Ask The Pros:

Question
Do you have any home tests equipment/supplies for diabetes without using a needle/invasive device...that is accurate.Thank you!Diane Lenning

Answer

Dear Diane,

Thank you for the inquiry. unfortunately medical technology has not advanced that far to where a glucose monitor can detect sugar levels without blood. I am truly sorry for the inconvenience.

Respectfully,

MSEC
 

Date Posted:
10/1/2009 3:00:44 AM

Question
Good Morning,I was inquiring about the medical storage cabinet that was order over a month ago and I was wondering what is the time line of shipping the item to us.The item information is:1. N6847092394326 6187UMF MEDICAL STORAGE $ SUPPLY CABINET 1Thank you for you time in this matterTony ChristopherMCAS Futenma BDC, USN

Answer

Mr. Christopher,

We have no record of an order for this cabinet in our system since January of this year.  If you placed the order, you should have some type of confirmation number beginning with 122, 123, 501 or 502.  Please advise if you have this information as we do not have record of your order.

This cabinet ships within 4 weeks.

Brittany Steffen-Smith
brittany@msecompany.net
1-877-706-4480 ext 106

Date Posted:
10/1/2009 12:39:52 AM

Question
I was wondering how often you suggest this machine should be serviced? and an estimate of the servicing cost?

Answer

Dear Denise,

Thank you for the inquiry.  The only item you will have to get serviced is the turbine. We suggested maybe 3 times a year, depending on the usage.  The stainless steel tub can be cleaned depending on usage as well.  It would depend what issues you have with the turbine, but it should not be more than $100.00.

Respectfully,

MSEC
 

Date Posted:
9/30/2009 8:15:56 PM

Question
I am searching for a durable back supportive high quality hospital bed for my mother. The garbage supplied by Baptist Medical Equipment here in Pensacola, FL has a mattress that is beyond 'WEAK'. The springs have about the strength of paper clips and the gel-foam pad they put on top of it is no better. This skanky piece of trash is sway backed [like a sway back horse].

Answer

Mr. Paul,

We have several reliable bed options.  Depending on the width and weight capacity that is needed, some options are below.

48" Wide Bariatric Hospital Bed - Weight Cap - 800lbs

35" Wide Acute Care Hospital Bed - Weight Cap - 450lbs

54" Wide Full Electric Hospital Bed - Weight Cap - 1000lbs

Date Posted:
9/30/2009 1:45:03 PM

Question
I need a portable massage table not that small as you may know man are heavier and wider than woman. I live in UK, and it seems as you live in America? How are we going to ship this? Please let me know.Regards,Nasi

Answer

Dear Nasi,

Thank you for the inquiry.  I would recommend the following:

http://www.medical-supplies-equipment-company.com/product/ppf/id/11103/new_prod_full.asp

Fortunately, we do ship to the UK.  It would ship from California to UK. In order for me to get a better estimate for shipping. I need your postal code.  Please email your shipping address to: christina@msecompany.net

Respectfully,

MSEC 

Date Posted:
9/30/2009 9:58:28 AM

Question
Is the web-site pricing accurate for: Children's Hospital 3020 Children's WaySan Diego, CA. 92123

Answer

 Dear Ms. Funk:

We offer discount pricing on volume or multi item purchases. 

Date Posted:
9/29/2009 9:42:03 PM

Question
We are interested in possibly purchasing this for our PICU. Can the material on the cushion be wiped down after use? Is there a vinyl option? Thank you for your help with this. Angie

Answer

Ms. Koeneker,

The material for this chair is engineered of resilient Crypton, a  stain resistant, anti-microbial, moisture resistant, extreme strength and breathable comfort material.

We currently have two in stock to ship immediately, if you would like more information on the two units available, please feel free to contact me.

Brittany Steffen-Smith
brittany@msecompany.net
1-877-706-4480 ext 106

Date Posted:
9/29/2009 8:04:44 PM

Question
Looking for a brace for the following back problems sciatica-both legs with nerve damage, degenerative disk disease-have lost 2 spaces, Degenerative arthritis in spine & hips, thickening of tendons at base of spine. Have found that wearing a medeval corset that is from under breast down 45 helps.

Answer

The following item may be of some help to you:

Cincher Back Support

If this item does not work, we might suggest you check out The Brace Shop as they specialize in this type of product.
 

Date Posted:
9/29/2009 4:42:53 PM

Question
Medship Direct referred me to your web site. I will need to purchase Dover Red Rubber Robinson Catheters 48-86-34-7210667888DNKGSI. I buy them 12 at a time, but when trying to order online I can only do so by purchasing a box of 100. Do I call to purchase or is there a way to do so on your web site?THANKS

Answer

 Dear Mr. Friedman:

Please contact us toll free at 877-706-4480 and we will be happy to take an order for 12 catheters over the phone. 

Date Posted:
9/29/2009 4:09:11 PM

Question
Will this compressor nebulizer run on the battery alone for a full treatment of 20 minutes? It can plug into the car as well as the wall and the battery is rechargeable? Thanks.

Answer

 Dear Suze:

Portable Compressor Nebulizer System is designed to be able to hold a charge for the duration of at least one treatment.  This unit also comes with an AC plug (wall outlets) and DC car adapter. 

Date Posted:
9/29/2009 2:16:20 PM

Question
Need more specs for the Halux 50 FX:Is it 110 V etc....

Answer

Sent email via outlook with attached specification PDF file.

Date Posted:
9/29/2009 11:47:26 AM

Question
What is the height of the multipurpose cart and weight limit? Also need the dimensions width, depth and height of the 12 baskets. Thanks!

Answer

Thank you for your inquiry.

Multi-Purpose Cart: The height specifications is 19in W x 29in L x 38in H. Weight capacity: 22 lbs 

12in Wire Basket: 14.25in W x 24.50in L x 12 in H. Weight capacity: 11 lbs

MSEC

Date Posted:
9/29/2009 10:56:15 AM

Question
I asked my doctor to order a pillow for me. I have 4 fused vertebra in my neck. Instead of doing this, she gave me a prescription form and told me to take it to a medical supplies store.Do you have a discount for prescribed products?Thanks,Marian Cates

Answer

 Dear Ms. Cates:

Thank you for your inquiry.  We have very competitive prices on a large selection of Cervical & Neck Pillows.

Date Posted:
9/28/2009 8:26:56 PM

Question
I was told by a chiropracter to use a rolled towel to give my neck the curve I need I had a whiplash about 12 years ago - car accident. My neck is very weak and there is discomfort that I am beginning to notice more often. I sleep on my back. Is this what I need?

Answer

Original McKenzie Cervical Roll will certainly work better than a rolled up towel.  Additionally, you may also wish to consider looking at Therapeutica Pillows, item# 101ICIMM and Perfect Rest Pillow, item# 652ROCMM.

Date Posted:
9/28/2009 2:37:44 PM

Question
I want to know the total cost of one gallon of D.A.G. Your checkout won't give me the total until after I enter my credit card number. I want to know the total before I buy it.

Answer
 On the average shipping for DAG gallon is approximately $8.15.

Date Posted:
9/28/2009 1:58:29 PM

Question
interested in purchasing 1 chair #V-0606CLT and a similar chair with a wider seat. any suggestions???thank you.

Answer

The most similar items we have feature upholstered seats.  The items are our:

Bariatric Blood Drawing Chair with Flip Arm and Drawer

Bariatric Blood Chair
 

Date Posted:
9/28/2009 12:03:46 PM

Question
Hello. My husband has sleep apnea. He uses the Remstar plus cpap system. He got the machine from Kaiser. Is this the best machine Kaiser can offer? Do you have a better machine or is this the machine we should be using? My husband thinks this machine is about 10 years old.

Answer

The REMstar Pro and REMstar Auto are the two best systems offered by Respironics.  Unfortunately, we no longer carry the REMstar Plus.

We cannot advise as to what unit would be best for your husband.  There are respiratory specialists at Respironics who may be able to further assist you.

Date Posted:
9/27/2009 6:25:15 PM

Question
Are the speed clips for these backboards available from you, or must they be purchased else where??

Answer

Dear Evie,

Thank you for the inquiry. The speed clips are available. Just give us a call and we can place the order. This would be a custom order since the item number is not on our website. When you are ready to order, please call 1-877-706-4480 and refer to the accessory on item #S-563JSA

Respectfully,

MSEC
 

Date Posted:
9/27/2009 5:39:49 PM

Question
My school North Little Rock School District will be making an order. Before I can submit the order info, I must include the shipping rate with the purchase prices. Would you please email me what the shipping rate will be for these items:3 Clinical Scale with Height and Weight#THW001DRCMM $289.00 eachThank you so much.

Answer
Sent quote BES 9/28

Date Posted:
9/27/2009 5:13:14 PM

Question
I am 74 years old and my shoulders are getting very slumped and I'm getting a humped look to the top of my shoulders. Will this help correct that?

Answer

 Dear Ms. Fannin:

Thank you for your inquiry.  Dorsal Vest will certainly help your posture when it is worn.  Since these types of devices oppose the bodys natural tendencies, it may take some time to get accustomed to wearing a vest.  Please consult with a chiropractor or your physician about a regiment for wearing a dorsal vest.

Date Posted:
9/27/2009 3:17:28 PM