Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Looking for a supplier for test Drums and Lancets for Accu-Chek, I have meter on hand. Previously used Liberty Medical and have discontinued. I have Medicar and Tricare for life. Military Retired.

Answer
We have access to a variety of different diabetic supplies.  If you have reference numbers we will be glad to provide pricing to you.  Unfortunately, we do not bill any insurance directly but do accept payment by credit card, check or PayPal.

Date Posted:
3/12/2013 11:00:33 PM

Question
Do you sell the child cuff and small adult cuff to this sphygmomanometer

Answer
Unfortunately, the only cuff option for this unit is the standard adult cuff.

Date Posted:
3/12/2013 8:06:48 PM

Question
How much weight can this table supportIs this a strong, secure, well built table for every day use?Is the base made of a strong metal?How do you adjust it for it to go up and down?Thanks,

Answer
This item may be able to support up to 50lbs evenly distributed on the table.  The base is made of steel.  The table raises and lowers with a simple pneumatic adjustment.

Date Posted:
3/12/2013 3:14:29 AM

Question
Is this product actually available? I have one that I bought from Dr Chambers in the mid nineties and I have a friend who would like to have one - I am not giving mine up! Acuspark Item# 001SCAMM Thanks in advance Lane Edwards

Answer
Unfortunately, this item is no longer available.  It is discontinued and inactive on our website.  We do not currently have an alternate product available.

Date Posted:
3/11/2013 11:40:35 PM

Question
How long does it take to heat How long will it stay heated? Is a cover available? Is there tie or velcro closure? Is it compartmentalized to prevent beads from transferring side to side? How much does it weigh? What is the one-side heating about?

Answer

Heating time is 1 minute 30 seconds initially, if it is not warm enough, it may be heated in addittional 30 second increments.

The unit may stay heated approximately 15 to 20 minutes.

Covers are available for purchase.

The closure is a tie closure located approximately 1-2 inches from each end.

The unit is compartmentalized so that beads will not move anywhere but within their compartment.

The unit weight is approximately 3 pounds.

The one-sided heating is that the material only allows moist heat to radiate from the side of the wrap.

Date Posted:
3/11/2013 1:08:32 PM

Question
Is this suitable for decon situations

Answer

Thank you for your inquiry.  It is not recommended that this cot be used for a decon situation.

Equipment for decon is specialized.  Patients or those to be decontaminated are usually brought to an area where portable facilities are set up.  If on a cot, they are transferred to a spineboard and put on a roller system so they can be “decon’d”.  Ambulatory patients or victims usually pass through special deluge showers. 

The bottom line, cots are not normally used for this.  While our cots are made with aluminum, vinyl, etc., there could be damage to the nuts/bolts and possibly the bearings in the wheels, so we advise against use for decontamination purposes.

Date Posted:
3/11/2013 8:18:37 AM

Question
Is it possible to purchase a smaller quantity. I am an individual with skin problems. My blankets like yours are wearing out. They are the only ones I use because of skin irritation.Thanks, Ann Murphy

Answer

This item is only sold by the case quantity of 2 dozen blankets per case.

Date Posted:
3/9/2013 10:23:13 PM

Question
I have a Nellcor Oximax N-65 pulse oximeter with original box and operators manual I would like to sell. Let me know if you are interested in purchasing. Thanks

Answer

Dear Scott:

What is the condition of the unit? How much are you asking for it?

Date Posted:
3/9/2013 7:05:41 PM

Question
Can this be used for non-ambulatory decon patients

Answer

Thank you for your inquiry. Below is the reply given by the manufacturer and as per their note, it is not recommended that this cot be used for a decon situation.

Equipment for decon is specialized. Patients or those to be decontaminated are usually brought to an area where portable facilities are set up. If on a cot, they are transferred to a spineboard and put on a roller system so they can be “decon’d”. Ambulatory patients or victims usually pass through special deluge showers.

The bottom line, cots are not normally used for this. While our cots are made with aluminum, vinyl, etc., there could be damage to the nuts/bolts and possibly the bearings in the wheels, so we advise against use for decontamination purposes.

Date Posted:
3/8/2013 1:13:41 PM

Question
dear sir kindly i want contact with internationl sales .we are medical copmany in riyadh saudia arabia .we would like to send request to you and send us quotation .we have mor request from hospital . best regards sulaiman sales manger dar ibn alnafees company riyadh suadia arabia sulaiman@nfees.com fax 0096612456430 tel 0096612459507

Answer

I would be happy to assist.  Please e-mail me a copy of the items you require to be quoted and I'll gladly review and quote what we have available.

Date Posted:
3/8/2013 12:40:42 PM

Question
Looking for a manometer for testing pressure for self contain breathing apparatus 400 Bar - to be filled with pressure relief valve. - will this work for this application urgent request please

Answer
Unfortunately, we did not have enough supporting information to advise that this product would be sufficient for your requirements.

Date Posted:
3/7/2013 5:33:47 PM

Question
I would like to enquire about the cost of this product plus frieght to country Victoria Echuca, 3564 in Austalia ASAP.All help is greatly appreciated.Thank you

Answer

Thank you for your inquiry. I would be more than happy to supply you with a formal quote including shipping charges to Australia. Could you tell me the closest international airport to your location?

International shipping charges can take up to 48 hours to receive a response. We appreciate your patience during this time.

Date Posted:
3/6/2013 8:41:17 PM

Question
I am looking for a canister that is no larger than 3.999 in diameter and no taller than 7.3 high.Do you have anything that fits within these dimensions

Answer
We have an 850cc canister that without lid is 6in H and the diameter at top is 5in and bottom is 3.25in.  The lid dimensions are 5in wide and at highest port 3in high.

Date Posted:
3/6/2013 7:04:50 PM

Question
Good Day. I am writing from the purchasing dept at Phelps Memorial Hospital Center. There is a linen cart we are interested in purchasing. Do you accept hospital Purchase ORders on payment terms?

Answer

Hello,

We do accept hospital purchase orders and offer Net 30 payment terms.  Please anticipate a follow-up e-mail including quote and W-9.

Respectfully,

Brittany Steffen
Sales & Support Supervisor
877-706-4480 ext 106

Date Posted:
3/6/2013 4:21:16 PM

Question
Is there a shipping charge on this item

Answer
The shipping is about $8.49

Date Posted:
3/6/2013 3:42:37 PM

Question
I am looking for a manikin that can be put into the lithotomy position. can this manikin be put into that position with the use of stirrups

Answer
This manikin does have hinged knees and is mobile at the hip, however the positioning may not be true to the lithotomy position.  Did you need the manikin/simulator to have any specific pelvic features for procedural training, or will you more-so be using this manikin for positioning purposes only?

Date Posted:
3/6/2013 3:28:28 PM

Question
Hello,My medical school has this heart model but not the key for the labeled structures. Do you happen to have a pdf copy of it available without purchaseThank you.

Answer
You may access a copy of the key and further guide information at the following link: http://cdn.laerdal.com/downloads/f377/HE-3000,_DON_JAKE_SAUNDERS_HEART_MODEL_-_DFU_1004800-377.pdf

Date Posted:
3/6/2013 1:05:43 PM

Question
I HAVE 3 AMBULANCE COTS WHICH I'D LIKE TO SELL. DO YOU BUY THIS KIND OF PRODUCTS?

Answer
What kind of cots are these?  Can you email us pics?

Date Posted:
3/6/2013 11:00:05 AM

Question
Hi, I would like to purchase 10 of the Silent Knight pill crushers you sell. I am in Syndy Australia and work as a Purchasing Mnahare for Calvary Health Care Sydney , a Pallitaive Care and Rahab hospital. Can I do this on line being an o/s order? I could not see where I could check for freight costs on line. Regards Sam Chrysostomou Purchasing Manager Calvary Health Care Sydney 91-111 Rocky Point Road Kogarah NSW 2217 Sydney NSW Australia Email: sam.chrysostomou@SESIAHS.HEALTH.NSW.GOV.AU P 011 61 2 9553 3589

Answer

Dear Sam:
 
Thank you for your inquiry.  You are welcome to place the order online.  Once we have the order information, we will provide you the shipping charges to your destination.  You will be able to pay via credit card, PayPal or wire transfer.   We look forward to hearing from you. 

Date Posted:
3/5/2013 6:09:05 PM

Question
I would like a quote for two items: 055107SDMDM 00030JNYDDM I need one of each, I can provide our address if needed. Very Respectfully, HM2SWBrandon E. Moore

Answer
We will provide a quotation to you via e-mail.  Please expect it shortly.

Date Posted:
3/5/2013 5:52:33 PM

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