If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
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Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
After I do form is INITIALLY opened, how long is it good for or does the exp date remain the same
Answer
As these items are sterile, it is recommended that they be used immediately. Once opened, the sterile properties are void and may no longer be safe for use.
If you are opening and applying in a sterile manner, you may be able to keep the opened container for approximately 1 week.
We would suggest consulting the manufacturer of the goods for their recommendation as well.
Date Posted:
2/6/2014 2:56:45 PM
Question
Can you please email or fax 614-722-4010 a price quote for the following items: 1. Professional Recumbent Exercise Stepper/ Bike Item# 07RFMI 2. Upright Professional Indoor Exercise Bike Item# 07BFMI
Answer
Thank you for your inquiry. I will have a formal quote for you including shipping charges shortly. Thank you
Date Posted:
2/6/2014 2:18:37 PM
Question
For the item listed in the subject block, is it possible to have a combination lock oposed to a key lock installed
Answer
Thank you for your inquiry. Yes, this unit is available in a combination lock and I will need you an official quote with the brochure attached for your review.
Date Posted:
2/4/2014 3:52:09 PM
Question
What are the dimensions of the tip
Answer
Dear Shobha:
Swiss Jeweler Style Forceps, #3C, 4-3/4in Straight, Narrow Fine Points is 0.012mm
Swiss Jeweler Style Forceps, #7, 4-1/2in Curved, Fine Points is 0.019mm
Date Posted:
2/3/2014 3:51:42 PM
Question
I would like to know how to set this scale right I bought it a yr or so and the reason im evening asking is because my granddaughter is going in the service and she had to do her last weigh in and she came home and said my scale is 8lb off so can you help me out as I count on this to be true weight
Answer
If you purchased a Detecto scale, they will be able to assist you with calibrating the scale.
You may reach them at (800) 641-2008.
Date Posted:
2/3/2014 7:27:21 AM
Question
What is the actual size/capacity of these I am familiar w D and M tanks and know a C would be smaller than D, but an M6?I am considering a tank to be packed on a horse, so I need some size numbers.Thanks!
Answer
M6 Cylinder is the smallest we carry, it has 170 liter capacity/6 cubic feet - dimensions are apx 12in H x 3.2in Diameter.
Date Posted:
2/2/2014 10:16:51 AM
Question
i need 2 tracks for a corner turn one left one right for 5feet by 3ft 4 inches
Answer
Dear Farris:
Thank you for your inquiry. One of our customer service reps will contact you shortly.
Date Posted:
1/30/2014 1:05:30 PM
Question
Hello: Do you have a Canadian distributor? If not, how long would it take to get to Ontario L8P3N5? Thanks for your time, Sharon McMaster University 1200 Main St. W. Hamilton, ON Canada
Answer
Dear Ms. Gataiance:
Thank you for your inquiry. We do not have a Canadian distributor at this time. Usual transit time to Canada is 5-7 working days, depending on Customs. If you can provide us with desired quantities and item number for the lab coats we will be happy to provide you with a quote . We look forward to hearing from you.
Date Posted:
1/29/2014 3:26:53 PM
Question
I am looking for a fitted gurney sheet that is not disposable. Is this the best option you have
Answer
We do offer reusable, knitted, stretcher sheets. They are sold by the case of 5 dozen and are available in white, blue or green.
White: $331.62/case
Dimensions are 70in L x 24in W x 9in D.
Blue: $467.40/case
Dimensions are 70in L x 24in W x 9in D.
Green: $734.70/case
Dimensions are 78in L x 27in W x 9in D.
Date Posted:
1/29/2014 12:56:30 PM
Question
I am in Ft Myers, FL and we have been wanting to purchase a diabetic sock called Therafeet. We are unable to find. Can you be of help I finding this brand or another alternate.....thank you
Answer
The diabetic socks we have available can be found here: http://www.medical-supplies-equipment-company.com/product/ppf/param/409_0__1_true/product_search.asp
Date Posted:
1/28/2014 3:53:47 PM
Question
what is included in this kithow is it used? how often?precautions? indications?thanks
Answer
This item is the head halter only. Chin and forehead straps are also included if there is limited occipital shelf.
The frequency, precautions and indications will be something you should consult with your physician/therapist.
This can be used with any standard cervical traction kit in place of the existing head halter.
Date Posted:
1/28/2014 8:57:21 AM
Question
Hello! How much it costs
Answer
Dear Catherine:
This unit will not work in Europe due to different voltage settings. We do have units which function on 220/240V and will be happy to discuss those with you. We have a Russian speaker available to discuss your needs and pricing. Please email him directly in Russian if you would like at gary@msecompany.net. Skype is also available for discussion. We look forward to hearing from you.
Date Posted:
1/27/2014 4:31:48 PM
Question
Dear sir, plz send me quotation & image of siemens and philips c-arm machine and full details of machin like make,manuf.use,total year of use thank you Rupali
Answer
Thank you for your inquiry. Do you have a particular model you have previous experience with? Also, what is the oldest year model you are willing to accept? Finally, could you provide me with a budget amount for the C-arm? Once the information is provided, I will be able to provide you with a formal quote. Thanks!
Date Posted:
1/27/2014 3:17:11 AM
Question
Ma'am/Sir, I would like to get a quote for 5 bassinets. Item# DxFW-BNNKM
Answer
Thank you for your inquiry. I'm going to be the representative that will assist you with this request. Could you provide me with the destination zip code? This will allow me to also calculate the shipping charges as well. Thanks!
Date Posted:
1/26/2014 6:20:04 PM
Question
i need hardware kit for left side handle lumbar drop piece. thanks
Answer
This item has been discontinued from our inventory for some time. Parts are no longer available through MSEC.
Williams Healthcare should be able to assist you: http://www.williamshealthcare.com/
Date Posted:
1/26/2014 8:22:50 AM
Question
Hello!I have poor hearing in one ear.I did ok with a regular $90 Littman, but not, always.I am now considering the 2 in 1 Sprague Rappaports.I found the 2 in 1 Deluxe discounted at $50.75,and the Deluxe 2 in 1 Tube 22 K gold plated at $84.85 discounted Only diff the gold plate Thank You
Answer
Yes, the only difference in the two items is that the 22K Gold Plated unit features all metal parts plated in 22K gold rather than the standard chrome finish.
Date Posted:
1/23/2014 3:14:17 PM
Question
This wheelchair is just the size I need for my Mother, but it will be used in a nursing home and needs to be vinyl material instead of nylon. Can you get it with vinyl Or maybe something similar in the same size and height? Thank you for any information.
Answer
We do have an option the same size and similar specifications for you, please see the link below:
http://www.medical-supplies-equipment-company.com/product/ppf/id/32183/new_prod_full.asp
Date Posted:
1/23/2014 9:04:30 AM
Question
I run the UNC Chapel Hill CT. simulation lab. We are just starting up and are looking to find mannequin simulators that we can use for flexible bronchoscopys's on, also trachyostomy simulator mannequin. Would you be able to help me out with this? Thank you, Neal Murty
Answer
We have a couple of options available for you. We will e-mail with additional details.
Date Posted:
1/22/2014 9:40:58 AM
Question
My company currently has this manikin. However, we were keeping the removable organs and other items in a seperate box. Unfortunately, we have lost this box. Do you have an option to purchase these organs and other parts
Answer
Thank you for speaking with me. As I noted, in order for us to identify if we offer replacement parts, we would need to confirm the brand and model of the manikin you have. If you are unable to confirm this, the interior dimensions of each cavity may be helpful.
You may e-mail or call me with this information, contact details are below.
Brittany Steffen
877-706-4480 ext 106
Brittany@MSECompany.net
Date Posted:
1/22/2014 8:13:58 AM
Question
please confirm if the wax therapy can help relief ankle and metatarsal pain
Answer
As with any medical treatment, results may vary and you should consult a physician or physical therapist before using this as means of therapy.
To answer your question, there have been proven cases in which paraffin therapy was very successfull in treating foot and ankle pain.
Date Posted:
1/22/2014 3:21:04 AM
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