Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
In our department we do have an Elektrotom 120B. wWe need a user guide. Do you have such oneBest regardsHanne OlsenEndoscopy unit, Copenhagen, Denmark.

Answer
We would recommend downloading the manual from the manufacturer site

Date Posted:
2/18/2015 9:50:14 AM

Question
Hi I am from Lebanon . Looking for hospital beds , bed side cabinets , food trays and trollys , stretchers manual and electric Kindly asking you to send brochures to various types and attach prices Thanks on advance Hassan

Answer

Dear Hassan:

Thank you for your inquiry. Before we can further assist you, please let us know if this is for export and at the very least specify the region. 

Date Posted:
2/16/2015 5:16:32 AM

Question
what is the best read for leak if its over 50 does it hurt the patient thanks

Answer

Dear Elaine:

Please contact this number.  They may be able to assist you Bemes Inc, 636 349-3377

Date Posted:
2/15/2015 8:26:22 PM

Question
Can Nellcor Max A sensors be used on the forehead Will this read allow for accuracy?

Answer

Dear Ms. Hamill:

Nellcor SpO2 forehead sensors are recommended for the forehead.  Please let us know if you are interested in receiving a quote. 

Date Posted:
2/12/2015 8:15:29 PM

Question
Please send me more info about this chair.

Answer

Dear Pilar:

This is the product you are interested.  Portable Dental Patient Chair UltraLite - Scissor Base item# 2104DNT

Date Posted:
2/12/2015 2:00:30 PM

Question
Does the rail which mounts to the wall come with this device

Answer

Dear Gregg:

The light does not come with a rail, but we have rails in 1m and 1.5m sold separately, if you would like to provide us with your choice of lengths, we will be happy to provide you with a quote.  You can respond to this email. 

Date Posted:
2/12/2015 10:21:10 AM

Question
Dear sirs and madams, is the curved or straight iris scissor the best to cut a 3 mm in diameter punched disc of human epidermis and part dermis It is essential that the created wound bed will be so standardized as possible.Best regards, Kristina

Answer

Dear Kristina:

Thank you for your inquiry.  Unfortunately, we do not have information which would adequately answer your question. 

Date Posted:
2/11/2015 2:15:38 PM

Question
Is this item the same as 12 grooved Director with Tongue Tie 5.5. mht1 MBIf not, do you carry this one and what is the cost?Thank you,Susan Becker

Answer

Dear Susan:

Thank you for your inquiry.  We look at our grooved director with tongue tie and pulled up images on line of 12 groove director with tongue tie and they look the same.  If you would like to place an order your discount cost per item is $12.50.  You can fax your PO to 713-706-4161.  For any other questions, please call us toll free at 877-706-4480 x 104 for Gary.

Date Posted:
2/11/2015 8:35:07 AM

Question
does this come in drop-arm need H-W-L

Answer

Hello,

 

This particular item is just a replacement seat for this type of commode. I am sending you an e-mail with the commode option you need.

Thank you, Damian-

Date Posted:
2/7/2015 6:13:37 PM

Question
What substance should be used to clean the hardwood if the unit is in a hospital setting. what should I clean the handlesThank you

Answer

Dear Greta:

Thank you for your inquiry.  We would not recommend cleaning the hardwoods with anything containing bleach.  Any mild commercial grade cleaner/ disinfectant would work fine though. 

Date Posted:
2/6/2015 2:28:32 PM

Question
Do you have one that you could roll out of the shower and place over the toilet

Answer

Dear Randy:

This chair will in fact work for your needs.  All you would need to do is remove the bucket and back up the chair over the toilet seat.  Just make sure you have enough clearance between the bottom of the chair seat and the top of the toilet seat.   If you would like a formal quote, please contact us toll free at 877-706-4480 x 104.

Date Posted:
2/5/2015 3:35:29 PM

Question
We just received your Stretcher for our Radiologic Technology program at Harrisburg Area Community College. We love it! It came with 4 round white plastic discs-opening in the center. They were attached attached to the IV pole What is the purpose or use for these? Thanks!

Answer

Dear Terri:

We are glad you are enjoying your purchase and we are happy to be able to accommodate you.  We will email me an image shortly to show you where to place these. 

Date Posted:
2/5/2015 2:24:00 PM

Question
We ordered this product; however, the ends are too large. Can you please advise me of another freer elevator in a smaller size The instrument will be used in a podiatry practice for toenail procedures.Thanks.

Answer

Dear Terri:

The standard size on the end of the Freer Periosteal Elevator is 5mm. 

Date Posted:
2/4/2015 1:16:26 PM

Question
Is this lab coat stain resistant I need to dye it, so I need it to be raw.

Answer

Dear Ms. Hanna:

Thank you for your inquiry.  The lab coat is made out of twill cotton.  You should be able to dye it.   Please let us know if we could be of further assistance. 

Date Posted:
2/4/2015 11:31:35 AM

Question
Can I use this to place on the normal sheet of the bed of my dad he use now a dipper but sometimes the urine pass the dipper and we dont want to wash everyday the sheets... is this confortable for the patient?He use a single bed... Thabks for your help

Answer
Dear Rodrigo: Thank you for your inquiry. This is fact the intended use of the stretcher sheets is to absorb bodily fluids. So this will work well for your needs.

Date Posted:
2/3/2015 7:58:09 PM

Question
Hi, I''m Normah from WTK Manufacturing Sdn Bhd, a leading company in Malaysiainvolving in manufacturing medical equipment, medical gas pipeline system products and medical furniture as well. We are interested with your product listed in your website. Details as below:- Bariatric Foam Mattress Item# F615TTUF The bariatric mattress is designed for the larger patients. Heavy-duty, high-density foam combined with fluid resistant cover make this bariatric very reliable. DetailRelatedAsk the Pros Features: High quality dense foam for firm support Water resistant vinyl cover Comfortable firmness throughout Durable construction designed for long term use Compress pack for easy delivery and minimum storage space Fire retardant product Specifications: Width: 54 in Length: 80 in Height: 6 in Weight capacity: 800 lbs Kindly advise us how to purchase this item from your side. We are looking forward to hearing from you soon. Thanks and Regards Normah Mrs

Answer
Dear Mrs. Normah: If you can specify your address along with desired quantities we will be happy to put together a pro-forma invoice including delivery. For international shipments, we required a bank wire transfer in the full amount of the purchase.

Date Posted:
2/3/2015 3:01:06 AM

Question
Does this have the paper roll dispenser

Answer

Good Morning,

This treatment table does not come with the paper roll dispenser; but it can be added for an additional charge. We also offer the paper dispenser and the cutter combo. I can work on a formal quote if you wish. All I would need is your shipping address.

Let me know, thank you!

Damian-

 

Date Posted:
1/29/2015 10:19:28 PM

Question
I am looking for a single or the normal double parallel bars that works like a volleyball pole would work in a high school gym. It has a port in the floor that it slides into and is able to be removed and the hole closes up becoming flush with the rest of the floor. I went looking through your selection and saw some that you could bolt to the floor but we need the versatility of removing the bars to allow for other events. If you could let me know if you have anything like this that would be appreciated. Thanks for your time and help,

Answer

Hi Jason:

Thank you for your inquiry, would a movable, collapsible unit work for your needs.  We also offer parallel bars which can collapse against the wall.  Please advise. 

Date Posted:
1/29/2015 3:58:08 PM

Question
Hi,Are the electrodes biocompatibleDo I have to use them with gel?Can I use them for oral usage?Best Regards

Answer

Good Morning Vosi,

This type of electrodes are not biocompatible. They are pre-gel, no need to use get. They cannot be used for oral usage.

Please let us know if we can be further assistance,

Date Posted:
1/29/2015 8:04:59 AM

Question
Hi.. Im interested with this product. Can I know more about this shoes Is that can measure pressure or what? Can you please tell me more about this shoes. I'm from Malaysia.

Answer

Good Morning,

I am sending you the full specs via e-mail.

Date Posted:
1/28/2015 5:49:21 PM

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