Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Hello. How does this Rod mount to the gurney

Answer
Thank you for your inquiry. When order the gurney please specify you would like the I.V rod holder. The holder is bonded to the gurney.

Date Posted:
9/16/2010 1:01:48 PM

Question
Is this bed available in an 80 length Also, what is the cost of the headboard and footboard as shown on your web page? I am seeking budgeting information for the purcase of 74 total beds. A prompt response is appreciated.Thanks

Answer

Dear Roger,

Thank you for the inquiry. This exact bed is not available in the 80 inches.  The overall length is 83 inches. We are currently updating the product in order to include the footboards and headboards.  Would you like me to send you a quote for 74 beds to your location? Please let me know.

Respectfully,

MSEC

Date Posted:
9/16/2010 10:24:53 AM

Question
How is the oxygen nipple adapter cleaned and how often

Answer
This item should be soaked in hot water with mild soap.  If there is any build-up you may reach in with a Q-tip to remove the build-up.  Generally oxygen cannula is recommended to be cleaned 1-2 times daily.  If the patient is on constant oxygen, it may be recommended that you clean these items several times weekly.

Date Posted:
9/15/2010 11:32:28 PM

Question
Please quote for resale the following including freight to a warehouse dock at Zip Code 33064: 1 each MSEC # 4103-4FMARO Stainless Steel Sink w/ Four Compartments. 1 each MSEC # 6142-2FMARO Stainless Steel Sink w/ Two Compartments. Please quote ASAP. Thank You.

Answer
Thank you for your inquiry. Please check your email to see the formal quotation including shipping charges. Please keep in mind we are a distributor and unable to give wholesale pricing.

Date Posted:
9/15/2010 7:45:13 PM

Question
I AM LOOKING FOR A PLUG-IN BATTERY CHARGER FOR MY FRIENDS BIRTHDAY. I KNOW HE OWNS A CRUISER POWER CHAIR. I THINK IT IS ITEM # RG0256TUF. PLEASE HELP ME FIND THIS CORD FOR HIM FOR HE CAN BE MOBLE AGAIN. THANKS MARY AMMONS PLEASE CALL ME AT 256 706 6478

Answer

Dear Mary,

Thank you for the inquiry.  As a matter of fact, we do sell the battery charger.  It is not on our website. The part number is #CH03, your cost is $289, plus $16.49 shipping. If you would like to order please call 1-877-706-4480 x 107.

Respectfully,

MSEC 

Date Posted:
9/15/2010 6:21:14 PM

Question
Is there an attachment piece for this product to switch out the cuff size I ordered the one with adult LG cuff, but would like to order another cuff of a smaller/normal size to use for children. Ideally I would like to use one machine and have two cuffs. Is this possible? Suggest product, please.

Answer
Unfortunately, these units are sold as a whole and we do have a unit with small cuff, however it is the entire unit.

Date Posted:
9/15/2010 2:15:08 PM

Question
What are the increments of measurement for lenght measurement on this table

Answer

Dear Nancy,

Thank you for the inquiry.  The measurement is inches, centimeters and millimeters.

Respectfully,

MSEC

Date Posted:
9/15/2010 10:50:56 AM

Question
Does this scale weight in increments of 1 ounce What is the height of the exam surface sides and end peices? Does the sliding bar for measuring length have a locking mechanism to keep it at a right angle to the side of the table?

Answer

Dear Nancy,

Thank you for the inquiry. The scale is digital and can be measured in pounds, ounces or kilograms. The height of the exam surface sides is 36 inches. 

Respectfully,

MSEC

Date Posted:
9/15/2010 10:47:56 AM

Question
Do you mean bysold separately..]I also corrected the spelling of separately] Only one boot...not the pair?

Answer
This is sold by the pair as stated under "unit" on the product page.

Date Posted:
9/15/2010 10:41:04 AM

Question
Can you arrange 300A ventilator me me in INDIA or what will be price for me in INDIA, iwe have urgent requirment of both models 300 and 300 A,plz give me best possible price

Answer

Dear Jitender,

Thank you for the inquiry. I am a little confused by your request. Would you like a quote for (2) Siemens 300A Medical Respirators with shipping costs to India?

Respectfully,

MSEC

Date Posted:
9/15/2010 5:09:30 AM

Question
Can some one suggest a motorized bed with 200/210 cm wide and 200/210 cm long bed with 30cm lowered height for easy ingress and egress

Answer

Unfortunately, the widest electric hospital bed we have is 60in (152cm) wide and 88in (223.52cm) long (overall length).  The lowest height is 13in (33cm).

http://www.medical-supplies-equipment-company.com/product/ppf/id/21313/new_prod_full.asp

Date Posted:
9/15/2010 4:40:57 AM

Question
Dear Madam/Sir, I wanted to find out if the sterile towels Item# 2508612TDMMD are cleared for usage in Canada - meaning have Health Canada approval. If so, can you provide me with the Health Canada approval certification. Thank you, Oded Zur

Answer

Dear Oded:

Thank you for your inquiry.  We do not know if these towels are approved by Ministry of Health of Canada.   

Date Posted:
9/15/2010 4:17:29 AM

Question
Could you furnish this Ultrasound machine for 230V/50hz power source

Answer
Unfortunately, these products are only available in 110V power source.  They may be operated by using a voltage converter.

Date Posted:
9/15/2010 3:46:44 AM

Question
Need pricing for quantity 10 Tables #DTS03-7891GAL. Also, need approximately freight charge.Thanks,Janet L. DavisProject Manager/SalesDURST CONTRACT INTERIORSStockton, CA 95205

Answer
Thank you for your inquiry. Please check your email for the formal quotation including shipping. If you have any additional questions, please dont hesitate to reply to this email. I will be happy to help!

Date Posted:
9/14/2010 5:59:05 PM

Question
Hi a confirmation e-mail was not sent to me after my order was placed. Crisitne Ghosn order number # 128273 thanks

Answer

Dear Ms. Ghosn:

Thank you for your order.  A confirmation email was sent to you a few moments ago.  Please let us know if we can be of any further assistance.   

Date Posted:
9/14/2010 2:43:50 PM

Question
I just bought the Clavicle strap, please tell me how long Ishould wear this support a day.Hours

Answer

Dear Mr. Moreno:

It may take some time to get used to wearing a clavicle support.  It is important that you do not over-tighten it or wear it for too long in the beginning.  Instead, gradually increase the wear-time and the tension on the support.  Start out with 30min to an hour per day and gradually increase the duration to 5-6 hours as you get more accustomed wearing the support.  If you feel discomfort, remove or loosen the tension on the support.

Date Posted:
9/14/2010 2:30:35 PM

Question
I have an old oximeter504-US,that I used with my grandfather 15 years ago.. I now am bringing my 85 year old father home and need it once again.I cannot find the sensor cord or the power cord, which says it only takes a charger model 902 Is there anyway you could help me locate replacementsThanks

Answer

Dear Kerry,

We sell the units as a whole. Please contact Medical Concepts at 850-638-5430 for assistance.

Respectfully,

MSEC

Date Posted:
9/14/2010 2:54:31 AM

Question
I have an Invacare Pronto M91 powerchair and I need a cushion which provides good shock absorption due to the chairs non-existent suspension. I weigh just over 300# with left side hemiparesis, but am extremely stable. Is this cushion suitable for my needs If not please provide suggestions. Thanks

Answer

Dear Vernon,

Thank you for contacting us. We suggest the following for your situation:

http://www.medical-supplies-equipment-company.com/product/ppf/id/19426/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/19363/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/19423/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
9/13/2010 11:11:54 PM

Question
Do you have stethoscopes which are ideal to use when care giver is wearing hearing aids? Thanks

Answer

Unfortunately, we do not have any stethoscopes for the hard of hearing.  Please see the link below for options:

http://www.beyondhearingaids.com/Product%20Catalog/Products.asp?Product=stethoscopes 

Date Posted:
9/13/2010 5:22:01 PM

Question
dear sirs, I need a quote for the following equipment ASAP;                 Descrição                                                    Quant.         Modelo Olympus   OU      Modelo Pentax     OU    Modelo Fujinon Description Units Model Numbers Video Processor 3  CV 180 EVIS EXERA II                   EPKi                                      VP4400 Light Source, 300 Watt 3 CLV-180                                              Integraded Processor Monitor LCD , 19â€Â Â  3  OEV-191H                                     LDM1950                              CDL1909A Video Printer 3  UP21MD                                     UP20                                         UP20 Video Gastroscope standard 2 GIFQ150                  &Acir

Answer
Unfortunately, we are unable to provide pricing on these items.  Please feel free to contact www.sterilmed.com for their inventory on these items. 

Date Posted:
9/13/2010 3:23:56 PM

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