Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Question do u sell to Public? And do u honor to public the Advertised Your Price Amount? My busines is looking for Hydraulic Lifter to donate needed bone cancer Family........

Answer
Thank you for your inquiry.  We do sell to the public. 

Date Posted:
4/3/2011 4:47:28 AM

Question
looking for pop off valve to use with my own self made ambu bag probably need female connector as well thanks

Answer
We cannot guarantee this unit will work with a bag other than that made by the manufacturer of this item, Anesthesia Associates.  We might recommend contacting them and requesting additional technical information to ensure this will be compatible with your unit.

Date Posted:
4/2/2011 9:03:23 AM

Question
i want to recieve the fullbariatric hospital bed

Answer
Please email us your shipping address and we will be happy to provide you with a quote.

Date Posted:
4/2/2011 8:19:32 AM

Question
Can you tell me if I can find any where to view this product locally in Knoxville TN

Answer

Dear Ms. Bowling:

This is the link to the manufacturer website.  http://www.burtonmedical.com/sal_us_south.htm

 

Date Posted:
4/1/2011 8:55:49 PM

Question
Does this table have a vanity drawer

Answer
This overbed table does include vanity.

Date Posted:
4/1/2011 6:09:27 PM

Question
mom is not 210 lbs. but has a WIDE butt - am looking for a light travel chair 22 seat - but still less than 22 lbs. Can you help me. Thanks

Answer
Unfortunately, the 20 inch width is the widest transport chair we carry.

Date Posted:
4/1/2011 11:58:42 AM

Question
Can additional shelves be added to the stainless steel cabinet with the glass front sliders?

Answer

Dear Michelle,

Thank you for the inquiry. Which item are you asking about? It depends if the manufacturer will allow it.

Respectfully,

Christina Villa

Date Posted:
3/31/2011 2:50:37 PM

Question
do you bill workmans comp-- dept. of labor or would this cost be out of pocket? if you bill D.O.L. what would be the code? do you sell portable oxygen generators for travel? THANKS FRANK

Answer

Dear Mr. Mcnabb:

Thank you for your inquiry.  We do not bill workers comp.  We do sell Portable Oxygen Concentrator item# B001OPXVNIISG. 

Date Posted:
3/31/2011 2:19:17 PM

Question
i need only the stand that will hooked on the light, i have the light without the stand; would you help me where can i find it and the priceThanks

Answer

Dear Alsafi:

Unfortunately, we do not sell stands only. 

Date Posted:
3/31/2011 12:01:06 PM

Question
Interested in discussing purchase.Please send photos,specs and condition of the actual unit for sale ,

Answer
Thank you for your inquiry. Please check your email shortly for a formal quote for the available c-arms.

Date Posted:
3/31/2011 11:07:23 AM

Question
An acquaintance of mine had a hospital bed delivered to his apartment. can I get a hospital bed delivered to my home.? is it 100% covered by medicare? What type of Rx do I neeed from my doctor?

Answer

Dear Karen:

Thank you for your inquiry.  Unfortunately, we do not accept medicare or insurance coverage at this time.

Date Posted:
3/31/2011 12:41:24 AM

Question
DEAR SIR, Pl.quote us your best cnf price to dammam s.arabia for 1. REUBBER MAID STEP ON PREMIUM LINEN HAMPER...20 EA 2. 14-HCLT.... ROUND HAMPER. WITH LID ..20EA 18 INCH. R14-HCLT W/LID .....HAMPER...20EA 4. 18INCH. ROPE CLOSURE HAMPER BAGS..

Answer
Thank you for your inquiry. Please check your email shortly for formal quote.

Date Posted:
3/30/2011 10:27:28 AM

Question
My son was just given the Pari Trek S nebulizer; he is only 13 months old and will not allow us to bring the mask to his face. Will this pacifier work with the Trek S Thanks,Kerilynn

Answer

Dear Ms. Newman:

Thank you for your inquiry.  Although, this is designed for the products of a different manufacturer, given the generally accepted industry standards,  this pacifier may work with your unit. 

Date Posted:
3/30/2011 9:50:43 AM

Question
As a physioterapist I can notice that you have interesting products. I live in Panama City, Panama, and I will like to know if you have an exclusive distributor of your products in our Country. If not could you please let me know if there is an option to be a distributor? could it be an exclusive one? which will be the requirements for that. Do you have a distributor product price list that you can share with me? Thanks in advance. Kind regards,

Answer

Dear Dr. Vergara:

Thank you for your inquiry.  We do not have a distributor program set up at this time.  Your pricing would be based on the volume of products ordered.  If you are interested in receiving a quote, please specify the products and quantities desired and email your list to Christina Villa at christina@msecom.net

Date Posted:
3/30/2011 2:10:50 AM

Question
Is this fixture for a rail mount The picture shows it being rail mounted.If so, what is the corresponding part necessary for this set up?Thanks.

Answer

This is available in the rail mount:

http://www.medical-supplies-equipment-company.com/product/ppf/id/29683/new_prod_full.asp

Date Posted:
3/29/2011 2:58:48 PM

Question
Does this manikin allow for training in the care of a gastrostomy and tracheostomy stoma and catheter careDO you have a manikin that has male intercahngeable parts?Thank you,Kathleen

Answer
The manikin offering these functions is: http://www.medical-supplies-equipment-company.com/product/ppf/id/28280/new_prod_full.asp

Date Posted:
3/29/2011 8:22:17 AM

Question
I have a Pride Go-Go Elite scooter. I have their Portable oxygen tank holder that mounts as an accessory at the rear of the seat. It is built fro 4+ inches cylinders. The travel cylinders that are provided by Apria - my insurance approved provider - are 3+ inches in diameter. Can you provide inserts that my accept the 3+''''s in the 4+ holder?

Answer
Unfortunately, we do not offer such a product. 

Date Posted:
3/28/2011 9:56:50 PM

Question
How far do you turn the valve on a portable 02 tank do you open it up all the way or just til the needle moves about 1/4 turn? Thank you

Answer

Dear Ms. Taylor:

Thank you for your inquiry.  In order to regulate the flow of oxygen, the tank must be equipped with an Oxygen Regulator which is attached to the valve of the O2 tank.  Oxygen Regulators are equipped with a dial gauge which enable you to regulate the flow of oxygen. 

 

Date Posted:
3/28/2011 12:06:00 AM

Question
My 91 year old mother-in-law broke her hip a couple of weeks ago. She is very headstrong and wants her way. She does not like siderails and says she could climb over them. This is what we are afraid of. We need a bed that will operate like a regular hospital bed and also raise and lowerto floor.

Answer

We would recommend the bed below, we can offer the entire package (bed, mattress, side rails, head & foot boards) for $875 + shipping.

http://www.medical-supplies-equipment-company.com/product/ppf/id/15985/new_prod_full.asp

Date Posted:
3/27/2011 1:58:14 PM

Question
My father was a paraplegic and recently passed away. We have a lot of high end equipment that we are looking to sell and did not know if your company purchases from individuals. If you do we would be interested in speaking with about this. If you know of a company that deals in this please let us know. We figure it would be easier on my mother to sell all of it at one time as oppossed to selling it individually. I look forward to hearing back from you. Tim Pence

Answer

Dear Tim:

Thank you for your inquiry,  We do not purchase from individuals.  You may wish to contact your local durable medical equipment dealers, or try selling these through www.medmarketplace.com or www.ebay.   

Date Posted:
3/27/2011 10:43:57 AM

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