Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
have been told item#07103338260cgsi is no longer being made do you know if there is anything very simaluar to this bandage system it is the only one my husband can use thank you diane collins

Answer

Dear Diane,

Thank you for the inquiry, however we do not have any substitutions for this item or anything similar. We apologize for any inconvenience.

Respectfully,

MSEC

Date Posted:
2/19/2008 8:10:44 PM

Question
Hi. Good Afternoon. I am from Mexico, and I am interested in buy the following medical equipment:- X Ray with fluoroscopy.- Dental X ray, panoramic, with C-Arm.I hope you can send me prices of new and refurbished equipment, and the characteristics for each oneThank You

Answer
i emailed customer some suggestions with pictures.

Date Posted:
2/19/2008 7:46:51 PM

Question
I am searching for used surgical lights for my in-office surgery. Ceiling/track mounted lights are preferable.

Answer

Dear Dr. Meyerding,

Thank you for the inquiry. We no longer distributed USED surgical lighting.  However, I can quote you an awesome price on new fixtures if you would like.

Respectfully,

MSEC

Date Posted:
2/18/2008 2:32:25 AM

Question
What are the ingredients in this item that you sell. Is it safe on skin or to be ingested? Thanks.

Answer

Dear Matt,

Thank you for the inquiry. DAG Solution has many uses. It is a clear antiseptic liquid with a mild phenol smell and taste. This is an old fashioned family remedy that takes the itch out of mosquito bites in seconds. Our three year-old loves it put on her ouchies. Traditionally used as a mouth wash for healing inflamed gums, it is great on athletes foot fungus and heals all forms of cuts and eruptions all over the body. It can be used for a douche in a 50% diluted form. It is safe on skin, but should only be used as a mouth wash, not swallowed.

Respectfully,

MSEC

 

Date Posted:
2/17/2008 5:41:27 PM

Question
CAN YOU SEND ME THE PRICE OF THIS PRODUCT 03051DRV, I WANT 4 BED DO YOU HAVE VOLUMEN DISCOUNT?

Answer

Dear Ana,

I can get you a volume discount on these 4 units. I will send you a quote. 

Respectfully,

Christina

Date Posted:
2/17/2008 3:15:06 PM

Question
i am interesting in buy a used hospital bed, and if you have a pediatric hospital bed can you send me the price. tanks

Answer

Dear Ana,

Thank you for the inquiry, however we no longer sell used hospital beds. I can get you a great price on a new package. Please email me your specifications to christina@msecompany.net

Additionally, we do sell some pediatric hospital cribs. Please see following link:

http://www.medical-supplies-equipment-company.com/product/ppf/param/0_0_cribs_1_true_false1_0/product_search.asp

Respectfully,

MSEC

Date Posted:
2/17/2008 12:31:47 AM

Question
Base Cabinet with Sink Maybe used.

Answer
?

Date Posted:
2/16/2008 2:58:51 PM

Question
Looking for a short runner knee brace W/full range of motion

Answer

Dear S,

Thank you for the inquiry, however we do not carry this product. Sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
2/15/2008 5:19:38 PM

Question
I live in Brasil country and I need to buy 4 FIO2 generator from vital signs,could you please help me to find how can I buy from Brasil to be shipped to USA,and their prices?thanksPatricia

Answer
i emailed her. CC

Date Posted:
2/15/2008 2:17:53 PM

Question
Do you have a evaluation criteria template for surgery equipment?

Answer

Dear Josee,

Thank you for the inquiry, however we do not have an evaluation criteria template for surgery equipment.

Respectfully,

MSEC

Date Posted:
2/14/2008 11:12:07 AM

Question
We are looking for cloth, autoclavable gowns in a size small. Do you carry any?

Answer

Dear Stephanie,

Thank you for the inquiry, however we do not carry autoclavable gowns. Our gowns are only disposable or machine washable.

Respectfully,

MSEC

Date Posted:
2/13/2008 12:10:56 PM

Question
when getting in my wheelchair I have to slide into the seat. The chair seat is made of a material that makes sliding almost impossible. Looking for a thin seat or slipcover with a smooth surface that would allow me to slide easily.

Answer

Dear Charlene,

Thank you for the inquiry, however we do carry any slip covers. We do have a wide selection of seat cushions. Please click the following link for additional information:

http://www.medical-supplies-equipment-company.com/product/ppf/param/0_0_seat%20cushions_1_true_false1_0/product_search.asp

Respectfully,

MSEC

Date Posted:
2/11/2008 10:48:16 PM

Question
My husband, 87 yrs old, 5'10 and 170 lbs., needs a commode sling for a Hoyer lift. Would you recommend the classic full body commode sling or the U-shaped? Does it have to be measured and fitted?

Answer

Dear Agnesa,

It does not have to be measured.  You would need the large sling with the commode opening. Please see the following:

http://www.medical-supplies-equipment-company.com/showcart.asp?NumCheckboxes=

Respectfully,

MSEC

Date Posted:
2/8/2008 12:57:38 PM

Question
I need to buy scrubs that can be autoclaved. What kind of material will work, and do you sell any?

Answer

Dear Melanie,

Thank you for the inquiry, however we do not carry autoclavable scrubs. All of our scrubs are either disposable or machine washable. Sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
2/3/2008 3:33:43 PM

Question
I am looking VG200 video gastroscpe WELCH ALLYN used or refurbished. Please email me. Gustavo

Answer

Dear Gustavo,

We currently do not have this item in stock. Please check back in a few weeks.

Respectfully,

MSEC

Date Posted:
1/31/2008 4:14:33 PM

Question
woudl you please contact me - I need to furnish a new clinical skills training center and looking for used equipment. Tom Loveless 215-503-9491

Answer

i called customer. CC 01/31/2008

Date Posted:
1/31/2008 3:03:44 PM

Question
How do you activate the fiberglass casting material? How long does it take to set? Does it come in anything wider than 4 inches in width?

Answer

Dear Daniel,

Thank you for the inquiry. In order to activate the fiberclass casting material, you must get it wet.  It usually will set within a half hour. The largest size we sell is 4 inches, sorry for the inconvenience. If you have any questions, please let us know.

Respectfully,

MSEC

Date Posted:
1/30/2008 10:03:07 PM

Question
We are looking for a high-density plastic cart much like your metal ones and it has to have an exam light that can attach to it.

Answer

Dear Jennifer,

I can prepare a quote for you for. I need to know a few things:

1) What voltage do you need the light?

2) How many carts with lights do you need?

3) Where are we shipping?  I need to know the city, state and zip.

4) Do you have a receiving dock?

Please email me: christina@msecompany.net

Respectfully,

MSEC

Date Posted:
1/28/2008 5:29:12 PM

Question
I am inquiring about item#PulseOx 5500. Is this item new or used? Why does this item need a prescription and the item#PulseOx 7500H not? I am considering purchacing this item for a friend that resides in Canada, would this item need a Canadian prescription or one from the US? Unfortunately, where my friend lives it can take 8 to 10 months to recieve a prescription for items like this. She has already been waiting eight months for an appointment with a cardiologist, when they contacted her about her schedualed appointment it was another eight months away. The same is true for a respiroligist. She does use oxygen and has no way to monitor her saturation levels in the mean time. I would appreciate any help that you may offer. I am looking inexpensive solutions like item# PulseOx 5500 because she is unable to work and being declared disabled in order to qualify for help in obtaining needed equipment has been in process for over a year, finances are at a premium. Thank you for your help.

Answer

Dear Laura,

We do not need a prescription. This is new item. If you would like to place the order, please call 1-877-706-4480 x 107.

Thank you,

MSEC

Date Posted:
1/22/2008 8:20:36 PM

Question
Hello, I Am Peruvian and i wanted to know information abouth the prices of the products of hot therapy and equipments of electrotherapy, which is the minimal quantity needed for the purchase, if there are discounts for big purchases and the way of payment, if they facilitate the sending to Peru. I am beginning in the sale of these products and I am interested in the information.Atte

Answer

Hi Tessie:

Thank you for your inquiry.  We can offer discount for larger purchases. Although, we can ship items directly to Peru, it is not practical to ship only a few items due to the potentially high shipping cost.  It is always more economical to purchase and ship in bulk.  If you would like us to provide you with a quote, please email us the item numbers and the desired quantity.  Please email your request to inquiry@msecompany.net.  Also, please keep in mind that all international orders must be prepaid via bank wire transfer.  We don't accept internationally issued credit cards.

Date Posted:
1/22/2008 4:46:36 PM

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