Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Can you please let me know the quantity of masks for part number 0-631-FLACA $74.00. And also what type of quantity discounts might be available? Thanks so much

Answer
please let me know if you have any other questions.  Gary 

Date Posted:
4/28/2010 2:59:14 PM

Question
I am looking for a heated nebulizer for one of my participants on the Dept. of Health TBI program. He is quad, trach, My agency is ElderChoice Inc. services for TBI Auburn, Ny 13021

Answer

Dear Mike,

Thank you for the inquiry.  I regret to inform you that we do not carry a heated nebulizer.  We are sorry for inconvenience. Please refer to the following website:

http://www.artisan-scientific.com/63902.htm

Respectfully,

MSEC 

Date Posted:
4/28/2010 2:21:27 PM

Question
Who is the manufacturer of this product

Answer
Guromed is the manufacturer of this system.

Date Posted:
4/28/2010 12:02:15 PM

Question
I ordered 3 pair of iris scissors but received only 2. Which 2 did I get? and what is new total? Liz Chilton

Answer

The remaining scissors you have not yet received are the Iris Scissors, which will be delivering within 2-3 business days.

You received both the Micro-Iris and Iris-Delicate Scissors.

The total remains the same as all items are being delivered to you.

Date Posted:
4/28/2010 10:40:26 AM

Question
Hi-Is this product new or used Also is it just a light guide or is it the entire unit?

Answer

Thank you for your inquiry. This item is the gooseneck light guide only and this product is brand new.

Respectfully,

K. Gilbert

Date Posted:
4/27/2010 10:49:03 PM

Question
May I please receive a quote for one case of the 3XL disposable lab coats? The item number is XLX30663VMAX If you are able to generate a quote and e mail it to me I will also need a company tax ID number so I might submit to our purchasing department and place an order. Thank you.

Answer

Dear Ms. Pappas:

Thank you for your inquiry.  A quote will be emailed to you shortly.  

Date Posted:
4/27/2010 4:28:33 PM

Question
Do you know of any folding ramp with wheels for moving around

Answer

Unfortunately, we do not have any rolling wheelchair ramps within our inventory.  You may try the company below as their aluminum wheelchair ramps include a wheel kit for rolling transport:

http://www.handiramp.com/aluminumwheelchairramp.htm

Date Posted:
4/27/2010 3:28:47 PM

Question
breakaway stretcher. What is the shipping cost to Hawaii Zip 96741. Physical address 5107 Puuwai Road, Kalaheo, Hi 96741 Island of Kauai thank you, Heike Fujita Kauai Medical Transport, Inc

Answer

 Dear Heikie Fujita,

Thank you for the inquiry. The shipping cost to Hawaii is $83.41 via FEDEX.

Please let us know if you have any other questions.

Respectfully,

MSEC

Date Posted:
4/27/2010 1:18:50 PM

Question
I am in Nevada and was wondering if you accept Medicaid for this item

Answer

Dear Ms. Scott:

Thank you for your inquiry.  We do not accept Medicare or Medicaid at this time. 

Date Posted:
4/27/2010 1:22:06 AM

Question
My question is: does this only measure expiratory capacity or can it also be used to measure inspiratory volume?

Answer

Dear Jessica:

This device is used for measuring the expiratory lung capacity only.

Date Posted:
4/26/2010 7:25:15 PM

Question
I am asking for a friend of mine. Do you ship to Mexico, to the state of Coahuila, and if so, what would be the fee

Answer

Thank you for your inquiry. We can only ship to the nearest international airport in mexico. Once shipment has made it to the airport, please make proper arrangements to pick-up medical equipment. In addition, any custom fees or international shipment fees you will be paid at your expense.  

Thanks,

MSEC

Date Posted:
4/26/2010 2:27:53 PM

Question
I need to know what age groups these cribs start vs basinettes If neonates are in bassinetts what is the criteria

Answer

Dear Irma,

Thank you for the inquiry, however, these cribs and bassinettes do not have an age group criteria.  The only criteria they have is for the weight. Please let me know which model crib and/or bassinett  weight capacity you need information on.

Respectfully,

MSEC

Date Posted:
4/26/2010 12:59:02 PM

Question
Do the extremity whirlpools include a heating element, or can one be added Or is the water temp only whatever comes out of the source and then cools to room temp Thank you.

Answer
There unfortunately is no heating element that is included or can be added to our whirlpools.  The water that is placed in the whirlpool will maintain its temperature for a short time period as the tub is self-insulating, but will eventually lose its warmth and cool to room temperature.

Date Posted:
4/26/2010 11:43:24 AM

Question
Is this product reuseable or disposableHow often should it be changed if disposable

Answer

Thank you for your inquiry. These are disposable leg bags and only recommended for single use.

Date Posted:
4/26/2010 11:14:04 AM

Question
Dear Sir or MadamWe are interested in disposable spo2 sensors MAX-A - 1box/24pcs and MAX-FAST - 1box/24pcs. How long do we have to wait for goods after sending payment to youBest RegardsMarcin Musia³Sale ManagerAKSIS Hurtownia Sprzêtu Medycznegoul.Uczniowska 3380-530 Gdañsk

Answer

Dear Marcin,

Thank you for the inquiry. We currently have the MAX-A's in stock. Unfortunately, we do not have any MAX-FAST in stock at the moment.  The goods would take 10-12 business days to arrive from the date of purchase. If you have a FEDEX account, we can use it to send your shipment. Let us know how we can assist. Please email me at christina@msecompany.net and I can provide a quote with shipping.

Respectfully,

MSEC

Date Posted:
4/26/2010 7:16:10 AM

Question
I would like to buy this collar to my sister. I have two questions;1. She lives in a very warm city Barranquilla, Colombia, like summer here. Foam is adequate to her or another material2. How i know the correct size. How is small or medium? I dont know.

Answer

This collar will provide sufficient support and is beneficial for persons who wear them all day, which in turn should pose no problem due to the climate.

The sizing is:

Narrow Sizes:

Small (14" x 2.5")
Medium (14.75" x 3")
Large (15.75"  x 3.25")
X-Large (16.5" x 3.5")

Wide Sizes:

Small (14" x 3")
Medium (14.75" x 3.5")
Large (15.75"  x 4")
X-Large (16.5" x 4")

Date Posted:
4/25/2010 8:11:56 PM

Question
with this would I be able to travel and work on simple restorative procedures. do i need anything else besides this unit to be able to adequately operate. eg: lighting, chairs...Thanks

Answer

Dear Thuy Nga,

Thank you for inquiry.  For the procedures your are going to conduct, the ProCare II is not recommended. The ProCare II was designed for countries for very poor suction. The unit we recommend for simple restorative procedures is:

http://www.medical-supplies-equipment-company.com/product/ppf/id/17226/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
4/25/2010 6:18:16 PM

Question
I am look for a wound dressing that would increase the healing process of a plantar wound to the right foot of a diabetic person.The wound requires packing and is 2cm deep and and has mild to moderate exudate,can u advise me on the best dressing to use. Thank You for your help.

Answer
Unfortunately, we are unable to advise as to which product you would need.  We suggest you contact the person's physician for a recommendation, and we then would be able to assist with any product questions you may have.

Date Posted:
4/25/2010 3:02:59 PM

Question
My mother is looking for a nebulizer that can be used either plugged in or has battery power in case the power goes out. I was just wondering if this nebulizer offers that option.

Answer

Dear Monica,

Thank you for the inquiry. This is our only true portable system:

http://www.medical-supplies-equipment-company.com/product/ppf/id/22625/new_prod_full.asp

This also has a plug for your automobile.

Respectfully,

MSEC

Date Posted:
4/24/2010 10:08:42 PM

Question
Please provide the cut sheet for this product via email - asap - thank you

Answer

Thank you for your patience. Please check your email shortly for a formal quotation, including shipping charges.

Respectfully,

K. Gilbert

Date Posted:
4/24/2010 4:38:33 PM

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