Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

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Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I was just about to check out a box of table paper and realised I better make sure the website was in Australia. I discovered that you are an American company. How much does this item cost in aus dollars and how much would postage cost to post code 6443 in western Australia? Regards Carmel

Answer

Dear Carmel:

Thank you ofr your inquiry.  If you can provide us with an item number, we would be happy to provide you with a shipping quote to western Australia.

Date Posted:
7/14/2011 12:42:19 AM

Question
What is the weight capacity on the shelves of this cart?

Answer
Thank you for your inquiry. The weight capacity is 400 lbs evenly distributed.  

Date Posted:
7/13/2011 7:25:25 PM

Question
Im looking for a small hand held device for massaging legs during long flights. Will the Omni Massage Roller be a good choice

Answer
This massager is hand held, and could be more suitable for a flight than an electric massager. You may also want to consider this deep muscle massage tool, or look through our full list of massagers.

Date Posted:
7/12/2011 8:23:58 PM

Question
Need a mobile cart that will fit a 21 Mac desktop, keyboard and room to use mouse. This looks like it may work - any other suggestions I do not need room for CPU. What is the height between shelves and are they adjustable? Thanks. This is for a dental office.

Answer

Thank you for your inquiry. The total height of the mobile cart is 35in and this particular computer workstation is not adjustable. However, please see below for the additional options we have available: Both of these carts have an adjustable height.

Hydraulic Adjustable Height Multi-media Carts

Adjustable Height LCD/Computer Mobile Workstations

Date Posted:
7/12/2011 6:27:51 PM

Question
We have a bunch of hospital baby cribs for sale. Would your company be interested in purchasing any of these? Please contact me if your are interested. Thank you, Kevin Haggerty

Answer

Dear Kevin:

Thank you for your inquiry.  At this time we would not be interested in hospital cribs. 

Date Posted:
7/12/2011 2:30:08 PM

Question
Hello,Can you please send a quote for 10 of lights Also, where are you located and please give time frame to ship to Sault Ste. Marie, Ontario CanadathanksJanet

Answer
Thank you for your inquiry. We appreicate your patience, please check your email for the formal quote.

Date Posted:
7/12/2011 10:24:41 AM

Question
I want want buy many of your products for my hospital.Please let me know the contact information of your India/Delhi office/distributors. Thanks Dr.Biswas

Answer

Dear Dr. Biswas:

Thank you for your inquiry.  We do not have India based distributors at this time. 

Date Posted:
7/12/2011 12:12:31 AM

Question
Do you have a small whirlpool on wheels that could be used in a hospital room? It would be such that a bed-ridden patient could sit on their bed, and put their legs into the whirlpool. I'd seen this type of equipment in my college days while running track. Thought you might have it for sale.

Answer

Some of our smaller mobile Extremity Whirlpools would work for this purpose.  If you have any further questions, feel free to contact us.

Date Posted:
7/11/2011 9:39:19 PM

Question
Is the pillow made of foam rubber of batting It looks very soft in your picture.Is this a pillow that comes w/ a device to make it harder or softer?

Answer
This pillow is filled with a polyester fiber, and comes in two trims: gentle and standard. While you have to pick between the two trims, each pillow does feature multiple channels that are sized to provide different support levels. 

Date Posted:
7/11/2011 5:14:49 PM

Question
dear sir i would like to request of quotation for narcotic locker ,iwould be deeply gratefull if you can give me telephon enomber of supplier here in united arab of emirates ,thank you your positive response is highly appreicated

Answer
We do not have any distributors in the UAE, however we do ship there.  We would need to know the specifications in order to provide accurate pricing based on your requirements.

Date Posted:
7/11/2011 1:38:20 PM

Question
do you rent the Exogen Ultrasound Bone Healing devices in Canada?

Answer

Dear Ms. Amare:

Thank you for your inquiry.  Unfortunately, we do not rent equipment at this time. 

Date Posted:
7/11/2011 1:16:11 PM

Question
I have six of these cabinets but the keys were lost a long time ago. How can i get a replacement door-latch and key for these

Answer

Thank you for your inquiry. The replacement knob lock with 2 keys is $71.51 each. If you would like to purchase all six the total would be $429.06 plus shipping (Est $10-20). Please let me know if you would like a formal quote for these locks and I will be able to get the exact shipping charges. (Please specify zip code)

Date Posted:
7/11/2011 1:15:03 PM

Question
We are in interested in purchasing Water Resistant Electronic Standard Fire Safe we want to know if still available for sale if still available l will like you to get back to me with the following details at your earliest convenience Best Regards Mr Perry Smith Managing Director Perry & Smith General Trading L.L.C Industrial Areaa 9 United arab emirates

Answer
This item is still available.  They take approximately 15 working days to ship out.  We are not authorized for sale of this item outside of the US, however.  You may contact the manufacturer, Sentry Safe for possible contact for distribution in your area: www.sentrysafe.com

Date Posted:
7/11/2011 12:58:05 PM

Question
do you purchase used equipment ? I have 6 x achieva pso2 available

Answer
Please contact Bemes Inc for a possible option to sell to. Contact Jeff: 636-349-3377 ext 143

Date Posted:
7/11/2011 10:27:43 AM

Question
Hi,Can I check with you where this chair is producedIn addition, may I know how much is freight charge to SingaporeThanks,Audrey

Answer
This item is made in the USA.  The shipping to Singapore will be estimated around $260.00.  If you need any accessories, this may change the rate as the weight will vary.

Date Posted:
7/11/2011 5:59:51 AM

Question
I need a full sized bed like the model you have listed as item no DS30851DRV. I would also prefer a used model to keep costs down. Can you help me with anything like that? Thank You.

Answer
Thank you for your inquiry. Regrettably, we don't have a full size hospital bed unless you are interested in bariatric size bed. In addition, we don't carry any used hospital beds. We apologize for the inconvenience.

Date Posted:
7/10/2011 6:42:31 PM

Question
Ive previously had surgery on my left shoulder, I can hear the bones rub together when moving it, I'm in constant pain that seems to run into my neck and down my arm. I have numbness in my pinky and the two adjacent fingers. Certain positions seem to limit the pain with pain medications.

Answer

Dear Mr. Reed:

Thank you for your inquiry. Based on the level of discomfort you are describing, it is not likely that the thermoskin sport shoulder will be of much long term benefit. It will, however, provide a certain level of support which would offer short term relief. 

Date Posted:
7/10/2011 6:21:54 PM

Question
Are all the nuberlizers the same or should they be specificly prescribed by DR. My mother has had more than 3 attacks of short breath, the last two were in one day and really scarry as she struggled for breath to a point where her body shiverred in gasping for last breath, th

Answer
Nebulizers are used to deliver medication in a fine mist so that it can be easily and quickly absorbed by the body.  The amount and type of medication is determined by the doctor prescribing the medicine.  Different amounts of and types of medication will have different affects.  Please consult with your mother's doctor. 

Date Posted:
7/10/2011 8:12:14 AM

Question
I am 89 years old With COPD , I use oxygen in my home and walk around, in and out, up and down trailing the tubing witrh me. I am so irritated with My train tripping over it and getting caught on things? Would those retractable tubing gizmos make my life a little easier? Where can I get them, how much are they and are there any you would suggest ? I Thank you for any information you can send me. Natalie

Answer

Unfortunately, this is not a product we carry.  The link below may be helpful in your search:

http://www.oxygentubingreel.com/how_it_works/purchase

Date Posted:
7/9/2011 4:32:17 PM

Question
what are the dimensions for this table.

Answer
This item number is actually just an option for a table.  The table this was meant for is 21in W x 66in L.  Unfortunately, this table has been discontinued from our inventory, so we are unable to provide pricing on this item.

Date Posted:
7/8/2011 6:20:41 PM

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