Ask The Pros:

Question
Hi I am a doctor, I would like to know I want a machine to be used for facial muscle pain, which model is more suitable. If yes how can I place the order? How about the disinfection of the applicator? Thanks!!

Answer

Sonicator Plus 994 Combination Therapy can be used for facial muscle pain.  However, care must be taken not use the devices on or near eyes, on pregnant women, on individuals with cardiac pacemakers.  The unit comes with an extensive manual and will have a greater overview of dos and donts.  The care instructions are shown below and again are addressed in greater detail in the product manual:

1. The Sonicator Plus 994 can be wiped off with a damp cloth. The power cord should be disconnected from the unit before this is done. In the case of stubborn dirt a gentle
household cleaner can be sprayed on the cloth and then wiped on the unit. If this method is used, remove any cleaner residue with a damp cloth. Do not spray cleaner into the vents of the unit.
2. Follow the EZ Trode package insert for the use and care of the electrodes supplied with the Sonicator Plus 994.
3. For routine cleaning of the electrode cables use soap and water. Thoroughly dry after cleaning.
4. Use soap and water for routine cleaning of the Sonicator Plus 994 applicators. When disinfection is necessary, use a disinfectant such as a 10% bleach solution. Rinse the
applicator thoroughly after disinfection to remove any residue. The Sonicator Plus 994 applicator is neither autoclavable nor gas sterilizable.

Date Posted:
11/24/2008 2:23:53 AM

Question
Looking for a Oxygen mask Michine for sleeping. I would like to know the cost.. Thank you

Answer

Dear April,

Thank you for the inquiry. Are you talking about a CPAP mask?  Usually these type of masks are prescribed for people who have sleep insomnia and need a CPAP machine. Please let us know.

Respectfully,

MSEC

Date Posted:
11/23/2008 10:33:46 AM

Question
I'm looking for a shower sprayer with an overhead arm that swings around, similar to the ones at a self serve car wash. This is for a bariatric shower.Thank you,Robbie

Answer

Dear Robbie,

Thank you for the inquiry. Unfortunately, we do not sell sprayers. We are sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
11/23/2008 9:58:48 AM

Question
would these heel cups help with supination?

Answer

Dear Shauna,

Thank you for the inquiry. Soft rubber “waffle” design collapses and springs back into shape with every step. Relieves pressure on sore heels, spurs and bruises. The product does not directly state that it helps with supination.

Respectfully,

MSEC

Date Posted:
11/22/2008 2:34:07 PM

Question
I have had many cervical pillows and I need a suggestion to buy another. I have cervical disk problems and am fused c-4 to c-6 and have new issue at c6-7.I have found pillows with the smaller contoured neck work best and don't strain my neck when I am sleeping but the average pillow is usually too large of a contour. I have no preference for a type of material inside.

Answer

Dear Jeff,

Thank you for the inquiry. Here are the cervical pillows we have available. Let us know which one you have a question on.

http://www.medical-supplies-equipment-company.com/product/ppf/param/488_0__1_true/product_search.asp

Thank you,

MSEC

Date Posted:
11/22/2008 8:32:16 AM

Question
We have a 8 foot ceiling. How much should we cut the pole to have the proper distance.

Answer

Dear Michael,

Thank you for your inquiry.  The pole should not be cut. If you need it customized, we can prepare a quote for you. Our warehouse has to perform this function. Please email your specifications to brittany@msecompany.net

Respectfully,

MSEC

Date Posted:
11/21/2008 8:19:20 PM

Question
Can this tank cart for E oxygen tanks be modified to be used with the small (2 hour) i fill tanks? I use the small backpack units but they are too heavy for me to carry very far.

Answer

Dear Edythe Cwienk,

Thank you for the inquiry, but this model is not for a small backpack unit. We are sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
11/21/2008 2:52:58 PM

Question
I was asked by a MD to keep plain Dextrose 5% in stock. He didn't want it in water, is there such a product available for IV use?I am a pharmacist in long term care.

Answer
sent information, forwarded from medline.

Date Posted:
11/21/2008 1:14:34 PM

Question
i have a siatica nerve problem. pain goes down my leg from my right buttock area. any advice on the right product?

Answer
lookin into this

Date Posted:
11/26/2008 5:35:56 PM

Question
We are trying to find a Neoprene Thumb Sm/Med, Cock-Up Wrist brace Med and a Wrist Brace with palm Stay Med.We would also like a price list of knee, ankle,wrist and back Braces if you possibly can. We would appreciate your fast response and look forward to doing business with your company.

Answer

Tamar,

  The products that would best suit your request are our Universal Neoprene Thumb Spica , Universal Cock Up Splints , and Elastic Wrist Support with Palm Stays .  For pricing of the other supports, you can view the product listings of: Knee Supports , Ankle Supports , & Back Braces.

  We have an extensive inventory which should be suitable for your needs.  If there is a product you are looking for which is not listed on our website, please feel free to contact us and we will do our best to find the right fit!  Have a great day.

Respectfully,

MSEC

Date Posted:
11/26/2008 8:56:02 AM

Question
Looking for the ValuTrode AXELGAARDModel-CF5000 with MultiStick Gelsize 2 (5 cm)RND Neurostimulation Electrodes or equivalent

Answer

Shmuel,

We have the ValuTrode White Fabric Top Electrodes - 2in Round  in stock and ready to ship.  We also have several other types of ValuTrode Electrodes which we keep in stock.  Thank you for your inquiry!

Respectfully,

MSEC

Date Posted:
11/26/2008 1:40:40 AM

Question
10cc Syringe Only (without Tip Shield),406103DNBGSI.  Do you know if this syringe fit directly into a MicKey or AMT mini one G-tube?

Answer

Dear Lisa:

Thank you for your inquiry.  Unfortunately, the manufacturer could not provide us with an answer to your question. 

Date Posted:
11/25/2008 5:54:00 PM

Question
I am a student doing research requiring the use of oximeters. We are looking to get some oximeter sensors without the digital reader. Is there any data sheets that you have on them specifying the signals used so we can decide which one we want to get? Also how can we order them? Also do you happen to have any parts for blood pressure sensors such as the motor or sensor? Thanks.-Richard Ting

Answer

Richard:

We would recommend directly contacting the manufacturer with your questions.  Good luck with your project.

Date Posted:
11/25/2008 4:09:44 PM

Question
My valuve by the pump bulb is not working correctly. Can I order a new valve?

Answer

Dear Linda:

Thank you for your inquiry.  We do not sell replacement components for these units.  You may wish to contact the manufacturer and inquire about replacement part availability directly from them.

Date Posted:
11/25/2008 12:44:43 PM

Question
Hello! I want a case of 24 max N sensor, how much would be with the shipping to Puerto Rico. Thank you

Answer

Shipping to Puerto Rico for Nellcor MAX-N Neonate / Adhesive Disposable Sensor (24 per case) would be approximately $40.  You can place the order online and we will contact you to confirm the shipping charges via email or phone.

Date Posted:
11/25/2008 10:37:30 AM

Question
Is All-Through-The-Night their official name? Or the description of what they are?Also, where else can this product be purchased? Like, what stores can you find them on the shelf? Or is it by online order only?

Answer

Dear Chet,

Thank you for the inquiry. All-Through-The-Night is the name brand of the adult diaper.  This product can be purchased thru to our website. We do not have any store fronts.

Respectfully,

MSEC

Date Posted:
11/24/2008 7:58:08 PM

Question
I have never owned a nebulizer and wanted to make sure that this is a complete unit to be used with asthma medication and there is nothing else to buy. Do I need a prescription to purchase it? Please do not use my e-mail address except for a response to this question. Thank you for your help.

Answer

Dear Annette,

Thank you for the inquiry.  This unit comes patient ready, all you need is your medication. You do not need a prescription to purchase the nebulizer.

Respectfully,

MSEC

Date Posted:
11/24/2008 6:00:20 PM

Question
I am looking for the tracking for hospital privacy curtains, and can find no reference on your site.Please advise

Answer

Dear Lynn:

We do offer the privacy curtains and all the required accessories.  However, because the proper selection of these products depend on a number of different variable such as; ceiling height, curtain type, the desired layout, etc, we only offer these products once we understand the scope of the project.  If you would like to call us at 877-706-4480 x 108 and ask for Gilbert, he would be able to assist you with your selection needs.

Date Posted:
11/24/2008 1:02:51 PM

Question
Dear Pro:How is the T-Band burnished ?

Answer
lookin into this.

Date Posted:
11/24/2008 11:34:15 AM

Question
Who is the manufacturer of this item? Is the size the diameter of the opening or the entire disc? Thank you!

Answer

Dear Pauline,

Thank you for the inquiry.  The manufacturer of this item is MARLEN. The size of the diameter is for the opening.

Respectfully,

MSEC

Date Posted:
11/24/2008 10:54:24 AM