Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Could you please provide me a name and email address so I can send some of our products for review.www.dia-mar.netThank you,Jeffrey LongEfficacy Products

Answer

Dear Jeffrey,

Thank you for the inquiry. We are always interested in reveiwing new products. Please email christina@msecompany.net (Christina Villa, Business Development Manager)

Respectfully,

MSEC

Date Posted:
10/9/2008 9:47:38 AM

Question
Do you make student supply kits for area nursing, medical, or other health professional schools?

Answer

Dear Melinda,

Thank you for the inquiry, however we do not supply kits. We can supply all the products that go into a kit but your facility would have to assemble them. Please let  me know if you need a quote on a list of items, email to christina@msecompany.net

Respectfully,

MSEC

Date Posted:
10/9/2008 9:46:50 AM

Question
Re:Item #0487SSUMF Stainless Steel Storage & Medical Supply Cabinet...How much weight will each of the glass shelves hold? Thanks.

Answer

Mr. Crockett,

Thank you for your inquiry.  This item is actually equipped with stainless steel shelves, and unfortunately, we do not have any weight testing information on them.  However, being quality stainless steel, they are quite durable. 

This unit is available with glass shelves in model number 4387SSUMF.  Unfortunately, we do not have any weight testing information on this item either, however the glass will not be able to withstand as much weight as the SS model.  If you have any further inquiries, please feel free to remit them to brittany@msecompany.net .

Respectfully,

MSEC

Date Posted:
10/8/2008 8:03:41 PM

Question
I have a precision QID glucose monitor and am wondering how long past the expiration date are the test strips good for? What is the recommendation to ensure accurate readings concerning the test strips?Thank you very much for your time.

Answer

Dear Michelle:

As long as the strips have been stored in a sealed package at room temperature and not exposed to excess moisture or other corroding elements, they may last for a year or more.  If you are unsure of the "freshness" of the test strips, you may want to run a test with one brand new strip and one "old" one to see if you get the same results.

Date Posted:
10/8/2008 5:07:40 PM

Question
Hello,I need to keep 10 lbs of hot dogs in a cooler for approximately 4hours at a show as we steam and serve them. How many polar ice would you suggest we need to keep them chilled? Thanks for your professional help.Claire Wilson

Answer

Hello Claire:

The best estimate may be done by determining how many hot dogs can be laid accross each ice pack.  If you are using a regular size pack of about 10-12 hot dogs then you should be able to put down 4 packs across a 12x12 ice pack.  Then determine how many packages of hot dogs constitute 10 lbs and divide the number by 4.  The packages of hot dogs should be sandwiched between the ice packs and that should keep the hot dogs nice and fresh.  Also, consider purchasing dry ice which will last a very long time and will not melt (it evaporates).  Hope this helps.

Date Posted:
10/8/2008 9:30:40 AM

Question
Hi, could you please send me more information regarding the valve Item# 372-00ACA.SincerelyAndres Camisi

Answer

Dear Andres,

Thank you for the inquiry, however, we need additional information from you in order to process your request.  What type of information do you need? Specifications? Functionality? Operations Manual?  Please specify.

Respectfully,

MSEC

Date Posted:
10/7/2008 8:20:11 PM

Question
I am planning for a skilled nursing facilities oxygen tank storage room. We use oxygen tanks about 9 to 9.5 in diameter. How much do those tanks weight?

Answer

Dear Shannon,

Thank you for the inquiry, however we need addtional information in order to answer your question. What is the lenght and height?  Please email christina@msecompany.net

Respectfully,

MSEC

Date Posted:
10/7/2008 7:34:22 PM

Question
Are there color choices? Could I get literature on this chair?

Answer

already handling qt BES

Date Posted:
10/7/2008 4:28:32 PM

Question
I am looking for disposable gowns with opening in back for really obese patients. Thanks.

Answer

Ms. Page,

  Thank you for your inquiry.  We do have a few options for disposable patient gowns.  Unfortunately, our largest size is XL.  We do, however have options in size 3XL and 10XL reusable patient gowns.

  Please advise as to which you would like more information on, and I'd be happy to assist you with pricing and information.  I can be contacted at brittany@msecompany.net or 1-877-706-4480 ext 106.  Thank you!

Respectfully,

Brittany Steffen-Smith
Sales Associate
Medical Supplies & Equipment Company

Date Posted:
10/7/2008 8:19:25 AM

Question
Dear Sir,My name is Jadwiga Halina Konieczna. Now I am living in Poland, however I used to live for almost 15 years In USA and worked in pharmaceutical field for Pfizer Inc. in New York.For several years already I have my own small company www.maxigeo.pl and I work as a dealer for German Company NEDO.Although I am working now with different equipment I would like to come back to pharmaceutical field and work as a dealer for you company but in western Europe.Our market is going now through a lot of changes and might be potential very good for those kind of products.If you are interesting with my offer please contact me by my e-mail maxigeo@maxigeo.pl or by phone 004889 5320051 or my cell phone 0049500 017 120.Sincerely,Jadwiga Konieczna

Answer

Dear Jadwiga:

Thank you for your inquiry.  We would consider working with you along the lines of an independent reseller.  We have several similar operators elsewhere in the world.  The way the arrangement works is quite simple:  Our agents identify and qualify potential customers in their region.  Customer product needs are then be passed back to MSEC.  We would in turn provide you with wholesale pricing on those items which we can supply.  You can add whatever price mark up you feel is neccessary in order to close the deal.  Once you have identified your first customer, please feel free to email your request to inquiry@msecompany.net.  Once you start providing us with regular product requests, we would assign a specific Account Manager to assit you.  Please contact with any other questions.

Date Posted:
10/7/2008 6:31:30 AM

Question
Does this unit have a rechargeable battery?

Answer
Dear Alison, can you please provide us with an item number of the product you are interested in.  Please keep in mind that these units require 110/120V from charging or plug in operations vs. 220/240V which maybe used in NZ.

Date Posted:
10/6/2008 3:44:09 PM

Question
My 68 yr old father recently had a stroke & has lost movement on his left side. We are looking for a product that can be used to hold books, magazines, etc. since it is very difficult to hold/open books & turn pages with only one hand. He is in a bed, so something that tilts as well would be great.

Answer

Dear Ms. Hart:

Thank you for your inquiry.  We offer a large selection of Overbed Tables.  Unfortunately, we do not have any other helpful aids which may assist your father with reading.  You may wish to look at OfficeMax or OfficeDepot. They carry certain products which assist with the data entry process.  Please let us know if we can be of any further assistance.  Most of our overbed tables can be delivered within 4-5 business days.

Date Posted:
10/4/2008 6:39:13 PM

Question
I am looking to purchase the finger probe only for the Nellcor N 200 which attaches to the pre-amp cable's rectangular box. Is this possible and how much would it be please?

Answer

Dear Anna,

Thank you for the inquiry. We have a sensor that will work for your N 200.  It is called a DS-100A and we sell it for $145.00

http://www.medical-supplies-equipment-company.com/product/ppf/id/17852/new_prod_full.asp

Respectfully,

MSEC 

Date Posted:
10/2/2008 2:12:01 PM

Question
I am wondering if my insurance will cover the full or part cost of the checker nebulizer and accessories?Item 404081DRVMy Insurance is BCN HMO?Thanks Sue

Answer

Dear Susan,

Thank you for the inquiry, however we do not accept any type of insurance. We accept all major credit cards, check or wire transfer. We apologize for any inconvenience.

Respectfully,

MSEC

Date Posted:
10/2/2008 1:07:45 PM

Question
Personal Safety Corporation (PSC) has been a market leader in offering the highest quality, affordable priced fall monitoring products since 1991. We currently partner with 3 large distributors, over 4,000 nursing homes and hospitals, and are sponsored by five major corporations to offer supplies to them utilizing the DSSI system. We save most of our clients in excess of 50% on their fall monitoring product requirements. Our mostly patented product line has been developed specifically for nursing homes and hospitals. Almost all of our products carry a 12 month warranty, and in the event of a problem, we do not fix the product, we simply send a new one. Free batteries are included with all of the alarms. We ship all orders within 24-48 hours of receipt and we are EDI-capable. Since we manufacture and sell our own product line we are able to offer a very low cost on these high-quality products. Please feel free to view our entire fall monitoring product line at www.padalarm.com . I hope to hear from you soon to discuss how PSC can help you achieve considerable savings on high-quality fall monitoring products. I can be reached at 800-373-2873 extension 280 with any questions. Sincerely, Christina Vander ZeePersonal Safety CorporationNational Accounts Managercvanderzee@padalarm.com

Answer
i will call the vendor for more info. CV 10/02/2008

Date Posted:
10/2/2008 11:31:15 AM

Question
We are suppliers of medical equipment and would like to purchase 3 units of the basic blood draw phlebotomy chair with drawer and padded armrest.could you please give us the total cost inclusive of shipping to Nairobi,Kenya?

Answer

Dear Matilda,

Thank you for the inquiry.  We will be glad to provide a quote. I just need to know if it is acceptable to the airport in Kenya since we can not deliver to your door. Also, we carry 13 different blood drawing chairs. Which item number are you inquiring about? Please advise and email response to christina@msecompany.net

Respectfully,

MSEC

Date Posted:
10/2/2008 5:30:09 AM

Question
I need information about prices of a Bear 1000 ventilator or servo I, and also i need prices of 2 Intensive Care Unit bed, and 2 multiparameters monitors and 4 IV pump for infusion drugs.I hope an answer to check about the equipment and the posibility of look for it and with posibility of buy it.Thanks

Answer
GETTING QUOTE AND SENDING VIA EMAIL

Date Posted:
9/29/2008 10:44:18 PM

Question
Hi! I would like to get a quotation of Novametrix 7100 CO2SMO Capnograph/Pulse Oximeter, listing the price and the shipping cost of delivery to Hong Kong. Thank you very much.

Answer
sent him a quote. CV 09/29/2008

Date Posted:
9/28/2008 2:01:14 PM

Question
To whom it may concern,My residential and commercial cleaning company is looking to branch out our services to include post-mortem and unattended death clean up. I am inquiring as to whether your products are designed for this type of cleaning, and what products you would recommend for such.Please email me at your earliest convenience. Thank you for your time and consideration.

Answer

Dear Paul:

Thank you for your inquiry. We carry a broad selection of cleaning products which are used widely in the medical industry.  However, we are not aware of a group of these products which are specifically used for post-mortem applications.  If you find what products are recommended, then there is a good chance that we offer them.  When you do, please contact us at 877-706-4480 and we will be happy to offer you competetive pricing for those items. 

Date Posted:
9/26/2008 9:46:43 PM

Question
I would like to purchase your oxygen regulator the one that is capable of being used from .32 to 4. It's for a small tank. Can you please tell me if it is in stock before I place the order. If it is please give me a call to the above number. I really would need it A.S.A.P.

Answer

Below is the product which matches your request:

Small Tank Oxygen Regulator, 1/32 to 4 LPM

Item# 4078BSCHMD

These oxygen regulators use an advanced, patented Intelliflo disc to regulate oxygen flow down to 1/32 LPM with very tight tolerances. Featuring a brass core for maximum safety and permanent laser etchings on knob and body that won't peel, flake or wear off. All metal anodized aluminum construction is more durable than plastic and will not rust, plus the gauge protector helps prevent damage.

Features:

  • Flows 1/32 to 4 LPM
  • All-brass core high-pressure chamber for maximum safety
  • Permanent lase etchings on knob and body
  • All-metal anodized aluminum construction
  • Gauge protector to prevent damage
  • Five-year warranty (excludes contents gauge and gauge protector)

Date Posted:
9/25/2008 7:55:19 PM

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