Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
What is the difference between this one and the other one that looks just like it. There is a price difference. Are there other differences

Answer
This is the same item, mistakenly duplicated on our website.

Date Posted:
3/17/2011 9:30:45 AM

Question
What is this pillow made of Thanks

Answer

This item is made of a high density quality foam.

Date Posted:
3/17/2011 9:27:31 AM

Question
I have a training center where nursing assistant can come to take the prometric clinical test. They need the manikin with genital part. Do you have one, Let me know by tomorrow, I will need by Monday March 21, 2011.truly yoursghislaine roulet

Answer
Thank you for your inquiry. Regrettably, we will be unable to fulfill this request in such a short time period. We apologize for the inconvenience.

Date Posted:
3/16/2011 11:52:29 PM

Question
Is this product really in stock. I have ordered from several companies over the last several months only to be told this was actually out of stock.Thanks,Steve

Answer

I will be calling you shortly.

Christina Villa

Date Posted:
3/16/2011 10:26:04 PM

Question
Hi, I am interested in buying the table,please provide me with the delivery time and the final price.thankssonu anil

Answer
This item ships within 15 to 20 working days from the time of order processing.  Unfortunately final price cannot be determined until destination and delivery requirements are known, please advise.

Date Posted:
3/16/2011 9:20:55 PM

Question
We are in the process of going out for quote on new equipment to support the needs of our current clinic expansion. Please forward a contact person''s name, phone number, email address, and an affirmation of interest if appropriate. Thank you. Joe Blackmore, Purchasing Manager - Columbia Valley Community Health, Wenatchee, WA 98801

Answer

Dear Mr. Blackmore:

Thank you for your inquiry.  We would be pleased to provide you with a quote.  Your account manager will be Brittany Steffen-Smith at brittany@msecom.net or 877-706-4480 x 106.  We look forward to assisting you.   

Date Posted:
3/16/2011 7:06:38 PM

Question
Quick question- Im makeing sure I read the discription correctly- thia safe will allow multiple combinations in use. Such as several techs with their own combinations, could access as needed in a day.Thank you!Ann

Answer
Unfortunately this means this unit is able to program any over 1,000 different access codes ranging from 1 to 8 digit codes.

Date Posted:
3/16/2011 1:23:40 PM

Question
Please can u tell me, where I can buy cylindas with have entonox in them

Answer

Dear Phillip:

Thank you for your inquiry.  Unfortunately, we are not aware of an outlet for that product. 

Date Posted:
3/16/2011 1:11:35 PM

Question
Our company has a Hoist Multi-GYM 4600. It is missing a pulley and screw/axle and I have been given the task of finding parts and making the repairs. It is the pulley that is located near the operators knees on the leg curl/extension station. During leg extensions the cable rubs the frame. It has rubbed so much that it has cut through the frame. Could you get me a drawing parts list so I can order the correct parts as well as order more parts that may have worn out. Thank you

Answer

Thank you for your inquiry.  Unfortunately, we do not sell parts to this equipment.  Please see the link below for certified Hoist distributors in your area who may be able to assist:

http://www.hoistfitness.com/consumer/locator/02740.aspx 

Date Posted:
3/16/2011 1:05:41 PM

Question
Will this bulb fit on a sunbeam model# 7624 machine.

Answer

Dear Ms. Whitefoot:

Thank yu for your inquiry.  Although, many bulb sizes are fairly standardized, we could not guarantee that it would fit your machine.

Date Posted:
3/16/2011 12:56:19 PM

Question
How much does this cabinet weight and is it considered DEA approved for controlled subtances.

Answer
This item weighs approximately 18lbs and is DEA/FDA approved.

Date Posted:
3/15/2011 4:13:39 PM

Question
Why are boswellia, glucosamine, ilex, etc. considered inactive ingredientsWhat are the curcuminoids called on the ingredients list? RE: recommending orthogel to expecting/nursing women: I am not familiar with research for pregnant/breast-feeding patients. Is there reason to avoid?

Answer

Dear Dr. Macneil:

Thank you for your inquiry.  Unfortunately, we do not have any research which may address your concerns or questions. 

Date Posted:
3/15/2011 11:44:49 AM

Question
Hello, Below is equipment we have for sale at the moment. Pictures are available upon request by email. We are taking offers and will only take them by email as we would like to keep track of them all in one place. Thank you for your time! OLYMPIC 10 BILI-BASSINET INFANT WARMER QTY 1 PICTURE DRAGER CALEO INFANT WARMING INCUBATOR QTY 1 KONICA DRY-PRO 771 FILM PROCESSOR QTY 1 HILLROM P3700 AFFINITY 3 AND P3600 AFFINITY 2 BIRTHING BED SEVERAL ALM PRC-5002 SURGICAL LIGHTS SEVERAL SIUI CTS-385 PORTABLE ULTRASOUND WITH 1 PROBE QTY 1 HP/AGILENT/PHILIPS 50XM FETAL MONITOR ON WOOD CABINET WITH ALL TRANSDUCERS AND PROBES SEVERAL CMP-DSW2AE DUAL COMPARTMENT WARMING CABINET QTY 1 HOSPITAL MATERNITY WOOD BABY BASSINETS SEVERAL AIR SHIELDS RW82-1 RESUSCITAIRE INFANT INCUBATOR SYSTEM QTY 1 PEDIGO MAYO STANDS QTY 3 DATEX OHMEDA AS/3 COMPACT ANESTHESIA MONITOR QTY 2 DATEX OHMEDA S/5 CRITICAL CARE MONITOR WITH M-CAIO AND M-NESTPR MODULES QTY 1 OLYMPIC MEDICAL WARMETTE CABINET QTY 1 DATEX OHMEDA EXCEL 210 SE ANESTHESIA MACHINE QTY 1 ALARIS 4410C BP MONITOR W/STAND QTY 2 PROMEDICA ENDOSCOPY CART QTY 1 PURITAN BENNETT 7200 SEVERAL RITTER 100 EXAM BED H-1200 FAST-FLOW FLUID WARMERS SEVERAL ACUSON 128 W/ 2 PROBES QTY 1 RUBBERMAID MOBILE MEDICAL STATIONS SEVERAL NDD EASYONE DIAGNOSTIC SPIROMETER SEVERAL TOSHIBA PLF703NT 7.5 MHz ULTRASOUND PROBE QTY 1 TOSHIBA PST-25FT 2.5MHz ULTRASOUND PROBE QTY 1 TOSHIBA PSF-503NT 5MHz ULTRASOUND PROBE QTY 1 OMRON HEM-705CP BLOOD PRESSURE MONITOR COMPLETE WITH PRINTER SEVERAL B BRAUN HORIZON NXT MONITOR IV INFUSION PUMP SEVERAL

Answer

Dear Maria,

Thank you but we do not purchase from unknown vendors. Please contact www.pemed.com

Respectfully,

MSEC

Date Posted:
3/15/2011 9:08:52 AM

Question
We live in Fr Lauderdale Fl 33311. I there a medical supply house that I can purchase this unit, either new or used if possible. Thanks Steve/Cincy

Answer

Dear Mr. Vaughan:

Thank you for your inquiry. We are not aware of distributor in Ft. Lauderdale area.  For online orders, typical delivery time is 3-5 business days. 

Date Posted:
3/15/2011 9:04:34 AM

Question
Hello, I live in Denmark and I am wondering whether or not you have an european representative I can contact in order to buy a portable dental equipment. Thanks in advanced

Answer

Dear Mr. Garmendia:

Thank you for  your inquiry.  At this time, we do not have representation in Europe.  However, we do ship products to EU.  If you are interested in placing an order with us, please contact Christina Villa at christina@msecom.net and she will be happy to generate a pro-forma invoice for the items of interest. 

Date Posted:
3/15/2011 6:55:02 AM

Question
i have a propper spygn and want to replace the cuff because of weak velcro 20 years old. i would like to replace my adult size cuff and also pruchase a large sizr adult cuff, it is a one tube system. I think the rest of the unit is is ok, please help me pick the right replacement cuffs. Dr Ann

Answer
What we might suggest is to contact Propper directly so they may advise of their part numbers for the cuffs compatible with your unit.

Date Posted:
3/14/2011 2:27:48 PM

Question
Our organization is looking to make a purchase from your company. In order to set you up in our system we will need a copy of your W-9. Also, are your terms NET 90 Days? Do you take faxed POs and bill later? Thank You --

Answer

Dear Daniel:

Thank you for your inquiry. We will be happy to fax you a W-9.  Please provide us with a fax number.  Our typical terms are NET 30.  In limited cases, terms have been extended to NET 45.  You can fax a signed PO on a company letter head to 713-706-4161.  An invoice will be mailed to you w/i 30 days. 

Date Posted:
3/14/2011 12:39:25 PM

Question
What is the width and length measurements on this item

Answer
The width is 23 inches and length is 76 inches.

Date Posted:
3/14/2011 11:47:13 AM

Question
Are these boots What color are they Please Advise.Thank you

Answer

Dear Carmen:

Thank you for your inquiry.  These are boot covers.  They go over boots/ shoes.  The color is blue as seen on the product image.  Please let us know if we could be of further assistance.

Date Posted:
3/13/2011 9:44:00 PM

Question
I am in South Africa, supplying various products to hospitals and clinics around the Southern African region. I would like to add disposable bed sheets for hospitals to my product range. I am looking for sheets that would feel and be as comfortable as linen sheets, but be disposable. Would you be interested in letting me act as a distributor on your behalf in South Africa and adjacent countries? Kindly let me know if this is a possibility and how we could structure this type of venture. Should this not be in your interested, kindly let me know what alternative business agreement we may come to. Kind regards Ria Combrink Linello

Answer
Thank you for your inquiry. Regrettably, we are a reseller and unable to give you distributor pricing. Please contact medline industries 1-800-633-5463 which is the manufacturer of the disposable bed sheets.  

Date Posted:
3/13/2011 2:59:23 PM

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