Ask The Pros:

Question
I am a Home Health RN who specializes in seeing premature infants once they are discharged from the hospital. I am looking for a reliable, accurate pulse oximeter for the babies I see. Do you have any recommendations?

Answer
9/2/2009 8:06:14 PM
 

Date Posted:
9/2/2009 7:14:19 PM

Question
I got this from my OS after cast was removed from ankle surgery dure to trimaellor fracture. Do you sale the hot/cold gel inserts? the walker i got is made by Ossur and when I called their CS they refered you as a distributor, the product item number from Ossur is #WKGEL100.

Answer

April,

Unfortunately, we do not carry any ankle walkers that are made by Ossur.  We have some available made by Bird and Cronin, however they are not equipped for gel inserts.

Date Posted:
9/2/2009 5:19:37 PM

Question
I have been searching for an alternating pressure pad that could be used on a recliner and/or lift chair that an elderly person sleeps on a lot. The hospital bed size is much too big...Do they make such a thing for a child bed or crib that might be close to the right size?Thank you. Cora

Answer

Unfortunately, the only alternating pressure systems we have are 32-35" in width. 

Date Posted:
9/2/2009 4:19:50 PM

Question
Our therapy department is looking to purchase a AutoTherm 391 Diathermy unit with cart, arm and 14cm coil applicator - it is not listed on your website, but can you get one? Price?Thank you

Answer
9/2/2009 4:18:51 PM
 

Date Posted:
9/2/2009 3:57:41 PM

Question
Now have a 36 X 76 X 5 foam mattress in adjustable hospital bed at home, the foam mattress is not comfortable. Need a better mattress with more support.Would this innerspring mattress be best for my use? Have upcoming back surgery will require much bed time. Weight 235Lbs Item CO1-7363? Thanks

Answer
This mattress may be a good option or you could try our Innerspring Mattress - Extra Firm with Foam Topper which provides the comfort of foam with the support of innerspring.
 

Date Posted:
9/2/2009 12:30:46 PM

Question
Hello, I own a company called ConvaQuip Ind., Inc. We manufacture and deal exclusively in Bariatrics. I have a distributor in the UK who saw your 60 wide Model 0605TTUF Bariatric Bed. I am putting a container together for them right now and need to see your best price. Our widest is 54.

Answer
i called this customer, had to get addtional details in order to suffciently answer his questinos. CV 9/2
 

Date Posted:
9/2/2009 10:36:35 AM

Question
Does this light connect to hill rom beds

Answer

Unfortunately, this exact model has been discontinued, we do have alternates available with a universal controller which will adapt to all beds.

If you are interested in additional information or pricing, please feel free to contact me.

Respectfully,

Brittany Steffen-Smith
brittany@msecompany.net

Date Posted:
9/1/2009 3:29:07 PM

Question
Can these lights function from the bed switch or do they only operate from the pull chain?

Answer

Unfortunately, this light is only operated by the pull cord which is nylon and 6' in length.

Date Posted:
9/1/2009 3:27:34 PM

Question
How wide is this table? How does the head adjust; are their fixed positions or tilt angles for it? I am unable to see from the picture; are their other views?Thanks!

Answer

Dear Paige,

Thank you for the inquiry.  The width of the table is 24 inches.  It has a 14 inch adjustable headrest and a 17 in adjustable footrest. If you need a better picture, please send me an email from an account that can support a big file.

Respectfully,

MSEC

Date Posted:
9/1/2009 12:35:42 PM

Question
Does this kit have a latex catheter?

Answer

 This kit does not include any catheters. The contents are:

Two 1 oz peel-open foil packs of hydrogen peroxide for convenience and infection control. Triple compartment tray also contains a pair of vinyl gloves; cleaning brush; moisture-proof drape; three 4" x 4" , 8-ply gauze sponges; five cotton-tip applicators; twill tape (1/2" x 34"); and a soft, non-linting, non-adherent tracheostomy dressing. Trach Clean & Care Tray with Peroxide.

Date Posted:
9/1/2009 11:43:35 AM

Question
how can i make sure that this unit will be delivered on me on time?any warranty on this?

Answer
8/31/2009 11:26:34 PM
 

Date Posted:
8/31/2009 11:13:33 PM

Question
Fourteen year old male with a stress fracture of L5 pars Rt. Waist 32 inch ?small ? medium. Please advise about the best rigid support for the sacro lumbar region and which size

Answer
8/31/2009 3:01:22 PM
 

Date Posted:
8/31/2009 2:33:31 PM

Question
2 more questions:Can you send color samples?What is return policy?

Answer
8/31/2009 1:47:16 PM
 

Date Posted:
8/31/2009 1:30:51 PM

Question
What are the 3 available height ranges? Can you send me availble color samples? What is your return policy on it?

Answer

The three height ranges are:

16-3/4" - 21-3/4"

19" - 26-1/2"

23" - 33"

Date Posted:
8/31/2009 11:01:56 AM

Question
i was wondering if you could help me find a bug free net cover to keep bugs off of my 31 years old serverly handicapped sister who does not no how to swipe the bugs off her face when they land there. I was looking for one to cover her when she is in her wheelchair and we are out at a park and the bugs are landing on her mouth and face. Its very gross.

Answer

Kelly,

Unfortunately, we do not have any products like this in our inventory.  We may suggest contacting a camping supplier or this may help http://www.boundarywaterscatalog.com/browse.cfm/4,3437.html

Date Posted:
8/30/2009 9:01:43 AM

Question
I'm a deaf rn student, I wear a cochlear implant, but am unable to take an accurate blood pressure with my cardionics Stethascope, will this defice help me and can I use it?

Answer

 Dear Frankie:

Thank you for your inquiry.  Any digital blood pressure unit should enable you get an accurate reading of your blood pressure and pulse rate.

Date Posted:
8/29/2009 1:46:44 PM

Question
Does your organization have a first aid manikin that it would be willing to donate to the Brevard Achievement Center www.bacbrevard.com a not-for-profit company serving those with disabilities?The manikin would be used for training staff members in first aid.Thank you for your time and consideration.Steven T. Smith

Answer
8/30/2009 10:23:46 AM
 

Date Posted:
8/29/2009 11:07:17 AM

Question
hi, i like to know what is the max weight that can go on the chair...is there any payment plan, im in canada do you have any stores in canada montreal or anywere in canada...please i need a answere....were can i get in contact with you....

Answer

Dear Martorana,

Thank you for the inquiry. The maximum capacity is 250 lbs.  We do have a couple of finance companies that would lend you the money to purchase the portable chair. Please look at our website www.msecompany.net  under "FINANCING AVAILABLE'". Also, if you want to open a credit account, you can pay for half of the order at the time of placement and then the other half within 30 days from delivery.

Unfortunately we do not have any stores in Canada.  If you have additional questions, please email me, christina@msecompany.net or call me at  1-877-706-4480 x 107

Respectfully,

Christina Villa - MSEC Sales Team
 

Date Posted:
8/29/2009 9:37:03 AM

Question
I would like you to send me the brochure of it

Answer

Sent customer info BES

Date Posted:
8/29/2009 9:25:10 AM

Question
My ortho surgeon has requested that I get a DonJoy OA Everyday knee brace. Do you have anything comparable to that that is less than $300? I cannot afford DonJoy and my insurance will not cover it.Thanks for your help.

Answer

e-mailed customer options BES

Date Posted:
8/29/2009 7:27:36 AM