Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Where can I find metal fasteners for ace bandages?

Answer

That is an excellent question.  We are actually not sure where these fasteners would be seperately sold.  For use on retantion of elastic bandages, we would recommend using cloth tape such as Hypoallergenic Cloth Tape. It comes in several different size 1/2 in, 1in & 2in, 3 in.

 

Date Posted:
12/29/2003 7:31:30 PM

Question
need info on acid mantel disruption associated with jacuzzi's,, rash red bumps any studies completed by universities etc..

Answer

Dear Mr. Vassallo:

Thank you for your inquiry.  However, we do not have access to this type of information.

Good luck with your search.

Respectfully,

Customer Service Dept.

Date Posted:
12/29/2003 6:35:31 PM

Question
Does your bariatric shower bench, model #SB50RVE, have an adjustable height seat?

Answer

The bariatric shower bench, model SB50RVE does come with an adjustable seat.  It is made out of heavy duty, rust resistant frame and high strength blow molded seat and back.  It has a weight capacity of 500 lbs.  This is a highly reliable unit and has received customer praise.  Please call us toll free at 1-877-706-4480 with any other questions.

Date Posted:
12/29/2003 1:41:07 PM

Question
We will be starting our son in 2D soon and need to get him diapers. He's 14 and has a 26" wiast. It looks from your site that the Attends, ATN, prime time plus, and promise ultra briefs will all fit him (briefs is just another word for diaper right?). Which would be best? I guess we are more concerned with absorbancy than economy at this point.Betty

Answer

Dear Ms. Girard:

Thank you for your inquiry.  As far as the absorbancy is concerned, both of the products you are considering will do the job just fine.  The choice between the products ultimately boils down to the fit and comfort.  Unfortunately, the only way to determine that is to try the product out.  If you have any other questions, please feel free to contact us at 877-706-4480.

Date Posted:
12/22/2003 4:07:57 PM

Question
I would like to purchase a Bard/ Baxter PCA Pump, Cat # 6464202 or 6464202R and the associated set. Please contact me if you have one available. Thanks.

Answer
Being researched by Mike 12/22/2003

Date Posted:
12/22/2003 11:38:24 AM

Question
What reusable moist heat packs do you carry?

Answer

Thank you for your inquiry.  We have several other types of reusable moist heat pack for face and body.  If you are interested you can find them here: 9 x12 wrap, face/sinus, small wrap

Date Posted:
12/19/2003 2:05:13 PM

Question
I am looking for a waist belt which can be helpful in reducing the weight gained during the pregnancy and support the ab muscles. I appreciate ur help.

Answer
We would recommend looking at Elastic Abdominal Supports or Lumbar Sacral Supports.  These products come in several different sizes and are used for providing back support and strengthening ab muscles as well as providing a more contour form to the body.  You can find these items on our web site by typing in Elastic Abdominal Supports or Lumbar Sacral Supports into the Product Search window on our site.

Date Posted:
12/17/2003 4:41:37 PM

Question
looking for used/refurbrished ekg machine, goose neck lamps, stools, hyfrecator,mayo stands. can you help??? need price and what about shipping??? brand names of these are not important as long as good working order. thanks for you time. r.w. tyer

Answer

Dear Dr. Tyer:

Thank you for your inquiry.  We have some of the items that you require.  However, we need more information on the products you seek.  For example, regarding the EKG, are you looking for interperative or non-interperative, number of leads, budgetary considerations, warrranty, etc.  A used/ refurbished EKG can can start from $600 and up.  Please call us toll free at 877-706-4480 to discuss your specifc product needs and we will be happy to assist you with your slection and purchase.

Respectfully,

Customer Service & Sales Dept

 

Date Posted:
12/16/2003 5:28:40 PM

Question
Years ago I went to a ENT Doctor. She uses a "Vacumn" machine to clean out my stuffed up sinuses. She put a thin tube in my nose and it vacumed it out. It was great!Is this type of machine avialable to the public?

Answer

Thank you for your inquiry.  We do carry  Hydro-Pulse-17-0110 which is a Complete Nasal/Sinus/Breath Cleaning Irrigation System that includes Hydro Pluse Nasal/Sinus Irrigator, 2 original Sinus Irrigator Tips, 2 original Throat Irrigator Tips, Breathe-easeXL Starter Package and excerpts from "The Sinus Cure".

The Grossan Hydro Pulse Nasal / Sinus Irrigation System and Original Sinus Irrigator Tip deliver a gentle and soothing DRUG FREE treatment for sinus and allergy condiions.

Developed by a Nationally recognized Ear, Nose and Throat specialist it is the only FDA REGISTERED AND UL APPROVED PULSATILE IRRIGATOR DEVICE DESIGNED SPECIFICALLY FOR NASAL/SINUS IRRIGATION. Supported by 37 medical reports the Hydro Pulse and Sinus I rrigator Tip help clear nasal congestion, post nasal drip, and prevent sinus infection. Recommended by leading health professionals, hospitals and universities as an effective treatment for sinus and allergy conditions. Features include: Hypo allergenic design, fully variable pressure control, quiet opertion, soft color coded nasal tips for family membersand comlete directions and treatment information.

Date Posted:
12/15/2003 9:02:47 PM

Question
I have a hairpiece and needs a very strong adhesive or tape that I can use to attach the hairpiece in my head. Right now I am using a special l;iquid adhesive in front and a waterproof adhesive tape type at the back. Can you recommend a long lasting adhesives that I can use? it has to be waterproof

Answer

Dear Ted:

Thank you for your inquiry.  However, we currently do not carry a product that we would feel comfortable recommending to you for your special application. 

Respectfully,

Customer Service Dept.

Date Posted:
12/13/2003 9:50:44 PM

Question
I need a srap for the merry walker that is harder to open than the push button type on the merry walker.

Answer

Dear Ms.Malinski:

Thank you for your inquiry.  At this time we do not carry any merrywalker products.  Please visit the following site for Merry Walker product information  http://www.merrywalker.com/.

Respectfully,

Customer Service Dept.

Date Posted:
12/11/2003 4:56:15 PM

Question
Year 2000 Hansatome Keratomewith tray and motor

Answer

Dear Mr. Wier:

Thank you for your inquiry.  We are not certain what you are asking.  Please reformulate your inquiry and resubmit.

Respectfully,

Customer Service Dept.

Date Posted:
12/11/2003 4:34:05 PM

Question
had libo suction need xxx large elastic surgical vest

Answer

Dear Lora:

Thank you for your inquiry.  Unfortunately, we do not carry this type of product.  Good luck with your search.

Respectfully,

Customer Service Dept.

Date Posted:
12/11/2003 5:34:23 AM

Question
I wear Jobst stockings that go up to my waist. I want something like stockings to cover my cold toes. Shoe stores that give you these throw away stockings would work too.

Answer

Dear Ms. Vural:

Thank you for your inquiry.  We carry Rite-Fit Support Unisex Comfort Sox, 8-15 mmHg as well as the Athletic Socks 20-30mmHg.  Please call us toll free at 1-877-706-4480 for more information.  Please ask for Gary.

Respectfully,

Customer Service Dept.

Date Posted:
12/10/2003 3:34:36 PM

Question
My daughter, age 36, has had diabetes since the age of 7. She is just now experiencing more insulin reactions that ever before. Sometimes in the morning, sometimes during the day. Does age make a difference as to the frequency of insulin reactions? Will she require less insulin as she gets older?

Answer

Dear Ms. Spitznogle:

Thank you for your inquiry.  However, this section of the web site is dedicated to answering product related questions.  We would recommend that you contact a trained medical professional for an answer to your particular question.

Respectfully,

Date Posted:
12/10/2003 12:48:32 PM

Question
We are using metal speculums and are looking for a holding bucket to put them in after the examination. They are cleaned at the end of the day. We would like buckets that have foot pedals and a removable inner container that could be carried to the cleaning station.

Answer

Dear Ms. March:

Thank you for your inquiry.  In order to assist you with identifying the right product for your needs, we would need to know the exterior dimensions of the speculum buckets currently in use.  Also, please let us know how many foot buckets are you looking for.  Also, would you like them in plastic or stainless steel.

Please advise.

Respectfully,

Gary
Customer Service Dept.

Date Posted:
12/9/2003 11:56:55 AM

Question
can u tell me which insulin pen would work with lantus and are those covered by medicare and if not, how much are insulin pens.

Answer

Dear Mr. Frost:

Thank you for your inquiry.  We are not familiar with Lantus.  We carry lancet pen by Becton Dickinson.  Click here to view the product. The replacement lancets can be found here.  Medicare does cover some diabetic delivery products. However, we are not Medicare provider and are not in a position to offer you a definitive answer.

Please call us with any further questions toll free at 877-706-4480.

Respectfully,

Customer Service Dept.

Date Posted:
12/8/2003 4:45:35 PM

Question
I am looking for a used wheelchair for my mother. She is in a nursing home. She is an amputee (one leg) She is a large woman. I believe she weighs about 230-250lbs.and is about 5'7". Because she spends the better part of the day in the chair, comfort is the most important thing. Thanks

Answer

Dear Joan:

Thank you for your inquiry. We do not have any used whellchairs in stock.  However, we are running a holiday special on new wheelchairs.  We have a large selection on hand at great prices. Please give us a call toll free at 877-706-4480 and we will be happy to assist you.

Respectfully,

Customer Service Dept.

Date Posted:
12/8/2003 2:56:15 PM

Question
any in stock? Prices? prefer nonin 9500..but will consider others.

Answer

Dear Claire:

Thank you for your inquiry.  We have several Nonin 9500 in stock.  They are in excellent condition.  The price per unit is $399 + shipping.  Please let us know if you are interested.

Respectfully,

Gary
Customer Service Dept.

Date Posted:
12/7/2003 5:04:43 PM

Question
May I know about the used hospital beds(especially fowler`s beds)and used endoscopes and gastroscopes.

Answer

Dear Aung:

Thank you for your inquiry.  What type of endoscopy equipment are you inquiring about?  What brand, quantity?  Please advise so that we can better assist you.

Respectfully,

Customer Service Dept.

Date Posted:
12/6/2003 5:29:50 AM

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