Ask The Pros:

Question

Is this walker easy to fold and put into a small SUV

Answer

Hi, Jean

Thank you for choosing MSEC. This unit can be folded down for easy transport, someone from our support team will be reaching out to you shortly for additional information.

Thank you, Maria

. 

Date Posted:
10/20/2022 2:10:56 PM

Question

I buy equipment from auctions all across the USA, to resale. I sell for less then wholesale

Answer

Good Afternoon Michael:

Thank you for your inquiry.  We only sell new equipment.  

Date Posted:
10/18/2022 4:29:43 PM

Question

PLease quote qty 6 of the below 412GEN 4IN HINGED PAD FOR STRETCHERS

Answer

Thank you for your inquiry.  We will have a quote for you shortly.  

Date Posted:
10/18/2022 4:22:16 PM

Question

am needing new drain valve and assembly 6 bolts i do not see the valve in the drawings . drain is 2 1/4 Thanks for help Robert

Answer

Hi Robert,

Thank you for reaching out to MSEC.  One of our customer support specialists will be in contact soon.

Thank you,

April R.

Date Posted:
10/17/2022 5:12:15 PM

Question

I need 2 of the 72 base cabinets. I with sink left and one without sink. Please advise of pricing and expected delivery date if ordered 10/17/2022. Both slate gray. Also, do these come with a countertop at this price

Answer

Good morning Chad,

Thank you for reaching out to MSEC.  We will have a quote for you shortly.

April R.

Date Posted:
10/16/2022 9:48:52 AM

Question

I am looking for a 90 degree angle staircase that has the same height steps on both sides and has a 4 foot by 4 foot top platform. Do you have this equipment option

Answer

Hi Judy,

Thank you for reaching out to MSEC.  Once of our customer service representative will be reaching out to you shortly.

April R.

Date Posted:
10/11/2022 8:30:48 AM

Question

Hi i would like to have a delivery date on a order that we past early sept. NO one is answering me since then.

Answer

Hi Stephaine,

Thank you for reaching out to MSEC.  A response email was sent requesting that the PO be submitted in english, as well as approval on the shipping.  Also, since the order will be shipping outside of the US, we do require prepayment.  A follow up email will be sent shortly that will include the proforma invoice.

Thank you,

April R.

Date Posted:
10/4/2022 9:09:27 AM

Question

I am looking to simulate a 75-80 inch chest circumference Will this work?

Answer

Hi Nicole,

Thank you for reaching out to MSEC.  A member of our customer service team will be in contact with you shortly.

Thanks,

April

Date Posted:
9/27/2022 1:10:54 PM

Question

I need a sliding transfer bench with the cutouts and handles on the seat and the frame needs to be between 48 to 50

Answer

Good afternoon Sandra,

Thank you for your inquiry with MSEC.  A member of our customer support team will be reaching out to you shortly.

Date Posted:
9/12/2022 11:22:17 AM

Question

Model number of turbine pump needed

Answer

Hello Mr. Morris,

Thank you for reaching out to MSEC.  Someone from our customer support team will reach out to you shortly.

Date Posted:
9/10/2022 2:45:21 PM

Question

Roughly how many punch cards does this hold.

Answer

Good morning Tina,

Thank you for your inquiry.  One of our customer support specialist will be reaching out to you shortly.

Date Posted:
9/8/2022 7:43:25 PM

Question

DO YOU GUYS TAKE INSURANCE?

Answer

Thank you for your inquiry. We do not take insurance at this time. 

Date Posted:
9/1/2022 6:29:41 PM

Question

Hi, do you accept straight Medi-Cal coverage or Managed Medicare plans such as Molina? Thank you

Answer

Good Afternoon Nancy:

Thank you for your inquiry.  We do not accept insurnace at this time.  

Date Posted:
8/29/2022 2:31:46 PM

Question

Hi, I am a principal at River Hills School in Cedar Falls, IA. We are looking at purchasing an adjustable mat platform 4 feet wide: 4ft W x 7ft L x 23-35in H. Timeliness is important to us to get it as soon as possible. Colors don't matter. What can you tell us about availability, price, and timeline? Thank you!

Answer

Good morning Ms. Baker,

Thank you for your inquiry.  We will have a quote for you shortly.

April R.

Date Posted:
8/26/2022 3:20:26 PM

Question

ENCLOSED SILVER ANODIZED LUMINUM CART BI-FOLDING/LOCKING DOOR 3-POINT AIRCRAFT LATCH AND KEYED LOCK SIZE: 24W X 48L X 51O.H6 X 2 PRECISION BALL BEARING TPR WHEELS 6 CASTERS, 2 RIGID and 2 SWIVEL RECESSED PUSH HANDLES 2 3 SHELVES 2 ADJUSTABL

Answer

Good Morning Josefina:

Thank you for your inquiry.  We will have a quote for you shortly.  

Date Posted:
8/23/2022 12:44:31 PM

Question

Is this backboard sturdy enough to lift a person to vertical by lifting one end up by myselfIm; hoping to use this to help get someone up off the floor and onto a bed.Thanks.

Answer

Good Day Jeff:

Thank you for your inquiry  Backboards are designed to be used in tendem by two individuals.  We would strongly advise against using a backboard in the manner you described.  For lifting individuals off the floor you may wish to look into patient lifts.  

Date Posted:
8/20/2022 3:43:15 PM

Question

Is this privacy screen available in gray panels

Answer

Good morning, 

Unfortunately these privacy curtains are discontinued. I will look for curtains in gray and send over some options.

Regards,

Customer Service

Date Posted:
8/18/2022 7:23:45 PM

Question

Is this available without the sink If, so what is the cost?

Answer

Good afternoon Julie,

Thank you for your inquiry with MSEC.  Someone from our customer service department will be reacing out to you shortly.

Thank you,

April R.

Date Posted:
8/16/2022 4:08:19 PM

Question

What temperature is the highest setting

Answer

Hi Julie,

This heating pad has an 86° to 163° F Heat Range.  If you have any questions, please feel free to contact me directly at April@msec.co.

Thanks,

April R.

Date Posted:
8/9/2022 9:16:17 PM

Question

I am lokking to see how long it would take to ship 7 Ft Paralell bars to Pittsfield Mass. Your site has them in stock and would like to recieve them by August 18.

Answer

Good afternoon,

Thank you for your inquiry. The parts to assemble the parallel bars are in stock. The assemble lead time is 18 business days. Please let me know if you would like me to send over a formal quote to include shipping. We have 2 units that are 7ft. The XX02-3CLT and the 7033-3CLT. Let me know if you have any additional questions.

Date Posted:
8/8/2022 1:41:57 PM