Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Can a patient ambulate with this splintIf so, is strong and durable?

Answer

Dear Jennifer:

This item is designed for resting and would not be recommended for moving around. 

Date Posted:
2/23/2011 2:52:07 PM

Question
What is the weight limit on this step Is it considered a bariatric step?

Answer
Thank you for your inquiry. This stainless steel stool is not considered bariatric but it has a weight capacity of 400 lbs.  If your looking for bariatric step stool, I would recommend our Step Extra-Wide Chrome Bariatrics Step Stool which has a 600 weight capacity.

Date Posted:
2/23/2011 1:11:44 PM

Question
I had a HP Rappaport-Sprague stethoscope for 40 years and it has been stolen. How will the weight, acoustics, and feel of this stethoscope compare Can the Hp/Phillips replacement parts fit the binaural and chest piece?

Answer

Dear Ms. John:

Thank you for your inquiry.  This stethoscope is made MDF Instruments USA and is one of our best sellers.  Unfortunately, we can not comment on whether the components are interchangeable with HP/ Phillips. 

Date Posted:
2/23/2011 9:25:04 AM

Question
I have flared ribs bottom two I believe . Im looking for a belt that I can wear that will, with time, re-shape or correct my ribs inward. Thank you for your help.Marc.

Answer
Unfortunately, we do not have much information on your condition, Pectus Excavatum; however after research have seen that posture correctors and rib belts have been non-invasive, orthopedic aids used in gradually correcting this condition.  It is recommended to use a brace which forces your sternum outward, and in some cases to be worn nearly 24 hours a day.

Date Posted:
2/23/2011 8:30:56 AM

Question
I am looking for a medical supply company to provide me with product to sell to the Saskatchewan Gov. The Gov controls all hospitals and health care offices we do not have a wholesaler selling direct in our province. Gov budget is around 600 million a year. Look forward to hearing from a representative.

Answer

Dear Mr. Wilkie:

Thank you for your inquiry.  We do offer volume discounts on bulk purchases.  Have you sold medical equipment to Canadian government in the past?  Are you familiar with their bidding process?  Do you have a bakground in medical equipment manufacturing, sales or service?  Please let us know so that we can formulate how to proceed.   

Date Posted:
2/22/2011 9:50:56 PM

Question
Trying to find a pillow that will provide neck support for a person who sleeps on side and/or back. I am 59 tall, female, with history of seeing chiro for neck and spine adjustments.I want the best that will last the longest. From base of neck to point of shoulder, approx. 4.5' to 5

Answer
Any of our lobed or contoured cervical pillows are good for this purpose.  The most popular pillow we sell is the Basic Cervical Foam Support Pillow, available in firm or soft.

Date Posted:
2/22/2011 2:26:29 PM

Question
Pls ask someone to call me regarding locking and lock release systems available. Thanks, Bob

Answer

Dear Bob,

Thank you for the inquiry. We will be calling you here shortly.

Respectfully,

MSEC Sales

Date Posted:
2/22/2011 1:58:27 PM

Question
Can you provide me with a little more information on what type of vinyl is on this treatment table....Thank you!

Answer

Dear Carrie,

Thank you for the inquiry. The vinyl is a buttery soft, yet eco-friendly Natursoft upholstery.  It is available in seven colors (Amethyst, Mystic, Burgundy, Black, Teal, Hunter and Vanilla Crème).

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
2/22/2011 11:09:59 AM

Question
Can a person stand or sit in this unit Is the drain in the bottom? Can it be plumbed into a floor drain?

Answer

Dear George,

Thank you for the inquiry. Item #LS011SWHM is made for the user to sit, not stand. It is only 25 inches in depth.

http://www.medical-supplies-equipment-company.com/files/Media/PDF/110-Gallon-Stationary-Sports-Hydrotherapy-Whirlpool-Tub-w-Legs-1.pdf

This is a layout of the whirlpool.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
2/21/2011 2:26:56 PM

Question
Hi,Does this instrument come with a pair left and rightHung Le, DMD

Answer

Mr. Le, this instrument can be paired, but each elevator is sold separately. The item numbers are 973-40jj and 083-40jj. They are linked below.

http://www.medical-supplies-equipment-company.com/product/ppf/id/27010/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/27009/new_prod_full.asp

Date Posted:
2/20/2011 10:07:48 PM

Question
I wore a post op shoe from my Dr for a week for a 3rd metatarsal stress fracture and now I have heel pain. I dont wan to wear it anymore. Is there a post op shoe with arch support built in or has a soft sole with a rigid platform

Answer
This is one of the better options as it does have the rigid walking sole, however has a padded inner for more patient comfort, unfortunately, we do not have any post-op shoes with built-in arch support.

Date Posted:
2/20/2011 12:58:20 PM

Question
Iam a primary care physician looking to add reimburseable services.can i do therapeutic u/s must a tech do it what are reimbursements in NYfrom private and medicare.

Answer

Dear Dr. Chesner:

Thank you for your inquiry.  At this time, we do not deal with Medicare or private insurance coverage.

Date Posted:
2/19/2011 2:13:55 PM

Question
Can disposable bath mats be used in the shower Are they slip resistant enough to stand on while taking a shower?

Answer

Dear Ms. Matera:

Thank you for your inquiry. We would not recommend using the disposable bath mats in the shower or anywhere you would have a continuous flow of water.

Date Posted:
2/19/2011 1:01:53 PM

Question
hello I am emailing you from profil institute , a Clinical research center for Diabetes,located in San Diego. I am wondering if you can send me a brochure for cabinets and mobile carts . our address Maan M. Muhsin Profil Institute for Clinical Research, Inc. 855 3rd Avenue, Suite 4400 Chula Vista,CA 91911 USA Phone +1 619 427-1300 ext.100 Fax +1 619 427-1307

Answer

Dear Dr. Muhsin:

Thank you for your inquiry.  Given our large selection of carts and cabinets from different manufacturers, there is not one brochure or a catalog we can send you.  However, please take a look at the following products and contact us toll free at 877-706-4480 for more information.  Large purchases may qualify for a volume discount.  We look forward to hearing from you.

  • Medical Equipment Carts
  • Medical Storage Cabinets
  • Question
    My 94 yr old mom was recently in the hospital and they put the massaging boots on her and we would like to purchase a pair. The unit had Kendall SCD Response Ref 9529 medium. If you can help me I appreciate it. Thanks

    Answer

    Dear Theresa,

    Thank you for the inquiry. We carry the system but not the massaging boots.  Would you like a quote on the unit?

    Respectfully,

    Christina Villa - MSEC Sales

    Date Posted:
    2/17/2011 10:33:56 PM

    Question
    I am a faculty member for a College of Nursing helping to train nurse practitioner students in basic suturing. We are wanting to add instruments that would be appropriate and durable for basic training purposes. Would like suggestions on instrument selections. Thank you, Anita Coon

    Answer

    Dear Anita,

    Thank you for the inquiry.  We are able to answer questions about the products on our website. I can direct to the section of the website where you can find all the instruments. Unfortunately we can not pick them for you.

    http://www.medical-supplies-equipment-company.com/SP/PPF/Param/394369_0_1_0/Products.asp

    Respectfully,

    MSEC

    Date Posted:
    2/17/2011 7:36:09 PM

    Question
    can this be swallowed I was given instructions to actually consume this product.

    Answer
    This is a gargling agent.  Swallowing is not recommended.  This product is currently on backorder.

    Date Posted:
    2/17/2011 7:01:24 PM

    Question
    Please, cancel the order 130455.Regards,Luiz Henrique

    Answer
    As per your request, your duplicate order 130455 has been cancelled.   We are working on shipping for order 130453 and will contact you shortly once the delivery charge has been determined.  Thank you for your purchase. 

    Date Posted:
    2/17/2011 5:52:32 PM

    Question
    what is gross weigh of the hoist 4400 and how many boxes are shipped?

    Answer

    Dear Larry,

    I just sent you information I had available on the Hoist.

    Respectfully,

    MSEC

    Date Posted:
    2/17/2011 4:59:34 PM

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