Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Greetings,I am interested in purchasing this product for a 500 sq-ft apartment to eliminate pet dander from a rodent. Will this product be effective in removing such allergens in a space this size? Thanks!Roxanne

Answer

Dear Roxanne:

Thank you for your inquiry.  All HEPA purification systems should be able to address your air purification needs.

Date Posted:
1/13/2009 11:05:11 PM

Question
I need the power cord for this unit. Do you sell it?

Answer

Dear Brenda,

Thank you for the inquiry. Unfortunately, we do not have one in stock. Thank you for contacting us.

Respectfully,

MSEC

Date Posted:
1/13/2009 10:47:09 PM

Question
Looking for cannulas like the 4th one down from the top. Number 6 that connects with about a 1/4 turn? Can these cannulas be ordered individualy in a box?

Answer

Dear Jim,

Thank you for the inquiry. We do have size 6. It is product #MAL6CFS.  If you would like to order, please call us at 1-877-706-4480.

O.D. = 10.8mm, Length = 76 mm, I.D. = 6.4mm

They are sold individually for $93.22.

Respectfully,

MSEC

 

Date Posted:
1/13/2009 9:44:41 PM

Question
Hello,I live in a 500 sq-ft apartment, and it has become intolerable for another member of my household to breathe while my domesticated rat is in the room. Will this product reduce allergens produced by small animals, and if not, what might be a better product to alleviate such a problem?

Answer

Dear Roxanne:

This unit should be adequate to address your clean air concenrs.

Date Posted:
1/13/2009 5:40:04 PM

Question
I am a design engineer providing water to a set of whirlpool tubs. How does one fill & drain the tubs? The documents on the WEB site do not seam to provide this info. Are their accessories to the tubs that aid in filling?Jason Davis, P.E.

Answer

The mobile whirlpool units can be filled from a regular faucet with an attachable hose.  To empty; the auto-agitation unit can be reversed to drain most of the water from the whirlpool, or there is also a base drain which can be used over a ground drain.  The stationary units can be filled with a hose and are gravitationally drained over a ground drain.

Date Posted:
1/13/2009 3:00:10 PM

Question
What is the weight limit of your training stairs? Tread and Bannister Rails? Are you able to ship to England - we will be looking to purchase two. What would be the cost?

Answer
doing a quote with information requested

Date Posted:
1/13/2009 2:38:14 PM

Question
How much percentage of zinc oxide does this cream has???

Answer

Dear Doris,

Thank you for the order. The Soothe & Cool has 0%  of zinc oxide.

Thank you,

MSEC

Date Posted:
1/13/2009 12:50:08 PM

Question
We think you should consider offering our far infrared therapy pads to your customer base.Thermotex manufactures far infrared, deep heat therapy pads that help people live with the pain from a multitude of muscle and joint conditions. Our products are unique in the therapy world. Thermotex stimulates blood flow to accelerate healing.www.thermotex.com Please let me know if this is of interest to you.John Crerar1-800-975-0253

Answer
called vendor

Date Posted:
1/13/2009 12:12:17 PM

Question
Does this chair go to almost a standing position? Would it be suitable to sleep? My mom is coming out of rehab and needs a good reclining chair to sleep and bring her all the way down so she can get up. She refuses to sleep in her bed and was sleeping on a couch before having a back fracture.

Answer

Dear Veronica,

Thank you for the inquiry. Yes, the chair goes almost to a standing position.  Many patients do sleep in their chairs.  Make sure you order the soft cloth instead of the vinyl covering.

Respectfully,

MSEC

Date Posted:
1/13/2009 11:01:43 AM

Question
I take treatments 4 times a day of duoneb, can this be pluged in at someone else's house, used in the car, and used with the batteries?If it can will you tell me the total cost with tax and shipping so I can send a money order (where to whom)to get one of these as soon as possible? Thank You,

Answer

Your total for Compact Compressor Portable Nebulizer including shipping will be $385.79. There is no sales tax unless you are a Texas resident.  However, we do not accept money orders.  You can pay by check, credit card or paypal.  Please note that out-of-state checks may take up to 7 days to clear.  All checks must clear prior to order shipment. 

Date Posted:
1/12/2009 4:21:59 PM

Question
I need to know the power requirements for this whirlpool tub. I would assume that it is a 120V device, but what is the amperage rating of this device? I'm working at an engineering firm and we're putting together the electrical system for a school who is looking at this whirlpool tub. Thanks.

Answer

110 Gallon Stationary Sports Hydrotherapy Whirlpool Tub is equipped with 1/2 HP and requires 115Volts/ 60 Hz, 8 amps, 3 pole GFI Receptacle.

Date Posted:
1/12/2009 3:25:32 PM

Question
Backrest, Manually Adjustable item # 60HSM, .. is it a complete bed? and what is the measurement

Answer
This is just a backrest for an exam table.  What product are you looking for, beds or exam tables?

Date Posted:
1/12/2009 2:06:51 PM

Question
I need to order two of these for a female shoe size nine and one half. (9 1/2) What size should I order? Thank you.Del Pfranger

Answer
gilbert just talked to them. 

Date Posted:
1/12/2009 12:52:51 PM

Question
what is the weight limit for the the child crib

Answer

The weight capacity for Kilmer Hospital Child Crib item LC2891ENKM is 250lbs.  Please contact us at 877-706-4480 for any other questions. 

Date Posted:
1/12/2009 7:21:04 AM

Question
I am looking at a standard finger/ear sensor probe to be used to acquire signals to be sent to a PC software for a university research project. I would be grateful if I can be informed of any such sensors that are avaialble

Answer

Dear Jaspal:

Thank you for your inquiry.  However, we do not have knowledge of these types of finger probes.  Good luck with your research.

Date Posted:
1/12/2009 6:19:59 AM

Question
my wheelchair is cutting into the door frames. are there any without those large screws on the small front wheels?

Answer

Dear Sam:

It would be beneficial if you could tell us the dimensions of your current wheelchair as well as you height and weight.  Once we know that information we will try to recommend an alternate chair for you.

 

Date Posted:
1/11/2009 10:59:22 PM

Question
I never received an email showing the shipping and handling costs for order #1197114. I have to have that to file my visa purchase in our corp. system. Please email to me. Thnx

Answer

Dear Ms. Dunks:

Thank you for your order.  An invoice with S/H has been emailed to you.  Please let us know if you would like that info faxed as well. 

Date Posted:
1/11/2009 7:49:31 PM

Question
Hi, I'm looking for backless stools with weight capacities of at least 300 pounds. Do you have any?Thanks!

Answer

Dear Rich,

Thank you for the inquiry, however the item number you selected only has a weight capacity of 250 lbs. I am looking for some. I will let you know today. Please let me know if you have any other questions:  christina@msecompany.net

Respectfully,

MSEC

Date Posted:
1/10/2009 10:33:23 AM

Question
I want to promote granulation and hydration. What is the best gel on the market to apply to the dorsum of the hand that has a full thickness avulsion of skin over the MCP joints with exposed tendons.

Answer

Dear Dr. Florman:

Thank you for your inquiry.  Unfortunately, we do not possess any case studies which will offer any suggestions to your request. 

Date Posted:
1/9/2009 7:13:57 PM

Question
Arch pain/discomfort limits the amount of cardio exercise I can do. There's also some heel discomfort. Please recommend a product that first, gives GREAT arch support that relieves this problem, and second, also helps the heel. Thank you, Pamela

Answer

Dear Pamela:

You may have a problem finding an off-the-shelf product which will aid you with your ills.  Your best choice maybe to see a orthopedics doctor and have the heal support custom made for you. 

Date Posted:
1/9/2009 6:23:19 PM

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