Ask The Pros:

Question
I have had a hard time finding availability and would appreciate your help. This wedge is used for late pregnancy rescucitation efforts to position the gravid uterus off of the vena cava.

Answer
Unfortunately, we do not have anything specified as a Cardiff Rescucitation Wedge in our inventory.  I apologize we were unable to further assist you with this.

Date Posted:
1/13/2010 12:11:04 PM

Question
Hi, can we order this CFS:-Size 8, O.D.: 12.2mm, I.D.: 7.6mm, Length: 81mm from Australia and what will be our cost in AUD. Regards, Momo

Answer

We will need to know the manufacturer's name and item number in order to provide you this information.  Please feel free to e-mail this information to me.

Brittany@msecompany.net

Date Posted:
1/13/2010 2:41:05 AM

Question
Hi, May I have a full specification of C-3 Select Centrifuge - Swingout 8 place 15ml Thanks

Answer

Dear Pasakorn,

We have sent the specification sheet to your email. If you have additional questions, please let us know. .

Respectfully,

MSEC

Date Posted:
1/12/2010 10:43:07 PM

Question
Please tell be how many broken fibers or black dots this has and your price for a dealer please

Answer

Dear Nancy,

Thank you for contacting us. I am sorry but we do to not have this item in stock. Please try calling 1-888-252-1542 (SterilMed) for further assistance.

Respectfully,

MSEC 

Date Posted:
1/12/2010 10:36:46 PM

Question
I have an older smaller than normal twin size hospital bed. It adjust up and down at head and feet. This bed that I have does not look like the bed shown in this picture. I canot tell by the picture if it attaches to the metal framing or goes between mattress and frame. Also does it fold down?

Answer
These Full Rails are actually manufactured to fit solely Drive Medical LTC beds; however, the rails do sit on the side of the frame and go under the bed.

Date Posted:
1/12/2010 7:12:22 PM

Question
We deal in Overstocks of Inventory and cuurently have a large amount of sheets of Glitterstrip When asking GOOGLE, MSEC appeared as a possible outlet..Your very coop. people advised me you were Dist....not Mfg., but suggested you..Gary Gorodetsky - might be able to direct me to someone using Glitterstrip in large quantities. Will appreciate any INFO you can provide Thank You Carl Land- Marketing Belated Happy New Year to the Great City of Houston!!

Answer

Dear Carl:

Thank you for your inquiry.  Unfortunately,  we do not have a need for this type of product at this time. You may want to consider placing these products on medwow.com or medmarketplace.com.

Good luck.

G. Gorodetsky 

Date Posted:
1/12/2010 1:28:31 PM

Question
I have had this nebulizer for about 10 years and it is a great machine however, a couple of months ago the motor went out. I was wondering with a five year warranty if it is worth trying to send back to the manufacturer for repair or simply buy a new one.

Answer

Dear Ms. Cleveland:

Considering the age of the unit, it is quite possible that replacement parts are no longer available.  The cost of repair may be more expansive then a purchase of a new unit.  If you decide to proceed with a purchase of a new model, we will be happy to assist you.

Date Posted:
1/12/2010 12:14:24 PM

Question
Hi my name is Kenneth we are running a medical supplies company in johannesburg S.A We are interested on your orthopaedic products we are doing tenders here for the national health departmens we want to know if you will be able to supplies, if yes how long does the consignment take to reach us.

Answer

Dear Kenneth,

Thank you for contacting us.  I understand you are doing bids for your national health department.  The lead time for any products going to South Africia is 10-15 business days. If you have a list of items you would like us to quote, please email christina@msecompany.net for additional information.

Respectfully,

MSEC 

Date Posted:
1/12/2010 9:22:12 AM

Question
We have this product item# 003-010-XOPMAID and we are looking for a better sensor to use on infants. What sensors are available for this machine. Thank You!! Ryan Williams Orange Park Pediatrics

Answer

Dear Ryan,

Thank you for the inquiry, I am researching. I will send the information shortly.

Respectfully,

MSEC 

Date Posted:
1/12/2010 8:18:22 AM

Question
is this unit wireless? can the alarm signal be adjusted,and is the monitor to where a person can take it with them?

Answer
The mat is not wireless, there is a single tone for the alarm signal and the monitor must be connected to the mat through the cable.

Date Posted:
1/11/2010 7:53:13 PM

Question
Interested in several cabinets; however, where can I see samples of the available cabinet colors?

Answer
Most color swatches are included under "Options" on each product page.  If you need an actual laminate sample, we would need to know the model number and see if this is something we can get for you.  Please let us know if you need anything else.  Thank you! 

Date Posted:
1/11/2010 3:34:16 PM

Question
what is the weight limit on this chair and the price for 6 chairs

Answer

Thank you for your inquiry. A formal quotation was sent to the email address provided above. If you have any questions or concerns, please don't hesitate to give me a call.

K. Gilbert

1-877-706-4480 x 108

Date Posted:
1/11/2010 3:12:42 PM

Question
Can you send me a cut sheet and specifications for including #4181-4FMARO in a medical lab that we are planning? Thank you.

Answer

Dear Bill, 

Thank you for contacting MSEC.  My engineers are going to send me the cut sheets as soon as they pull them from files in the warehouse.  For now, I want to know if you would like a quote for this sink. I would just need your shipping zip code and if you have a loading dock. Please advise.

Respectfully,

Christina Villa - MSEC Sales 

Date Posted:
1/11/2010 2:32:43 PM

Question
I couldnot find the place to view colors for the comfort petite Power Lift Chair Recliner. Where can I do that? I pressed the button indicated for seeing colors and it sent me to your home page. How comfortable are these chairs? The seat looks a little hard.

Answer
 

Date Posted:
1/11/2010 12:10:40 PM

Question
Does this bed conform to the FDA guidelines for bed entrapment 2006? If so do you have documentation? Thanks Geoff Hemming Electrical Supervisor Washington Adventist Hospital 7600 Carroll Ave. Takoma Park, Md 20912

Answer
Unfortunately, at this point we do not have any documentation stating this bed conforms to these specific guidelines.  We will be in touch with you if we are able to locate a bed with this confirmed documentation. 

Date Posted:
1/11/2010 11:48:33 AM

Question
What is the cost delivery to Miami-Florida- 33186. What are the dimensions and weight of the package. I also want to konw if you ay delivery to Guayaquil-Ecuador, and if you do what is the total cost and conditions.

Answer
Please let me know if you need me to resend the quote. 

Date Posted:
1/10/2010 10:54:00 PM

Question
I am the President of MD Five Medical I am a export company International I was wondering do you sale wholesale? How you work with export companies? When placing an order can we put a deposit and put the rest when everything is ready to go? How you deliver the merchandise? do you have a catalog to send me? P.O BOX 22911 HIALEAH, FL 33002 Thanks Martha Duran MD Five Medical Tel: 786-285-4271

Answer

Dear Ms. Duran:

Thank you for your inquiry.  We do offer volume discounts. We require advance payment-in-full for all international orders.  We can ship from packages to containers anywhere in the world via various carriers. We have an online catalog and offer over 100,000 products from numerous manufacturers.  For further questions, please email or call us. 

Date Posted:
1/10/2010 5:40:52 PM

Question
Does united health care state pay for this kind of ramp or can i get a payment plan for some thing like this. My daughter has a 1 ton chevy van and back door loading only

Answer

Dear Mr. Menting:

Thank you for your inquiry.  Unfortunately, at this time, we do not accept insurance as a form of payment and are unble to answer your question.  

Date Posted:
1/10/2010 2:56:19 PM

Question
I am trying to determine whether the nebulizer I own is still working correctly. Sometimes, the 3ML dose of Xopomene takes under 5 minutes to administer, and other times, it takes much longer.

Answer

Your nebulizer may simply require some cleaning.  Please see below care instructions for your nebulizer unit:

1. When cleaning a nebulizer either disposable or re-usable it is extremely important to clean them after each and every use. The effectiveness and re-infection is directly dependent on your cleaning technique.
2. After completion of your treatment, rinse all the medication out of the cup.
3. Disassemble the mouthpiece, medication cup (include the baffle in the cup) and "tee" piece.
4. Soak in a warm soapy solution, agitate with gentle motion, rinse and let it air dry.
5. Once dry re-assemble for next treatment. (if treatments are frequent open two kits and rotate, while one is drying the other can be used)
6. Once a week soak the disassembled parts in a warm water/white vinegar solution (one part vinegar/four part water) for 30 minutes, rinse and air dry.
7. If you are using a re-usable nebulizer you may substitute boiling your nebulizer instead of the vinegar/water solution method. Please consult the manufactures guidelines for what parts can be boiled.

Date Posted:
1/10/2010 8:36:21 AM

Question
What is your return policy?

Answer
 Please follow the link for our return policy http://www.medical-supplies-equipment-company.com/returns.asp

Date Posted:
1/10/2010 12:41:13 AM