Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
what is the weight limit for this strecher

Answer

Ms. Granlund,

The weight capacity for this stretcher is 250 pounds.

I am currently working on getting pricing for this item in the amount of the 100 units requested.  As stated in the voicemail I left, this is the frame only, if you need any accessories (side rails, litter pad, fowler backrest, restraint straps) please let me know and I'll provide pricing for those as well.

If you have any other questions, you may contact me via your preferred method below:

Brittany Steffen-Smith
Sales Associate
1-877-706-4480 ext 106
brittany@msecompany.net

Date Posted:
4/27/2009 2:53:19 PM

Question
I have patient with open trache. Need a shield or cover of some type to protect the opening and others when she coughs. She is active and goes out in public.

Answer

Malinda,

We offer a Tracheostomy Barrier Shield (StomaShield) which is placed around the neck and the shield covers the trach.  We also have other Tracheostomy Care Supplies for any trach care needs.

Date Posted:
4/27/2009 1:48:01 PM

Question
Wood this be considered a WOOD shoe, My doctor prescibe a wood shoe for my foot that has a broken bone

Answer
 This is similar to a wood shoe.  But you may wish to run this past your doctor.

Date Posted:
4/27/2009 1:43:30 PM

Question
I need 10,000 surgical masks urgent for Mexico city can you sell them to me?

Answer
4/27/2009 12:35:46 PM
 

Date Posted:
4/27/2009 12:24:19 PM

Question
I am trying to find a good support belt product for my daughter. She was told by her OB to get a support belt because she has a torn ligament. I am living on disability income and and didn't know what to buy as I see this item is quite expensive. Sincerely, Rebecca

Answer

 Dear Rebecca:

Where has your daughter torn a ligament and is she pregnant?

Date Posted:
4/27/2009 7:13:19 AM

Question
need to know if i can purchase product named. Iodoflex,cadexomer iodine pads through your company. If not where can they be bought

Answer

Christopher,

Thank you for your inquiry.We do have the iodoflex cadexomer iodine pads in stock and ready for immediate shipping. Please specify the size and the quantity needed in order to receive pricing.

Please give me a call at 1-877-706-4480 x 108 with the information requested above.

Gilbert

Date Posted:
4/27/2009 12:55:22 AM

Question
hOW MANY SPRINGS ARE IN THIS MATTRESS?DOES IT COME IN THE 84 INCH SIZE

Answer

Dear Jane,

Thank you for the inquiry. Unfortunately the amount of springs in this mattresses is unknown.  I was told from the warehouse that it is just the standard amount that come in a extra firm mattress.  The extra firm does not come in an 84 inch.  The standard innerspring mattress is the only one that comes in 84 inches.

Respectfully,

MSEC
 

Date Posted:
4/26/2009 12:06:47 PM

Question
Item number 0501GENCan this type of gurney be raised and lowered if needed.Thankyou

Answer
 This is not a collapsable stretcher.  We do not carry new, collapsable stretechers.

Date Posted:
4/25/2009 11:01:09 PM

Question
Can item number 056GEN be raised and lowered.

Answer
 This is a folding stretcher which folds in center for storage.  Can not be lowered.

Date Posted:
4/25/2009 10:23:46 PM

Question
I have been suffering with allergies and asthma for a few years. I currently take injections once a week, as well as flonase, singulair, advair, and xyzal.Can I safely take clear- ease sinus with these listed medications? Thanks, Susan

Answer

 Dear Susan:

Thank you for your inquiry, but we can not make the determination about clear-eases use in conjunction with the medications you had listed.  Please consult with your physician.

Date Posted:
4/25/2009 9:04:35 PM

Question
How does this attach to the toilet?? There are no instructions.

Answer
 These rails go between the water cabinet and the seat.  The instructions are included within the packaging.

Date Posted:
4/25/2009 3:41:41 PM

Question
My question is. If I am washing this blanket twice a week what is the life expectancy of this product?

Answer
These durable blankets are designed to be used in the demanding environment of a medical facility.  Unfortunately, we do not have any data which may specifically address your question.

Date Posted:
4/25/2009 1:04:59 PM

Question
Hi, what is the exact height and diameter of the holder? Susan

Answer

Susan,

The diameter of the Oxygen Bottle Holder is 4-3/4" and the height is 13".

Date Posted:
4/25/2009 10:26:47 AM

Question
What size are these sheets?

Answer
 

Date Posted:
4/24/2009 5:27:58 PM

Question
To whom it may concern, I am seeking a formal quote on equipment for use in our Simulation Technology Learning Resource Center in the College of Nursing at Marquette University. Please include shipping and handling charges as well as any information on future contingency/contractual purchasing requirements. If the bassinets require additional equipment ie: basket and mattress, please include in quote. I am interested in quotes on the following bassinets identified from your website:item# 8258UMFitem# 21x8207NKMitem# t71X0009NKMitem# 03x0307NKMitem# 0029NKM

Answer

Felisa,

I will be following up with pricing including shipping charges as well as necessary accessories for the requested bassinets.  If you have any additional questions in the mean time, feel free to contact me via any method below.  Thank you for your inquiry!

Brittany Steffen-Smith
Sales Associate
1-877-706-4480 ext 106
brittany@msecompany.net

Date Posted:
4/24/2009 2:49:24 PM

Question
Do you have catalogs? May I have one? Please send to: 7 Still Harbor Ct, Hampton, VA 23669Thank you

Answer
Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please call us toll free at 1-877-706-4480 and a customer service representative will be happy to assist you.

Date Posted:
4/24/2009 8:48:52 AM

Question
Hello,Do they make the cage crib top for this item? I see the 30x60 but not one that is 36x72. Thanks for your help.

Answer

Ryan,

We do offer a chrome cage top for our youth cribs.  I will follow up with pricing.  If you have any questions, please feel free to contact me.  Thank you!

Brittany Steffen-Smith
Sales Associate
1-877-706-4480 ext 106
brittany@msecompany.net  

Date Posted:
4/23/2009 8:42:07 PM

Question
confirm this Item can fit on my iontophoresis Empi Dual channel

Answer

Dear Jocelyn,

Thank you for the inquiry. I was told by our warehouse that it should work. If you order the wires and they don't work, we will not charge a restocking fee.

Respectfully,

MSEC
 

Date Posted:
4/23/2009 5:42:21 PM

Question
what is the voltage requirements for the 8284-FDWHM

Answer

Rick,

We will follow up with a spec sheet for this item.  If you have any additional questions please feel free to contact me via any method listed below.  Thank you!

Brittany Steffen-Smith
Sales Associate
1-877-706-4480 ext 106
brittany@msecompany.net

Date Posted:
4/23/2009 1:23:06 PM

Question
the description indicates that this unit can be locked? Is it a key lock or can a combination lock be used?

Answer

Dear Amy,

Thank you for the inquiry. A key lock is included in the price. If you want a combination lock, it will be additional fee. It can be quoted with shipping cost to your facility if you email christina@msecompany.net and she can provide a quote.

Respectfully,

MSEC
 

Date Posted:
4/23/2009 10:02:07 AM

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