Ask The Pros:

Question
I need 44 hill rom specialite (90cm) and 44 hill rom bedlocator. ASAP

Answer

Dear Gerardo,

Thank you for the inquiry, however since we are a distributor, we do not sell Hill-Rom. They sell direct to the end user. We currently do not have any refurbished units.

Repsectfully,

MSEC

Date Posted:
11/1/2008 8:25:57 AM

Question
Will Medicare pay for or partially pay for a lift chair if the person is on Home Health Care and the Dr advises the purchase of the chair?

Answer

Although, a doctors recommendation may aid in your request for Medicare reimbursement, there is no guarantee that Medicare will accept your claim.  Each case is reviewed independently and on individual merits.

Date Posted:
10/31/2008 9:41:12 PM

Question
I have lost the instruction sheet. Could you please remind me of the instructions, such as: how much water do I put in it?; how long do I put it in the microwave for?

Answer

Dear Pattie,

Thank you for the inquiry. Please try contacting the following company:

http://www.pmtmedical.com/aqua-relief-system.php

Respectfully,

MSEC

Date Posted:
10/31/2008 7:44:49 PM

Question
unfortunately we dont have credit-card.how would we go about wire transfer?very eager to purchaseand would appreciate details very much.Thankyou.michelle mcgrath

Answer

Dear Michelle:

Thank you for your inquiry.  Please provide us with your shipping address, so that we can provide you with the total amount for the wire transfer.

Date Posted:
10/31/2008 6:18:51 PM

Question
Hello, I am in the market for medical storage cabinets to store drugs/supplies in a veterinary hospital. I am interested in these cabinets, however, would it be possible to order additional shelves for these cabinets?

Answer

Dear Patricia,

Thank you for the inquiry. Please send me the specifications you need your storage cabinet to have. Please include how many shelves, size and color. Please email to christina@msecompany.net. I can then provide a quote to you with shipping costs.

Respectfully,

MSEC

Date Posted:
10/31/2008 11:32:26 AM

Question
What kind of interface for finger probes does this device have? Can I use any kind of probe?thanks,

Answer

Dear Dominick,

You can use the DS-100a. We sell those, please take a look:

http://www.medical-supplies-equipment-company.com/product/ppf/id/17852/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
10/29/2008 2:38:02 PM

Question
What is the expected battery life of the scale? Can it be plugged in and recharged?Can it be mounted to a post (what type of attacthments does the display section have)?

Answer

DearYan-Patrick Gros,

Thank you for the inquiry. The expected battery typically does aobut 80,000 weighs.  It can not be plugged in and recharged, this model does not have the capability of an AC adapter.  It does come with mount parts. Please make sure that it is secure because we do not cover damage done if mounting is incorrect. If you have additional questions, please let us know.

Respectfully,

MSEC

Date Posted:
10/29/2008 12:10:19 PM

Question
During a procedure, where do we attach a syringe of water for flushing purposes.??

Answer

Dear Patti,

Thank you for the inquiry, however, please consult Sterile Med for assistance at 1-888-252-1542.

Respectfully,

MSEC

Date Posted:
10/28/2008 6:52:11 PM

Question
Villa Homecare is a non-medicare agency for Geriatric Care Management and Caregiver services. Presently have a client in the Hospital ICU coma status and the spouse is researching in-home equipment for transfers. Recommend a hoyer lift and hi-low bed.  I am searching for these items and cost to present the options to the client's family.

Answer

Below is a series of links to the products which your patient may wish to consider.  If you have any other questions, please call us at 877-706-4480 .

• Air Mattresses
• Foam Mattresses
• Gel & Water Bed Mattresses 

Date Posted:
10/28/2008 3:47:45 PM

Question
Can you please tell me what shoe cover/s would be best suited to protect our home from disease being brought in on shoes. We are trying to protect against Parvo being brought in, so we want covers to put on before getting out of our vehicle that will 100% protect against transmittal from the shoes

Answer

The Polyethylene Shoe Covers or Polypropylene Shoe Covers are designed to be impervious to fluids and many airborne contaminants.  These shoe covers are used effectively in both the contaminated and the sterile environments. We however, do not have any data about the shoes effectiveness against Parvo.

Date Posted:
10/28/2008 11:18:30 AM

Question
Are there manufacturer's specs available for this model power table. We are currently building a medical office and the Doctor has picked this model for his suite. We are providing a floor plug as the source of power for this unit. Any diagrams and manufacturer's spec would be appreciated.

Answer

Dear Anthony,

Thank you for the inquiry.  The manufacturer told me they do not have any type of diagram to give to customers.  All they have is what we have on our website. If you need a quote for delivery and options, please let me know: christina@msecompany.net

http://www.medical-supplies-equipment-company.com/product/ppf/id/23242/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
10/28/2008 7:49:13 AM

Question
please quote the folowing product similar 1Ultrasonido Terapéutico modelo: US10 Inc. Accesorios necesarios para su correcta utilización. 1.00 PzaElectro estimulador con 10 tipos de corrientes Modelo: Firing Inc. Accesorios necesarios para su correcta utilización. 1.00 PzaLaser terapéutico de 658, 808, 940 NM modelo Rainbow.Inc. Accesorios necesarios para su correcta utilización. 1.00 PzaCompresero caliente de 12 compresas modelo CC12 Inc. Accesorios necesarios para su correcta utilización. 1.00 PzaParafinero de 18 libras modelo: P18LBS Inc. Accesorios necesarios para su correcta utilización. 1.00 PzaTina de acero para cuerpo completo modelo T/C/C Inc. Accesorios necesarios para su correcta utilización. 1.00 Pza

Answer
working on a quote and translation..messy

Date Posted:
10/27/2008 7:31:55 PM

Question
My name is Gene Skalicky and I am the North American Salesand Marketing Mgr for Shekel Scales. I see you handle many lines of scales. We actually pro duce scales for some of the companies you are selling. We design and build OEM scales for many customers in the medical scales and equipment industry. Would you be interested in selling your own brand of scales? I would be happy to talk to you about developing a brand of scales for you. We can meet all world wide approvals

Answer

Dear Gene:

Thank you for your inquiry.  At this stage we are not interested in producing line of scales for MSEC.  We may be interested in selling your scales if you are set up for drop shipping.  Please contact 713-589-6059 x 104 if you are willing to pursue that venue.

Date Posted:
10/27/2008 1:14:12 PM

Question
We ordered one of these previously and have found it to work on most of our subjects. However, we have some individuals for whom this device is still too small. DO you have any other resources that we could investigate?Cheryl Cavallo PT, PhD

Answer
customer has placed order for 2 guromed bariatric cuffs. CV 10/28/2008

Date Posted:
10/27/2008 11:05:08 AM

Question
Do you carry this style of examination table (2064HSM) in a portable style? Our facility is looking at doing a travelling clinic and needs a portable examination table with stirrups.Thanks,Elaine

Answer

Dear Elaine,

Thank you for the inquiry. Unfortunately, this manufacturer does not make portable tables in this make and model.  In fact we do not carry any portable tables with stirrups. We apologize for the inconvenience.

Respectfully,

MSEC

Date Posted:
10/27/2008 10:51:55 AM

Question
i have company in sudan in khartoum called abdelrhman ibnouf co-ltdplease send to me price of our product and sample

Answer

Dear Loay,

Thank you for the inquiry.  Our website is our catalog. If the item isn't on there then we probabaly do not carry. Please send me some more information about the product you need to christina@msecompany.net

Respectfully,

MSEC

Date Posted:
10/26/2008 3:00:07 PM

Question
we are having trouble finding crutches with orthopedic handles for my wife? she got a set of them back in 2005 and she likes them . they have a full forearm cuff + a orthopedic handle which is right and left handed .I hope that you can help her. By the way my wife stands about 5 foot 4in.thank you -Brett

Answer

Dear Brett,

Thank you for the inquiry, however, we only have an orthopedic cane. We do not carry any crutches with that special grip. We apologize.

Respectfully,

MSEC

Date Posted:
10/26/2008 2:08:34 PM

Question
Do you carry vinyl-covered replacement pads for this walker? I'm in desperate need of them. Our local dealers says I have to buy the complete platform in order to get the replacement covers pad. Thanks

Answer

Dear Betty,

Thank you for the inquiry, however, in order to better assist you, we are going to need the make and model of the walker.

Please email to christina@msecompany.net

Respectfully,

MSEC

Date Posted:
10/26/2008 9:09:16 AM

Question
Father is paralyzed, 85 years old, weighs about 230# but most of weight is abdominal torso area (nearly 60 when seated) small shoulders. Must have sling that will allow lowering pants for portable commode, yet not put lots of pressure under arms and squeeze him like his old 2 pc

Answer

Dear Ms. Cook

Thank you for the inquiry.  May we suggest the full body sling.  This is a favorite among our customers and it is very secure.  Please click on the following link:

http://www.medical-supplies-equipment-company.com/product/ppf/id/22694/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
10/26/2008 3:49:34 AM

Question
I am looking for a bed like this one but to fit my handicapped daughter who is adult size. Regular hospital beds are not appropriate with their low head/foot boards and low rails. Any suggestions?

Answer

Dear Juanita,

Thank you for the inquiry. We would definitely suggest this bed for a youth who is adult size.  If you need additional literature and/or information about this youth bed, please email christina@msecompany.net and she can get some literature mailed out to you.

Respectfully,

MSEC

Date Posted:
10/25/2008 10:56:28 PM