Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Please send me a quote for 200 Bassinet Baskets, Item# 5458UMF

Answer
Thank you for your inquiry. Please check your email shortly for a formal quote including volume pricing. Thanks!

Date Posted:
6/21/2012 2:25:17 PM

Question
what is the maximum handle height My husband is 6ft and 4 inches tall. He needs about 43 inches. If not available standard, special fabrication possible? Must be foldable

Answer

The maximum handle height on this walker is 36 inches.  After reviewing our rollator selection it appears that the units we carry have the maximum handle height ranging between 35 and 38 inches.

Date Posted:
6/18/2012 8:05:53 PM

Question
Please send me a receipt for PO136157; order date 5/31/2012; Part Number: 40578-RS5; Description: Blue Pleated Face Masks w/ Earloops

Answer
A copy of your invoice will be e-mailed to you.

Date Posted:
6/18/2012 12:50:45 PM

Question
Hi i just have a quick question; what kind of wood is used to make your tongue bladesDo you have sterile blades that are made of white birch wood?thanks, Agata

Answer
We show that the tongue depressors we carry are made of "High Quality Wood" and the information on the type is not currently available.  We are looking further into this for you and as soon as that information is available, we will contact you with an update.

Date Posted:
6/18/2012 12:18:49 PM

Question
Good morningI need to see if your company w8ill do a lease option for the cribettesWe are moving to a new hospital and need to lease some cribette’s anywhere from 4 to7 days

Answer
Thank you for your inquiry. Regrettably, we dont have any cribs available for lease. We apologize for the inconvenience.

Date Posted:
6/18/2012 11:51:48 AM

Question
Do you have a distributor in Australia?

Answer

Dear Ms. Berekally:

Thank you for your inquiry.  We do not have a distributor in Australia at this time.  If you would like to email us desired quantity and shipping address, we will be happy to provide you with a quote for delivery to Australia. 

Date Posted:
6/18/2012 8:46:58 AM

Question
Dear Sir/Madam, We are one of the leading traders in medical equipments, devices and spares in the eastern province of Saudi Arabia. It would be great pleasure to tie a corporate relation with your esteem organization. Interim, would you kindly quote your corporate price for the following: 1. CAUTERY PROBES EQUIPMENT : CAUTERY MACHINE MFR. : MARTIN MODEL : ME400 Anticipating a favorable response with quote and delivery time, Thanks & regards, Zahoor Ansari ALI ALASFOUR TRADING EST. DAMMAM KSA.

Answer
Thank you for your inquiry. Regrettably, we don't carry either of these units. I apologize for the inconvenience.

Date Posted:
6/18/2012 4:11:43 AM

Question
Question :Are the markings color codedI am interested in a flat periodontal probe that it is easy to read.What is your opinion ?Thanks

Answer
Thank you for your inquiry. The marking are not color coded however, they are pretty easy to read.

Date Posted:
6/16/2012 9:31:46 PM

Question
Does this chair have two motors in it

Answer

Thank you for your inquiry. This chair is a single motor recliner. If you are looking for a dual motor recliner please see the link below:

MaxiComfort Medium Lift & Recliner Chair

Date Posted:
6/16/2012 11:41:21 AM

Question
when do you expect to have this item in stock again What is the price?Approx how many gallons of water does it hold?Thank you.

Answer

This item is actually discontinued and inactive on our website.  I have linked two alternatives that we carry:

http://www.medical-supplies-equipment-company.com/product/ppf/id/17954/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/1784/new_prod_full.asp

Date Posted:
6/16/2012 12:52:27 AM

Question
I know your product from website and I wanna find ten of patient stretcher. Please contact me asap.

Answer

Dear June:

Thank you for your inquiry. Are you interested in buying or selling stretchers.  Please clearify. 

Date Posted:
6/14/2012 11:43:26 AM

Question
Are these washcloths soft what kind of material is the fabric?

Answer
Thank you for your inquiry. These washcloths are medium-soft, made with hydroKnit material, which offers fast absorption, outstanding tear resistance, and exceptionally high performance on any tough task. Please contact us if you require additional information.

Date Posted:
6/14/2012 10:36:27 AM

Question
Do you offer a pediatric cuff for this machine

Answer

Unfortunately, this unit is only available with standard adult cuff and large adult cuff as an option.

Would you be open to a different model if a pediatric cuff was available?

Date Posted:
6/13/2012 3:17:18 PM

Question
Thanks for your help in getting a quote for the following products: Patella Knee Support L1800 medicare codes Knee Brace L1815 ACL Bra L1845 Abduction Sling L367D Shoulder Sling L3367 Cooler E0218 Slingshoot 3M L 3670 Slingshoot 3 L 3671 We like to see samples. We are a Orthopaedic group, performing surgeries and medical orthopedic treatment. You can reach me at 305-721 6606, or send me an email. Thanks for your help in this matter. Carolina Mazza

Answer

Ms. Mazza, thank you for contacting MSEC! I will forward you the costs for these products momentarily.

Date Posted:
6/13/2012 8:28:13 AM

Question
Can this be used for towels also How many blankets does it hold at a time? Thank you, Amy Milligan

Answer

Dear Ms Milligan:

This blanket warmer can be used for towels. Unfortunately we are not able to determine the quantity of blankets the warmer can hold, the quantity will vary depending on the thickness of the blankets and how they are folded. The interior cubic feet for this unit are 2.3. Please contact us if we can assist you with any additional information.

Date Posted:
6/11/2012 2:21:03 PM

Question
I broke a bone in my Great toe. Will the post-op shoe without forefoot support allow me to walk somewhat normally or will I need to lift my foot with each step so that my broken toe does not touch the floor?

Answer
Our Deluxe Square Toe Post Op Shoe is the shoe that was recommended by the manufacturer.

Date Posted:
6/11/2012 11:42:39 AM

Question
Manual Crank Rehabilitation and Therapy Tilt Table - can send catalogs and photo from ech sid and can sane drawing and how will get one as asmple

Answer
Thank you for your inquiry. Please check your email shortly for additional information for this item.

Date Posted:
6/11/2012 7:56:23 AM

Question
is this product is available to use of a 4 years old child

Answer

Thank you for your inquiry. Unfortunately the Master Plus Hand Exerciser only works for children approaching their teen years and onward. Please click here to view the Theraputty Hand Exercise Putty, which offers some of the same features as the Master Plus Hand Exerciser and accommodates a 4 year old. Please contact us if you require additional information.

Date Posted:
6/11/2012 5:04:56 AM

Question
Is this considered a good pillow for someone with a C1-C2 fusion

Answer

We do not have any information specifically noting the effects of our cervical pillows on persons with spinal fusion, however in the pillows we carry, the depression in the center of the pillow actually provides the proper cervical curve putting the neck into the most comfortable and supportive position possible.

Any lobed or contoured pillow should provide relief to you in that your cervical spine will be supported properly.

Date Posted:
6/10/2012 10:59:39 PM

Question
Cuantas bolsas trae la caja

Answer
Gracias por contactarnos. Hay 200 bolsas por caja. Por favor, póngase en contacto con nosotros si necesita información adicional.

Date Posted:
6/10/2012 2:28:30 PM

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