Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Hi,How long will DAG solution stay good Does it go bad or become ineffective over time? I want to order a gallon but not if it wont keep.Also, would it be advisable to transfer it into a glass jar for long time storage?Thanks

Answer
Thank you for your inquiry. DAG solution shelf life is around 4-5 years before it will become less effective. As long as the jar is sealed tight this will be fine for storage. Thanks!

Date Posted:
10/5/2011 12:44:05 AM

Question
We are looking to purchase two double ceiling mount lights for a surgi center we are building. Can you tell me the preferred mounting height from the floor to the underside of the light I ask because we have two ORs with two different ceiling heights.Thank you!Laura

Answer
Typical working distance from the surgical surface is suggested to be 39 inches from light to surgical site.  There should typically be some additional distance for full range of motion.

Date Posted:
10/4/2011 6:32:48 PM

Question
Hello, I am interested in purchasing the below item, and am in need of a price quote. Item# 2003003-1563GUR Otoscope/ophthalmoscope wall mount set qty:6 to be shipped to: USS MAKIN ISLAND LHD 8 MPC DLA DISTRIBUTION SAN DIEGO 3581CUMMINGS ROAD BLDG 3581 SAN DIEGO CA 92136-3581 please sent to ericksjl@lhd8.navy.mil Thank you in advance.

Answer
We will have this pricing to you shortly.

Date Posted:
10/4/2011 5:11:20 PM

Question
We are the makers of the Universal Exercise Bed. A new revolutionary health/fitness rehab exercise machine. We would like to feature our product on your site. Please take a look at our product and let us know if our product will be a good fit on your website? www.run3e.com. Thank you.

Answer

Thank you for your inquiry. At the moment we will pass on this business opportunity. Thank you for your consideration.  

Date Posted:
10/4/2011 4:13:02 PM

Question
I would like to request a demonstration of your ACLS manikin. Please have a sales rep contact me.

Answer
Thank you for your inquiry. Regrettably, since we don't have any sales rep located in IL. We will be happy to assist you with all the questions and concerns via online. We may be able to have an demonstration video for the manikin. Did you have a manikin in particular you were interested?

Date Posted:
10/4/2011 3:31:00 PM

Question
hi i will like to purchase one of this Item# 6GAB6MSCHMD can you give me a delivered cost to 75 Greyling street,Pietermaritzburg,South Africa,3201 please feel free to contact me for any other questions regards Zaheer Ismail

Answer
Shipping for one case of these bags is approximately $62.21 via US Post to South Africa.  Your order total would be $139.36.

Date Posted:
10/4/2011 10:17:51 AM

Question
Do you have Agents in South Africa for the distribution of Ambulance stretchers because I am interested in the Item#83TPPSC Stretcher.

Answer
Thank you for your inquiry. Regrettably, we don't have any agents in south africa. However, we do ship internationally and all payments are paid via wire transfer.

Date Posted:
10/4/2011 8:59:44 AM

Question
What are care instructions for the disposable incentive spirometer how do you know when it should be replaced?

Answer

Thanks for your inquiry!

Sine the product is designed for a single use patient, it is recommended to just rinse the mouth piece, you may use it as long as everything it's working properly.

Please feel free to contact me if you have any questions, or require additional information.

Date Posted:
10/4/2011 8:00:00 AM

Question
We are looking for your Indian distributor for the above products need for medical colleges. please let us know the local dealers for your range of products. Thanking you Shivakumar

Answer
We do not have any dealers outside of the United States.  We do ship internationally, however payment is required by wire transfer before orders may be processed.

Date Posted:
10/4/2011 2:04:34 AM

Question
Good Evening, I was curious if you have a patient lift that is portable. My fiance and I would like to begin traveling however it is sometimes tough to find a medical renal company that rents a patient lift especially in the Caribbean. We are looking for a lift that we could simply pack up and check into the airlines. We greatly appreciate your time and help. Christine

Answer

Unfortunately, we do not carry any patient lifts that are classified as portable.  You may find this website helpful for your needs:

http://www.shermanoaksmedical.com/Liko_Patient_Lift_p/203-liko.htm

Date Posted:
10/4/2011 1:11:00 AM

Question
For someone whos hand is spastic from MS is there a maximum time that this should be used in one interval or daily or weekly to avoid harm. Is it safe to use as long as it is comfortable?Thank you for your help.Trish

Answer

Thanks for your inquiry!

We recommend you follow your health care providers instructions. We also suggest this product to be removed at least every two (2) hours to check for skin integrity, proper circulation and rehabilitation exercises.

Please contact me if you require additional information.

Date Posted:
10/4/2011 12:34:18 AM

Question
Is it possible to get this unit with handrails on both side? also do you have any similar products with 300 Lbs. or so weight ratings?

Answer
Thank you for your inquiry. Regrettably, we are unable to add handrails to both sides of this step stool. However, you do have your choice of either left or right side to put the handrail. This item has a 600 lbs weight capacity.

Date Posted:
10/3/2011 11:37:10 PM

Question
I need a quote for the following items: Complete Set for Laparotomy Procedure Quantity 1,000 Complete Set for Laparoscopic Procedure Quantity 1,000 Thank you

Answer
Please advise of the item number you are requesting. We will then be able to provide your price quote.

Date Posted:
10/3/2011 12:13:42 PM

Question
What size should I order if i wear size M' shirtThanks

Answer

Thank you for your inquiry.

Please click here to view our medium size consultation coat.

Date Posted:
10/3/2011 11:55:20 AM

Question
What size should I order if I wear size M'.Also, what is the shipping charge to CanadaThanks

Answer

Thanks for your inquiry,

Above the features of the coat, there's an option tab, please click the tab and you will be able to select your desired size.

It will be under the product name between the Detail & Related Tab. Shipping to Canada is approximately $40.00, I can give you an exact shipping quote if you'd like, I'll just need your postal code.

Please contact me if you have any questions or require additional information.

Date Posted:
10/3/2011 11:53:24 AM

Question
We would like to discuss our distributor program with you. Simple, fast, easy to apply, the EvenUp uses a patented innovative design which helps to equalize a patient’s limb length and reduce body strain while walking in a cast or walker. Easily removable, the EvenUp comes in three sizes, fits the left or right shoe and is adjustable to two thicknesses. Please visit our website: http://www.evenupcorp.com

Answer
Please see more information to kgilbert@msecompany.net

Date Posted:
10/3/2011 11:44:30 AM

Question
Please elaborate on hanging/ mounting method and additional hardware needed for a single bed straight track-10’-2†exam room dividing curtain. Any mounting details that can be provided will be helpful.

Answer
Please check your email for futher detailed information regarding our cubicle curtain and accessories.

Date Posted:
10/3/2011 9:51:33 AM

Question
Dear Sir/Ma'am, We would like to introduce ourslves as one of the leading manufactureres and distributors for sports, fitness performance testing equiment to the Indian Defence Forces. Our clients are interested in purchasing water training dummies for underwater / onsurface training. We request you to kindly send us all details and brochures for water dummies for required training. We look forward to your reply as soon as possible. Thank you Best Regards Varun Grover.

Answer
Thank you for your inquiry. Please see our Water Rescue Manikins category and once you're selection has been made. I see if we can provide anymore documentation other than what is listed on our website. Thanks!

Date Posted:
10/3/2011 6:29:47 AM

Question

What accessories do you offer for the Queen Size Standard Bed Frame, BQ1013GLT

 

Answer

Thanks for your inquiry, the available accessories for this product are the half bed rails $204.60, and the bed risers: $ 192.20.

Please contact me if you have any questions or require additional information.

Date Posted:
10/2/2011 10:05:27 PM

Question
Can you provide the dimensions of your Queen Size Standard Bed Frame, BQ1013GLT. The picture in on your site looks like a standard.

Answer
Thanks for your inquiry, the dimensions for our Queen Size bed our 60 x 80.

Date Posted:
10/2/2011 10:03:52 PM

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