Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Can you stack them one on top of the other so that any leakage goes from one pad to the next

Answer

Dear Ms. Chirstensen:

Unfortunately, the majority of the overflow would unlikely to be captured by layering pads one top of the other.

Date Posted:
8/1/2010 4:09:27 PM

Question
is this product considered a hydrocolloid product or does it fall under another catagory of wound products

Answer

This wound dressing is considered a Hydrogel Wound Dressing.

They hydrogel wound dressing simply maintains a moist environment for the wound whereas the hydrocolloid dressings will absorb mild wound exudate or drainage.

Date Posted:
8/1/2010 2:08:14 AM

Question
I am searching for trunk supports originally manufactured by Everest & Jennings. They are padded metal that are connected on the underside of the arm rest of the wheelchair. Both sides are adjustable to height and width. Very strong to support strong right pull.

Answer
Unfortunately we do not have this type of product.  They are called "Lateral Trunk Supports" and you may find them at the following website: http://www.medicalproductsdirect.com/tiandrewhacl.html 

Date Posted:
7/31/2010 9:30:42 PM

Question
Is this refurbished Cost of shipping? Do u provide training?

Answer
Thank you for your inquiry. Please check your email for a formal quote.

Date Posted:
7/31/2010 5:38:20 PM

Question
Dear MSEC, I have an order that I would like to have shipped to Albania for 968.90 USD. Will you accept shipping to Albania? Please let me know as soon as possible IHS Dr. Charles

Answer

Dear Dr. Linderman:

Thank you for your inquiry.  We will be happy to ship to Albania.  However, all international orders must be pre-paid by bank wire transfer.  If you are ready to proceed, please email us at inquiry@msecompany.net and we will email you wire transfer information.  We'll look forward to hearing from you.

Date Posted:
7/31/2010 4:40:20 PM

Question
My daughter sleeps in waterbed. She is totally disabled and now her lung doctor said she needs hospital bed to sleep in a 30 degree angle so has to have bed that goes up and down.Does this mattress raise up and down with electric bed didn't know with water in it

Answer

Dear Ms. Smith:

This mattress would not work for an inclined bed.  Gel Mattress Overlay  would be a better, but not an ideal solution.  For individuals confined to bed Low Air Loss Alternating Pressure Mattress is the best option.  The air filled cushions provide not only comfort, but reduce the presence of pressure/ bed sores by promoting blood circulation.   

 

Date Posted:
7/31/2010 12:46:50 PM

Question
what is the main function of Rochester Ochsner

Answer
Thank you for your inquiry.The main function of this hemostat is to clamp blood vessals to revent bleeding.

Date Posted:
7/31/2010 10:44:29 AM

Question
Do you also carry the mattress to go with this bed and if so what would the height be from the floor to the top of the mattress Thank You, Ben R. Smith

Answer
Dear Benton, Thank you for contacting us. We currently are running a special for a complete package with includes this bed, the side rails and the mattress for $1499. The shipping is usually around $100-125. The height from the floor to the top of the mattress is 22 inches (lowest height). If you are interested in buying the special, please call me, my name is Christina at extention 107. (1-877-706-4480) The sale is only good thru 08/31/2010. Respectfully, Christina Villa - MSEC Sales

Date Posted:
7/31/2010 5:24:15 AM

Question
I show the unit price as $121.82... How many Allevyn dressings are in each box

Answer

This item comes 10/box.

Date Posted:
7/30/2010 9:47:35 PM

Question
I work in a Dental Lab and recently broke my waxing spatula. I have had it for 19 years.It was my favorite tool. I have looked in all the dental supply catalogs that we have but none carry the tool. Your waxing spatula item #054-31JJ looks like my old one. I tried ordering one, but it says unavailable. My question is: Is that item out of stock or no longer being manufactured? I don''t particularly like the current spatula so I would appreciate if you could let me know if I''m looking for something that no longer exists. Thank you for your time. Kathy A. Fischer

Answer

 Thank you for your inquiry. As previously stated over the phone, we do have this item available in stock the grand total will be $18.04 (which includes shipping). If you have any questions regarding placing this order, don't hesitate to contact me.

 

Date Posted:
7/30/2010 2:28:55 PM

Question
As you may know I invented this teaching aid some years ago for Medical Plastics inc.It needs some upgrading as the information it contains is out of date.I would like to discuss this with you.

Answer

Dear Dr. Smaliing:

Thank you for your inquiry.  It would probably be best if you contact the manufacturer of this product American 3B Scientific.

Date Posted:
7/30/2010 1:08:51 PM

Question
is this magnifier autoclavablethanks

Answer
No, this magnifier is not autoclavable.

Date Posted:
7/30/2010 8:00:18 AM

Question
Good morningAre wheels and hooks included And could you give me an estimate of shipping and handling cost to 92841 please. Thank youDuy

Answer

Thank you for your inquiry. All of our straight cubicle track includes the following:

Shipping charges for (3ft track & a 6ft track cut into half) straight track going to zip code 92841 is $19.87

Date Posted:
7/29/2010 11:21:18 PM

Question
We have hundreds of fully refurbished oxygen concentrators available for resale. $250.00 each with 1 year warranty. Includes shipping to you. Invacare 5, Pb 590, Airsep newlife elite and more. Call or Email Thanks

Answer

Thank you for your intorduction.  We will certainly keep you in mind for those customer who may require O2 concentrators.

Date Posted:
7/29/2010 8:41:50 PM

Question
I want a small O2 supply for emergencies in a medical office.Please let me know how your products work and what accessories regulator/wrench/etc I will need to have a functional small 40 min supply of O2

Answer
We are currently confirming details as to which cylinder/regulator combination would be best suited for your use.  We will be in touch with you with additional information soon.

Date Posted:
7/29/2010 6:21:35 PM

Question
looking for the clamps that are white plastic pushbutton closures can u help

Answer
Unfortunately, we are not aware of a product of this nature.  Might this be what you are looking for: http://www.appliedmedical.net/amtclamp.htm 

Date Posted:
7/29/2010 5:18:24 PM

Question
I see you have a bariatric shower chair with large casters. My wife is bed bound and we get her up out of bed with a hoyer lift. She weighs 350. We are in need of a shower chair somewhat like the one you have advertised. The one we were looking at is Item# NSO057CCSIPU. My wife is covered under Blue Cross Blus Shield insurance through COBRA from where I used to work. Do you deal with private insurances for the cost of such items? Also, I notice that the chair is 28 wide, is that the inside or outside dimensions? that is pretty important because of narrow doors.

Answer
We unfortunately do not handle any type of insurance and accept payment by credit card, check or paypal only.  We do have alternate options which may be more affordable if you are interested.  The width reflected is the overall width. 

Date Posted:
7/29/2010 4:37:53 PM

Question
1. is this approved by medicare and do you do the paperwork if i have a dr''s script??? 2. how much more to add heat and massage?? 3. does this recline to a napping or sleeping position?? 4. how long to deliver to arizona???? thanks, pat

Answer

Dear Pat,

Thank you for contacting us. Here are the answers to your questions:

1)  Since we do not take Medicare, no paperwork or script is required.

2)  It is an additional $195.00 for the heat/massage option

3)  Yes it does recline to a sleeping position

4) It depends on the color. If we have it in stock it will take 4-5 business. If color is not in stock, it will take 3 weeks.

Respectfully,

MSEC Sales 

Date Posted:
7/29/2010 3:19:29 PM

Question
we are looking for a ring outside diameter of 9.5mm. Also, is the shaft malleable

Answer
Thank you for your inquiry. Regrettably, this is the largest size we have available. We apologize for any inconvenience this may cause.

Date Posted:
7/29/2010 1:14:17 PM

Question
Hi, my rehab. facility where I work as a P.T. is looking to purchase an electrical stimulation unit for wound healing on inpatient. What type of unit do you recommend, and what protocals

Answer
Unfortunately, we do not have any information pertaining to this type of treatment using electrotherapy.  We did, however find some research on this type of therapy and hope the following link may help you: http://www.medicaledu.com/estim.htm.

Date Posted:
7/29/2010 1:00:13 PM

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