Ask The Pros:

Question
Does this come with the option of push handles

Answer
Thank you for your inquiry. Please click here to see the optional push handle for this cart.

Date Posted:
5/9/2010 11:16:18 PM

Question
We r looking for a new waterproof mattress for our daughters bed. The current one has basically worn out. Vinyl is ripping and is no longer waterproof. The depth of her mattress is 8 inches. Would this mattress provide enough comfort. Cant find a deeper mattress that is vinyl.

Answer

Dear Judy,

Thank you for the inquiry.  We have an 7 in deluxe pressure reduction mattress. Will this work?

http://www.medical-supplies-equipment-company.com/product/ppf/id/12630/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
5/9/2010 10:55:06 AM

Question
CAN THIS BE INSTALLED ONTO AN INVACARE 9806 MODEL LIFT NEED A SCALE FOR THIS TYPE LIFT ASAP. THANK YOU.

Answer

Dear Sonia,

Thank you for the inquiry.  Model 004LPDET is designed for hoyer lifts, not for Invacare models.  You should probably look at the following for your invacare model:

http://www.medical-supplies-equipment-company.com/product/ppf/id/18090/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
5/8/2010 9:32:42 PM

Question
Please inform me if such 6 points sling can be hanged to the Deluxe petient Lifter. Please email a photo for the lifter in operation, i.e. with a lifted person. Thanks

Answer

Dear Adel,

I have some instruction manuals for lifts.  They are pretty universal. If you have addtional questions, please let me know.

Respectfully,

MSEC

Date Posted:
5/8/2010 3:52:04 PM

Question
We are interested in this product and request you to send us full description regarding technical specifications of the product by pdf. Thank You.

Answer
We are currently verifying stock of this item as well as obtaining additional product information.  We will e-mail any additional information to you.

Date Posted:
5/8/2010 3:26:29 AM

Question
Hi there. Would you please give the dimensions for this unit and am I able to order 30 Thanks. Would you please provide the dimensions for Glide Carrier for Cubicle Tracks, 11CCF and for Roller Carrier for Cubicle Tracks Item# 21CCF Thanks

Answer

Dear Ruth,

Thank you for the inquiry. The dimensions of the glide carrier is 2 inches L x .75 inches W.  The Rollar carrier is 2.5 inches L X 1 inch W.  Yes, you may order 30.  If you want to place an order, please order the item online or call us at 1-877-706-4480.

Respectfully,

MSEC

Date Posted:
5/8/2010 2:38:38 AM

Question
Can each of the 28 5 in. bins be opened seperately

Answer
Unfortunately, these bins do not operate independently, they all have one connecting side and may all only be accessed when the drawer is opened.

Date Posted:
5/7/2010 9:57:02 AM

Question
We are interested in purchasing a crib for our Ambulatory Surgery Center. Need more information than on this web page. Is there any neogotiation on price

Answer

Dear Dana,

Thank you so much for the inquiry.  I can definitely see if I can get you a discount. Will you be purchasing just the crib?  The mattress is not included. I can quote you a package if you want.  I just need to know if you need any additional accessories.

Please email your shipping address. I also need to know if you need inside delivery, lift gate service or just dock to dock delivery. (christina@msecompany.net)

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
5/6/2010 10:09:04 PM

Question
What do regulatory agencies/AAMI require re: cleaning/high-level disinfection/sterilization between uses of this instrument for removal of cerumen please

Answer
Unfortunately, we do not have this type of information.

Date Posted:
5/6/2010 10:30:59 AM

Question
I just brought my mom home from the hospital. Right now I am using a hoyer lift that medicare has sent us. The problem I am having is that my mom has carpeting in her bedroom. I cannot maneuver the lift on the carpet. Is there any kind of hoyer lift that can swivel at the center

Answer
Unfortunately, all of the lifts we carry do not have an articulating arm, only the "cradle" is able to swivel.  The bases are fixed, however, and some are adjustable in width.

Date Posted:
5/6/2010 8:44:16 AM

Question
Hi I would like to know if I can get a new lead for my nelvor PPB 290 and what the price would be and for postage also. Thanks from Stuart Turner.

Answer

Dear Stuart,

Thank you for th e inquiry. I need you to send us a picture of your current lead wire. I dont think the lead wires we sell are compatiable. Please forward the picture to christina@msecompany.net

Respectfully,

MSEC

Date Posted:
5/5/2010 11:33:14 PM

Question
I CANNOT FIND ANYONE THAT CAN TELL ME IF RESERT IS SAFE TO USE FOR ULTRASOUND TRANDUCERS. WE HAVE BEEN WARNED THAT CIDEX OPA IS NOT GOOD AND SHOULD START USING RESERT. I WILL NOT UNTIL I AM GUARANTEED NO DAMAGE WILL COME TO OUR PROBES. THE REP AT RESERT COULDN'T EVEN TELL ME!

Answer
Unfortunately, this is not a product/brand that we carry.  We recommend trying to gather this information at the manufacturer. 

Date Posted:
5/5/2010 5:54:38 PM

Question
What do the leads look like on this unit

Answer

Dear Linda,

Thank you for the inquiry.  I asked the warehouse to send me a picture. Are you talking about the sensor that is compatiable with this unit? If so here is the link:

http://www.medical-supplies-equipment-company.com/product/ppf/id/17852/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
5/5/2010 12:46:26 PM

Question
Hello there, I am going to start up new home health care agency. so can you please provide me list of equipments for new home care agency with prise of it? Thank you, Arpit

Answer

You may view our product listing on our website.  Some of the product categories that may be of interest to you are:

Home Health

Living Aids

Mobility

Respiratory

Wound Care

Date Posted:
5/5/2010 12:31:14 PM

Question
Dear Customer, How are you? Have a nice day! This is Jilly from Beijing Fengxing Machinery Hardware Co., Ltd . We are the professional manufacturer of high accurate heavy duty drawer slides. Our products are mainly divided into 5 series: FX3076, FX3053, FX3051, FX3045, FX3038SS and FX3035. They are widely used in the field of telecommunication, IT, medical equipment, automatic teller machine ATM,industrial toolboxes and kitchen cabinets etc; wherein, the extra heavy duty ball bearing slide is particularly used in tool cabinet or chest for smooth operation. We insist on manufacturing world-class ball bearing slides based on the principle of ‘quality first and customers supreme’ to meet the requirements of customers at home and abroad, and eager for developing more novel products with international excellent counterparts. Should any of the items you interest you, please contact us for more. We sincerely hope to cooperate with you! Regards, Jilly Beijing Fengxing Machinery Hardware Co., Ltd Web：http://www.fxslide.com Tel: 86-010-58594707 Mobile: 86-13436611722 E-mail: jillyvon@fxslide.com SKYPE: drawer-slider MSN:jilly-china@hotmail.com

Answer
We are not interested at this time.  Thank you. 

Date Posted:
5/5/2010 5:07:21 AM

Question
Is this rated for 1,2 and 3 stage bed sores

Answer

Thank you for your inquiry. Our alternating pressure mattress mostly help prevent future bed sores. We are unable to determined what level of bed sores would be suitable for this bed. We apologize for any inconvenience this may cause.

MSEC  

Date Posted:
5/4/2010 11:42:45 PM

Question
I would like to know if you sell de Hydrotherapy overhead hoist with the stretcher, hammock sling and body hoist and if you are so kind to send me a quote Thanks very much

Answer
We will have a quotation to you with pricing for the requested items. 

Date Posted:
5/4/2010 12:00:49 PM

Question
what is the weight limit on this seat please.

Answer
There is no specified weight capacity on this seat.  We would recommend no one weighing over 250-300lbs use this item as there is a vinyl cover which may be compromised (seams could split) with a higher weight.

Date Posted:
5/4/2010 10:39:28 AM

Question
Yahoo says that inquiry@msecompany.net is NOT WORKING. I want to place order for two 2 Nebulizer machinese but CANNOT send e-mail to your Company, why not? Reagards

Answer

We have not had any issues sending or receiving e-mails to our inquiry@msecompany.net e-mail address.  If you'd like to place an order, you may do so on our website at www.msecompany.net or over the phone with one of our representatives at 1-877-706-4480. 

After responding to this ATP, got auto-email back: This user doesn't have a yahoo.com account (mary.fuller@yahoo.com)

Date Posted:
5/4/2010 3:27:34 AM

Question
E-Series 24-inch Cabinet 5 Drawers with Key Lock Item# K5-42EHRF qty 200, color white give us the best C&F privce

Answer

Dear Nazir,

Thank you for the inquiry. I have a quick question. Are you a distributor or the end user?

Respectfully,

MSEC 

Date Posted:
5/4/2010 3:22:36 AM