Ask The Pros:

Question

Hi, may i know the measurement for this Diagonal Hard Wire Cutter, 771-90JJ Thank you.

Answer

Thank you for your inquiry. I have requested the measurements for the Diagonal Hard Wire Cutter, #771-90JJ. I will send you a separate email with additional information shortly. 

Respectfully, 
Christa W. 

Date Posted:
12/8/2020 7:15:50 PM

Question

Any way to disable the alarm or lower the volume Or alter alarm set points?

Answer

Thank you for your inquiry.  We would recommend that you contact the manufacturer tech support directly.  Please click on the following link https://www.medtronic.com/covidien/en-us/support.html

Date Posted:
12/8/2020 10:11:49 AM

Question

Are these single use or reusable currettes

Answer

Good morning Mr. Cohen, 

The Fox Dermal Curette, 1mm, 5-3/4 in, Round, 822-164FSI is reusable. 

Please feel free to give us a call at 1-866-706-4480 with any additional questions. 

Respectfully,
MSEC Customer Support

Date Posted:
12/8/2020 8:24:55 AM

Question

Is this product liquid/splash resistant

Answer

Good morning Ms. Kishida,

Thank you for your inquiry.

The White Polypropylene Disposable Lab Coat, #597468TNS, does provide filtration and liquid protection.  However, this item is out of stock and we do not have a restock date at this time.

Please feel free to call 1-800-706-4480 with any additional questions.

Respectfully,

MSEC Customer Support

Date Posted:
12/4/2020 7:12:29 PM

Question

Is this product liquid/splash resistantDoes this product come in sizes?

Answer

Good morning Ms. Kishida,

Thank you for your inquiry.

The White Polypropylene Disposable Lab Coat, #587348TNS, are not fluid or splash resistant.

Please feel free to call 1-800-706-4480 with any additional questions.

Respectfully,

MSEC Customer Support

Date Posted:
12/4/2020 6:54:46 PM

Question

please send a picture for Adhesive ECG strip mounting cards 81/2x11.Looking for adhesive 81/2 paper with 1/4 pull off to exposure adhesive. Mounting multiple Defib ECG strips on one mounting sheet.

Answer

Good afternoon Robert, 

Thank you for your inquiry. Once of our customer support specialists is looking into your request and will be in contact shortly with additional information. 

Respectfully,
MSEC Customer Support Specialist

Date Posted:
12/4/2020 11:47:26 AM

Question

Do you have an agent in the Yemeni Republic?

Answer

Thank you for your inquiry.  We do not have an agent in Yemen at this time.  We do, however, ship all over the world.  Please contact us via this email for any additional requests. 

Date Posted:
11/26/2020 5:09:54 PM

Question

Are the sizes accurate or should the next size on the chart be chosen My foot measures 101/2 and requires extra depth due to foot surgeries done in October 2019. Traditional shoes do not fit my right foot and so I havent had any shoes since the surgeries.Thank you!

Answer

Good afternoon Mr. Jenkins, 

Thank you for your inquiry. 

One of our customer support specialists will be in contact with you shortly with more information. 

Respectfully, 
MSEC Customer Support

Date Posted:
11/22/2020 8:54:43 PM

Question

Hello, would you by chance have the width and length of the large and x-large PET PARADE PEDIATRIC GOWNS?

Answer

Good morning Ryan, 

Thank you for your inquiry. 

One of our customer support specialists is looking into this and will be in contact with more information shortly. 

Respectfully, 
MSEC Customer Support

Date Posted:
11/21/2020 6:41:58 PM

Question

Does it work on carpet stairs

Answer

Good Afternoon Hetal:

Thank you for your inquiry.  MS3C-300TSB works equally well on hard or carpeted surfaces.  The unit is in stock and typically ships within 24 hours of order placement.  Ground shipping is free.  Please let us know if you have any other questions.  

Date Posted:
11/20/2020 2:36:59 PM

Question

do you work with medical insurance carrier Anthem blue cross blue shield. They are my carrier and i have a prescription for medical equipment, recumbent bike for low impact exercise to get me back walking again after spinal tumor surgery.

Answer

Dear Randy:

Thank you for your inquiry.  Unfortunately, we dont accept any form of insurance at this time.  

Date Posted:
11/19/2020 1:45:26 PM

Question

How does the iv pole attach to the walker??

Answer

Good morning Ms. Rahn, 

Thank you for your inquiry. 

The IVPole comes standard with a "C" shaped clamp that allows it to attach to the pipe of the walker. The IVPole also has wheels and so it is pulled alongside of the walker once attached. 

If you have any additional questions, please let us know. 

Respectfully, 

MSEC Customer Support

Date Posted:
11/12/2020 9:48:48 AM

Question

Is there any way to rent this product If so, what is the cost?

Answer

Morning Scott, thank you for your inquiry. Unfortunately, due to high shipping and repair costs, rent for battery operated power chair is only available in near our facility in the Houston area.

Date Posted:
11/11/2020 9:39:04 AM

Question

Can you please help to provide data sheet Would like to know measurement of the cutter.The most important is we need this cutter which is easily autoclavable, corrosion resistant and durable.

Answer

Thank you for your inquiry.

One of our customer support specialists is working on your request and will be in contact with additional information shortly.

Respectfully,
MSEC

Date Posted:
11/3/2020 1:31:57 PM

Question

Can you please help to provide data sheet Would like to know measurement of the cutter.The most important is we need this cutter which is easily autoclavable, corrosion resistant and durable.

Answer

Thank you for your inquiry.

One of our customer support specialists is working on your request and will be in contact with additional information shortly.

Respectfully,
MSEC

Date Posted:
11/3/2020 1:31:17 PM

Question

Can you please help to provide data sheet Would like to know measurement of the cutter.The most important is we need this cutter which is easily autoclavable, corrosion resistant and durable.

Answer

Thank you for your inquiry.

One of our customer support specialists is working on your request and will be in contact with additional information shortly.

Respectfully,
MSEC

Date Posted:
11/3/2020 1:30:03 PM

Question

I see a red one, is that available

Answer

Good afternoon Mr. Chambers, 

Thank you for your inquiry. Once of our customer support specialists will be in contact with you shortly regarding your inquiry. 

Respectfully, 
MSEC Customer Support

Date Posted:
10/30/2020 3:28:19 PM

Question

My company is currently looking to acquire a base cabinet for an L shaped space in a procedure room used for endoscopy. The space measures approx, 70 on one side and 46 on the other. Is it possible to have something made for that corner, laminate styles, no sink, just cabinets and drawers? Please let me know thank you.

Answer

Good afternoon Ms. Lopez, 

Thank you for your interest in MSEC. 
One of our customer support specialist will be in contact with you shortly with additional information. 

Respectfully,

MSEC

Date Posted:
10/28/2020 2:58:26 PM

Question

Can you please tell me the brand name of your Full sized 42 Bin Medication Cart? thank you

Answer

Afternoon Cheryl:

Those carts are made by waterloo.  Please let us know if you would like a quote.  We also offer MS3C-200M Medication cart for quick ship.  

https://durable-medical-equipment.medical-supplies-equipment-company.com/product/lite-mobile-medication-cart-w-accessories_33241.html

Date Posted:
10/28/2020 12:41:30 PM

Question

The image of paper on your website has many sized rolls of silver paper. Do you have biomedical metalized paper in 2 1/4 rolls diameter ? what is your volume order minimum?

Answer

Good afternoon Ms. Larson,  

Thank you for your interest in MSEC. 
One of our customer support specialists will be in contact with you shortly with additional information. 

Respectfully,

MSEC

Date Posted:
10/28/2020 12:16:24 PM