Ask The Pros:

Question
We are getting an error code F201 when we try to do anything with the machine. Is there anything that can be done.

Answer
This code seems to indicate servicing is needed.  Please contact the manufacturer for more information on the error readout at 800-854-9305.

Date Posted:
7/26/2013 8:53:13 AM

Question
I am looking for a waterproof tape to secure electrodes to skin that will not easily come off.

Answer
Our Medfix Retention Tape would be a fair option for you.  It comes in different sizes and is waterproof.

Date Posted:
7/26/2013 12:04:12 AM

Question
Enquiry Good day to you there! Haven gone through your post accordingly, we would need you to know that the following has our attention for an immediate purchase. 30 quantities of Excel Extra-Wide Wheelchairs-20 wide, removable desk-length arms, swing-away detachable footrests Item# 007608SDMDM Kindly supply detailed information about the above listed with applicable prices not forgetting to give a shipping quote/advise too down to United Arab EmiratesUAE. Will be glad to read from you soon. Warm Regards, Mr Abdul Malik. Abdul Enterprises Ltd. PO BOX 95921, Sharjah, United Arab Emirate. Email: abdulenterprises@outlook.com

Answer
Thank you for your inquiry. Please check your email shortly for a formal quote estimated shipping charges to UAE. Thanks!

Date Posted:
7/24/2013 2:37:38 PM

Question
Looking for good quality, quiet nebulizer and good quality reusable trach mask for nebulizer treatments. Do not want a cheap disposable mask because they are too flimsy.

Answer
Thank you for your inquiry. I believe you have found the right item to suit your needs. This nebulizer is one of our most durable units and the mask is disposable but not flimsy.

Date Posted:
7/23/2013 1:55:33 PM

Question
We have to place pump on 30 min. hold during a feeding. When this is done the pump will change the the volume to be fed and total vol. Is there a better way to do this hold for 30 min other than putting on hold Can it be turned off and turned back on and resume where it was interupted?

Answer

Thank you for your inquiry. Regrettably, we experienced on the function aspect of this device. However, please feel free to contact the manufacturer directly. Covidien 1-800-962-9888. I did find this instructional PDF file, maybe this can address some of your questions. Please click here to see the file. Thank you!

Date Posted:
7/23/2013 10:16:36 AM

Question
I received an email stating that my order has been cancelled???????? My question is WHY????, I did not cancel my order. You have taken payment for my order so I would like this to sent to my ASAP

Answer
As per the message left and e-mail sent to you yesterday, the order was cancelled and refunded as the style of shoe you ordered has been discontinued.  We do not currently have a replacement style available in the sizing you require.  The charge was refunded to your credit card yesterday and should post within 1-3 days.

Date Posted:
7/23/2013 8:33:02 AM

Question
To Whom It May Conern, Do supply to Australia, what standards were used in the design of the bed and what are the gap measurements in the side rails please Definition of youth -what is the youngest age that this bed can be used for please?Thanks Alexa

Answer
Thank you for your inquiry. We do supply and ship to Australia. This bed meets and exceeds the FDA regulations. The gap measurements between the side rails are 2 3/8 inch apart. The youngest age would be around 3 years and above. Would you like a formal quote for this youth bed?

Date Posted:
7/23/2013 1:25:13 AM

Question
Hello:I´m interesting in purshasing a pickup truck pediatric table. I´m wondering what size of roll paper do I have to usewith this table. If I live out side USAwill you ship this item to my countryThank you

Answer

We do ship some items internationally and will be happy to provide you a quotation including delivery to the nearest port.

This table will accommodate up to 21in paper rolls.

Date Posted:
7/22/2013 8:16:28 PM

Question
I bought used dynamap vital sign monitor but need adult cuff. Double screw in attachment. Will these work or do you have any that will

Answer
Please advise of the dynamap model number and we will be happy to see if replacement parts are available.

Date Posted:
7/21/2013 10:23:22 AM

Question
I would like to get a copy of the manual for this item. Is that a possibilit Please let me know. My number is 321-795-7771

Answer
Please visit www.hotlasers.com for your request.

Date Posted:
7/21/2013 8:26:51 AM

Question
For use in a cat room at an animal shelter to cut down on airbourne illnesses. Do you have a larger model that would be appropriate for a 30x30 room Also, this is a cat room in Southern CA, so 3 doors are often open during the day. Will that be a problem? We can purchase 2 or 3 if necessary.

Answer

Thank you for your inquiry. Yes, we do have a larger model it's our Ultraviolet (UV) Mobile Room Sanitizer  .This unit covers a room up to 10 x 15 ft. So if you would to purchase two units, this will work perfectly for the room. You are able to able to purchase a single unit and divide the room into two sections and disinfect one area at a time. I will provide a formal quote for your facility. I've also had our specialist give you a call to provide you with more details on the above unit.

Date Posted:
7/19/2013 5:46:16 PM

Question
Need to know who I can send a request for proposal for athletic training supplies?

Answer

Spoke w/ cust BES

Date Posted:
7/18/2013 2:06:16 PM

Question
Dear sir or Madam, I''m currently looking for some quotation request in order to buy orthopedic supplies for humanitarian mission led by Handicap international, a french NGO. Please find list of the products requested. - rubber stick for crutches - toilet chair adjustable & foldable - bedpan - soft ball - urinal flask - terra ban IN METER, mix of colors 5*25 meters of each color - hotbag hot pack - coldpack - colostomy bag & base - transfer board - white cane - wheelchair hospital/reclyning wheelchair - antibedshore mattress with water - waking stick adjustable - walker adult foldable NO wheels - walker adult foldable with wheels - walker child foldable NO wheels - walker child foldable with wheels - regular wheelchair 35 - regular wheelchair 40 - regular wheelchair 45 - regular wheelchair 50 - regular wheelchair 55 - regular wheelchair 60 - rough rider wheelchair adjustable + cushion - active wheelchair - lapbelt for wheelchair child size - axillary crutches medium pair - axillary crutches large pair - axillary crutches child pair - hand pump for wheelchair - elbow crutches pair adjustable - quadripode canne adjustable - pressure relief cushion35 / contoured foam cushion - pressure relief cushion40 / contoured foam cushion - pressure relief cushion45 / contoured foam cushion - pressure relief cushion50 / contoured foam cushion - pressure relief cushion55/ contoured foam cushion - pressure relief cushion60/ contoured foam cushion - Elastic bandaging little rolls - Mirror small with handlet - Plastic bed sheet – single bed - AFO right L - AFO right M - AFO left L - AFO left M Yours dearly, Alexandra Aussage Logistics assistant

Answer
Thank you for your inquiry. Please check your email shortly for a formal quote. Thanks!

Date Posted:
7/18/2013 7:30:21 AM

Question
Kindly quote for 1270 Units of half brain model for our marketing promotional purpose

Answer
We will be in touch with you with a quotation.  If you wish to receive the quote including delivery charges, please advise of the destination.

Date Posted:
7/18/2013 3:14:56 AM

Question
I was born with a congenital birth defect and am missing parts of my fingers and toes. I am currently in nursing school and need help finding gloves that fit my hands and fingers properly. Is there any way to have gloves custom made for my hands?

Answer
Thank you for your inquiry.  Unfortunately, we are only a distributor of medical gloves and therefore do not have the ability to produce any custom made items.

Date Posted:
7/17/2013 10:38:01 PM

Question
do u have another kind suitable for diabetes I,II

Answer
Unfortunately, we do not as we have a limited supply of nutritional supplement drinks.

Date Posted:
7/16/2013 3:07:10 PM

Question
Hello,I am interested in purhasing a lead vest and skirt. I would like to know who the standard option fastens. Are there clips or velcro Thank you for your time. Mindy Trotter DPM

Answer
Thank you for your inquiry. The lead vest and skirt has a Velcro fasten option.

Date Posted:
7/16/2013 12:01:13 PM

Question
Return Authorization Number RAN for Confirmation No.139193. Have not yet been issued credit for this return. Please check on this!

Answer
Your return has been received and inspection was completed as of last week.  Credit should be issued within the next 7-10 days.

Date Posted:
7/16/2013 10:44:21 AM

Question
do you accept Medicare

Answer

Dear Mr. Eden:

Thank you for your inquiry.  We do accept Medicare at this time. 

Date Posted:
7/15/2013 1:00:13 PM

Question
dies theis cart have the accessoriy of an oxygen holder and what is the costThank You4 Drawer Mini Steel Bedside/Slim CartItem# 9633-UKGSJWLH

Answer
The Oxygen Tank Bracket is not included, but is an available option.

Date Posted:
7/15/2013 9:03:55 AM