Ask The Pros:

Question
I am looking to puchase used equipment manufactured by RMD Instruments. It is called the Explorer System. It is a lymphatic mapping device used in surgical procedures for breast cancer patients. It is also used for melanoma and parathyroid cases as well. I am looking to puchase the electical box and the hand held probe. Do you carry this? If so, can you contact me and give me a quote?Sincerely,Laurie KnizeLKnize@sbcglobal.net815-588-3508

Answer

Dear Ms. Knize:

thank you for your inquiry. We do not carry this product, but you may wish to contact the manufacturer directly for a list of certified dealers http://www.rmdmedical.com/explorer.html.  Good luck.

Date Posted:
3/14/2006 5:38:19 PM

Question
What do you call the rolling scooter like device that you put on knee on (the leg with foot surgery) and then can roll with the good leg?

Answer

Dear Malcolm,

We appreciate your inquiry but unfortunately we do not have such an item in stock at this time.  If we can be of further assistance, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
3/13/2006 10:31:26 PM

Question
How thick is the Stress Wedge? I am looking for something like it that is about 2" or less?

Answer

Dear Sue,

Thank you for your inquiry.  If you are inquiring about the following item -

Stress Wedge
Item # 001GERMM

 - The rear portion of this item is 10" thick and slopes to a 1" thickness at the front.

We have a number of seat cushions and back cushions to choose from.  Are you intending to alleviate lower back pain or ease another form of back pain?  We could be of further assistance with more specific information.  You can also call our customer service department toll-free at 1-877-706-4480 for additional assistance or for other questions.

Thank You,

Date Posted:
3/12/2006 10:31:38 AM

Question
Do you have a Datex-ohmeda fingerclip sensor (6051-0000-039)replacement to sell? Thank you. Joanne

Answer

Dear Joanne,

We appreciate your inquiry, however, Datex-Ohmeda has changed their product numbers and we were unable to identify the specific fingerclip sensor you need.  Nonetheless, we do sell Datex-Ohmeda fingerclip sensors.  Please call our customer service department toll-free at 1-877-706-4480 and ask for Mike for further details and information.

Thank You,

Date Posted:
3/11/2006 9:01:28 PM

Question
Hi I am looking for a personal use hand held stimulator. It is battry-powered produces both galvanic and faradic current. I used to own one 10 years ago but don't remember what make. Pleaes help. Thank you

Answer

Dear Kathy,

Thank you for your inquiry.  We carry a number of electrotherapy stimulators that should fit your request.  Click the links below to be directed to the following products:

Medistim EM1000 Plus

• Dual-channel neuromuscular stimulator
• Adjustable rate and fixed pulse width
• Weighs only 150 grams with battery
• 90 day part warranty
• New lead wire configuration
• Adjustable ramp-up time, cycle-on and cycle-off

Iontophoersis, Iontophor PM/DX Unit

• Fully programmable iontophoresis device
• Commonly used protocals can be entered and stored for later recall
• Allows single-or dual phase treatments; and automatically reverses polarity on dual-phase treatments
• Manual unit also available

We encourage you to evaluate our entire inventory to find a model that will specifically meet your needs.  If we can be of further assistance or if you have additional questions, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
3/11/2006 12:10:13 PM

Question
I am in need of probes for the F-1500 Thermometer. Can you tell me if you have any and if so the price for about 25 if there are price breaks for public school districts?

Answer

Dear Mary,

Thank you for your inquiry.  Are you inquiry about the probe covers?  If so, yes, we do carry them:

Disposable Probe Covers for Filac F-1500 Thermometer

They come 500 per case at $24.99 per case.  We do offer discounts on large volume orders.

If we can be of further assistance, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
3/10/2006 10:21:40 AM

Question
Do you accept New York State Medicaid?

Answer

Dear Debbie,

We appreciate your inquiry, however, we do not accept Medicaid or insurance payments.  Nonetheless, you may call your provider and ask if they will reimburse you for out-of-pocket expense providing you give them a receipt.

If we can be of further assistance, please call us toll-free at 1-877-706-4480.

Thank You,

Date Posted:
3/10/2006 9:08:01 AM

Question
Because of my long term care, I have Medicare, PPO, and Medicaid, does my insurance plans cover the expense of Blood Pressure Monitor.Thanks,Evie Oliver, POA for Edna C. Dargan

Answer

Dear Edna,

We appreciate your inquiry, however, we do not accept insurance payments.  Our advice is that you call your provider and ask if they will reimburse you for out-of-pocket expense if you provide them a receipt for the item purchased.  If so, please call us at 1-877-706-4480 and we can assist you with your purchase of a blood pressure monitor.

Thank You,

Date Posted:
3/8/2006 10:15:14 PM

Question
Were looking for a used Macguire pelvic positioner to display product on.

Answer

Dear Dee,

We appreciate your inquiry, however, we do not have such an item in our inventory at this time.

If we can be of further assistance, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
3/8/2006 3:45:35 PM

Question
I AM LOOKING TO BUY SOME TVT TAPE, DO YOU SELL THIS PRODUCT, AND ALSO DO YOU HAVE A STORE IN THE HOUSTON TEXAS AREA?

Answer

Dear Della,

We appreciate your inquiry, however, we do not have such a product in stock at this time. 

Thank You,

Date Posted:
3/8/2006 8:04:23 AM

Question
hi im looking for maternity scrub tops for a cheap price let me know

Answer

Dear Tasha,

We appreciate your inquiry, however, we unfortunately do not carry maternity scrubs at this time.  Please visit the website below:

www.allhearts.com

Thank You,

Date Posted:
3/7/2006 12:01:32 PM

Question
Would a tuning fork be of any use if one of the prongs is slightly cut off?

Answer

Dear Shrish,

Yes, according to our knowledge if one of the prongs is cut off, the fork will not be useful.  Due to their precise engineering, sautering or trying to weld it back will not work.  You can evaluate our inventory of tuning forks for new ones or call our customer service department toll-free at 1-877-706-4480 for further assistance.

Thank You,

Date Posted:
3/7/2006 4:21:39 AM

Question
If some one is allergic to animal dander and can they visit a house with a southern flying squirrel as a pet? It will be keeped down stair never up stairs.

Answer

Dear Nylia,

We appreciate your request but, unfortunately, the nature of your request exceeds our expertise.  We are experts in medical equipment and it appears your question may best be answered by a licensed, professional allergist.  However, you may consider our inventory of:

Air Cleaners - Purifiers

These items will filter pet dander and other airborne particles from the air and may prevent allergic reactions from occurring.

If we can be of further assistance, please call our medical equipment specialists toll-free at 1-877-706-4480.

Thank You,

Date Posted:
3/7/2006 1:31:20 AM

Question
My mother is in the hospital and is in desperate need of adult size diapers... all the sites I have seen do not go over 66" waist, please help me find some that are large enough for her.. she is a big lady and is fighting chrones disease. Thank you, shirley cleveland

Answer

Dear Shirley,

Thank you for your inquiry.  We do, in fact, carry adult briefs that will fit your mother.  Please click the links below:

Ultra Fitted Briefs XX-Large Waist 60 in. - 68 in. Green

Restore Briefs Extra Large Waist Size 59 in. to 66 in.

Protection Plus® Classic Fitted Briefs

Protection Plus Mesh Pants Bariatric 65 in.-85 in. White Stitching

Protection Plus® Classic Fitted Briefs

If we can be of further assistance, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
3/7/2006 12:35:28 AM

Question
Who currently handles your set-up, service and repair of home medical equipment in S. Fl? Who can I contact and their contact email to speak with regarding this info.?

Answer

Dear Jeff,

We appreciate your inquiry, however, we do not offer such services.  The best advice we can offer is that you contact a local medical equipment retailer or repair shop.  You may also consider contacting the specific manufacturer of your equipment.

If we can be of further assistance, call us toll-free at 1-877-706-4480.

Thank You,

Date Posted:
3/6/2006 10:49:00 AM

Question
1. Is this item inflatable?If so,2. Does it come with a pump?Thanks

Answer

Dear Sadie,

Thank you for your inquiry.  This item comes inflated; it does not come with a pump.  If you have any additional questions about the Fitball Balance Disc, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
3/5/2006 1:24:15 PM

Question
couple of years ago, I had seen a MD with a stethoscope that had a portable EKG box on it. Was wondering if your company can find something like that. :O)

Answer

Dear Marie,

We appreciate your inquiry, however, though we are aware of such technology, we unfortunately don't carry such equipment at this time.  You may consider contacting a local medical equipment retailer.

Sincerely,

Date Posted:
3/4/2006 9:24:34 PM

Question
I am looking for class II 30-40 mmhg stockings for my legs which have blood clots

Answer

Dear Dixie,

Thank you for your inquiry.  The item below should meet your needs:

Sigvaris Beige Calf Length Open Toe Stockings

This item comes in the following sizes:

Large:  Full/Long, Ankle Circumference: 10(1/2) - 12", Calf Circumference: up to 18(1/2)"

Medium: Full/Long, Ankle Circumference: 9 - 10(1/4)", Calf Circumference: up to 17(1/4)"

Small: Full/Long, Ankle Circumference: 7 - 8(3/4)", Calf Circumference: up to 16", Length: more than 16"

Be sure to select the size you need before purchasing.

If you need any assistance with your order or would like more information, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
3/4/2006 5:49:41 PM

Question
My Dad's shoe size is a 13. Would he need the XXL gripper sock size?

Answer

Dear Tina:

XXL would be recommended for regular shoe size 13.

Gripper Slippers - XXLarge Item #: ILXX812112TDMDM

Date Posted:
3/3/2006 5:20:16 PM

Question
I am a grad student at Stanford University interested in using your doppler stethoscope for a research project in cardiology. I would be interested in speaking with one of your representatives on how I might be able to purchase the equipment. Tks,Gus Mendiola

Answer

Dear Gus,

Thank you for your inquiry.  Please feel free to contact us via toll-free number at 1-877-706-4480 and a representative will be happy to assist you or you can place an order online using your credit card.

Thank You,

Date Posted:
3/3/2006 3:18:22 AM