Ask The Pros:

Question
sirs Will you please let me know if you have a distributor in Ireland Thank you Martin Medstore.ie

Answer

Dear Martin:

We do not have a distributor in Ireland at this time, but we do ship  everywhere in Europe.  

Date Posted:
2/26/2011 3:43:03 PM

Question
how long should the bandage stay on

Answer

Depending on the size and severity of the wound, it would be advisable to keeping it bandaged up until the contraction stage (i.e wound edges start pulling in together)  which may vary from a few days to up to 4 weeks.   

Date Posted:
2/26/2011 12:04:33 PM

Question
The description says that it is battery powered. How many batteries does it needI know that some machines dont work if the battery gets run down too much. Is that a problem with this machine? We are looking for a machine to work in a remote environment.

Answer

Dear Dave,

Thank you for the inquiry. I am working on getting the answer for you. As soon as I hear back from my technical support team member, I will forward you their answer.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
2/26/2011 12:03:26 PM

Question
We are looking for a peice of equipment that wil aid us in lifting a person to a standing poition to transfer them to a bed, chair, or a toilet. do you have something like a Hi Lo Stand in Table with Electric Patient Lift but without a tableDo you offer in home assessment?

Answer
We do have stand-assist lifts available.  We will be e-mailing you pricing for both standard and bariatric.  We do not offer in-home assessments.

Date Posted:
2/26/2011 9:58:50 AM

Question
Dear sir,, we are medical scientific and chemical corp. please send to me your e-mail address i want to send quotation request to you waiting to hear from you best regards

Answer
please respond to this email. 

Date Posted:
2/26/2011 7:18:38 AM

Question
I am interested in your Equinox Thermal Blankets - 72 x 108. Do you sell or provide samples prior to a bulk purchase?

Answer

Dear Lindsay,

Thank you for contacting us. I usually able to get samples of disposables only. I am very sorry for the inconvenience.  I tried asking to see if we could just purchase one unit and the warehouse will not break up the case.

Respectfully,

Christina Villa - MSEC 

Date Posted:
2/25/2011 8:28:40 PM

Question
REQUEST FOR COMPETITIVE PRICE QUOTES Please quote your best price for the following item for the Hunt County Purchasing 1 Blood Drawing Chair W/ Hydraulic Features: • Two full length, height adjustable armrests support the arm in the optimum position for venipuncture • Prevent back bending of the elbow and subsequent flattening of the vein • Armrest are interchangeable, left to right • The drawer may be placed at either side of the chair and the movable portion angled to either side • Gray, powder coated steel frame and black, one piece polypropylene seat are designed for maintenance free service • Adjustable 6 1/2 in height • Revolve 360 degree and can be locked at any height or rotational position • The combined features of arm and height adjustability eliminate back strain for the technician Specifications: • Weight capacity: 250 lbs • Overall width: 37 1/2: • Overall depth: 24 • Seat height: 17 - 24 Manufacturer warranty: 1 yr Firm Fixed Price: $ _____________________ Shipping Price: $ ________________ Please state the number of days this price quotation will be valid: _______________ Your quote should be returned to the Hunt County Purchasing Department no later than 2:00 pm February 28, 2011 for consideration. Responses may be emailed to acunningham@huntcounty.net or faxed to 903408-4291. ________________________________ ________________________________ Company Name Authorized Signature ________________________________ ________________________________ Address Name Printed or Typed ________________________________ ________________________________ City, State, Zip Title ________________________________ ________________________________ Phone Date ________________________________ ________________________________ Fax E-Mail

Answer
This quote has been e-mailed to you. 

Date Posted:
2/25/2011 3:54:45 PM

Question
can this unit be converted to a semi automatic unit completely. What upgrades are available this unit has lasted 20 years a runs like new.

Answer

Dear Terry,

Thank you for contacting us. Unfortunately, I am unclear on your inquiry. Foremost, are you trying to buy or sell?

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
2/25/2011 2:30:50 PM

Question
I need paper for a datascope 2100, which paper should I order Is this the right one and does it have the grid?

Answer

Mr. Laird, that is not the right paper for your machine. You need item# 5683254PRM. Make sure that you click here to go to the correct product, as the same item number is used for different manufacturers. The page you are taken to should say "roll for 2100/I by Datascope".

It does have a grid, which is red.

Thank you for your inquiry, and I hope that helps.

Date Posted:
2/25/2011 11:08:09 AM

Question
Dear Sir/Madam Please be so kind and send me an official quotation for a ELECTRIC PATIENT HOIST to lift 600lbs patients and also 550lbs patients. We visited your website. Our company supply medical equipment to hospitals in SA since 1997. We thank you kindly and look forward to your speedy reply. Best regards Natalie Tate Medical Excellence

Answer

 Dear Natalie,

Thank you for contacting us. I will have the quote for you shortly.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
2/25/2011 6:03:18 AM

Question
We are trying to source Wall Mounted Exercise Pulley Systems for use in Physiotherapy within a new community hospital here in the UK. Please confirm whether you have a UK agent via whom stocks could be made available availability/lead times product range and current prices Many thanks for your assistance

Answer

 Dear Ms. Axford:

Thank you for your inquiry.  This is our least expensive Overhead Door Mounted Exercise Pulley Set , item# 485IFGMM.  Lead time to UK is 7-10 business days.  Your price will depend on the purchase quantity.  Please contact us with any other questions. 

Date Posted:
2/25/2011 5:29:35 AM

Question
I am looking for a supply cart/cabinet for my daughters room. I was wondering do u have a catalog? if u do can u send me one. Robin Tome 8630 S kenneth Chicago, IL. 60652 Thank you.

Answer

Unfortunately, we do not have a paper catalog as we have over 100,000 products and are continually adding to our product selection.  I will be in touch to discuss options for the cart specifications you need.

Date Posted:
2/24/2011 9:59:34 PM

Question
I have an almost brand new Invacare scooter and would like to sell it to someone in need. Any suggestions?

Answer

Dear Tina:

Thank you for your inquiry.  We would recommend contacting your local durable medical equipment dealers.  You can look up those listings in the local Yellow Pages.  Good luck. 

Date Posted:
2/24/2011 8:27:56 PM

Question
I have a prescription for some compression stockings. Do you take AARP Medicare Complete insurance as payment for this item? Thank you for your prompt reply.

Answer

Dear Mr. Barnes:

Thank you for your inquiry.  However, we do not accept Medicare or private insurance coverage. 

Date Posted:
2/24/2011 3:11:25 PM

Question
Wondering if and/or how your products are distributed in Wisconsin

Answer

Dear Mr. Isaacson:

Thank you for your inquiry.   We are an internet based company.  All of our products are shipped direcly to the customer.   Most products are delivered within 3-5 business days.  Please let us know if we could be of further service. 

Date Posted:
2/24/2011 12:01:02 PM

Question
Is this unit a complete device that can be used to obtain an ankle BP, or does it require addititional accessories

Answer

This is only the probe, it will measure ankle BP, however must be used with one of the following units:

http://www.medical-supplies-equipment-company.com/product/ppf/id/21612/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/21615/new_prod_full.asp

Date Posted:
2/24/2011 10:41:33 AM

Question
I am interested in ordering the Bedside Bags from your company to utilize in our Dental Hygiene Clinic. In order for my college to add your company to our approved list I need the following information: 1. Primary contact person for ordering 2. School pricing if applicable for item #P90342NONMD. 3. Address for any need to return a purchased item. - Thank you!

Answer

Contact person: Brittany Steffen-Smith, 1-877-706-4480 ext 106

Educational pricing for this item: $86.38/case (10% discount) + shipping $12.49 (for 1 case)

Return address is determined when return is set up and will be provided along with return authorization number

Date Posted:
2/24/2011 6:13:33 AM

Question
What is the weight and height capacity

Answer
Thank you for your inquiry. The weight capacity is 300 lbs, there is no height capacity. Typically the recommended height is 5'-5'10''.

Date Posted:
2/23/2011 5:55:07 PM

Question
Do you have care or cleaning instructions for these curtains

Answer

Thank you for your inquiry.

Care Instructions:
Laundering: Machine wash in water not exceeding 160 degrees.
Using synthetic setting, add mild detergent. Do not use bleach or
fabric softener. Do not extract. 30-second spin cycle may be used
to remove excess moisture. Remove load immediately.

Drying:
Tumble dry 3-5 minutes on synthetic cycle not to exceed 110 degrees F until
damp dry and remove immediately.  No finishing is required if fabric is re-hung immediately following drying cycle. Light touch-up with a hand iron, not to exceed 275 degrees F may be required.

Date Posted:
2/23/2011 4:16:03 PM

Question
Can you safely swallow D.A.G I have a liver condition and a biochemist has advised I swallow 1 oz daily ?

Answer

Dear Corinne:

As far as we know, DAG is recommended for gargling only. 

Date Posted:
2/23/2011 4:04:01 PM