Ask The Pros:

Question
Do you have these in extra small?

Answer

Dear Anncy,

Thank you for the inquiry. Unfortunately the smallest size we carry is SMALL.

Respectfully,

MSEC

Date Posted:
11/21/2008 11:50:48 AM

Question
Hello Our primary care office is considering pruchase of this item.Do you know if this can be billed to insurance with a cpt code and the typical reimbersement for such treatment ? Thank you Marc

Answer

Dear Marc,

Unfortunately, we do not bill to insurance. Sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
11/21/2008 5:10:04 AM

Question
I got my order but the normal saline I ordered did not come. Can you tell me where it is and when can I expect it.

Answer

Dear Dawn:

The FedEx tracking number for the saline solution is 483833513593788.  Our records indicate that the item has been delivered yesterday November 19th to the following address: 

6171 Blunk Knob Rd
Elizabeth, IN 47117

Please check your front and back porches for a package.  Please contact our offices in the morning with any other question.

Date Posted:
11/20/2008 9:04:36 PM

Question
Is there a product called URL sutures?

Answer

Dear Pamela:

Unfortunately, we are not aware of this suture name.  URL is an acronym for Uniform Resource Locator or better know as the website address. 

Date Posted:
11/20/2008 12:45:39 PM

Question
I am at a missions clinic in Honduras. One of my jobs is to put needed supplies in the exam rooms. We have the equipment, but what supplies--gloves, alcohol preps,--what else?

Answer

Dear Candy,

Thank you for the inquiry. My suggestion would be to set up a meeting with a local hospital purchasing manager. They are experts and know exactly what to buy. We supply the items. Please send your list to christina@msecompany.net

Respectfully,

MSEC

Date Posted:
11/19/2008 9:36:27 PM

Question
Hello i was wondering if Madacide FD was better than Madacide 1 and what the differences are.

Answer

Dear Daniel,

Thank you for the inquiry. The difference between the two Solutions is that one is fast drying (FD) and the other is not.

Respectfully,

MSEC

Date Posted:
11/19/2008 4:40:05 PM

Question
Please send data sheet on this item with full dimensions.Thank you.Gilda Gonzalez

Answer

Dear Gilda,

Here is the information you requested:

• 2 rear swivel brakes
• 58 (H)  x 39 (L)  x 30 (W)

If you would like a formal quote sent to you with shipping charges, please emaill christina@msecompany.net

Respectfully,

MSEC

Date Posted:
11/19/2008 11:36:17 AM

Question
Dr. tells me best to keep head DOWN and not to tilt up & back...these pillows seem to tilt head BACK. True or not?? What pillow will be best?? Thanks!

Answer

Dear Andy,

Thank you for the inquiry. The most popular pillow used for your situation is the following item:

http://www.medical-supplies-equipment-company.com/product/ppf/id/10504/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
11/19/2008 12:10:14 AM

Question
What is the width of this collar at the chin, and what is the circumference (foam end to end). How long is the velcro closure strap?Thank you.AnnBrant

Answer

Dear Ann,

Thank you for the inquiry.

The Velcro Strap is 8 inches long.

Respectfully,

MSEC

Date Posted:
11/18/2008 6:55:01 PM

Question
We are looking for a retail store where we are able to try on an abdominal binder. My husband has a very large hernia and he has been looking for a binder that can be worn all the time. Many of the ones he has tried on do not cover the entire hernia and that is evident when he is wearing clothes.

Answer

Dear Ms. Schiffman:

If you are looking for a retail store in your area, you may wish to consult in the local yellow pages under durable medical equipment or medical supplies.  All of our selection of abdominal binders is available online and can be delivered to your door within 4-5 business days.

Date Posted:
11/18/2008 6:12:00 PM

Question
What is seat to floor hieght on this w/c? I am looking for a 24 inch seat width with a 15 inch floor seat. Do you have anything that may accomidate?

Answer

emailed customer wheelchair

26 inch seat and 17.5 inches from floor

Date Posted:
11/18/2008 4:38:01 PM

Question
How long is the warranty? Is this refurbished or after market? Thanks

Answer

Dear Pamela,

The warranty is for one year. This is a new compatiable sensor.

Respectfully,

MSEC

Date Posted:
11/18/2008 3:57:42 PM

Question
Attention:I'm seeking information about possible transport stretcher to transfer patientfrom our ECMO Unit to diagnostic areas of the hospital. Max (73L X 23W).

Answer
call customer, lmovm.

Date Posted:
11/18/2008 2:53:33 PM

Question
Do they make a lot of noise when put on or worn? I am going to a sleepover next week, and will have to put one on in the middle of the night whilst in bed. And don not want anyone to hear me. And if it does make noise, what can I do to muffle it?Also, how much can be smelt?Thanks!

Answer

Dear Franky:

These products are made from soft cotton/ poly blend that would sound no louder then regular cotton underwear.  Putting these under under the blanket will certainly muffle any noises.  I hope this knowledge gives you some comfort.

Date Posted:
11/18/2008 2:49:59 PM

Question
Injection cap, Ref. UG- 14703.Hi I want to know if you have this product: ARROW User gard, Intermittent Injection cap, Ref. UG- 14703. If so...please tell me how can i buy it from you. Thank you Karin Luengas

Answer

Dear Karin,

We thank you for the inquiry, however we do not carry the Injection cap, Ref UG-14703. We do have the following:

DISPOSABLE INJECTION CAP, LATEX FREE by Braun and
INJECTION CAP FOR HICKMAN CATHETER 50 PER BOX

Respectfully,

MSEC

Date Posted:
11/17/2008 8:33:23 PM

Question
Do you have or can you make a dust cover for a davinci robot, 3pc: the robot, the console, and the video monitor?

Answer

Dear Kelly:

Unfortunately, your request is outside of our area of expertise.

Date Posted:
11/17/2008 7:48:50 PM

Question
I have been seeing my doctor for degenerated disc and pinched sciatic problems. I started physical therapy too. I have been chiropracting and they use the electrode therapy when I go in for an adjustment. I am interested in purchasin my own Digital Tens unit, electrode pads and lead wires. Will these be covered by my insurance. I have BC/BS of MN. And I have met my deductable for the year and am nearly at the maximum out of pocket expense as well for the year. But regarless, I am interested in what my insurance will cover. I will be asking my doctor for the prescription in the next few days. I will call you by phone when I have the prescription.Thank you.Helen Al Said

Answer

Dear Helen,

Thank you for the information, but unfortunately we do not accept any insurance as a form of payment.  We accept cash, credit cards and purchase orders from Hospitals and government entities.

Respectfully,

MSEC

Date Posted:
11/17/2008 11:39:20 AM

Question
I am currently in a senior design group at IPFW using the MAX-A disposible Oximeter. I would like to request a Detailed Data sheet for the consideration of purchasing this product. Any help would be appreciated.Best Regards,Christopher Nord

Answer

Dear Christopher:

The information you are requesting maybe available from the manufacturer.  Please contact technical support at www.Nellcor.com.

Date Posted:
11/17/2008 9:52:27 AM

Question
Can you please advise where in Canada I can go to get the following cabinets.1ea - #2417UMF1ea - #00-274263-V4ATSAND1ea - #5617UMF.Please advise on this matter asap.

Answer

Dear Mr. Kelly:

We can and regularly do ship these products to Canada.  If you would like to provide us with a shipping address along with whether or not you have a loading dock and require inside delivery, we will be happy to provide you with the turn-key quote.  Looking forward to hearing from you.

Date Posted:
11/17/2008 8:13:58 AM

Question
can this nebulizer be use for a new born?

Answer

We would not recommend that particular model for a newborn.  Instead, you may wish to consider one of the following pediatric nebulizers:

• Pediatric Compressor "Duck" Nebulizer System item# 1006QMMEDQ
• Pediatric Compressor "Panda" Nebulizer System item# 3006QMMEDQ
• Pediatric Compressor "Penguin" Nebulizer System item# 2006QMMEDQ
• TeddyNeb Pediatric Nebulizer/Compressor item# 600BTSCHMD

As always, please consult with your pediatrician to make certain that a nebulizer you select is the right one for your baby. 

Date Posted:
11/16/2008 1:21:41 PM