Ask The Pros:

Question
Talked to Gary/ I purchased chair-canceled/ your description still incorrect-says include Adj. arms/doesnt. What is your best price on galaxy 15 1/2, w/deluxe pkg/,adj armrests/swigaway-elevating footrests?

Answer
spoke with the customer. gg

Date Posted:
5/21/2006 2:31:44 AM

Question
Iam trying to find an ankle support which is made like a sock; I need it for foot support, and would wear it with the length on my foot; it should be somewhat stretchy, and tight on the foot---I used to have an item like that, and find that I need it again, to wear when doing treadmill or elliptical machines and on the tennis court.....do you have something like that? Thanks,Norma Weinman

Answer

Dear Norma,

Thank you for your inquiry.  There are a number of items in our inventory of ankle supports that fit your description.  Please take a moment to evaluate the products below to determine which will work best for you:

Slip-On Ankle

Slip-On Compression

Sport Aid Ankle Compression

If we can be of further assistance to you, or if you have additional questions, please call our customer service department at 1-877-706-4480.

Thank you,

Date Posted:
5/20/2006 12:02:15 AM

Question
I sleep using a cpap[res med]. I going on a trip, and will have limited access to electricity. I need a battery operated unit.

Answer

Dear Kenneth,

We appreciate your inquiry, however, we do not have battery-operated CPAP units in stock at this time.

If we can be of assistance to you in the future or if you have additional questions, please call our customer service department at 1-877-706-4480.

Thank you,

Date Posted:
5/18/2006 9:58:21 PM

Question
I have a slipped lumbar in my back .I was worrding if medacare payed for a mattres or any thing to make my bed more farm. that would help my back

Answer

Dear Ms. Woods:

At this time we do not deal with medicare.  You may wish to find a look durable medical equipment dealer in your area to assist you with your filling.  Start with the local yellow pages.

Good luck.

Date Posted:
5/18/2006 1:57:31 PM

Question
My friend has a spin problem (pains when he sits). But he has to work several hours in front of his computer. I want to buy him a resent that would relief his pain during his work. What do you recommend? Thank you.

Answer

Dear Marialena,

Thank you for your inquiry.  The product that will work best for your friend depends on what part of his spine/back is experiencing pain.  Once you know this specific information, then you should evaluate our inventory to see what will best work for your friend:

• Back Cushions
  
• Lumbar Sacral Supports
  
• Posture Correctors & Clavicle Braces

If we can be of further assistance, or if you have additional questions, please call our customer service department at 1-877-706-4480.

Thank you,

Date Posted:
5/18/2006 4:10:28 AM

Question
Please send me the price list and picture.Thank You.

Answer

Dear Bryan,

We appreciate your inquiry but unfortunately, we do not have any used hospital beds in stock at this time.

Thank you,

Date Posted:
5/17/2006 10:32:22 PM

Question
where can I find 2x2 hot/cold therapy packs. I would like to buy a case of them as I direct a daycare and would like to have some for small bumps. If you don't make them this small what is the smallest? Thank You!

Answer

Dear Kathy,

Thank you for your inquiry.  The smallest item we carry has dimensions of 3 x 5 in.  Click on the link below to see this item:

SofTouch Cold/Hot Pack 3

Click the links below for similar items:

Reheater Hot Pack 3 x 6

Jack Frost Hot or Cold Gel Packs - 4 in. x 6 in.

If we can be of further assistance, or if you have additional questions, please call our customer service department at 1-877-706-4480.

Thank you,

Date Posted:
5/16/2006 10:11:59 PM

Question
Do you have CO2 Capnostat sensor for the nellcor n-6000?At what price?Thanks,Larry

Answer

Dear Larry,

Thank you for your inquiry.  We have a wide variety of Nellcor sensors that are compatible with the Nellcor N-6000, as well as most Nellcor items.  Please click on the link below to evaluate our inventory:

Pulse Oximeter Sensors & Probes

If we can be of further assistance, please call our customer service department at 1-877-706-4480.

Thank you,

Date Posted:
5/16/2006 8:31:45 PM

Question
I'm doing some research into the price for "used" surgical instruments. Is there a market for used instruments? If so, any "rules of thumb" or pricing advice you might give for cardiology instruments that are 1 - 2 years old? Thanks very much.

Answer

Dear Jeff:

We do not deal with used surgical instruments, but there are plenty of people that do.  You may wish to continue your search on the internet.  As far as a rule of thumb, 1) you get what you pay for, 2) request limited warranty ussually 3-6 months on the instruments you purchase.

Good luck.

Date Posted:
5/16/2006 6:13:40 PM

Question
We are using a Pogon 711-AC. The company is no longer making them. We travel a lot by train and this chair worked the best we ever had. Is there another one available?

Answer

Dear Mr. Schroeder:

Thank you for your inquiry. Although, we are not familiar with this particular model, you may wish to take a look at our broad selection of adult strollers/ rollators.  You are likely to find a similar product in Rollators & Accessories .  For any further assistance or for questions regarding any of our products please call us toll free at 877-706-4480.

Respectfully,

Date Posted:
5/15/2006 7:43:59 PM

Question
Do you know where I can get a manual?

Answer

Dear Mr.Mattingly:

Please review the following website www.nellcor.com.  Most manuals are available online in PDF format.

Date Posted:
5/13/2006 7:48:39 PM

Question
I was given a used monitorsubject brand) with modelAstropulse 88. Unfortunately, the instruction booklet was missing. How do I get this booklet? (Google-search on model produced nothing.)

Answer

Dear William,

Thank you for the inquiry.  The best advice we can offer is that you will need to contact the manufacturer for the instruction booklet.  It appears that Marshall and Omron are in-tandem - start here:

Omron Healthcare

If we can be of further assistance, please call our customer service department at 1-877-706-4480.

Thank you,

Date Posted:
5/11/2006 9:04:30 PM

Question
Can an ocular echography and an thyroid echography be done with the same equipment since the trasnsducer uses 10 Mhz for both parts? If so, I'd like to know models and prices ThanksDr JR ToledoCaracas, Venezuela

Answer

Dr. JR,

With echography, the determinant factor regarding specific equipment/transducers depends on the density of the material you are screening.  We do not know the specific densities of different parts of the anatomy.  Therefore, it may be in your best interest to test different equipment before purchasing.  Once you find a specific piece of equipment and are in the market to purchase, we can be of more help.  Click on the link below to evaluate our inventory of:

Ultrasound Equipment

If we can be of further assistance, or if you have additional questions, please call our customer service department at 1-877-706-4480.

Thank you,

Date Posted:
5/11/2006 3:13:17 PM

Question
Do you have Ambulator men's shoe -- white lace #M0022BAFHI 10.5 med?

Answer

Dear Mr. Anderson:

Thank you for your inquiry, but that item has been discontinued.

Date Posted:
5/10/2006 8:50:52 PM

Question
I am looking for Ansel x-tendas a glove with a 15.5 inch cuff, do you carry, or know someplace who does

Answer

Thank you for your inquiry, but we do not carry this item presently.

Date Posted:
5/10/2006 4:56:32 PM

Question
Does your company offer financing? I'm looking to purchase an exam table for my Piercing Studio.

Answer

Dear Mr. Benavides:

Thank you for your inquiry. Financing is available for purchases in access of $10k. Alternatively, we do accept most major credit cards.  We look forward to hearing from you.  Please contact us toll free at 877-706-4480.

Date Posted:
5/10/2006 12:18:14 PM

Question
i am looking for a used Hi-Lo treatment table..call me if you have one

Answer

We do offer the following Hi-Lo tables:

• Hi-Low Power Exam Table 4070 Item: 0704UMF
• Multi-Purpose Hi-Lo Table Item: 0174HSM
• Hi-Low Power Exam Table 5080 Item: 0805UMF
• Phlebotomy Chair Power Hi-Lo & Power Back Item: 7768UMF

Please contact us toll free at 877-706-4480 for additional information or to place an order.  We look foreward to hearing from you.

Date Posted:
5/9/2006 8:51:17 PM

Question
Do you have the following sock-aids..Brevetti Sock And Stocking Aid (Reference #AA4666) Qty 1Batty Sock And Stocking Aid (Reference #AA4664) Qty 1If not where could I obtain them ?

Answer

Dear Floyd,

Thank you for your inquiry.  We do carry an item that will meet your needs.  Please click the link below to be directed to the product on our website:

Sock And Stocking Aid

If we can be of further assistance, or if you have additional questions, please call our customer service department at 1-877-706-4480.

Thank you,

Date Posted:
5/9/2006 1:04:29 PM

Question
Could you please find a supplier for either Fast-Patch disposable electrodes or Quik-Combo pacing/defibrillator/ECG electrodes for use with the Lifepak 300 defibrillator by Physio Control.Many thanks and kind regards.

Answer

Dear Rachel,

Thank you for your inquiry.  For the specific electrode you are looking for, please click the link below:

Physio-Control FAST-PATCH Electrode

If we can be of further assistance to you, or if you have additional questions, please call our customer service department at 1-877-706-4480.

Thank you,

Date Posted:
5/9/2006 12:24:41 PM

Question
I am opening a new practice and need to place a large order. As with many companies, do you offer free shipping?

Answer

Dear Tony,

Thank you for your inquiry.  Depending on the products and volume of your order, you may qualify for free shipping.  If you have a list of the items you need, please fax it to us at 713-706-4161.  Otherwise, please call our customer service department at 1-877-706-4480 for more information.

Thank you,

Date Posted:
5/9/2006 12:06:41 PM