Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
How much does each plate weigh

Answer

Ron, I regret to inform you that this product has been discontinued. Feel free to look through some of our other multi-gyms, and let me know if you have any questions. I would be glad to help.

Date Posted:
6/5/2011 5:12:41 PM

Question
Please send a return label

Answer

Dear Ms. Smith: 

Please complete the following form so that we can initiate the return process.  https://www.medical-supplies-equipment-company.com/return/return-auth-form.asp

Date Posted:
6/5/2011 1:41:13 AM

Question
How does this attach to the bed Can it be screwed into wood?

Answer

Dear Kimberly:

Thank you for your inquiry. This item slides in between box spring and the mattress.

Date Posted:
6/4/2011 11:55:47 PM

Question
What is the difference between the round lead wires and the straight lead wiresBoth are 48 and they have the same product picture but the prices are different. Thanks I plan to use the 48 lead wires on the intelect IFC unit.Thanks,Bryan

Answer
Bryan, neither of these wires would be compatible with your Intelect unit, because they are intended for Comfort-Stim units. If you can provide us the model number, we will be able to provide you a quote on an appropriate lead wires.

Date Posted:
6/4/2011 7:21:01 PM

Question
Im in search of a motorized lift for the back of the car to transport the chair, do you have any used lifts with warranty

Answer

Dear Joan:

Thank you for your inquiry.  Unfortunately, we do not carry used lifts at this time.

Date Posted:
6/4/2011 12:53:35 PM

Question
How much do the weights weigh individually Each is number with a single digit but how do you determine how much weight you are actually lifting?

Answer

Dear James:

The maximum lifting capacity of the gym is 400 lbs. So if you divide 400 lbs by the total number of plates, that would give you the weight of the individual plate.  Then simply multiply the number of plates being lifted by the weight of the individual plate. 

Date Posted:
6/4/2011 7:57:10 AM

Question
How do these side rails attachThank you.

Answer

Dear Joy:

Thank you for your inquiry.  These side rails are designed to work with a specific brand name bed manufactured by Tuffcare.  However, if you are looking for bed rails which can be used in a home environment, please take a look at the following product selection Bedside Rails or call us toll free at 877-706-4480 and we will be able to assist you with your search.

Date Posted:
6/3/2011 10:05:50 AM

Question
Pls make a quote, send a pictures, specification, copy of last service report, full hi-story of the laserBR Vladimir

Answer

Dear Vladimir:

Please contact Lee Atkins at www.Hotlasers.com for product info and availability.

Date Posted:
6/3/2011 8:30:56 AM

Question
I was wondering if I need to put any type of cream/ointment on my wound when I put an ABD pad on

Answer
Jacob, it really depends on a lot of factors, including your age, the type of wound you have, and how much it is draining. You may want to consider putting on some triple antibiotic ointment or wound gel, so that it won't hurt when you take the pad off. For a more definite answer you can either see a physician, or call a local wound care center and describe to them the type of wound you have. Most would be willing to help. Thank you for your inquiry, and I hope you heal soon.

Date Posted:
6/2/2011 10:01:32 PM

Question
are these the original attends with the blue 6tabs from the mid 90sthey are very thick/ absorbent can i order these in size 29'inch waist?and do they come in a pack? instead of a case?

Answer
These are the Attends Waiststyle Briefs: http://www.attends.com/products/briefs/waistband_style_briefs.html

Date Posted:
6/2/2011 9:34:08 PM

Question
Hello, We are developing a series of forensic science courses and we are looking to purchase a narcotics locker/safe. Could you please send me information on your units along with pricing. Thanks, Terri-Ann

Answer
Thank you for your inquiry. Could to tell us your requirements for the narcotic safe your looking for? Once we get an idea and i will be able to recommend a few safes for your forensic science courses.

Date Posted:
6/2/2011 4:56:54 PM

Question
I need a tabletop autoclave of 85L, 110V. but automatic.do you have itif so, send me price please.

Answer
Thank you for your patience. Currently we don't have any available. However, please contact http://www.tuttnauer.com/ they are the manufacturer of autoclaves.

Date Posted:
6/2/2011 1:26:33 PM

Question
Where is the location of the scale.

Answer

Dear James:

Can you please re-phrase your question?

Date Posted:
6/2/2011 9:59:45 AM

Question
Im almost ready to place a order but need a little more detail between item# 2-GPK-VB50051DRV and GKP0204TTUF, please call me with detail. thanks.

Answer

I just sent you an email with pictures and pricing. You have a choice between full or half rails.

Respectfully,

Christina Villa

Date Posted:
6/2/2011 9:07:41 AM

Question
Dear Sir, We are hereby forwarding an urgent requirement for Blue Sensitive X-Ray films. Kindly send us your offer so as to reach us within the next 24 hours 1. X-Ray films, Blue Sensitive, Size 24 x 30 cms , 100 films/pack - Qty: 10 packs. 2. X-Ray apron, 0.5mm Pb, Size 110x60 cm for use in X-Ray room - Qty: 1 Your offer should indicate the following : 1. Price 2. Delivery time 3. Name of the manufacturer/Brand 4. Shipping cost to send these to us by DHL/FedEx/UPS/TNT. Your quick response in this matter shall be highly appreciated. Thanks and best regards

Answer

Dear Syed,

Thank you for the inquiry. We only carry the apron. Do you still want me to quote?

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
6/1/2011 3:12:37 PM

Question
I was wondering what the weight was on this cabinet 48 wall cabinet with two doors, 8428CLTThanks.

Answer

Dear Becky,

Thank you for the inquiry. The cabinet weighs 117 lbs. If you need anything else, let me know.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
6/1/2011 2:27:43 PM

Question
does this joint actually bend

Answer
Yes Daphne, this is a functional and very detailed model that shows the possible physiological movements of the elbow (abductions, anteversion, retroversion, internal and external rotation). Thank you for your inquiry.

Date Posted:
6/1/2011 11:50:37 AM

Question
Hi, I am requiring a N560 pulse oximeter, please could you said me if this model is equivalent thanks, Note: whats is the cost to send this to peru

Answer
We will check inventory and get back to you with pricing.

Date Posted:
5/31/2011 8:33:43 PM

Question
Could you please tell me the diameter of the cylinder I need them to measure volume of rocks. thanks,t

Answer

Dear Tara,

Thank you for the inquiry. Unfortunately, this item has been discontinued from our website. We are so sorry for the inconvenience.

Respectfullly,

Christina Villa - MSEC Sales

Date Posted:
5/31/2011 2:04:12 PM

Question
The power consumption in terms of how much time. For example, 300 watts per day.I would immensely appreciate this information.

Answer

Dear Crystal:

Thank you for your inquiry.  However, this is not the type of information we would have at our disposal. 

Date Posted:
5/31/2011 1:45:32 PM

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