Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Can this height rod be mounted to a bariatric scale with arms?

Answer

The particular Mechanical Height Rod you had referenced is an accessory for scales manufactured by Detecto Scales.  However, Stand-Alone Digital Height Rod , item# MWRHDDET should work independently of the scale type since it is mounted to a wall. 

Date Posted:
12/2/2009 4:04:25 PM

Question
DomainKeys Test

Answer

test

auth-results@verifier.port25.com

Date Posted:
12/1/2009 4:55:56 PM

Question
Are these white or tan? Please call or e-mail. Thanks.

Answer

Dear Christy:

I did some research and unfortunately, the Economy Bath Blankets only come in tan color.  Please let us know if you would like to consider other alternatives. 877-706-4480 x 104

 

Gary

 

Date Posted:
12/1/2009 1:25:31 PM

Question
Do you have waterproof, anti skid, disposable shoe covers?

Answer

 Dear Ms. Winkworth:

Here is a link to the products you have requested: Anti Skid Shoe Covers

 

Date Posted:
12/1/2009 11:49:32 AM

Question
I wouls like to know the price of it. I´m bringing it to Brazil, is there any restriction or special condition. How long does it take from the order to delivery date?

Answer

Dear Ricardo Brizzi,

Thank you for the inquiry. In order for me to get an accurate price. I need to know which model you are interested in.

http://www.medical-supplies-equipment-company.com/SP/PPF/Param/193344_0_1_0/Products.asp

There isn't any special restrictions and.or condition. If you plan to purchase, we require a wire transfer for all international orders. For international orders, it usually takes 2-3 weeks for delivery.

Respectfully,

MSEC
 

Date Posted:
12/1/2009 8:09:06 AM

Question
I was just wondering if you had any other pictures available of the Electric Acute Care Adjustable Hospital Bed. Also, does this bed come complete with mattress and all?Thanks for your time

Answer
12/1/2009 5:04:07 PM
12/1/2009 12:05:09 PM

 Please create a quote for bed and mid firmness mattress (no side rails) for Mr. John Pedrow 1742 Freemont Street, Santa Clara, CA 95050.  he is in his 70s, a bit over 6ft, around 200 lbs.   Needs inside delivery to second floor.  He does not own a computer or fax.  Above email is his sons.  Call him with a price, but email quote to his son.

 

Date Posted:
11/30/2009 7:33:16 PM

Question
which electrodes pads will work on a tens unit model # adv2

Answer

Dear Linda,

Thank you for the inquiry.  These will work for your unit. If you would like to place an order, please submit online or call us at 1-877-706-4480.

Respectfully,

MSEC
 

Date Posted:
11/30/2009 11:56:11 AM

Question
this pedicatric nebulizer kit. we can use for cough and cold or chest infection and please give price in rupees.

Answer
Nebulizers are used for delivery of medication for treatment of asthma and related conditions.  Please check with your doctor to determine if this product is appropriate for your child. 

Date Posted:
11/30/2009 11:11:42 AM

Question
I want this bed with a bariatic low air loss mattress 9363GEND which is a regular width single bed. I would prefer a standard length bed but can get by with an extra long twin. I am only 5 ft. 4 inches tall so I do not need the extra space. I weigh 350 lbs. and need a hospital bed.

Answer

Dear June,

Thank you for the inquiry.  I can provide a custom bed package with an air mattress. I just need to know the answers to the following questions:

1) Do you need the hospital bed to be full electric, semi-electric or manual?

2) Do you need side rails? If so, do you need half or full length?

3)  Do you still want the mattress that comes standard with the bed? If so, do you want innerspring or foam?

Please email your answers to: christina@msecompany.net

Respectfully,

MSEC

Date Posted:
11/30/2009 12:07:18 AM

Question
Parking Brake QuestionDoes this item, #05656VNIISG, have a parking emergency brake that the user does not have to hold to keep the brake on? [Locks into place?] Thank you, Susan Slater

Answer

The only features of the brakes for this unit are:

Easy-to-operate, ergonomic hand brakes lock the rear wheels for security.

Date Posted:
11/30/2009 12:00:10 AM

Question
Are these type of devices FDA approved? How are they medically proven to work as stated testing, certification, etc...Thank you.

Answer

 Dear Chris:

Unfortunately, we do not have the clinical testing information you are requesting. 

Date Posted:
11/29/2009 9:21:58 PM

Question
Hey there. I don't see how many of these coats come to an order. Also, it says they come in XS but all I see is S-L. Does this mean you are out of XS? My daughter is having a mad science party on DEC 11th! I thought these would be great! Need help asap!

Answer

These lab coats are available in XS and packaged 10/box.

Date Posted:
11/29/2009 9:07:35 AM

Question
We are looking for an alternating pressure air mattress for a hospital bed. We think we found one of yours. Item #0005SAMSN We are currently using a dymanic floation system DFS+3. How does your system compare to what we are currently using? My husband is a large man weighing approx 250 pounds and is 6'4 tall. Will your mattress support him 24 hours daily seven days weekly.

Answer
 gg spoke with the customer. gg

Date Posted:
11/28/2009 11:39:36 AM

Question
A friend uses oxigen all day. She needs a portable cylinder to purchase. Do you have dealer in Kuala Lumpur, Malaysia. Thanks.

Answer
 We do not have dealers in Malaysia.

Date Posted:
11/28/2009 5:16:00 AM

Question
I am trying to find scrubs with the item number 610NTHXL and 600NTHL in ciel blue. I ordered them in September from your company but I don't see them on the website. Can you tell me if they have been discontinued?

Answer

 Dear Denise:

Thank you for your inquiry.  These are the products you have ordered from us in the past:

You may also wish to consider seting up a Member account.  Among other benefits, a Member account will enable you to review prior orders.  Member account can be set up on the way to the Checkout.

Date Posted:
11/27/2009 5:18:54 PM

Question
I WANT TO BUY A PORTABLE ON THE BODY OXYGEN CONCENTRATOR FOR ANOTHER COUNTRY. I AM IN LOS ANGELES, CALIFORNIA, AND NEED TO SEE THIS HERE NOW, OR IN MEXICO CITY, IF YOU HAVE BRANCHES.

Answer

 Dear Ms. Pena:

Unfortunately, we are unable to ship oxygen concentrators outside of the US.  We are happy to ship it anywhere within the US.

Date Posted:
11/27/2009 2:26:50 PM

Question
Are you have any branches in Srilanka?if you know please send the address of them.specially i want to know the Suppliers of the Surgical gloves

Answer
At this time, we do not have an distributors in Sri Lanka.

Date Posted:
11/27/2009 9:05:11 AM

Question
What chest size for men is the xxl and the xxxl. Thank you

Answer

The lab coat sizing for 2XL and 3XL is below:

Bust 53" for 2XL

Bust 55" for 3XL

Date Posted:
11/26/2009 9:05:32 PM

Question
I need to buy new lesd wires for a TENS 2100, do you have them for sale?

Answer

Dear Frank,

Thank you for the inquiry. Unfortunately we do not sell the lead wires for the Century Tens 2100. Please click the following link for options:

http://www.medword.com/MedwordStore/PCP/cen-2100.html

Respectfully,

MSEC
 

Date Posted:
11/26/2009 1:03:58 PM

Question
which strength of magnification is best?I have 6/6 vision without glasses

Answer
The best magnification on our Surgical Magnification Loupes is our 350 Series which has a magnification of 3.5x.
 

Date Posted:
11/25/2009 11:53:38 PM

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