Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I am interested in becoming a dealer or a represetitive for msec products in jamaica could you send me information please.

Answer

 Dear Mr. Lawrence:

Thank you for your inquiry.  We are not seeking representation in Jamaica at this time.  If applicable, we will be happy to sell products to you at volume discount pricing.  Please contact Christina Villa at christina@msecom.net for pricing and information.

Date Posted:
1/30/2010 7:39:31 AM

Question
14 FR 16 in Straight are you a Durable Medical Equipment supplier for Medicare AARP Complete?

Answer

Dear Mr. Tracy:

Thank you for your inquiry.  Unfortunately, we do not accept Medicare coverage at this time. 

Date Posted:
1/29/2010 9:02:53 PM

Question
Our daughter has to use one of these everyday. The unit that we have is a omron. comp air. It works great but sounds like an air compresor. Is this pediatric unit really quiet? Please let me know and I will buy one. Also, can you send us some reviews on this.

Answer

Thank you for your inquiry.  Duck Pediatric Nebulizer  has noise level of 55 dBA.  Please check this number against a comprable in the operators manual for your current nebulizer.  The lower the dBA number the lower the noise.   We currently do not have customer reviews specific for this unit, however, the pediatric nebulizers made by this manufacturer are among the most popular we sell.

Date Posted:
1/29/2010 8:36:18 PM

Question
How much weight will these hold up if properly installed. My patient weighs aprox 180lbs & i want to know if this will be safe enough for him before I spend a lot of money! please let me know asap. Thank you very much, ~Dave~

Answer

Dear Mr. Johnson:

Thank you for your inquiry.  Portable Grab Bar - Single Grip uses suction caps to afix to a smooth, none-porous surfaces.  It should only be used in those cases when it is not possible to implement a permanent safety bar.  Please review our selection of other Bathroom Safety Bars and if applicable consider a permanently attachable safety bar.   When installing a permanent safety bar try to locate and attach directly into a wall stud.

Date Posted:
1/29/2010 8:12:07 PM

Question
Hello, I am a 21 year old male that suffered a DVT around two years ago due to malformations of my veins when I was born. I am searching for a provider for an INR tester that my Doctor can send a prescription for. My insurance is United Healthcare and for coverage they require a company to be a National provider of durable medical equipment. Any help would be appreciated. Thanks Justin

Answer

Dear Justin:

Thank you for your inquiry.  At this time we do not accept insurance reimbursements.  Good lukc with your search. 

Date Posted:
1/29/2010 2:47:05 PM

Question
I am interested in this item for home use. The price given is $38.89. How many pads are included in this price? I am in Ocean City, NJ. What is the shipping fee? Delivery time after placing order?

Answer

Dear Ms. Wojcik:

Thank you for your inquiry.  Reusable Bed Pad  comes one per package.  The shipping to NJ is $8.29 and the shipping time is 3-4 business days.  Please let us know if we could be of further assistance.

Date Posted:
1/29/2010 12:23:06 PM

Question
I am one of the directors for The International Association of HealthCare Professionals, an exclusive medical organization made up of approximately 100,000 physicians. We are interested in creating a partnership with a medical supply company, where members are may purchase supplies online. We have a large captive audience for this, and like what your website has to offer. If you are interested in discussing this further, please contact me and I will setup a conference call with the president of the company. Thank You, Siobhan O'Grady

Answer

Dear Siobhan:

Thank you for your inquiry.  Before we can consider any further steps, could you please provide us with additional background information about your organization, services, years in business, something other than what is currently posted on your site.  We look forard to hearing from you.

Date Posted:
1/29/2010 12:11:24 PM

Question
Is there a blood donnor collection needle/set for folks with small veins? Thanks michael

Answer
Generally the 23 Gauge needle is recommended for small veins, so the Safety Butterfly Blood Collection Set with 25g Needle will be an option for this purpose. 

Date Posted:
1/29/2010 11:43:45 AM

Question
Could you please send a quote for Items 024UNKM, 8358UMF, 5458UMF. This is for a nursing lab in our nursing program at James Sprunt Community College. Thanks!

Answer
I will follow up with a quotation for these supplies.

Date Posted:
1/29/2010 10:55:26 AM

Question
I am trying to find the value of 2004/2005 zippie wheelchairs. If you have any resources or you yoursleves could tell me the appropriate fairmarket value for this type of chair I would greatly appreciate it. This would be for 2 wheelchairs which shouldnt make a difference, I only need the value of one, since they are the same, they are in good/excellent condition, look brand new, however were used on a regular basis. And have a hydraulic recline. Thanks!

Answer
We would recommend placing the chairs on ebay.com or medmarketplace.com and allow the demand to determine thier value. 

Date Posted:
1/29/2010 3:29:06 AM

Question
Does this stretcher have wheels. Looking for something portable and easy to store, but do prefer it have wheels.

Answer
The Easy Fold Aluminum Stretcher Kit is not wheeled, however we do have the Easy Fold Wheeled Stretcher Kit.

Date Posted:
1/28/2010 7:09:41 PM

Question
We are a new home care franchise in Concord, N.C. I would like to talk with someone about the services you have to offer. I will be out of the office tomorrow 01/29/10 but will return on Monday. Connie French,RN-DON BrightStar Care Cabarrus/Stanly 35 Church St SE Concord, N.C. 28025

Answer

Dear Ms. French:

Thank you for your inquiry.  At your convinience, please contact Gary Gorodetsky toll free at 877-706-4480 x 104 or gary@msecompany.net.  I will forward to hearing from you.

 

Date Posted:
1/28/2010 4:51:14 PM

Question
I need an fluid resistant isolation gown in a size 6X OR 10X.... Can you supply?

Answer

Dear Dominick,

Thank you for the inquiry. The largest size we carry is 3X. I am sorry for the inconvenience.

Respectfully,

MSEC 

Date Posted:
1/28/2010 3:44:58 PM

Question
Can this disposable gown be used for stress test?

Answer
If patients are comfortable wearing these gowns during the test, then there is no reason they can not be used with that intent in mind. 

Date Posted:
1/28/2010 1:22:33 PM

Question
I am looking for a water soluble gel type material that can be applied to a patient's hair/skin to prevent burns from flash fire during high risk surgeries. Do you have or know of anything along those lines?

Answer

Dear Thomas,

Thank you for the inquiry, unfortunately, we do not carry anything like this. I apologize for any inconvenience.

Respectfully,

MSEC 

Date Posted:
1/28/2010 11:43:54 AM

Question
DOES A LOCK COME WITH THIS CABINET? CAN A COMBINATION LOCK BE INSTALLED ON THIS CABINET?

Answer

Thank you for your inquiry. Please check your email shortly for an attached quotation and available lock options. 

K. Gilbert

 

Date Posted:
1/28/2010 8:57:44 AM

Question
Looking for a quote and sample on Gauze Round Sponge 40 x 40cm.

Answer

Dear Cas:

Thank you for your inquiry.  Sample shipping to Australia is very expensive.  However, please specify quantity and delivery address and we will be happy to provide you with a quote. 

Date Posted:
1/27/2010 6:02:16 PM

Question
do you have a location in Houston, TX?

Answer

spoke to customer. CV

Date Posted:
1/27/2010 12:03:42 PM

Question
What size in inches around the waist and hips are your medium and large sizes in. I am looking at your Lumbar Sacral Support 12 inch.502TCSMM

Answer

 Dear Janet,

Thank you for the inquiry.  We only have the measurements for the waist:  30-36 inches (Medium) and 36-42 inches (Large). The hips are not available.  Please let us know if you need anything else.

Respectfully,

MSEC

Date Posted:
1/27/2010 11:22:24 AM

Question
We have two of the Silent Knight pill crushers; and are wondering what is the prescribed method of cleaning it?

Answer

Dear Ms. Carolyn:

Thank you for your inquiry.  Manufacturer does not provide specific care instructions for this product.  We would suggest washing it down with warm water and mild soap.  The unit should then be immediately dried to avoid corrosion of the metal parts.

Date Posted:
1/26/2010 12:52:59 PM

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