Ask The Pros:

Question
How can I monitor the status of my order

Answer

One of the items you ordered is on a temporary backorder and we cannot ship the order as partial.  We will provide you tracking once the entire shipment is ready to leave. 

Date Posted:
8/23/2010 3:36:50 AM

Question
want to order 4 of these wall units for my exam rooms. Question..confused about top laminate vs base laminateI want door color to match exam rooms but cabinet itself in white.

Answer
Thank you for your inquiry. Please check your email for a formal quote.

Date Posted:
8/22/2010 10:20:36 PM

Question
I need a mattress for my 8 year old Autistic daughter. I have tried several mattress covers and she always manages to get under the cover which is a safety concern. I am looking for a mattress that the vinyl cover is attached to the mattress and can not be removed.

Answer

Dear Jennifer,

Thank you for the inquiry.  The cover of this mattress is very hard to take off, but it is still removal. We do not carry any mattresses that do not have a removal cover.

Respectfully,

MSEC

Date Posted:
8/22/2010 2:38:11 PM

Question
How big long is a 2XL... Will this boot cover a size 12 steel-toe construction boot Can I return if it doesnt fit?

Answer

Dear Kirk:

Thank you for your inquiry.  2XL should fit size 12 boots.  Unfortunately, once the case is broken, it can not be returned.

Date Posted:
8/20/2010 1:47:47 PM

Question
buongiorno,vorrei sapere il prezzo del vostro radiografico portatile, compreso delle spese di spedizione per lItalia.Grazie

Answer

Claudio,

Date Posted:
8/20/2010 8:58:20 AM

Question
do you offer medical prescription cabinets?

Answer

if you are referring to narcotics cabinets, please take a look at our extensive selection or call toll free at 877-706-4480:

Narcotic Cabinets & Safes

• Digital Electronic Safes (6)
• Double Door Narcotics Cabinets (14)
• Fingerprint Narcotic Safes (2)
• Fire & Waterproof Safes (4)
• Fire Resistant Safes (9)
• Narcotic Cabinet Accessories (1)
• Single Door Narcotics Cabinets (17) 

Date Posted:
8/19/2010 10:55:00 AM

Question
I just purchased this item fro our Veterinary Office,however how do you properly hook up the hose and draining apparatus in the back We have the directions HOWEVER,they seem to be confusing and misleading. Thank you so much for your quick response to this inquiry. Our office number is 718 3317775

Answer
Unfortunately we do not have any additional information on this item.  Please feel free to contact the manufacturer, Tuttnauer and they should be able to advise on any technical service questions you may have: (800) 624 5836

Date Posted:
8/18/2010 9:45:13 PM

Question
What waist size or hip size does this fit. My hips are 43 and waist about 36.

Answer
Thank you for your inquiry. The proper size will be extra large.

Date Posted:
8/18/2010 1:10:14 PM

Question
Planning on placing this under bed in master bedroom or in master bedroom closet to keep meds away from 3 very young children. Size is fine, application appropriate Can unit be painted to blend into environment?Thank you

Answer

Dear Mr. Runyan:

Thank you for your inquiry.  You can cover the locks with tape and feel free to paint with the color of your choice.

Date Posted:
8/17/2010 6:20:48 PM

Question
How wide is the base It looks more narrow than the 24 inch bed. Im trying to find something to fit down a very narrow part of a hallway. 19 inches between appliance and wall. If top half can be raised and lowered it could pass over the appliance. Thank you.

Answer
The overall width at the widest point is 27 inches.

Date Posted:
8/17/2010 5:46:49 PM

Question
Please confirm that the order I placed include shipping cost to Singapore I would like to know if order are place for quantity what is the discount given and what is the minimum quantity. thanks.Regards, Gabriel

Answer
We are currently acquiring the delivery charges.  We do not have a minimum purchase, however are unable to offer volume pricing on this line of products. 

Date Posted:
8/17/2010 7:18:09 AM

Question
does this sit on the floor and up to what weigh will it stand?

Answer

Dear Wilfredo:

Trapeze Bar with Stand, 052PTUF has a weight capacity of 250 lbs. 

Date Posted:
8/16/2010 3:47:52 PM

Question
my daughter has an 18 mos old who is on a feeding tube for 10 hours a night. he is starting to climb out of the crib. will medicaid help pay for a crib cover that will not allow him to climb out disabling his ng tube

Answer

Dear Benita:

Thank you for your inquiry.  We can not give you a definitive answer on Medicaid coverage.  At this time, MSEC does not accept Meidcaid reimbursements.  Please contact a Medicare/ Medicaid provider in your area and they will be able to assist you.

Date Posted:
8/16/2010 1:44:43 PM

Question
Are these made of plastic or metal.

Answer
This item has an acid-resistant, high-impact plastic body.

Date Posted:
8/16/2010 1:35:30 PM

Question
Wondering about the details of this model -- I cant see, are the different parts labeled

Answer
The parts to this model are not labeled, it is a very simple 4-piece model including: Basilar complex and Arterial complex.

Date Posted:
8/16/2010 2:20:42 AM

Question
Do you carry replacement parts for this product I need a replacement electrode cord for a broken one.Thanks.

Answer

Dear Michelle,

Unfortunately we do not carry the replacment electrode cord.

Respectfully,

MSEC

Date Posted:
8/15/2010 12:48:18 PM

Question
I would like to receive a quote on 4 of these units please. I have a customer asking for this unit by your company and they would be shipping to Livonia, MI 48152. Please email the quote to me as soon as possible. Thank you, Jeremy

Answer
I will be providing you this quotation shortly.  Thank you for your interest. 

Date Posted:
8/13/2010 6:01:10 PM

Question
I need a Synthes 388.750, combo rod cutter/bender. Can you help? Thanks,

Answer
Unfortunately, we do not supply any Synthes brand products.  We might suggest you contact Synthes, Inc directly for information on their suppliers: http://us.synthes.com/

Date Posted:
8/13/2010 4:53:42 PM

Question
i would like to know the price and condicions of the equipment

Answer

Dear Eduardo,

Thank you for the inquiry, unfortunately we do not have one in stock. Please try www.sterilmed.com/

Respectfully,

MSEC

Date Posted:
8/13/2010 10:24:13 AM

Question
Could you please provide me a quote for the following item? Ohio IC Infant Incubator Item# IICIOKRO

Answer

 Dear Danny,

Thank you for contacting us. We I have submitted a quote to you. If you would like to purchase  , please call me at 1-877-706-4480 x 107. My name is Christina Villa.

Respectfully,

Christina Villa - MSEC Sales Team

Date Posted:
8/12/2010 11:26:25 AM