Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
1) Do you ship to Canada (Calgary Alberta)? 2)All the participants in our study are pregnant woman. Will the standard chair by comfortable for them or would I need an extra wide chair?

Answer

We do ship to Canada.  We would recommend an extra-wide chair for your study.  Please select the Blood Draw & Phlebotomy Chair you would be interested in and provide us with your shipping address and we will be happy to provide you with a turn-key quote.

Date Posted:
3/16/2009 1:51:17 PM

Question
can this item be purcased locally Ie cambridge ma

Answer

 Dear Mr. Raulinatis:

This is a commonly availble product.  There are certain to be retailers in your area who carry this product.  Unfortunately, we are not aware of any.  You may wish to look in the local Yellow pages under medical supplies or durable medical equipment.  Shipping from MSEC would take 2-3 days for delivery.

Date Posted:
3/16/2009 12:45:13 PM

Question
Please take a look at my website http://www.safetymattresstopper.com to see if you could possibly add my product to you lineup. If you are interested, please cantact me via my email address and I will call to discuss the details. Sincerely,Jon HovlandCustomer Service Safety Mattress Topper, LLC

Answer
 gg

Date Posted:
3/16/2009 12:39:06 PM

Question
Is Exuderm Odor Shield safe for neonates?

Answer

Dear Joy,

Thank you for the inquiry.  We just were informed by the manufacturer that it has never been tested on them so we have no documentation either way.  We are truly sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
3/16/2009 12:18:53 PM

Question
my daughter was prescribed the nebulizer because she gets bronchilitis very often and the thing is that the only way i can manage to pay for it is with her medicade it is amerigroup do you accept that type of medicade.

Answer

 Dear Maria:

Unfortunately, we do not accept Medicaid. 

Date Posted:
3/15/2009 10:40:38 PM

Question
i have hypnea/sleep apnea. i cant afford a regular c-pap machine.can i make a nebulizer using nasal hose.

Answer

 Dear Ms. Bavaro:

We would strongly recommend against using a nebulizer as a substitute for a C-PAP machine.  Are you eligable for Medicaid coverage?  Do you have medical insurance?  If so, please contact those organizations for assistance with CPAP purchase.

Date Posted:
3/15/2009 10:14:29 PM

Question
Iam interested in purchasing a purchasing a replacement charger for my Pride Mobility Jazzy 1127 powerchair.Thank you.Lawrence Forde

Answer

 Dear Mr. Forde:

Please click here to find a provider in your local area  http://www.pridemobility.com/dealer_locator/Default.asp

 

Date Posted:
3/15/2009 5:50:09 PM

Question
I have a Nellcor Oximax N-600.The oximeter probe is DS-100A.I this diposable sensor match or fit to the connectorwhich have 9 pin type?

Answer


 Dear KEIICHIRO KATSUMOTO,

Thank you for the inquiry.

You will need to use the following disposables ( Non Oxi Max will not work )
 
Max A's
Max P's
Max I's
Max N'a
Max R's
 
So, in answering your question, yes, MAX-A is okay to use for your unit.
 
Respectfully,
MSEC

Date Posted:
3/15/2009 9:20:17 AM

Question
is there a garauntee with these pillows?? I would hate to spend this much money on a pillow that didn't work!

Answer

 Dear Tanya:

These pillows do not come with a guarantee that it will stop snoring.  However, our customers who have purchased and used the pillows have said positive things about this pillow.

Date Posted:
3/14/2009 11:46:15 PM

Question
I have had a PulmoMate nebulizer for 15-20 yrs. It recently started putting out a lot less air. I have to wait 20 minutes for the steam to start. Is there anything I can do? Can the machine be sent in for repair?

Answer

 Dear Linda:

Due to the age of this nebulizer, the cost of repair would most likely be greater than the cost of a brand new unit.  Even with proper maintance, these units are not designed to last as long as yours has.

Date Posted:
3/14/2009 5:29:43 PM

Question
what would be the uses for a 22G 1-1/2 precision glide needle for someone to have?

Answer

 Dear Stephanie:

If you could tell us what you are trying to do, we will be happy to recommend an appropriate size needle for your intended use. 

Date Posted:
3/14/2009 4:39:00 PM

Question
Would you recommend this to remove an object in the vagina

Answer
 We recommend that you see a doctor immediatly!

Date Posted:
3/13/2009 6:37:21 PM

Question
battery capable /

Answer
 customer called, already answered BES 3/13

Date Posted:
3/13/2009 2:03:40 PM

Question
I am working on redesign of a dental office and would like to inquire about receipt of a catalog with open and closed storage, filing systems and other products that could be more cost effective than build in.eleanor hochberg, decor designs, ASID, Allied Member, IIDA, Associate Member, CAPS. May send to: 4467 Chattahoochee Plnt Dr, Marietta, GA, 30067

Answer
Dear Eleanor:

Per our discussion, here are links to some of the cabinets we have posted on our site along with medical office furniture.  We also have a number of products not currently on the site which may be of interest to you once you had a chance to narrow down your selection from the list below.   My name is Gary and feel free to contact me via email at gary@msecompany.net or 877-706-4480 x 104. 

  • Medical Office Furniture
  • Medical Storage Cabinets
  • Date Posted:
    3/13/2009 11:13:40 AM

    Question
    I AM ATHLETIC TRAINER, I WANT TO KNOW IF THIS MACHINE IS REALLY GOOD TO USE IN MY THERAPYS AND IS RECOMMENDED FOR DOCTOR. THANKS

    Answer

     Dear Daniel:

    In order for us to be able to better answer your question, please advise us on how you plan to use this device.

    Date Posted:
    3/12/2009 2:45:54 PM

    Question
    Can this unit be attached to a computer so whole class can see?

    Answer

     Dear Mrs. Dewey:

    The PC interface is available for surgical microscopes, colposcopes.  These are much more expensive then the model you selected.  If you would like to give us your price range, we can see if we have any units with PC adapters with your budget.

    Date Posted:
    3/12/2009 1:38:59 PM

    Question
    What is so special about this Table?how it is different than other table.Pl help me to understand

    Answer

     Dear Bhavesh:

    We offer a number of bariatric tables.  Which "other table" are you referring to?  Please provide us with an item number so that we can better assist you.

    Date Posted:
    3/12/2009 12:13:41 PM

    Question
    I am looking for a replacement for my elastic back support belt. It is calledSAC-RO-LOC made by Mo-Loc corp.I need size 30 to 32, for men.Can you suggest a solutions ?

    Answer

    Dear Tsvi Lissack,

    Thank you for the inquiry.  We have a very similar product, this size should also fit your waist. Order size medium.

    http://www.medical-supplies-equipment-company.com/product/ppf/id/13929/new_prod_full.asp

    Respectfully,

    MSEC

    Date Posted:
    3/11/2009 10:12:28 PM

    Question
    I have a cervical fusion. Would this pillow still support my neck since I am a side sleeper?

    Answer
    Convoluted Cervical Pillow, 301LDBMM is certainly an option, but if you are looking for a more restfull sleep, you may wish to consider one of the following cervical pillows:

    Date Posted:
    3/11/2009 6:48:44 PM

    Question
    May i have a Dealer price for 150 - Medical Examination light:Halogen light bulb not less than 20watts W/filter(dichroic)Intensity light switch, adjustable light intensitylight up to 3000 foot candles, at minimum of 20Flexible arm, produce light not lessthan 3000K colour temp.Spot size:4+

    Answer

    Dear Carol,

    Thank you for the inquiry. I am working on a quote for you. I will have it for you shortly.

    Respectfully,

    MSEC
     

    Date Posted:
    3/11/2009 3:35:03 PM

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