Ask The Pros:

Question
Hello, I am doing a science project which involves testing water quality. I am in need of an incubator for some experiments, i would like to know if you knew where i can purchase one, thank you, John

Answer

Dear John:

Thank you for your inquiry.  However, we do not offer the type of incubators you are looking for.  You may wish to consider checking with pet shops in your area.

Respectfully,

Date Posted:
11/22/2004 12:43:36 PM

Question
I am looking for a foot cradle or bedding rest to keep blankets etc. off my feet at night Thanks, Virginia

Answer

We carry Blanket Support, Item Number 18202RUDGSI - Adjustable to 19", 20" L x 6" W, Twin.  It protects sensitive skin areas. Tubular aluminum frame; inserts between box spring and mattress. 

Date Posted:
11/21/2004 12:14:09 PM

Question
I just want to know if the two items I orderded are actually on order or just in the shopping cart?

Answer

Dear Kenneth:

Thank you for your inquiry.  Your order has been received and will be processed today.  Expected delivery time is 3-5 business days.

Respectfully

Date Posted:
11/18/2004 7:38:23 AM

Question
My name is Joseph and I am a student at the University of Missouri, Columbia. My group members and I are working on our Senior Capstone project which involves designing and implementing a system to transmitting a patient’s pulse rate wireless to a computer monitor. We are interested in using item# SYDMDC, but we were not sure if it will work for our purposes. We need to know what type of signal is generated from your product and also how the product works, the length of the wires used to connect the sensor and if there is anything else connected to the sensor. If there is any of this information available, please let me know. Thanks Joseph VenturaJjv632@mizzou.edu

Answer

Dear Joseph:

The manufacturer of this product is http://www.nellcor.com/. You should be able to find information related to this item on their site.  When you are on the site search by name and not by our item number.

Good luck.

Date Posted:
11/14/2004 11:37:27 AM

Question
What hand do you put a cane in when walking. I have a bad right hip and have started using a cane. I put it in my left hand as it feels the best for balance is that correct? Give a reason for putting it in the hand you suggest, please....thank you.

Answer

Dear Ms. Coollbaugh:

Thank you for your inquiry.  Actually, you may be able to use the cane in either hand depending on your comfort level.  You need to make sure that you are comfortable and stable on your feet on whatever side you choose to use it on.

Respectfully,

Date Posted:
11/13/2004 3:04:24 PM

Question
If your voice box is removed ... say as a result of throat cancer. What is the device you can hold with your hand on the adams apple that can emulate your voice. It sounds like a robot voice.

Answer

An electropharynx, or electronic larynx, is a battery operated machine that produces sound for you.  There are many different makes and types of these, but they are usually about the size of a small electric razor.  You hold the machine against your neck, or fit a small tube into the corner of your mouth .  When you press the button on the machine, it makes sound.  If you move your tongue and mouth you can form the sounds into words.

As with oesophageal speech, you need training from a speech therapist and plenty of practice, to master this method.  The speech does have a mechanical sound to it but most people are pleased with the result.  Some of the machines available have buttons that can vary the pitch or tone of the sound the electronic larynx makes.  This will make your voice sound more varied. 

Date Posted:
11/11/2004 8:34:34 PM

Question
We are looking for a used Surgistat electrocautery unit.Please let me know if you have one.

Answer

Dear Dr. Hartmann:

Thank you for your inquiry.  However, we do not have this unit available at this time.  We will keep you informed if one becomes available.

Respectfully,

Date Posted:
11/11/2004 4:50:11 PM

Question
My husband has some wrist supports he wears at night to keep his hands from bending during the night. Tru-Fit is the name on the supports. Do you know Where we could get them?

Answer

Dear Ms. McNamara:

Thank you for your inquiry.  Unfortunately, we do not carry this specific brand name at this time.  We do have a large selection of wrist supports here: Wrist Supports

If you have any other questions, please contact us toll free at 877-706-4480.

Respectfully,

Date Posted:
11/8/2004 7:44:49 AM

Question
Hi... I am looking at your hand held nebulizer medication bottles item #3844SCHDM.I am wondering can they be purchased individually. Only need between 4-6 of them depending on the price. I want to make sure them nebulizer tubing connects on the side as show in the picture and not on the bottem as most of the newer ones do. The patient I need it for is on a vent and the bottles that connect at the bottem do not work well for this patient.Thank-youJJJoanne Jaime

Answer

Dear Ms. Jaime:

Thank you for your inquiry.  Unfortunately, these products are sold by a case and we can not break open the case.  If you have any other questions, please call us toll free at 877-706-4480.

Respectfully,

Date Posted:
11/7/2004 11:17:29 AM

Question
Dear SirsI live in Italy and precisely in Venice, which is so so humid and i have big problems with wetness and odor.actualy, i use a deodorant in spray form, from Roc-Keops but it is not useful at all.Would you please be so kind and help me to chosse the best product for my problem?Many thanks and best regardsMojgan Salem

Answer

Dear Mojgan:

Thank you for your inquiry.  Under arm odor is caused by bacteria that grow in humid conditions that exist under your arms and on your body.  One of the best means of treating bacteria is to disinfect it with alcohol.  Alcohol is found in abundance in perfumes and colognes.  Try applying perfumes directly onto the under pit of your arm.  Try it for a week and see if it helps.  Regular deodorants have a tendency to prevent sweating by blocking pores, which in turn leads to overheating and sweating elsewhere on your body.  Becareful not to apply too much perfume as it may lead to burning sensation, redness and rashes.  Good luck.

Date Posted:
11/5/2004 9:28:25 AM

Question
Do you have a catalogue available to order from or is your store limited to online orders only?

Answer

Dear Ms. Bingham:

Thank you for your inquiry.  Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please call us toll free at 1-877-706-4480 and a customer service representative will be happy to assist you.

Date Posted:
11/3/2004 11:28:18 AM

Question
Hi am looking for the name of a medical equipment that is hooked with a round thing which is hollow,most doctors earn aliving with it and in the western world it's being made obsolete.I'll be glad to hear from you soon.

Answer

Dear Moses:

Your question is not clear, but you may be referring to either Stethoscopes  or Manual Blood Pressure Monitors & Sphygmomanometers .

Hope this helps.

Date Posted:
11/3/2004 11:03:00 AM

Question
I'm looking to find a "Non-Magnetic Used Wheelchair". Can you help me. My boss is looking for this ASAP. Thank you,Lisa Phnney

Answer

Dear Ms. Phinney:

Thank you for your inquiry. We carry PVC (plastic) chairs.  We would need to know your requirements including patient weight and height as well as the intended use for this chair.  If you have any other questions, please call us toll free at 877-706-4480.

Respectfully,

Date Posted:
11/2/2004 3:02:15 PM

Question
I am currently in school studying to become a medical assistant. In my current class, I have a project coming up and I need to set up a medical practice, and I need to find a place that offers the lowest price for medical supplies, and I am trying to find mercury sphygmomonmeters at a reasonable price for an OB/GYN practice. Please contact me with any information you may have. Thanks so much!Brenda

Answer

Dear Brenda:

Please take a look at the following selection and pricing for Manual Blood Pressure Monitors & Sphygmomanometers

Respectfully,

Date Posted:
11/1/2004 7:38:10 PM

Question
What kind of closures are used on #211SLdeMATI Lumbo-Sacra Support? I am very interested in the back support, but would like better idea of the closures.

Answer

Dear Mr. Gabriel:

The closures are velcor. Please contact us with any other questions.

Respectfully,

Date Posted:
11/1/2004 7:07:14 PM

Question
Hello,Are the Jack Frost Hot or Cold Gel Packs - 4 in. x 9 in.made of really strong plastic. I have one Jack Frost Ice pack and it is clear plastic it seems to be a really strong plastic. I had some of another brand that was white plastic and they did not last at all. How much would it cost if I bought 3 plus shipping to Lodi NJ. I recently broke to of the ice packs I had but they were old. I need them because my foot was run over by a car on Oct 4. I do not want to have to pay a LOT for shiping.Please get back to me as soon as possible.your friend,Kathryn Schwartz

Answer

Dear Ms. Schwartz:

The shipping to Lodi, NJ would be $8.50.  The product is made of durable plastic and should last for some period of time under normal circumstances.

Respectfully,

Date Posted:
10/28/2004 11:53:21 AM

Question
we are looking for a toilet support for a client with cerebral palsy and needs a back support and safety belt while using the commode. Can you give us some direction?

Answer

Dear Audrey:

Thank you for your inquiry.  At this time we do not carry a product that matches your criteria.

Respectfully,

Date Posted:
10/28/2004 11:12:27 AM

Question
Do you make a cane holder for a Jazzy 1103?

Answer

Dear Ms. Hegwer:

Thank you for your inquiry.  We do not make that product.  You may wish to visit the manufacturers website http://www.pridemobility.com

Respectfully,

Date Posted:
10/27/2004 9:04:16 PM

Question
I am interested in selling a used Jazzy Power Chair (Model 1113ATS) in excellent condition.The chair was purchased on 9-27-01.Would you be interested in purchasing it?

Answer

Dear Mr. Falcocchio:

Thank you for your inquiry.  At this point we would not be interested in purchasing it from you.  You may wish to consider posting the product on www.eBay.com.

Respectfully,

Date Posted:
10/27/2004 8:37:25 PM

Question
I have a perscription for a stationary bike. Do you guys work with insurace companies?

Answer

Dear Ms. Robinson:

Thank you for your inquiry.  At this time, we do not deal with insurance companies.

Respectfully,

Date Posted:
10/27/2004 6:39:20 PM