If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
I am wanting to set up an account with you, I know I need to fill out the application, but we need a W9 on our end. Can you please email it to me.
Answer
Morning Sara:
Thank you for your inquiry. W-9 has been sent to you in a separate email.
Date Posted:
4/18/2017 9:57:48 AM
Question
I am a electrical wholesaler and one of my contractors is asking for the cost of a HUDSON OVER THE BED SERIES LED HOSPITAL LIGHT. Can you supply me with a quote? Job Name is HFHS Wyandotte 5th floor.
Answer
a quote has been sent to you. please let us know if you have any other questions.
Date Posted:
4/13/2017 5:29:27 PM
Question
Hi,
How resilient is the sole on this product Deluxe Square Toe Post Op Shoe ? I am looking something that has minimal sole flex.
Thanks, Skip.
Answer
Dear Skip:
Thank you for your inquiry. The shoe is designed for minimum flex and maximum support for post op foot recovery.
Date Posted:
4/12/2017 4:26:42 PM
Question
I need to know the dimensions of this plug before I can order. I have an older golden ratio table that requires a round 12 by 3 inch plug
Answer
Dear Ms Riggs:
We will contact you shortly with a response to your request.
Date Posted:
4/4/2017 11:59:52 AM
Question
Hafa Adai,
Please provide pricing for the following item listed below:
- CHAIR-MOUNTED 5-DRAWER CABINET -- ITEM #056CLT --- 3 NEEDED
How much will the freight cost and what is the weight of the items, and how long will it take to arrive at my location?
Your prompt assistance is greatly appreciated.
Thank you,
Helen Gumataotao
JMI-Edison
Tel: 671300-9468
Fax: 671649-5685
Address: 125 North Marine Corps Drive
Tamuning, Guam 96913
email: helengumataotao@jmiguam.com
Answer
Thank you for your inquiry. Please allow for 48 to 72 hours to receive a quote.
Date Posted:
4/3/2017 8:01:26 PM
Question
Prescription Lead Safety Glasses (BIKER)
Item# X-802-GRPSP
I am interested in the glasses as above. I would like 1.50 magnified lenses. Can you do that and what is the cost
Thank you
Answer
Dear Matt:
Thank you for your inquiry. We will have a quote for your shortly.
Date Posted:
3/30/2017 9:58:24 AM
Question
Looking for a regulator that will dispense up to 9 LPMs, is there one
Answer
Dear Ms. March:
Options on 9+LPM regulator have been emailed to you.
Date Posted:
3/28/2017 10:38:03 AM
Question
Can this sink be made to a shorter specification Perhaps 24" for preschoolers?
Would there be an extra charge?
Answer
Good Morning Ms. Grimes:
Thank you for your inquiry. One of our customer service reps will contact you shortly.
Date Posted:
3/25/2017 12:42:05 PM
Question
Can you tell me how many sheets come in this order. On line it says 12/order and qty 60
Answer
Dear Tina:
Thank you for your inquiry. There are 60 sheets per case. There are 12 sheets/pack and 5 packs/ case. We do sell these in a pack quantity as well. Please let us know what quantity you may be interested in.
Date Posted:
3/25/2017 10:52:45 AM
Question
Dear Madam, Sir,
I see on your website that you are selling electrode sponges. Is it possible to buy a large piece of this material so I can cut it in our shape by meself?
Thanks in advance,
Sincerely,
Alina Dubrovina
Answer
Dear Alina:
Thank you for your inquiry. However, we do not sell the material from which electrodes are made.
Date Posted:
3/25/2017 5:15:18 AM
Question
is there a warranty we can purchase for this ekg machine
Answer
Date Posted:
3/22/2017 3:25:34 PM
Question
Is this unit covered by medicare I have both Fibromyaglia as well as multiple neuropathies due to Central Neervous Sytem Vascualitis and lupus.
Thank you,
Answer
Dear Ms. Johanna:
Thank you for your inquires. We do not deal with Medicare and thus are not in the position to respond to your request.
Date Posted:
3/21/2017 5:32:30 PM
Question
Could you tell me what the weight limit per shelf would be
Answer
Weight capacity is up to 100lbs per shelf. We will get a quote for you shortly.
Date Posted:
3/21/2017 12:42:09 PM
Question
regarding Item# 593277AFC
Hi I represent Country Health Infrastructure Services in the Department of Health in Western Australia, we are interested in mobile iPad/tablet carts of a medical grade for deployment in clinical environments.
Please make contact regarding sales and expedition to Western Australia for the above linked model or any other suitable models. The camera function must not be blocked by any backing plate.
Thanks looking forward to discussing further.
Answer
Good Day Russell:
Thank you for your inquiry regarding the iPad cart. I am confirming with engineering to make sure that the camera is not blocked with a back-plate mount and should have a feedback to you shortly.
Before we proceed with the quote, do you have any other requirements we need to be aware off? Finally do you have a ball-park quantity you would be interested in procuring. This product is made in USA and would be shipped from the states should you decide to proceed with the order.
Date Posted:
3/20/2017 9:13:25 PM
Question
Is this tray new or used
Is it stainless steel
Answer
Dear Mr. Martin:
Thank you for your inquiry. This is a brand new tray and it is made out of stainless steel.
Date Posted:
3/16/2017 2:47:14 PM
Question
Does this cap tie in the back
Answer
Dear Ms. Sifferman:
The cap does tie in the back
Date Posted:
3/10/2017 12:59:33 AM
Question
Are these surgeon caps fluid resistant
Answer
These caps are fluid absorbent.
Date Posted:
3/10/2017 12:58:02 AM
Question
need to price a list of medical consumables
Answer
Dear Aya:
Thank you for your inquiry. We do not deal in medical consumables.
Date Posted:
3/9/2017 7:16:38 AM
Question
Can you let me know what electricity this lamp can take
110V or 220-240 or both 110V-240V.
Thank you, Kimberly
Answer
Dear Kimberly:
This is 110/120V lamp.
Date Posted:
3/7/2017 3:59:13 PM
Question
What is the head circumference of this baby model Item#00071WA3BS
Answer
Dear Wanda:
The circumference of the head is 14-14.5in. Please let us know if you have any other questions.
Date Posted:
3/6/2017 2:03:12 PM
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