Ask The Pros:

Question
Hi, I''m interested in obtaining a bi-directional ultrasound portable doppler. Do you have an agent in Singapore that we can contact? Thank you.

Answer

Dear Meng Poh:

Thank you for your inquiry.  Unfortunately, at this time we do not have representation in Singapore.  We do, however, ship our products worldwide. 

Date Posted:
12/12/2010 9:00:48 PM

Question
Can the Blue Vinyl Cold Pack-Neck Contour also be used as a heating pad And what is the best way to heat it. Thanks.

Answer

As per the user instructions included with this product per direction of manufacturer:

Do not attempt to use the ColPaC as a hot pack. No hot water. No microwave. Use only as a cold therapy product.

This product is suggested for the use you are looking for:

http://www.medical-supplies-equipment-company.com/product/ppf/id/10399/new_prod_full.asp

Date Posted:
12/12/2010 4:35:19 PM

Question
Is this chair a quality one for the price

Answer

Dear Mr. Coutermarsh:

Thank you for your inquiry.  This chair is manufactured by Golden Technologies, world's leading manufacturer of luxurious lift and recline chairs.  This product comes with lifetime warranty on frame, 3 yrs on mechanical labor, and 1 yr on electrical labor lifetime warranty on frame, 3 yrs on mechanical labor, and 1 yr on electrical labor.  When selecting a lift chair, please make sure that check that chair meets your weight capacity and height requirements. 

Date Posted:
12/12/2010 2:32:32 PM

Question
We are looking for a cooling method for patients in transport. How long do theses products stay cold after removal from the freezer

Answer
The cold duration expectancy for this item while in use is approximately 30-40 minutes.

Date Posted:
12/11/2010 8:07:06 PM

Question
I have a small island in remote part of Canada and, given my rather advanced age and that of others on islands around me, I would like information on the best defibrillator for this enviroment... we are approximately 5 miles from a marina and an additional 10-16 miles from a hospital.

Answer

Dear Gary,

Thank you for the inquiry. What type of setting is the defibrillator going to be in? We sell new and used. Which would you prefer? Please let me know. Thank you.

Respectfully,

MSEC

Date Posted:
12/11/2010 8:01:09 PM

Question
I am looking for a portable toilet that must have a steel or stainless steel pot.The kind we have now is made of heavy plastic, but holds the smells we can not get rid of.

Answer

Dear Theresa,

Thank you for contacting us. Unfortunately we do not carry a stainless steel commode pail. Unfortunately, once the pail begins to linger, a replacement is suggested.

http://www.medical-supplies-equipment-company.com/product/ppf/id/5342/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
12/11/2010 6:52:32 PM

Question
hi.. I want to know all the specific details incluide the pressuremmhg of all the sizes ofanti-embolism socks

Answer

The compression on our stockings varies brand to brand and size to size.  Please see the link below for available compressions and styles:

http://www.medical-supplies-equipment-company.com/SP/PPF/Param/365807_0_1_0/Products.asp

Date Posted:
12/10/2010 11:24:27 PM

Question
I need to know the order number and price of the post, which slides down in the chair, that the swivel arm rest attaches to. Thanks, Barry

Answer

Dear Barry,

Thank you for the inquiry. The part number is 6060-V CP12 and the cost is $23.10 plus shipping.

Respectfully,

MSEC

Date Posted:
12/10/2010 10:37:01 AM

Question
Please tell me what category mattress this is; Support surface I, II, or III

Answer

Dear Kerry,

Thank you for the inquiry. The manufacturer told me that it was a support surface II.

Respectfully,

MSEC

Date Posted:
12/9/2010 4:54:35 PM

Question
How do I know which size to order

Answer

The sizing is as follows, based on neck circumference:

Regular - 14-16"

Large - 16-18"

Wide - 18"+

Date Posted:
12/9/2010 3:01:57 PM

Question
Is the Operator Manual and Service Manual included We need a quote on 3 including shipping. Thanks

Answer

Dear Stephanie,

Thank you for contacting us. I will have a quote for you shortly.

Respectfully,

MSEC

Date Posted:
12/9/2010 2:11:24 PM

Question
We have Armstrong Medical brand crash cart steel - older style that I would like to add individual locking breakaway device to the two top drawers. Do you have a 3 breakaway locking bar?

Answer

 Dear Tommy,

Thank you for the inquiry, however, our accesories are for Harloff carts not Armstrong. They are not compatiable.

Respectfully,

MSEC Sales

Date Posted:
12/9/2010 12:00:13 PM

Question
I am looking to purchase the 4 oz DAG in a quantity of 24.. Please respond as soon as possible with cost per each.B.J. Merket

Answer
This quotation has been e-mailed to you.  Note, all DAG is on a vendor backorder and we do not have a current ETA on any size.

Date Posted:
12/9/2010 9:41:24 AM

Question
Can these trays be sterilized What are they made of? Do you offer a discount for large quantities? We need about 50. And how much would shipping be on 50? Thanks, Cathy

Answer

Dear Cathy,

Thank you for contacting us. The trays are made of stainless steel. We do offer volume discounts. I will forward a quote to you with the shipping and discount. Thank you.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
12/9/2010 9:08:36 AM

Question
Greetings, I''m searching for an overbed table that pivots away versus rolling away. I''ve found pivoting tables for lift chairs, but these don''t adjust high enough for my father''s adjustable bed. I''m very surprised that this is so hard to find! Thanks in advance for your assistance! Brian

Answer

Dear Brian,

Thank you for contacting us. We recommend the following:

http://www.medical-supplies-equipment-company.com/product/ppf/id/17950/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
12/9/2010 4:32:39 AM

Question
Our CNA class purchased several items from your company. I have been able to trace everything except Item #12044WA3BS Elderly Female Complete Nursing Skill Manikin. This item was purchased by itelf. The price online is $1812.95 but I am sure there is shipping and tax. A copy of the invoice would be fantastic. Thank you, Terry Britt Account Clerk, DC 559-651-0888

Answer

Unfortunately, we have no record of purchase of this item for your organization.  We show the item below having been purchased by your company in 2010:

1 item - 21744WA3BS - Purchase date 2/2/2010 - Ordered by Cecilia Huerta - Order total $544.80

Date Posted:
12/8/2010 6:36:33 PM

Question
Hello Customer Service,I am looking for a First Aide Cot that is 30 High. It is actualy a table that is that has a heavy fabric covering.Thank youPedroAPS Industries

Answer
Thank you for your inquiry. Regrettably, we only have this first aid cot available which is only 16 3/8 inches high.

Date Posted:
12/8/2010 4:04:07 PM

Question
Is there a manufacturer or brand name for this product

Answer
This is manufactured by Tuffcare.

Date Posted:
12/8/2010 3:12:51 PM

Question
Hi there,Are you able to let me know the weights of the individual weightsI noticed in the pictures that they are just numbered.thanksBeth

Answer

The detailed specifications of this multi-gym may be found at the link below:

http://www.hoistfitness.com/consumer/equipment/h-4400.aspx

Date Posted:
12/8/2010 12:31:49 PM

Question
How often can or does the fingerprint narc safe fail to recognize a print How many keys comes with the system?

Answer

Dear Eva,

I will be sending you a brochure shortly.

Respectfully,

Christina Villa -  MSEC Sales

Date Posted:
12/8/2010 11:42:13 AM