If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
I am looking for an item called "Cool Roller". It is used to reduce swelling.
Answer
Dear Helen:
Thank you for your inquiry. At this time we do not offer this product. If oyu know the manufacturer, you may wish to check with them about the dealers in your area. Good luck with your search.
Respectfully,
Date Posted:
9/13/2004 12:49:06 PM
Question
I am hunting rubber bed sheets if you have them or know where I can find them please email me THANKS BILL PLUMLEY
Answer
Mr. Plumley,
Thank you for your inquiry. We currently have this item that we feel would fit your needs. Please let us know if we can further help you with anything.
Respectfully,
Date Posted:
9/10/2004 8:58:41 PM
Question
I have yet to receive a response to my 9/6/04 request...so I shall ask again: As per her doctor's orders, I am looking for a petite electric lift chair for my 76 year-old Mom with severe osteoporosis(now 4'8"--and shrinking) that has a double motor that the footrest is operated independently of the reclining option so that she can sit in the chair with her feet up to work on her sewing and recline when she needs to sleep. My Mom is in her recliner for nearly 20+/hrs/day so this is a must. Can you help? I would be willing to consider a special order.
Answer
Dear Ms. Catalino:
Thank you for your inquiry. Sorry for the delay. We are still waiting on the manufacturers response about foot lift option. The fact is that a double motor petite lift chair is not available from our current suppliers. The alternative is a a medium double motor electric lift chair. Comfort Medium 26 in Double Motor Lift Chair (LBD62M105RPCTGISG). Someone will contact you on Monday with more information and options.
Respectfully,
Date Posted:
9/10/2004 1:51:04 PM
Question
Can you tell me if item#THW41TDMMD has a pencil pocket in the left breast pocket.Thanks!
Answer
Dear Laura:
Thank you for your inquiry. This lab coat comes with left breast pocket and two lower pockets. Hope that answers your question.
Respectfully,
Date Posted:
9/9/2004 3:07:05 PM
Question
Can you tell me what is in this product.It is bing used on me.What medication are in it .ty jean
Answer
Dear Jean:
Thank you for your inquiry. Iodoform is a form of an antiseptic used to prevent infections.
Hope that helps,
Respectfully,
Date Posted:
9/1/2004 11:47:54 AM
Question
I'm looking for sterile, pouched 60mL jars. A smaller version of the polypropylene specimen containers that are "ready for OR use" (your item number 13303DNYDDM) would be suitable. Thanks for any help you can provide.
Answer
Dear Mr. Sly:
Thank you for your inquiry. The only smaller alternative that we carry is Specimen Containers, 3 oz, Polypropylene ( Item # 23303DNYDDM)
Hope that meets your needs.
Respectfully,
Date Posted:
9/1/2004 10:54:03 AM
Question
I have a queen size bed . I need something to go between the mattress & box spring which would angle the mattress to make my head higher than my feet .
Answer
The following product is called a Bed Wedge. It offers gentle support when necessary to elevate the upper body or legs, or to use as a trunk stabilizer for side-lying position. Designed for patients with problem breathing, poor circulation, hiatus hernia, back or neck problems. Polyurethane foam slant with removable zippered polycotton cover. I comes in blue color and in three different sizes.
Date Posted:
9/1/2004 6:47:41 AM
Question
You advertise MATERNITY scrubs, but they really aren't...how misleading is that. Do you not think nurses need maternity scrubs?? Not all of us can just switch to a 3x from pregnancy when we'd rather feel pretty wearing actual maternity cut clothing. Your website is misleading and disappointing to say the least.
Answer
Dear Ms. Thompson:
We do have the following two maternity style scrubs currently available for now:
Respectfully,
Date Posted:
8/31/2004 6:04:54 PM
Question
Hi, Looking for 6in x 6 in adhesive bordered gauze
Answer
Dear Martin:
Thank you for your inquiry. Here is the item that you are looking for: Carrington Border Gauze 6 in x 6 in (Item# 640101INM)
Respectfully,
Date Posted:
8/31/2004 3:40:52 PM
Question
I need to locate and order replacement lead wires for a MECTA Spectrum 4000 ECT Machine, any idea where I'd find these or who might manufacture them? Our Service manual has gone missing.
Answer
Dear John:
Thank you for your inquiry. You may wish to check on the following website for inforamation and replacement products.
Respectfully,
Date Posted:
8/31/2004 11:33:04 AM
Question
Do you carry butterfly bandages, if so whats the item #?
Answer
Dear SSgt. Gates:
Thank you for your inquiry. We carry several different sizes of butterfly wound closures:
You can order these items over the phone by calling 877-706-4480.
Date Posted:
8/30/2004 5:04:20 PM
Question
Do you have any beds with capacity of 400lbs +?
Answer
Most of the beds we carry have a weight capacity of 400 lbs or greater. You can find our selection of beds and bed packages here:
If you have any other questions please call us toll free at 877-706-4480.
Date Posted:
8/26/2004 12:41:39 AM
Question
I am looking for a roller compressor that is kept in the freezer to use to reduce swelling. It is made of either aluminum or stainless steel.
Answer
Dear Ms. Waltman:
Thank you for your inquiry. We checked with our suppliers and no one appears to offer this type of product.
Sorry we could not assist you with your needs.
Respectfully,
Date Posted:
8/25/2004 8:22:42 PM
Question
Hi, request manual technical reparation of novametrix 511, pulse oximeter.Thank.
Answer
Dear Mantegazza:
Thank you for your inquiry. You may wish to contact the manufacturer for the manual for novametrix 511. You can find the information at http://www.novametrix.com/.
Respectfully,
Date Posted:
8/25/2004 1:50:51 PM
Question
I would like to find out how best i can remove spots and blemishes caused by insect bites when i was still young.I am a black lady though light in complexion .i have tried aloe vera but its not helping.Please help.
Answer
Dear Bee:
Thank you for your inquiry. We would recommend that you visit a dermatologist for a better recommendation to your condition.
Respectfully,
Date Posted:
8/25/2004 11:17:59 AM
Question
Can you tell me what the length of item# THW41TDMMD is? Do these long lab coats come in shorter lengths? I need the long lab coats but my hisband is short. Also, do you do embroidery?Thanks!
Answer
Dear Ms. Montone:
Thank you for your inquiry. We carry a number of alternative coats that may fit your husband. Please take a look at our men lab coat selection Men's Lab Coats.
For a complete selection of lab coats please click on the links below:
Date Posted:
8/23/2004 7:54:29 PM
Question
My mother has a Pronto R2 Electric Power Chair. She is not the original owner. We need a parts list and Batteries and Charger and the wiring harness from the batteries to the unit. Can you please forward this information or let me know where I can get it. You can also contact my father, Leo Stewart at 928-758-5312 if you wish. Thank you. Gail Stewart
Answer
Dear Ms. Stewart:
Thank you for your inquiry. Pronto R2 is manufactured by Invacare, Inc. On their corporate web site, you will be able to find dealers in your area that provide support and spare parts for this power chair. Take a look at http://www.Invacare.com. Good luck.
Respectfully,
Date Posted:
8/21/2004 5:52:33 PM
Question
How Reliability is applied to health care?
Answer
Dear Paramjit:
Thank you for your inquiry, but your question is not clear. Please rephrase and resubmitt.
Date Posted:
8/21/2004 6:19:39 AM
Question
Do you know if there are any parts to this machine available or if there is a manual available?
Answer
Dear Ms. Dietzler:
Thank you for your inquiry. It is best to try to identify the manufacturer for this piece of equipment. Then conduct a search for their web site through a search engine such as Google.com. One the web site, you should be able to find a list of dealers in your area or contact the manufacturer for more information.
Respectfully,
Date Posted:
8/21/2004 12:40:26 AM
Question
I am looking for a brace to help support the lumbar region and pelvic region.would like to know what type of brace to wear?
Answer
We would recommend that you consider one of the following models:
If you have any other questions, please call us toll free at 877-706-4480.
Date Posted:
8/20/2004 2:21:34 PM
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