Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Looking for a cabinet something like 4228CLT 24 with locking doors.

Answer

We will be sending a quote shortly with the locking doors.

Respectfully,

MSEC

Date Posted:
10/6/2010 3:17:28 PM

Question
I have child with SCI and will be 3 Nov. 15th and need a Hi-Low bed that could get her as close to the ground as possible and one that she can grow in.

Answer
This bed would definitely be the best option if you need something low to the ground.  We also have the bed available in a manual option.  Please let me know if you would be interested in this bed and I'd be happy to provide a total price including mattress and shipping.

Date Posted:
10/6/2010 1:55:15 PM

Question
Can this stretcher be stored in an upright position ie: up on one end Also, what is the minimum length this model can achieve?

Answer
Thank you for your inquiry. The stretcher can be stored in the "upright position". The length isn't adjustable, 75in L is the standard size.

Date Posted:
10/6/2010 12:24:35 PM

Question
I am in need of a safe that protects against force entry. The follow specs are needed. 30 man minutes against surreptitious entry, 10 man minutes against force entry, 20 man hours against lock manipulation and 20 man hours against radiological technigues.

Answer

Dear Luis,

Thank you for contacting us but unfortunately none of our models meet these specifications. We are sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
10/6/2010 12:13:17 PM

Question
to whon it may concern, i am currently out of the country and i run out of a medicine well the blood test strips and i was wondering if the item nunber is the same in every country or how can i know for sure im getting the right strips when im not able to get them from my country.

Answer

 Dear Rosario:

Item numbers for most products should be universal.  In other words, the packaging maybe different, but the item number should stay the same. 

Date Posted:
10/6/2010 1:51:36 AM

Question
Buenos dias: Como me podria procurar el producto 1006QMMEDQ...Me hace falta para mi sobrina que vive en Cuba. Cada vez que quiero pagar no puedo, es que podria mandarle un cheque posdate. Por favor necesito la respuesta pronto. Yo vivo en Canada Montreal ...

Answer

Gracias por entrarnos en contacto con. No entregamos a Cuba. Entregamos a Montreal. Si usted quisiera poner la orden en línea usted puede hacer tan. Por favor sepamos si usted tiene cualesquiera otras preguntas.
Sinceremente,
Christina Villa

Date Posted:
10/5/2010 4:10:08 PM

Question
I am requesting quotes for the following items: Quantity Item 2 Advanced Geri Manikins 3 Life Form Complete Geri Manikins 1 Nursing Anne/Vitalsim Female Manikin Thank you!

Answer
Thank you for your inquiry. Please check your email for the formal quotation. If you have any additional questions, please don't hesitate to contact me kgilbert@msecompany.net Gilbert x 108 

Date Posted:
10/5/2010 11:24:30 AM

Question
Can these side rails be added to any type of ultrasound table We have a Hausmann Model #4750 that needs rails.

Answer
Unfortunately, these rails are only compatible with our -OKW tables.  The Hausmann model 4750 table does not have an option for side rails and we cannot advise that it would be recommended that any be installed.

Date Posted:
10/5/2010 9:20:32 AM

Question
Hello, I am looking into getting a quote on 30 handheld pulse oximeters for ambulances. We are looking for some that are not too small but also not majoring expensive. Thank you with your help in this matter Edward Hill Transcare Delaware

Answer

Mr. Hill,

Good morning.  We'd be happy to assist you on this request.  Please advise if you need a printing function on the pulse oximeter and are refurbished units acceptable?  We carry more variety in refurbished, however can obtain new units at a slightly higher cost.  Please advise and we will provide the quotation accordingly.  Thank you! 

Date Posted:
10/5/2010 4:09:09 AM

Question
I am looking for specific information on the manufacture, product specs and dimensions, of this item. Thank you.

Answer

The manufacturer of this light is Vista Lighting, who is a branch of Philips.  These lamps are special order and can take up to 6 weeks to ship.  We do have alternates available if you have specifications, we would be more than happy to provide you pricing on available alternates which generally ship within 10-20 working days.

Date Posted:
10/4/2010 4:48:24 PM

Question
I would like to know if you have two ARH-22 Iron-interns with sm, med, lg nathanson hooks? complete used set Please reply at your earliest convenience. Thanks, Jeff

Answer
We unfortunately do not have any accessories for this item.  We might suggest you contact the manufacturer for a list of their suppliers: http://www.ironintern.com/amp/index.php 

Date Posted:
10/4/2010 2:19:10 PM

Question
My daughter has a machine but I would like to have another one for her school. Do I need a prescription My insurance will only pay for 1 machineThank you

Answer

Dear Mr. Jablonski:

Thank you for your inquiry.  If you already have a prescription for one machine, another Rx is not neccessary.  You can simply place the order online or call us toll free at 877-706-4480 and we will be able to assist you. 

Date Posted:
10/4/2010 10:50:06 AM

Question
Hi, I am interested in ordering the following items and would like to see samples before doing so: Item # B03342NONMD 111lDTmm 605JSA Also, I am looking for a bariatric flat sheet to go along with the B03342NONMD product but don''t seem to find a larger sized item. Do you stock? Thank you! Ray

Answer

Dear Ray,

Thank you for contacting us. Unfortunately,  the manufacturer will not allow us to break up cases in order to send samples out. A case must be ordered. Also, we do not carry bariatric flat sheets in bulk. This is a set we carry for bariatric bedding:

http://www.medical-supplies-equipment-company.com/product/ppf/id/24261/new_prod_full.asp

Respectfully,

MSEC

 

Date Posted:
10/4/2010 10:34:45 AM

Question
que diagnostico son las mas frecuentes en las consultas medicas.?

Answer

Lorena,

Lo siento. No entiendo su pregunta. ¿Puede usted elaborar?
Sinceremente,
Christina Villa - MSEC Ventas

 

Date Posted:
10/4/2010 10:13:44 AM

Question
We need a pre-quotation for turn-key job to equipment and supplies for new high quality hospital of 200 beds in Amman- Jordan

Answer

Dear Rafik:

Please email a product list to inquiry@msecompany.net and we will let you know if we are able assist you.   

Date Posted:
10/4/2010 4:36:25 AM

Question
My daughter currently uses a kangaroo pump. She lost her hearing several years ago & we have been looking for a pump that vibrates & sounds when the alarm goes off. Do you have a pump like that?

Answer

 Dear Teresa,

Thank you for the inquiry. Unfortunately we do not carry a vibrating feeding pump.

Respectfully,

MSEC

Date Posted:
10/3/2010 11:35:45 AM

Question
Something is wrong with your security verification for emailing item pages. I want to email item 00-064263ICATSAND to one of our techs for consideration, and the system continually refuses to process.Am running google chrome browers. Are you limited to explorer

Answer

Dear Ms. Reinhardt:

Thank you for bringing this to our attention.  We in the process of testing a new email verification.  The issue has been corrected.  Please let us know if we can be of further assistance. 

Date Posted:
10/3/2010 11:05:22 AM

Question
How large is the XX Large.Thanks

Answer
These exam shorts will fit up to a 54" waist size.

Date Posted:
10/1/2010 11:24:32 AM

Question
Does the track come with the hooks And is it easy to install? We are trying to hide our X-ray equipment.

Answer

Dear Marchelle:

The track does come with hooks.  It is easy to install with a screwdriver and a drill.  However, depending on the type of ceiling, you will need to purchase the hardware neccessary to hang the track from at a local hardware store.

Date Posted:
10/1/2010 11:19:20 AM

Question
What are the dimensions of your weight storage mobile racks....the accessories and non-accesorized ones. Also, what is the shipping rate? Thanks

Answer

Dear Ms. Goehring:

Thank you for your inquiry.  In order to better assist you, please provide us with the item numbers of the mobile storage racks you are interested in, along with your shipping address.  We will be happy to provide you with a quote.  Multi-unit purchase may be eligible for a volume discount. 

Date Posted:
10/1/2010 11:09:14 AM

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