Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Dear Sir, We introduce ourselves as one of the leading Medincal Equipments Suppliers in Kuwait. Currently we have a Tender for Instrument Storage Cabinet – Qty.65 Nos.. Kindly provide us your best offer on C&F Kuwait basis with a copy of Catalogue. Please find Specifications: Two lockable upper doors with glass panes. Two Lower part doors with steel panes Minimum Three adjustable glass shelves in top section 20 gauge steel construction, Removable, non-adjustable shelf in lower section, Heavy duty concealed door hinges, Standard lock on upper right door, Mounted on Castors with Break Preffered, Dimension: 170 H x 80 X x 40 D Approximately. Your earliest response in this regard will be highly appreciated. Thanks & Regards Kmed Company Kuwait Tel: +965 24344792/93/96 Email: info@kmedcompany.com

Answer

Attached is a link to the most comparable unit we have based on the specifications you provided.  If this is acceptable, please advise and we will proceed with a quote:

http://www.medical-supplies-equipment-company.com/product/ppf/id/13501/new_prod_full.asp

*Note this item is not available with casters.

Date Posted:
12/7/2011 8:40:04 AM

Question
I am wondering if you sell Nellcor N 20P pulse oximeters or something similar. I am looking for an hand held oximeter with a printer that provides a printout of the saturation, date and time. Thanks

Answer
We do sell Nellcor N20P pulse oximeters, the current price for a refurbished unit is $575 with a new DS100A finger probe.  Please note, prices vary according to inventory.

Date Posted:
12/6/2011 3:16:39 PM

Question
I need samples of your thickest surgical hoods. We used to buy 4242 from Cardinal and then it was d/cd and they suggested 620105. It's too thin. I have received in various samples from Medline and Cardinal and the surgeon keeps saying that are too thin.

Answer

Thank you for your interest in MSEC!

May I please have the zip code where the sample will be going?

Date Posted:
12/6/2011 2:57:15 PM

Question
Can a cervical pillow help with snoring If so which one do you is most effective and how is it used.

Answer
Our Snore-No-More Pillow is specifically designed for this purpose.  It positions the head and neck in a sleeping posture to help reduce blockage of breathing passages so breathing is easier and silent.

Date Posted:
12/6/2011 2:18:15 PM

Question
Dear Sir, We introduce ourselves as one of the leading Medincal Equipments Suppliers in Kuwait. Currently we have a Tender for Pediatric Exam Table with Height and Weight Scale – Qty.1 no. Kindly provide us your best offer on C&F Kuwait basis with a copy of Catalogue. Your earliest response in this regard will be highly appreciated. Thanks & Regards Kmed Company Kuwait Tel: +965 24344792/93/96 Email: info@kmedcompany.com

Answer

Thank you for your interest.  We  would need to know which style of table you are interested in.  Below, I have attached a link for your reference both on our plain and themed tables.  Please advise of the item you would like quoted and we would be happy to prepare a formal quotation for you.  Thank you!

http://www.medical-supplies-equipment-company.com/product/ppf/param/2295_0__1_true/product_search.asp

Date Posted:
12/6/2011 2:58:00 AM

Question
We need 100000 kits of RDT combination.Please quote us best price.

Answer

Thank you for your inquiry. Do you have an item number so that we can better assist you?

Date Posted:
12/5/2011 7:59:05 PM

Question
We need 50000 kits of Rapid Dipstick Test rk39for Kala-azar.Please quote us best price.

Answer

Thank you for your inquiry. Do you have an item number so that we can better assist you?

Date Posted:
12/5/2011 7:56:02 PM

Question
I would like to know the weight loupe frame. Any difference in weight between titanium and sport Is it possible to mount prescription lenses? And to mount a head light?What is the return policy for this item?

Answer

Thank you for your inquiry. The loupes weighs a less than a lb. The difference between the titanium and the sports is the style of frame. However, the Titanium is more durable. They are able to be mounted on a RX lense. The Return policy is 30 days.

Date Posted:
12/5/2011 5:22:11 PM

Question
is item # 0586 MRI safe/compatible

Answer
This step stool is not MRI compatible.  You may view our MRI compatible products here: http://www.medical-supplies-equipment-company.com/product/ppf/param/2517_0__1_true/product_search.asp

Date Posted:
12/5/2011 4:14:21 PM

Question
Do you offer assitatnce with placement of the examination table in the examination room, bringing in from the truck and hauling away packaging materials?

Answer

Dr. Dada,

We do offer white glove delivery service.  This will include delivery inside the building to the room of use, unpacking and debris removal.

Please let me know of the item number you may be interested in along with the delivery zip code and which floor of the building it would deliver to and we will happily prepare a quote for you.

Date Posted:
12/5/2011 3:22:18 PM

Question
Cabinet Style Laminate Treatment Table 30in WItem# 03-4409CLTHi,Does exam table have a pull out that supports the patients feet when patient is lying down.ThanksArinola Dada, MD.

Answer
This table does not have a leg extension as the patient surface is 72" long and would not require the extension for most patients.

Date Posted:
12/5/2011 3:06:06 PM

Question
Hi, Do you offer a free haul away service? I am planing to replace my old exam table with a new one from you. thanks Arinola

Answer

Dear Ms. Dada:

Thank you for your inquiry.  Unfortunately, this is not a service we offer. 

Date Posted:
12/5/2011 1:48:32 PM

Question
Do you have a protcol for cleaning a 10 gallon whirlpool. What disinfectant to use and what concentration

Answer

We do not have specific protocol for the whirlpools we carry.  I have attached a link to a generalized protocol for whirlpool cleaning:

http://www.virox.com/msds/pdf/hydrotherapyprotocolcanada.pdf

Date Posted:
12/5/2011 12:27:46 PM

Question
Are you ohio bwc approved

Answer

Mr. Johnson,

Thank you for your inquiry.  We do not work with any type of insurance, unfortunately.  The products we sell may be purchased by payment of credit card, PayPal or check.

Date Posted:
12/5/2011 11:47:30 AM

Question
do you do shipping of this product to singapore

Answer

Dear Dennis:

Thank you for your inquiry.  We do ship to Singapore.  You can place the order online and we will provide you with a proforma invoice including shipping.  Also, please keep in mind that we require a bank wire transfer as a form of payment for all international orders. 

Date Posted:
12/5/2011 6:00:53 AM

Question
Hi, I am interested to sell you products in some countries of South America. I am based in Colombia and I have experience in sales in different medical devices companies and I have identified a huge opportunity for this type of solutions in most of the countries in South America. How do you deal with this type of business relations?

Answer

Dear Ms. Urdaneta:

Thank you for your inquiry.   In order to sell our products, you would act as an independent sales representative. We would offer you products at a discount and you can sell them at whatever price is suitable.  The amount of discount depends on the overall sales volume. 

Date Posted:
12/4/2011 9:31:45 PM

Question
Dear Sir/Madam, I'm interested to purchase your Medical Equipment. My enquiry is,what is the minimum order of your products?I'll be very please if you contact me to my e-mail as soon as possible. Best Regards Edward Director

Answer

Dear Edward:

Thank you for your inquiry.  There is no minimum order to buy.   We can ship anywhere in the world. 

Date Posted:
12/3/2011 6:57:36 AM

Question
I need to get a material specification for this tubing as well as the biocompatibility testing data and sterility testing data.Please call me with any questionsDave White408-507-3573

Answer

Mr. White,

We will look into this for you and be in touch with any supporting documentation for this product.

Date Posted:
12/2/2011 4:46:07 PM

Question
Hi, This Bariatric Transport Chair Item# 0586GEN, can it be reclined to 45 or 60 degree angle? I have a patient who is paralyzed from chest down, she can not sit up more than 60 degree and is currently bed bound. Can she use this product as wheel chair? Thanks

Answer

Dear Angelita:

Thank you for your inquiry.  The back rest can be adjusted to multiple angles with an electronic controller.  This can be used as both a temporary recliner or a wheelchair. 

Date Posted:
12/2/2011 1:05:57 PM

Question
Do you accept orders from the Philippines How much is the shipping fee?Thank you..

Answer

Dear Anghie:

We do ship to Philippines.  The shipping cost for this item will likely be more than the price of the item itself.  Accepted forms of payment for international orders is bank wire transfer or Paypal.  Please let us know if you would like to proceed.

Date Posted:
12/2/2011 3:24:50 AM

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