If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
I just got a post-op boot put on my foot because I fractured a bone. I was wondering what to do about showering and sleeping. What do I do? Do I take it off or leave it on??Thank you
Answer
Dear Kiera,
Thank you for your inquiry. We suggest that you first consult with your healthcare provider regarding when and if you can take off the post-op boot. If you need to leave it on while showering, the product below will be very useful:
ShowerSafe Cast and Bandage Protector- Foot/Ankle
If you have additional questions or need further assistance, please call our customer-service department toll-free at 1-877-706-4480.
Thank You,
Date Posted:
3/28/2006 2:52:09 AM
Question
Searching for print and/or solid color maternity scrub tops
Answer
Dear Sue:
Thank you for your inquiry. Unfortunately, we do not carry maternity scrubs at this time. Congratulations on your pregnancy and good luck with your search.
Date Posted:
3/27/2006 7:51:16 PM
Question
looking for the (former) angelica tie back fluid resistant lab coat???? 3/4 length, white with with thin black stripes? any suggestions or comprables?
Answer
Dear Camie,
Thank you for your inquiry. We do have fluid resistant lab coats in stock. To evaluate our inventory to determine which item will best fit your needs, please click the link below:
If you have further questions or need additional assistance, please call our customer service department toll-free at 1-877-706-4480.
Thank You,
Date Posted:
3/27/2006 2:43:58 PM
Question
What size does cuff 3249sdmmd (adult large) fit.Thank you
Answer
Thanks for your inquiry,
This particular cuff is 6 7/8" wide and fits 26" around. This cuff is for a large adult. If you have any questions please call toll free at 877-706-4480
Respectfully,
Date Posted:
3/27/2006 1:56:45 PM
Question
Hi my name is Bernardo Alvarez and I work for a Mexican company and i would like to know if your company delivers in Mexico. I need your products for the state of Tamahulipas. Thank you for your attention.
Answer
Dear Mr. Alvarez:
Thank you for your inquiry. We do ship to Mexico. Please let us know what you are looking for. Also, please be advised that all shipments to Mexico must be prepaid via bank wire transfer. We can not process credit cards issued by Mexican banks.
Date Posted:
3/26/2006 3:42:31 PM
Question
I am looking for pull up disposabel underware for my motehr she had cronic diarea, she is petite person, 5' tall and 89 lbs about 28" hips, can you help us out????????? thanks, mike harris
Answer
Dear Michael,
Thank you for your inquiry. There is a wide selection of disposable adult briefs & panties in our inventory - one thing to keep in mind when choosing one item over another is the waist size. Below are a few items that should fit your mother:
All-Through-the-Night Disposable Briefs
Waist: 24-32 in.
Attends Diaper-Briefs 10 Classic Style
Waist: 20-31 in.
Kendall Wings Choice Plus Adult Brief
Waist: 20-31 in.
MaxiCare¨ Contoured Adult Briefs-Adult Diaper
Waist/Hips: 17-31 in.
If you have further questions or need additional assistance, please call our customer service department toll-free at 1-877-706-4480.
Thank You,
Date Posted:
3/25/2006 8:31:01 PM
Question
Our timer is broken we need to order another one. Where or whom can i order this from?
Answer
Dear Neva:
Please contact the manufacturer for all replacement parts. Depending on the date of the purchase, your unit may still be under warranty. The contact information for the manufacturer should be in your instruction manual.
Date Posted:
3/24/2006 7:51:29 PM
Question
used arthroscope
Answer
In order for us to assist you, please indicate the brand, age and max number of broken fibers.
Date Posted:
3/24/2006 5:42:41 PM
Question
I was wondering if you had mid-length resistat mens lab coat available, and what length it is?
Answer
Dear Greg,
Thank you for your inquiry. The Resistat Men's Protective Lab Coats in our inventory come in the following lengths (measured in inches):
29, 30, 31, 36, 39, 41, 42, 43, 44
If you need further assistance in placing your order or have additional questions, please call our customer service department toll-free at 1-877-706-4480.
Thank You,
Date Posted:
3/23/2006 2:26:36 PM
Question
I am trying to find a chair that can fit a lift under. He has a bath tub and we need somthing that can transfer him into a tub. Its very hard on us to lift him into his chair now. It needs to be tilted do to the way his body is shaped. Can you please help. Thanks Sue,
Answer
Dear Sue,
Thank you for your inquiry. The following transfer benches will be of great benefit to you:
Heavy Duty Adjustable Transfer Bench
A very important consideration here is the person's weight. If this person is overweight, your options in medical equipment revolve around bariatric equipment. In fact, a hoyer lift may be necessary. However, if you are able to lift this person on your own or with assistance, the following items will be of great benefit to you as well:
If you have any further questions or need additional assistance, please call our customer service department toll-free at 1-877-706-4480.
Thank You,
Date Posted:
3/23/2006 12:16:37 PM
Question
we are looking for bulk disposable belts(2" webbing type) and clips do you have any ideas? thank you.
Answer
Dear Jennifer,
Thank you for your inquiry. What is your intended purpose for these belts? If you are referring to transfer belts, which fit the description you offered in your inquiry, we do offer a variety such as the following:
If these are not what your searching for, please call our customer service department toll-free at 1-877-706-4480 and one of our medical equipment specialists will be able to assist you.
Thank You,
Date Posted:
3/23/2006 12:09:52 PM
Question
Can you please describe the universal mount on lamp Item #: 0610890BUR. I need it to mount to a rectangular metal rod along the side of a motorized exam table.
Answer
Dear SB:
Thank you for your inquiry, The universal mount is basically a clamp adjustable with built-in screws. Please call us toll free at 877-706-4480 for any other questions. You may also wish to take a look at this PDF file available from the manufacturer. http://www.burtonmedical.com/litPDF/burton_lit_GLEAMER_v17.pdf
Date Posted:
3/22/2006 6:18:09 PM
Question
Do you have a tray or table for the heavy sturdy walkers of 23X16inch?
Answer
Dear Ms. Ebright:
Thank you for your inquiry. All walker accessories such baskets are brand name specific. We would advise you to contact the manufacturer or the original place of purchase for accessories available for your model. Good luck.
Date Posted:
3/21/2006 9:57:30 PM
Question
do you sell a digital blood pressure monitor for children with the small cuff size?
Answer
Dear Mrs. Thibaudeau,
Thank you for your inquiry. We do sell digital blood pressure monitors with small cuffs. Please click the links below to evaluate the following products:
Blood Pressure Monitor without Printer - Small
Fuzzy Logic Blood Pressure Monitor - Small
If you have further questions or need additional assistance, please call our customer service department toll-free at 1-877-706-4480.
Thank You,
Date Posted:
3/20/2006 10:02:55 AM
Question
i'm interested in a portable oxygen tank. something small enough to be carried fairly discretely in case of emergencies. i'd be interested in dimensions 12" X 3" (diameter) or so. thank you. if you do not carry something like this, could you please point me in the right direction to find one?
Answer
Thanks for your inquiry,
Unfortunately, we do not have anything at this time that will meet your request. We apologize for any inconvenience. If you have any questions please call toll free at 877-706-4480
Respectfully,
Date Posted:
3/19/2006 10:06:46 PM
Question
Please tell me about which one (medical treatment bed) can prevent bedsore for patient who has become paralyzed.The bed can support the function like proceeding massage, monitor patient's situations,..., and the price.Thanks!!ZEN (from TAIWAN)
Answer
Dear Zen,
Thank you for your inquiry. Given the patient's condition, he/she will benefit greatly from the following medical mattresses:
The Alternating Pressure Mattress is designed to provide comfort and durability to the patient with pressure sore ulcers treatment. This mattress system is simple to set up and fits any standard hospital or home care beds.
The Everair Low Air Loss Mattress System is engineered to reduce interface pressure for the prevention and treatment of stages I - IV pressure sore ulcers. Durable dual pump system combined with a high quality air flotation mattress, makes this low air loss mattress extremely reliable.
An important factor to consider is the patient's weight. If the patient is overweight, we encourage you to evaluate our inventory of bariatric mattresses.
If you are also looking for a hospital bed, please refer to the following information page:
This information page will help you to assess the patient's needs as well as what will be the most convenient for the caregiver.
As for monitoring the patient's "conditions," if you could provide more specifics regarding these conditions, we can approach an answer. In the meantime, take a moment to evaluate our personal safety alarms and vital signs monitors. Perhaps these are what you are inquiring about.
If you have any further questions or need additional assistance, please call our medical equipment specialists at 1-877-706-4480.
Thank You,
Date Posted:
3/17/2006 10:25:32 AM
Question
I work at a law firm and we are handling an estate in which there is a used nebulizer (don't know the make & model number yet) that we are trying to sell.How would one go about disposing of such an item?
Answer
We would recommend eBay.com. But you'll need to know if the unit is in working condition. The brand and model would also be important to know.
Date Posted:
3/16/2006 11:48:57 AM
Question
Why is it that the choices for mens scrub top patterns is so linited? There are alot of men the healthcare field now and is seems that it is an untapped market.
Answer
The choices are much broader when you take into the account the Unisex scrub choices.
Date Posted:
3/16/2006 7:40:38 AM
Question
Hello, I live in Japan, and we have a Japanese Nellecor n-550 (latest edition) on lease from the hospital in our home for our daughter. We go through dispoable adhesive sensors about once/twice a month. On your website I found the Nellcor item # IQILCIXOMDC infant adhesive sensor. 1. Will this work on the (Japanese version) pulse oximeter I have now? 2. It says 24/case. If I put in for quantity 1, then I get 1 case and 24 dispoable adhesives? 3. Is there a different disposable adhesive that I should consisder intead?Thank you for your time,Mac
Answer
Dear Mac:
IQILCIXOMDC should work with your Japanese model. It does come in a case of 24. Please be aware that the shipping cost to Japan will be $50-60 USD. Additionally, payment must be made with US bank issued credit card and US address.
Date Posted:
3/16/2006 1:55:32 AM
Question
Please advise the lowest and heighest position (in inches) that a standard hospital bed should measure at.
Answer
Hospital bed heights may vary by manufacturer. Height at the top of the bed will depend on the thickness of the mattress. Some beds can actually move up and down. Please restate your question more specifically.
Date Posted:
3/15/2006 1:25:03 PM
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