Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
hi,do you have some footcare products such as medical insoles or orthotics insoles or diabetic insoles ? pls email me. regards, rain

Answer

 Dear Rain,

We distribute for Aetrex. We sell any of the following:

http://www.aetrex.com/#/products/orthotics/

Let us know which one you like.

Respectfully,

MSEC

Date Posted:
10/22/2010 2:09:25 AM

Question
How often per day can you use this treatment Can your dr order a prescription for this machine?

Answer

Dear Dave:

The frequency of use for this unit depends on your course of treatment.  If you have not done so, we would advice for you to consult with your doctor or a chiropractor regarding your condition and the best treatment options. 

Date Posted:
10/22/2010 1:27:03 AM

Question
Please,Are these catheters STERILE, it isnt stated on package.Thank youRuth Kenney

Answer

Generally speaking, individually packaged catheters are sterile.  In this case, this catheter is sterile.

Date Posted:
10/21/2010 5:38:56 PM

Question
I would like to see a catalog. Does your company mail out catalogs?

Answer

Dear Ms. Francois:

Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please call us toll free at 1-877-706-4480 and a customer service representative will be happy to assist you.

 

Date Posted:
10/21/2010 2:30:54 PM

Question
Wondering if you have a good latex free alternative to tensoplast tape the RT''s are currently using at lhsc to tape et tubes down?

Answer
With no basis for comparison or cross-reference, we can only offer our Latex Free Elastic Bandages

Date Posted:
10/21/2010 1:44:18 PM

Question
I am looking for an IV pump that can be controlled remotely and wirelessly- Can that be done with the Baxter 6201? Thanks for any info you can provide.

Answer

Dear Pam,

Thank you for the inquiry, however the Baxter 6201 does not have the capability to be controlled by a remote.  All the pumps we carry do not have remotes. I am sorry for the inconvenience.

Respectfully,

MSEC 

Date Posted:
10/21/2010 10:43:28 AM

Question
I live in Arizona and I am wondering if someone can help me with the rules and regulations for cleaning and sanitizing DME. Specifically the APP pressure pad. Are they allowed to be reused or are they to be discarded after a patient has used one?I eagerly await your ressponse,Thank you,B

Answer
Cleaning products of this nature is recommended to be simply wiping the pad down with a cloth moistened with a germicidal disinfectant.

Date Posted:
10/21/2010 12:28:46 AM

Question
Also, I would like to know if you have Hoyer slings that are for shower use, like made of mesh material. If you do I would need the extra large size. The person using this is quite large 350#This is the second emai I have sent the first is about this shower chair.

Answer

We do have slings for showering purposes.  The links below are to available options, both of which have a 600lb weight capacity:

Solid Full Body Mesh Sling
http://www.medical-supplies-equipment-company.com/product/ppf/id/22694/new_prod_full.asp

Full Body Mesh Sling with Commode Opening
http://www.medical-supplies-equipment-company.com/product/ppf/id/22692/new_prod_full.asp

Date Posted:
10/20/2010 10:56:53 PM

Question
I just want to make double sure that this chair will fit our doorway that we have to go through to the shower. The doorway is 29.5 inches wide.. I need to know exactly what the widest part of this chair is, if it is 28 that will be okay. Thanks, Jack

Answer

Mr. Coody,

As I confirmed with you by e-mail previously, Overall width: 28in, Padded seat: yes, 5in casters: yes.  If you have any other questions, please let us know.

Date Posted:
10/20/2010 10:51:46 PM

Question
looking for the best quality electric heavy duty hoyer lift and sling. Max Weight is 600 LBS. Also looking for a scale. Please give me some recomendations.

Answer

Alternatively, we would recommend the following lifts:

Bariatric Battery Powered Lift - 600lb Capacity

Bariatric Lift with Removable Battery - 600lb Capacity

As far as slings go, we have many options available, so the specifications are:

Size - Full body or "U" sling
Material - Solid or Mesh for showering
Body - Solid or opening for toileting

Is the scale something you would like to add on to the lift or are you in need of a floor or wheelchair type scale?

Date Posted:
10/20/2010 8:58:56 PM

Question
Please let me know the construction and the weight limits of this rack. Also the materials this is made from.Thank you.

Answer

Dear Margy,

Thank you for the inquiry.  The frame of the unit is made of PVC pipe.  It is very durable and can hold up to 75 lbs. per shelf.

Respectfully,

MSEC

Date Posted:
10/20/2010 3:50:05 PM

Question
We would like to have a quote CandF Airfreight to Santo Domingo Dominican Republic for 5 Units of this stretcher.Please also include delivery time terms and your best prices.Regards,Dimas M. Sanchez

Answer
I will be sending a quote shortly.

Date Posted:
10/20/2010 12:58:00 PM

Question
what is the liters of flow that this device puts out, what is the average treatment time for say albuterol and atrovent or deo-neb.

Answer

The nebulizer rate is 0.35ml/min.  Treatment time depends upon the dose recommended by the prescribing physician, most treatments are between 2 and 7 ml of medication.

With a flow rate of 0.35ml/min, we can say that a 2ml dose treatment would take about 6 minutes and a 7ml dose treatment would take about 20 minutes.

Date Posted:
10/20/2010 12:23:32 PM

Question
are the wheels lockablewhat are the height adjustments?

Answer
Thank you for your inquiry. This stretcher does come with lockable casters and height adjustment is from 14in -39in. Please provide destination zip code to receive quote including shipping charges.

Date Posted:
10/20/2010 10:45:04 AM

Question
Dear Sir or Madam: Further to browsing your website, I would like to inquire about the below mentioned items. The reason we need these tools is the following, we have a Chicken feet-processing factory for human consumption. Some chicken feet suffer ammonia burns Black Scab on the bottom of the paw, and this ammonia burn has to be removed. The way to remove it is by cutting it off. I have attached photos of the ammonia burns we intend to remove with your tools, please have a look and give us your opinion if your tools can do this task. It is also worth mentioning that the tool will be utilized for this task daily and will daily cut over 10000 scabs. Is your tool heavy duty enough to undertake this task without being damaged? The items we need data on are as follows: as a first order we would like to place an order for 6 pcs of one of the below if suitable. Liston Bone Cutting Forceps 6-3/4in, Straight item# 851-408FSI Liston Bone Cutting Forceps 6-3/4in, Angled on Flat item# 661-408FSI Liston Bone Cutting Forceps 7-1/2in Straight item# 518-007FSI data required for each of the above: 1. Please clear photo of each as the photos on the website are all the same, and do not clearly show us the blades 2. When the tool is idle what is the opening distance between of the blades in CM. 3. How long are the blades in mm we need them to be over 23mm. 4. What is the tools weight in grams? 5. Are these tools heavy duty? 6. What stainless tell is used for these tools? 7. What is the guarantee on these tools 8. Please quote your best possible price delivered to Bulgaria, Sofia by UPS or DHL. Looking forward to your early feedback. Regards, Diab Hindi.

Answer

Dear Diab,

I am researching your question. I will respond today with an answer. Thank you for your patience.

Respectfully,

MSEC 

Date Posted:
10/20/2010 2:41:17 AM

Question
hi i`m looking for a blue rocket ferule for the rigth foot, the material it`s coal fiber, can you tell me if you have it and the cost? thanks!!

Answer

Dear Ms. Sanz:

Thank you for your inquiry.  Unfortunately, this is anot a product which we offer.  

Date Posted:
10/19/2010 8:24:43 PM

Question
Can it be placed on carpet

Answer
Thank you for your inquiry.  Although, the primary function of the hoyer lift which is to lift individuals from beds, wheelchairs, etc., is not impacted by positioning the unit on a flat, carpeted floor; moving it around, however, may prove to be more difficult especially if a patient is suspended in mid-air. 

Date Posted:
10/19/2010 6:13:13 PM

Question
Looking for a power table. Please help me compare. I want a wider table and help in how to compare durability and the motor power. Ritter boast a 10.5 amp motor, how will that compare. What do I need in a motor last

Answer

Dear Ms. Fischer:

Thank you for your inquiry.  I will be happy to assist you and answer any questions which you may have when looking at different power table models.  Please give me a call toll free at 877-706-4480 x 104.  Gary Gorodetsky

Date Posted:
10/19/2010 3:27:55 PM

Question
Do tiy have a picture available for your item #B001407SDMDM? There is no picture on your website and I''m trying to make a comparison. Thanks,

Answer

Unfortunately, after trying to acquire additional details and image of this unit, we have been advised it is discontinued and no longer available.  We do apologize for the inconvenience.

 

Date Posted:
10/19/2010 10:38:32 AM

Question
Please send a picture of this sharps container. It pricing for 1 container or for a case Is wall mounting hardware included?

Answer

Unfortunately, after trying to acquire additional details and image of this unit, we have been advised it is discontinued and no longer available.  We do apologize for the inconvenience.

Date Posted:
10/18/2010 3:08:12 PM

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