Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
My grandmother has a pressure ulcer stage IV and my husband just bought this pad for her. I dont know if this pad is enough to help in her healing or if it just for prevention... Please advice

Answer

Dear Ms. Bueso:

Thank you for your inquiry.  Based on our experience, this device would be insufficient given the current condition of your grandmother.  For alternative options, please contact us at 713-589-6059 x 104 for Gary.

Date Posted:
3/24/2010 5:28:04 PM

Question
We are a school district in Canyon, TX and would like to make some purchases from your company for our health occupations high school courses. In order to set your company up as a vendor we need a completed W-9 form on file.

Answer

Dear Ms. Kidd:

W-9 has been faxed to 806-677-2737.  POs can be faxed to 713-706-4161 attn: Sales.  Thank you for the opportunity to work with your school district.  

Date Posted:
3/24/2010 4:03:46 PM

Question
Request assistance in identifying a portable OB/GYN table. We need one that folds up, is lightweight, can be carried via commercial air, and hopefully can be raised or lowered cranked or powered. We have a mission for conducting humanitarian women's health exams in Africa and need a portable table or the equipment to adapt a normal table. Thank you!

Answer
We are currently working on this request.  We appreciate your patience. 

Date Posted:
3/24/2010 2:42:03 PM

Question
We need a cushion for a Ferno Washington, Inc. stretcher. 19 X 72 X 3 also straps. Thanks, Bonnie

Answer

 Dear Bonnie,

Thank you for the inquiry. We do not sell the Ferno line, we only carry one refurbished stretcher. I was told these pads and straps should work anyway:

http://www.medical-supplies-equipment-company.com/product/ppf/id/17374/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/17370/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
3/24/2010 2:37:21 PM

Question
Hello, I used to buy Rusch Intermittent cather 10FR from MedShip Direct. Recently, MedShip Direct ceased the sales of home medical supplies so they referred me to several other companies, including this one. I was wondering whether, since I need this catheter, I will need to get a new doctor's prescription if I wish buy them here or whether it could be transferred from my previous account from MedShip Direct. Thank you!

Answer

 Dear Yoon,

Thank you for the inquiry. In order to better serve you, I need a LOT or REFERENCE number from the catheter. Please reply with that number and I can get back with pricing.

Respectfully,

MSEC

Date Posted:
3/24/2010 2:32:29 PM

Question
Do you carry stage micrometers for the parasitology lab?

Answer

Thank you for your inquiry. Regrettably, we do not carry any stage mircometers. We apologize for the late response, I had the product management team do a search for the micrometers and was unable to locate a supplier.

MSEC

Date Posted:
3/24/2010 5:10:47 AM

Question
I am looking for a used Sonosite- BioZ Dx monitor. They are a bioimpedence type cardio monitor, using electrode patches as their transmission mode. Could you check with your other contacts to see what the availability would be on something like this. Best regards, Jill Czarnowski jczar@mesanetworks.net

Answer

Dear Jill,

Thank you for the inquiry. Unfortunately, none of the manufacturers and/or vendors we sell for have access to this type of equipment. We apologize for the inconvenience.

Respectfully,

MSEC 

Date Posted:
3/23/2010 3:53:58 PM

Question
Can you please send me a catalogue? My address is: 88 Club Road, Pasadena, CA 91105 Also, do you extend professional discounts? I am a physical therapist in private practice. Thanks. Cindy Moyneur

Answer

Thank you for your inquiry. A customer service representative should be contacting your office shortly with more information.

 

Date Posted:
3/23/2010 3:29:08 PM

Question
Q.what is the recommended age of infant for circumcision.Q.does urine of infant after circumcision can play role in healing process.

Answer
Newborns can be circumcised at birth.  Until the cut has healed, the circumcision area should be cleansed, disinfected and covered with a breathable sterile wrap. When not wearing diapers, the groin area should be exposed to air. Infants urine may cause mild irritation, but may aid in the healing process.

Date Posted:
3/23/2010 1:09:31 PM

Question
Can you tell me the PSI delivered through you Kangaroo pump 224.  Thank you  Kathleen Elias RN Nurse Consultant

Answer

Dear Kathleen,

Thank you for contacting us.  Please call the technical support line for Kendall products, 1-800-448-0190. They can assist you with your questions.

Respectfully,

MSEC

Date Posted:
3/23/2010 12:17:51 PM

Question
How do kids with cerebral palsy use the bathroom when on crutches or in a wheelchair what types of equipment do they use to help them in the bathroom? Please provide Stratagies for using equipment.

Answer

Unfortunately, we don't have any information within our company regarding this, but we have done some research and hope the following links are helpful:

http://www.cerebralpalsy.org/cerebral-palsy-help-and-support/potty-training-kids-with-cerebral-palsy-toilet-training-special-needs-children/

http://www.originsofcerebralpalsy.com/04-care/01-bathing-toilet.html

http://www.caringforcerebralpalsy.com/toilettraining.html 

Date Posted:
3/23/2010 7:49:58 AM

Question
We would like to see a better picture of this hoyer model. We would also like to know if the battery is rechargable, and if the charger comes with it. You may email us or call os at the number above.

Answer

Thank you for your inquiry. Please check your email shortly for additional images and more information about our battery powered lift.

K. Gilbert  

Date Posted:
3/22/2010 12:33:08 PM

Question
Does this table recline to be all the way level? Can it be used for gyn? We are interested in ADA accessible, but with a smaller footprint than your other table. Thanks

Answer

Thank you for your inquiry. Please check your email shortly for the response to your "Ask the Experts" question. If you have any questions, don't hesitate to contact my office at 1-877-706-4480 x 108

K. Gilbert  

Date Posted:
3/22/2010 10:23:45 AM

Question
I need to buy the following products: 200 units of Axelgaard Valutrode eletrodes 5 cm x 9 cm 200 units of Axelgaard Valutrode eletrodes 5 cm x 5 cm I await return on the values Leandro Berwig

Answer
 

6420 Richmond Ave. Suite 233, Houston, Texas 77057
toll free: 1-877-706-4480
international/local: 713-589-6059
fax: 713-706-4161
www.MSECom.net

Monday, March 22, 2010

QUOTE #904983
Mr. Leandro Berwig

Avenida Benjamin Constant 2849 Sala 102 Lajeado RS Cep
Lajeado, 95900
Brazil


Dear Mr. Leandro Berwig  :

Thank you for the opportunity to provide you with information and pricing for the products we have discussed.  As per our discussion, we are pleased to provide you the pricing for the following item(s):

Item number Name Price Quantity Ext. Price
22-901EXAMM Axelgaard ValuTrode White Fabric Top Electrodes 2in x 2in Square $4.50 200 $900.00
RI3-901EXAMM Axelgaard ValuTrode White Fabric Top Electrodes - 3in Round $5.50 200 $1,100.00

Subtotal: $2,000.00
Shipping: $166.74
Total: $2,166.74

 

Upon delivery, all packages should be inspected for visual signs of damage. All documented damage should be immediately reported to the shipping company and MSEC. If damage has been identified, the customer reserves the right to refuse the shipment. If damaged merchandise is accepted, then it becomes the responsibility of the customer to file damage claims with the shipping company.

If upon return to our warehouse the damage is confirmed, a replacement product(s) will be shipped to the customer at no extra charge. If the shipment is found to be undamaged, the customer may incur return shipping charges or restocking fees.

If these terms are acceptable, please sign and date below, and return this document via fax 713-706-4161 or feel free to contact us at 1-877-706-4480.

If you intend to make payment via credit card, your signature below gives us the authorization to charge your credit card in the amount stated within this quote.

If you intend to make payment by check, please make the check payable to MSEC and mail it to the following address: 6420 Richmond Avenue, Suite 233, Houston, TX 77057. Once the signed document has been received, a representative will contact you to make final arrangements. We look forward to working with you in the near future.

Respectfully,

Christina Villa
Business Development Manager
877-706-4480 x 107
Medical Supplies & Equipment Company, LLC

Question
Can you send samples of the upholstery and laminate finishes? We are building a new office You can send them to me at 960 Beaver Grade Road, Moon Township, PA 15108 if able

Answer

Thank you for your inquiry. Please check your email for more information regarding the color options available.

K. Gilbert  

Date Posted:
3/21/2010 5:37:39 PM

Question
I am looking for a Nebulizer that will flow the treatment into the mouthpiece like the machines in the hospital but be able to buy one that is used at home.

Answer

Any of our Nebulizers for aerosol therapy would be capable of your request. The following are a few of our most popular units:

Adult Compartment Compressor Nebulizer

Portable Compressor Nebulizer

Date Posted:
3/21/2010 3:39:09 AM

Question
What coverall may be use to protect against contamination from liquid/chemicals and to prevent pests to filter in such as flees or dust like particles.

Answer

Dear Liliana,

Thank you for the inquiry. We recommend the following coverall for your situation:

http://www.medical-supplies-equipment-company.com/product/ppf/id/8675/new_prod_full.asp

The coverall you need must be treated. The light weight coverall will not work.

Respectfully,

MSEC 

Date Posted:
3/21/2010 12:45:31 AM

Question

Answer

Dear Mohammad,

Thank you for contacting MSEC. Did you have a question on the following product? Did you need a quote for the table?  Please let us know.

Respectfully,

MSEC or email (christina@msecompany.net)

 

Date Posted:
3/20/2010 7:02:47 PM

Question
Medena Catheter - 12 straight, 30 Fr., flared end, Sterile is this the same as the Torbot Medena Catheter 8731 which has a flared vs. a straight end to it?

Answer
This is the Torbot Medena Catheter 8731, however it has been discontinued by the manufacturer and we no longer have inventory of this item. 

Date Posted:
3/20/2010 2:54:52 PM

Question
Could you please forward instructions for using the Flexiflo Patrol Pump as I am not familiar with these. I have been working in Outpatients clinics for several years, I am now working on the wards and notice that these are being used regularly. Thank you Catherine Flemingc

Answer

 Dear Catherine,

Thank you for the inquiry. I will send the attachment to a different email. (shortly to follow this one)

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
3/20/2010 9:44:46 AM

[<< Prev] 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363 364 365 366 367 368 369 370 371 372 373 374 375 376 377 378 379 380 381 382 383 384 385 386 387 388 389 390 391 392 393 394 395 396 397 398 399 400 401 402 403 404 405 406 407 408 409 410 411 412 413 414 415 416 417 418 419 420 421 422 423 424 425 426 427 428 429 430 431 432 433 434 435 436 437 438 439 440 441 442 443 444 445 446 447 448 449 450 451 452 453 454 455 456 457 458 459 460 461 462 463 464 465 466 467 468 469 470 471 472 473 474 475 476 477 478 479 480 481 482 483 484 485 486 487 488 489 490 491 492 493 494 495 496 497 498 499 500 501 502 503 504 505 506 507 508 509 510 511 512 513 514 515 516 517 518 519 520
Page 520 of 520