Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I would like to order 8 of these chairs in royal blue. Do you offer special pricing for this

Answer
Thank you for your inquiry. Yes, I would be able to send you a formal quote with the discounted price available for the quantity. Could I get the zip code of where the chairs will ship to? This will allow me to get the freight charges as well. Thanks!

Date Posted:
1/8/2014 3:48:32 PM

Question
can you provide measurements for the small and extra small

Answer

Extra Small is designed to fit Women's shoe size 4 to 7.

Small is designed to fit Women's shoe size 7.5 to 10.

 

Date Posted:
1/7/2014 10:34:44 AM

Question
Hello. I have a mobile podiatry business and have queries which there is not enough space below to type. query is: 1 is it possible to get a sample of this shoe in all the WIDTHS available, or do you have tempates of the innersoles2 How much is postage for a pair of shoes to Australia? etc etc

Answer

Thank you for your inquiry.  We may be able to obtain templates for the innersoles on these shoes, but it may not be available for all styles.

Postage for one pair of shoes to Australia would average approximately $70.00 - this includes domestic handling fee, postage and insurance to Australia.

Please feel free to reply with any additional questions.

Date Posted:
1/6/2014 9:37:33 PM

Question
Hello how many inches is this cuff we need over 23 inches.Thank YouCharmaine

Answer
This cuff is 70cm x 15cm.

Date Posted:
1/6/2014 6:05:34 PM

Question
Hi, could you kindly send a copy of your latest catalogue to me in United Kingdom please so as to view all your products. My address is 104 MarmotRoad, Hounslow West, LONDON. TW4 7PS.

Answer

Thank you for your inquiry.  We do not have a paper catalog available to send, however you may view our product listing on our website at www.MSEC.co, www.MSECompany.net or www.MSECom.net.

If you are looking for a specific item that you cannot locate on one of our web pages, please feel free to e-mail me at Brittany@MSECompany.net and I'll be happy to search our entire product database for the item(s) you require.

Date Posted:
1/6/2014 1:13:53 PM

Question
I need to know about a lesión of the Lisfranc ligament. Wat Is.the best For the foot for walking whith the lesión of the Lisfranc ligament. Thank you

Answer

It is recommended after the injury to not bear any weight or very minimal pressure on the foot for approximately ten weeks.

After this period, you could proceed to wearing a "cam walker" or shelled walking boot.  This still allows protection of the foot but also will allow you to bear some weight without re-injuring the foot.

Below is a link to some of our shell walkers that might be useful: http://www.medical-supplies-equipment-company.com/SP/PPF/Param/809448_0_1_0/Products.asp

Date Posted:
1/5/2014 10:59:30 AM

Question
I am looking for a wrist brace. The circumference of my wrist is between 10.5 - 11.00

Answer

As per the products we reviewed by phone today, we do not currently offer any items in the size range you require.  Our largest/universal sized items are 9 to 10 inches in circumference.

Date Posted:
1/2/2014 3:03:39 PM

Question
Item# 011-ALNUV please send more information including price. Thanks. Robert

Answer

This item has been discontinued for some time, however we do have a replacement product offering equivalent if not better results.

Please let us know if you would be interested in additional details.

Date Posted:
1/2/2014 1:15:48 PM

Question
Do these sheets have elastic corners or pocket corners Thanks

Answer
Thank you for your inquiry. These sheets do have elastic fitted corners. Thank you

Date Posted:
1/2/2014 12:52:23 PM

Question
Is SeaSorb alginate dressing the same as SeaSorb Calcium alginate dressingIs there a difference. Please help.Thank you.

Answer

Thank you for your inquiry. There is a slight difference between the two, please see the information below:

Biatain Alginate Dressing and Filler are very comfortable and soft with excellent gelling properties, conforming to any wound size and shape and supporting wound healing capabilities by providing a Moist Wound Healing environment. They have superior vertical absorption to reduce maceration and forms a cohesive soft gel ensuring easy, pain-free one-piece removal.

When Biatain AlginateDressing and Filler come into contact with wound exudate the calcium ions from the dressing are replaced by sodium ions present in the exudate. This ion exchange causes Biatain Alginate Dressing and Filler to form a soft, cohesive gel which locks the exudate inside ensuring less risk of leakage or damage to the periulcer skin.

Date Posted:
12/31/2013 11:52:59 AM

Question
provide me the manufacture name plz.

Answer
The manufacturer of this cabinet is Sandusky Lee.

Date Posted:
12/31/2013 3:02:16 AM

Question
can i use for PRP. seperating cell from plasma

Answer
Thank you for your inquiry. I'm waiting to verify with our centrifuge specialist who is returning on Monday, Jan 8th. So, I will have an answer for you shortly. Thank you for your patience.

Date Posted:
12/30/2013 9:01:15 PM

Question
Can you find a ozone sauna that can be used for home care? My daughter is fighting cancer and this machine would help with chemo toxins.

Answer
Thank you for your inquiry.  Unfortunately, this is not a product MSEC currently offers.

Date Posted:
12/29/2013 11:34:03 AM

Question
Do these have the plastic exterior What is their capacity? Also, FYI it says the phone number is optional but web page would not let you continue without entering it. So I guess its not optional.

Answer
This style brief has been discontinued by the manufacturer.  They do offer plastic backed briefs with moisture lock protection up to overnight incontinence.

Date Posted:
12/29/2013 7:30:20 AM

Question
Do these have the plastic exterior

Answer
These do have a plastic type exterior.

Date Posted:
12/29/2013 7:26:51 AM

Question
Dear sir / madam, We are Tecomarine Offshore Sdn Bhd, one of the dedicated vendor for Oil & Gas industry in Brunei Darussalam. Recently we have a requirement for 'Energy Saver Single Ceiling Mount Light'. As for that, we do appreciate if you could offer and quote to us the best price for this enquiry. Kindly advise whether the items is ex-stock or otherwise please state the delivery time to reach our local forwarder in USA. Thank you and look forward to receive your reply ASAP. Regards, Aliff Ariff Tecomarine Offshore Sdn Bhd

Answer
Dear Mr. Ariff: Thank you for your inquiry. How many units are you interested in purchasing.

Date Posted:
12/24/2013 3:51:48 AM

Question
I would like to know if the list recommended follows any form of international standards or it is recommended based on preference by certain experts.

Answer
Dear Low Liang Yuan: Thank you for your inquiry. Basic Laparotomy Set is essentially a set of instruments which may be used in most basic laparotomy procedures. It is akin to a socket set. Not all of the sockets are necessary for a particular project, but they are there if needed. Please let me know if we can be of further assistance, We will also be happy to quote you government pricing.

Date Posted:
12/23/2013 9:43:21 PM

Question
I wish to buy this item.do you ship to singapore? Total cost including freight charge?

Answer
Dear Mr. Lee: Thank you for your inquiry. How many of these would you like to purchase?

Date Posted:
12/23/2013 4:03:14 PM

Question
How durable are these mats How well do they stay in one place and not move?

Answer
These mats are intended for single use.  We could perhaps obtain a sample if you would be interested.

Date Posted:
12/22/2013 2:32:41 PM

Question
I waslooking forSelect Lite Lancing Device. Does the Invacare replace it Is it just as good for injecting 3 or 4 times aday?Your response would be greatly appreciated..Harold

Answer
This item features similar qualities as the unit you mentioned.  The Invacare unit is of an economy grade and is acceptable for light use.

Date Posted:
12/21/2013 3:18:10 PM

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