Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I am interested in a volume price for the manual close wall desk. I am not sure how many I will need (nursing home renovation project).Also is this unit available with a lock and oak door? If so then please price that way.please let me know asapThank you,Nancy Franklin

Answer

Nancy,

Thank you for your inquiry.  Brittany Steffen-Smith, one of our sales associates will be contacting you shortly for more information.  Please note, in order to provide accurate pricing, quantity desired may be necessary.  Thank you for your patience.

Date Posted:
4/2/2009 3:30:19 PM

Question
I need an adult mask and does this have a battery?

Answer

Ms. Smoots,

This nebulizer is powered by an AC adapter.  We do have an adult mask available.  The available unit which is capable of battery power is our Portable Compressor Nebulizer System  which can operate with AC/DC adapter or battery.  Adult masks are also available for this unit.  Thank you for your inquiry.

Date Posted:
4/2/2009 1:00:29 PM

Question
Do beds come with mattresses? Are there mattress options? Thanks

Answer

We offer Hospital Bed Packages which include the bed, mattress and side rails.  For assistance with your selection, please call us toll free at 877-706-4800.

Date Posted:
4/2/2009 12:57:33 PM

Question
How many trays does this cart hold?item # 458SKLMD

Answer

Ms. Pack,

This cart can hold up to six (6) trays 14" x 18" or 15" x 20".  We do have alternate carts with higher tray capacity.  If you would like pricing on any alternates, please feel free to contact me at the e-mail or telephone number below.  Thank you for your inquiry.

Brittany Steffen-Smith
brittany@msecompany.net
1-877-706-4480 ext 106

Date Posted:
4/2/2009 9:22:16 AM

Question
I am looking for the following item:Wall mounted shelf10 deep x 14 longSatin finish #4Front edge folds down 3/4Back edge folds up 3sides folded up 3/4 - welded to back edgeStainless Steel Type 304I look forward to hearing from you.

Answer

Dear Phyllis,

Thank you for the inquiry. I am doing some research.  I will have a follow up email with a shelf that might accommodate your needs.

Respectfully,

Christina Villa - MSEC
 

Date Posted:
4/2/2009 8:37:04 AM

Question
We have a couple of questions. We are intrested in purchasing a C Arm. Can we place a C arm in a 10 by 13 room? How much is a C Arm going to cost us? We are hoping someone can come down to our office to talk to us about.

Answer
 Where are you located?

Date Posted:
4/1/2009 6:17:00 PM

Question
how tall is the platform for this scale

Answer
 

Date Posted:
4/1/2009 4:02:03 PM

Question
Can we plse give me more info on:item# S524FWHMitem# S072FWHM

Answer

Karl,

We will be following up with additional information shortly as well as pricing for this item.  Thank you for your patience.

Date Posted:
4/1/2009 3:50:00 PM

Question
I would like someone to contact me to set up your company as a new vendor in our computer system.Thank you.Rick Van GemertHSSE ManagerEMD Chemicals(856) 599-6734

Answer
 Please email the forms to gary@msecompany.net

Date Posted:
4/1/2009 9:34:12 AM

Question
We are looking for company that supply our nursing home facility with test strips for the blood sugar and can then bill Medicare for the supplies used. Please contact me a the number above for further discussion. Regards, Carmen HernandezExecutive DirectorLifHOUSE Riverside Health Services

Answer

 Dear Ms. Hernandez:

Thank you for your inquiry.  At this time we do not accept Medicare. 

Date Posted:
3/31/2009 8:02:40 PM

Question
Does the portable ultrasound machine (for relief of muscle and joint pain) have any effect on systemic blood pressure?Thank You.

Answer
The unit should not have any direct effect on your blood pressure.

Date Posted:
3/31/2009 4:54:21 PM

Question
I am having a hard tme finding tall scrubs tht are also 2X can you please help me?

Answer

Leanne,

We offer one style of extra long scrub pants.  The style is our AngelStat Reversible Scrub Pant, X-Long  which are available in three colors - Misty, Jade and Ciel Blue.

This item is generally in stock, however only in our Alamo, TN warehouse which generally delivers within 3-5 business days to any shipping point.

Date Posted:
3/31/2009 3:04:53 PM

Question
Did you have any local supplier in Malaysia? I hope to get a price of Fully Automatic Table Top Autoclaves Item# AE0783TUT with standard accessories for resales purpose. Await for your prompt reply. Thank you.

Answer
 We do not have a supplier in Malasia at this time.

Date Posted:
3/31/2009 2:02:22 AM

Question
How wide and how tall is this item?

Answer

Ms. Robbins,

Thank you for your inquiry. Please see the dimensions listed below:

Date Posted:
3/30/2009 6:31:34 PM

Question
We are looking for a combo medical dental examination chair / table.The unit would need accomodate patient transfer as well as not.Also, we are looking to design a fully equipped room with lights, shelves, tools, and other equipment.

Answer
3/30/2009 3:44:32 PM
 

Date Posted:
3/30/2009 3:38:19 PM

Question
I am a 71 yr old woman. I am moderately overweight. I am looking for a lumbar back support pillow. Which one would be best for me?

Answer

 Dear Lynda:

In order to offer you the best choice, could you please let us know your height, weight and if you suffer from chronic back pain.

Date Posted:
3/30/2009 2:44:49 PM

Question
How do I properly clean my AeroChamber? Thank you

Answer
 Rinse with warm water and mild non-abrasive soap.

Date Posted:
3/30/2009 1:41:44 PM

Question
hello there, I would like to know what this cart is made out of? the material? Steel Platic?? Thankyou.

Answer

Dear Ayman,

Thank you for the inquiry. The cart is made of polypropylene.

Let me know if you need a quote if you would like to purchase more than 3. Thank you.

Respectfully,

Christina (christina@msecompany.net)

Date Posted:
3/30/2009 7:04:47 AM

Question
Dear MSEC representative,My name is Ryan Pedigo, and I am the president of the Student Run Health Clinic in Riverside, California. We serve the indigent population who cannot get healthcare elsewhere, and we serve all patients completely free of charge. All of our operations are funded by community and corporate donations, and nobody in our entire organization is paid. All funds go directly to our patients. I was curious as to whether or not MSEC could potentially offer us a discount, as our operating budget is not very high, but the demand for services in our clinic is growing due to the economic situation. Please let me know at your earliest convenience. Thank you for your time and consideration.Sincerely,Ryan PedigoPresidentStudent Run Health Clinic

Answer

 Dear Mr. Pedigo:

We do offer volume discounts.  To see if you qualify, please contact Christina Villa at 877-706-4480 x 107

Date Posted:
3/30/2009 1:37:34 AM

Question
item# 051CCNKM can you tell m the name of the manufacturer and if you represent several manufacturers?

Answer
 The name of the manufacturer is NKM.

Date Posted:
3/29/2009 11:59:27 PM

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