Ask The Pros:

Question
To Whom It May Concern: Please contact me regarding your Affiliate and/or Reseller Program,is one is available at this time. I represent the American Consumers Bureau and the American Business Bureau, both of which are membership oriented organizations for the purpose of securing Discouts for our members on a wide variety of Products and Services. I look forward to hearing from you. Thank you. Sincerely, ETM 5-27-13 / 3:15 PM

Answer

Thank you for taking the time to speak with me this afternoon. I will be your main point of contact for your medical supplies needs. My name is Gilbert (kgilbert@msecompany.net) and phone#: 1-877-706-4480 x 108. I look forward to working with you in the near future. Thanks!

Date Posted:
5/27/2013 3:16:56 PM

Question
My 89 year old sister has osteoporosis in the back. Has a lot of pain from the mattress she is using. What do you suggest She uses a single bed. I would have to get the size.Thanks

Answer
Our pressure reduction mattress is a good option for people who are not completely bed-ridden as it provides additional support with the convoluted topper and reduces pressure on any specific point on the body.

Alternatively, if she is in bed most of the time, you may consider a low air loss or alternating pressure mattress.  These are air mattresses that offer the best pressure reduction of any that we offer. 

Date Posted:
5/26/2013 10:28:56 PM

Question
I have suffered w/bad breath all my adult life. I just learned irrigating my throat and sinuses may help me. As Ive never done this before, I'm looking for instructions on how to safely/effectively clean throat. Is there information on how to make this work Please help me.

Answer

Instructions for Use

Add saline, diluted Listerine, or your favorite mouthwash to the irrigator basin. The throat tip has a contoured design to rest on the tongue comfortably. Lay the tip straight back on the left side of the tongue and direct it just behind the last tooth. The irrigation stream will wash the left tonsil or side of the throat, come around and wash the other side. Gently pull tongue cleaner/scrapper back and forth to remove and rinse away bacteria and food particles.
Turn the tip over and place on the right side of the tongue and direct it just behind the last tooth. About 30 seconds on each side should be enough. Always begin with the device at the lowest pressure setting. The 45 degree angle of the irrigation tip and tongue cleaner element which acts as a tongue depressor is designed to prevent reflex gagging.
 

Benefits of Pulsatile Irrigation:
 

- Soothing drug free relief for sore throat irritation, infection, and chronic hoarseness
- Relieves pain and encourages healing to the infected areas
- Reduces spread of infection
- Safer and more effective than gargling
- Great for fresh breath control

Date Posted:
5/26/2013 12:04:10 PM

Question
I have received my order of Item TG10RVE a gel overlay. Is this item safe to use on a hospital bed/adjustible bed that electronically adjusts the head and/or bottom part of the bed Is there risk to the overlay breaking up due to a dent as a result of adjusting the bed Hope to hear from you.

Answer
This item is compatible with and will conform to all adjustable hospital bed positions.

Date Posted:
5/25/2013 1:33:23 AM

Question
Wondering if the dividers can be removed from each drawer.Would the cost decrease at all if I purchase 2 carts

Answer
These are bin-type drawers that are essentially permanent dividers. If you are looking for a cart with adjustable dividers I would be happy to recommend one.

Date Posted:
5/22/2013 7:46:19 PM

Question
could this mattress be used on tope of a regular bed for travel purposes

Answer
This mattress is meant to be used with and conforms to all positions of a hospital bed.  If the mattress is used in a manner other than that intended by the manufacturer, the warranty is subject to approval.

Date Posted:
5/22/2013 5:03:16 PM

Question
There is a man living in a nrsing home I visit who has lived using his pallet for over 20 years and it needs replacing. Want to get a good pallet for him as it looks like the nh may expect him to use the ;next one for another 20 years!!

Answer
Thank you for your inquiry. We would be happy to assist you with this request. Do you need a quote for this stretcher for him? If so, could I get a zip code to also include shipping charges?

Date Posted:
5/22/2013 1:21:47 PM

Question
Good DayCould you please let me know if these casters can be mounted on to a medical office exam bed.We relocate numerous beds as we are a medical school and require an easy way to move them when requiredThank youBonnie

Answer
These casters are a factory installed option on a specific line of products we offer.  They may not be compatible with other lines of tables.

Date Posted:
5/22/2013 12:11:17 PM

Question
Our new nonprofit nursing school needs four hospital lights. Do you have any surplus or discontinued ones you coul donate? Thank you!

Answer

Dear Ms. Kelly:

Thank you for your inquiry.  At this stage, we do not have any lights available for donation.  We would be happy to work with you and if possible offer you special pricing.  Please advise if you would like for us to provide you with some product options. 

Date Posted:
5/21/2013 11:47:14 PM

Question
HOW MANY HOURS OF USAGE FROM THIS CYLINDER HOW MUCH IS THE OXYGEN?

Answer

Please see the chart below for usage:

Date Posted:
5/21/2013 7:46:47 PM

Question
I saw a man at the VA in Madison, Wi. witha brace on that I would like. It is HARD plastic that covers from the shoulderblades down to your rearend. It had a hard plastic front shell also. The two pieces were held together by 6 straps three on each side. He said it was ordered at the Madison VA but delivered to the Tomah, Wi. VA for his convenience. It had YOUR company name on it but I cannot find it in your listings. PLEASE send me any info or pictures of a device you handle that resembles what I have described ! THANK YOU FRO THE BOTTOM OF MY HEART !

Answer

We do not manufacture this type of product so it likely was not labeled with our name.  It seems you may be talking about a custom orthosis.  We do not offer custom braces, but you may be able to get additional information from the following company: http://www.bostonbrace.com/content/ordering.asp

Date Posted:
5/21/2013 7:25:13 PM

Question
Dear Sirs, It´s a pleasure to contact you. My name is Ayelen Culó Montórfano and I work for an Spanish company dedicated to do hospital projects. We are not distributors, Meirovich Consulting is a consulting company dedicated to turn-key hospital projects. I am working from Buenos Aires but the headquarter of the company is in Madrid. Currently, we are working on a hospital project where we are evaluating the possibility of proposing refurbished equipment for a completely new hospital. We would like to know 1. where can I send the list of equipment to be quoted? 2. do you quote EXW or you can include shipping to Europe Moldova 3. do you include commissioning or we should take care of that? 4. What kind of warranty do you have on the equipment? Awaiting your prompt answer, Best Regards, Ayelen Culó Montórfano Hospital Planner Meirovich Consulting. Celular: +54-911-34755549 Email: ayelen@meirovichconsulting.com Skype: ayelen.culo.montorfano

Answer

Dear Ayelen:

Thank you for your inquiry.  1) You can email the product list to inquiry@msecompany.net.  If available, please include model, brand and acceptable age. 2) We can deliver to Moldova. 3) Our product prices are final.  Any up charges are strictly up to you. 4) Warranty depends on the product itself, but it would only be honored if the products are returned to our offices in the US.  Please let us know if you have any other questions. 

Date Posted:
5/21/2013 6:33:32 PM

Question
Looking for a price quote for the following items: 2 KT Lifeline AED Defibrillator Kit DFB-CCPRX-0001 2 EA Replacement Battery Pack for Lifeline AED DFB-DCF-200 2 EA Soft Carrying Case DFB-DAC-100 Delivery location would be Fort McCoy, WI 54656. This is for a government entity.

Answer
Thank you for your inquiry. Please check your email shortly for a formal quote. Thank you!

Date Posted:
5/21/2013 5:04:19 PM

Question
What sizes are included in the setCan they be autoclaved?What is your cost for delivery to a GP practice in Queensland , Australia?Do you have a minimum order amount?Many thanks

Answer
This set of 3 consists of size 1 (4mm), size 2 (5mm) and size 3 (6mm).  They may be autoclaved.  US Post delivery fee to Australia is $51.92 USD.  We do not have a minimum order.

Date Posted:
5/21/2013 9:11:11 AM

Question
We are using Kangaroo 324 which could safeguard the VTBD not to be repeated by somebody until the infused volume was cleared to zero. I am asking whether Kangaroo 924 has the same this safeguard function as 324

Answer

Thank you for your inquiry. The Kangaroo™ 924 pump can be programmed the same way as the Kangaroo™ 324 pump. It features an "adjustable knob" on the side of the pump. The Kangaroo™ 924 pump also has the option of using the arrow keys on the front panel to adjust feed rate and VTBD. The Kangaroo™ 924 pump also has an OPTIX sensor instead of the SIPS connector.

If you would like to receive a quote for more than one units, please reply with number of units and I can offer volume pricing. Thank you!

Date Posted:
5/21/2013 3:45:54 AM

Question
Hi there, I am interested in purchasing 2 full body health care mannequins dummies I would like 1 female and 1 male.. Basic Male Patient Care Manikin Item# 07054WA3BS Can you please provide me with a quote for all costs invloved in shipping to Oakleigh Victoria Australia Thank you Tina

Answer
We will be following up this e-mail with a formal quote.  Thank you for your interest in MSEC.

Date Posted:
5/20/2013 7:50:23 PM

Question
I have a small space and need a lift chair for my husband to fit into a 29 wide space. He is 57' - 145 LBS. in a light color beige, cream, oatmeal to fit into our den. thank you

Answer
Thank you for your inquiry. Please check your email shortly for more information and brochure we have for the chairs that would work for your small space.

Date Posted:
5/20/2013 6:54:45 PM

Question
discibe bi-level and why do you use Bilevel on 840

Answer

Thank you for your inquiry. Our knowledge is on the product & condition only. However, please see the following link below to describe Bi-Level:

http://www.wisegeek.org/what-is-bi-level-ventilation.htm

Date Posted:
5/20/2013 5:59:36 PM

Question
how do you give a nebulizer treatment thru the 840.

Answer
You would need the appropriate circuit with the nebulization port in order to give a nebulizer treatment to a patient on a ventilator.

Date Posted:
5/20/2013 5:57:57 PM

Question
How much liter is in the E Oxygen cylinder

Answer
The liter capacity of an E cylinder is 680 liters.

Date Posted:
5/20/2013 10:20:39 AM