parts to Datex-Ohmeda pulse oximeters.  We suggest contacting the manufacturer directly.

If we can be of further assistance or if you have additional questions, call our customer service department at 1-877-706-4480.

Thank you,

 

Date Posted:
5/24/2006 3:35:07 PM

Question
Could you send out samples of your most light weight masks, we are looking for one ply tie or earloop.

Answer

Dear Rebekah,

We appreciate your inquiry, however, we are unable to accomodate your request at this time.

If we can be of future assistance to you or if you have additional questions, please call our customer service department at 1-877-706-4480.

Thank you,

 

Date Posted:
5/23/2006 1:16:17 PM

Question
I would like to sell used equipment. how do I go about doing so? Monterey, CA

Answer
try visiting www.dealersmd.com

Date Posted:
5/22/2006 3:06:19 AM

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