If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
Hello, We are looking to monitor cerebral blood flow during exercise to see if exercise improves cognitive and physical function in patients with stroke. Can you: Advise as to the most suitability NIRS unit for measuring cerebral blood flow during exercise Provide a quote for a unit to be shipped to New Zealand
Answer
Thank you for your inquiry. Regrettably, we don't have any NIRS Units available for purchase. We apologize for the inconvenience.
Date Posted:
2/14/2012 8:18:33 PM
Question
Hi, My name os Fernando, I'm a physician GI Surgeon in Brazil. I'm in New Iork for 2 months visiting 2 hospitals. I'm interested in a magnifying glass - loup. Is there any place here in NY where I could see these magnifying glass for surgery? Thanks
Answer
Dear Dr. Miranda:
Thank you for your inquiry. We are not aware of any places in New York City. Although, we are sure that there are plenty of outlets. However, if during your visit to NYC, you decide to purchase from MSEC, we will be happy to mail you the loupes to your location in New York. You can view our loupe selection here: http://www.medical-supplies-equipment-company.com/product/ppf/param/1493_0__1_true/product_search.asp
Date Posted:
2/14/2012 4:09:53 PM
Question
We have this unit installed. Our motor and the shaft circulating section is no longer operable. Can we purchase just that particular partThanks
Answer
Are you looking simply for the turbine portion of the whirlpool?
Date Posted:
2/14/2012 3:25:43 PM
Question
How much does this sling it self weigh
Answer
Thank you for your inquiry. The weight of the sling is 2.5 lbs. Please contact me if you require additional information.
Date Posted:
2/14/2012 1:15:31 PM
Question
Good Day, I need your confirmation before I am placing an order at your store. Firstly, i would like to know, do you accept an international customers ? Do you have a credit card machine or merchant facility to process credit card ? Do you do mail order sales ? The goods will be shipped to the billing address of credit card. We would greatly appreciate if you could reply to this email in a short time. Thank you. We are looking forward to working with you in the near future. Yours truly, Akio Nozaka Singapore
Answer
Dear Akio:
Thank you for your inquiry. For international orders over $400 USD we accept wire transfer only, for amounts less than $400 USD we accept paypal. Please let us know if we could be of any further assistance.
Date Posted:
2/14/2012 10:05:16 AM
Question
I was wondering if you could possibly give me the exact dimensions lenght and diameter of the Regular Surgeons Needles, 1/2 Curved, Cutting Edge, #18, #20, and #22. Thank you.
Answer
Thank you for your inquiry! Unfortunately we do not have the #18 available. Below are the sizes for #22 and #20. Please contact me if you require additional information.
Date Posted:
2/13/2012 6:23:01 PM
Question
I would like a quote on item #F-X0006CLT the Extra-Wife Phlebotomy Chair w/Flip-Arms. Please email me the quote and to include Shipping and Handling. 455 Fairford St E, Moose Jaw SK , S6H 1H3. Thanks
Answer
Could you advise as to your delivery requirements? Is there a receiving dock at the facility for delivery?
Date Posted:
2/13/2012 5:24:28 PM
Question
Hello, I placed an order for 2 pair of forceps on 7 February 2012. The confirmation number was 134818. I have yet to receive a confirmation e-mail. Thank you. John A. Wojtowicz
Answer
Mr. Wojtowicz,
Thank you for your order. I called my warehouse and they stated the Jewelers Forceps are on backorder. The ETA is about 10-12 business days from today. Our system automatically, sends out emails if the items are on backorder. Please advise, if you would like to proceed with this order. We apologize for the inconvenience.
Date Posted:
2/13/2012 2:19:37 PM
Question
Do you have dimensions and specs on this product
Answer
Thank you for your inquiry, this product has been discontinued. Unfortunately there are no replacements available at this time. Please contact me if I can assist you with additional information.
Date Posted:
2/13/2012 1:01:08 PM
Question
To hom it may concern I am currently working a a speech language pathologist and Audiologist at a state hospital in Johannesburg South Africa and we are looking to purchase a multichannel intra-luminal impedance monitor to aid in the diagnosis of GER. Kindly assist with either a quote of infor on where one can be purchased Kind Regards Mehnaaz
Answer
Unfortunately, at this time, we do not have such a product in our inventory. Do you have a certain brand or model number you have used previously? We may be able to access a refurbished unit.
Date Posted:
2/13/2012 4:35:41 AM
Question
I am considering purchase of base cabinet with 3 doors - 3 drawers and desk -- do yo have matching top / wall mount cabinets ?? can the desk be mounted left or right hand ?? Thnks
Answer
We do have matching wall cabinets available and the desk may be mounted on either side of the cabinet, this would need to be specified when you are ordering. Please advise what size cabinet you are looking for and I'd be happy to prepare a quote for you including base cabinet with desk and wall cabinet.
Date Posted:
2/12/2012 12:13:55 PM
Question
can this be hung on a wall thank you
Answer
Thank you for your inquiry! We do not suggest this model be hung up, doing so would avoid any manufacturer warranty. Please click here to view our Glass Display Double Door Wall Cabinet, It is the closest model in size, and it is available in 9 colors. Please feel free to contact me if you require additional information.
Date Posted:
2/12/2012 6:22:30 AM
Question
looking for paper that will fit nihon kohden model
Answer
Thank you for your inquiry. What is the model name for your Nihon Khoden product?
Date Posted:
2/10/2012 4:37:16 PM
Question
I want to have a Anglish manual for my precision q.i.d meter_ I have one but its not AnglishThank you
Answer
The manufacturer Abbott will be able to get this for you: http://www.abbottdiabetescare.com/customer-support-contact-information.html
Date Posted:
2/10/2012 2:37:46 PM
Question
How I can chang the battery for my precision q.i.d meter.Thank you
Answer
The manufacturer, Abbott Diabetes will have a user manual or they could walk you through the process: http://www.abbottdiabetescare.com/customer-support-contact-information.html
Date Posted:
2/10/2012 2:29:29 PM
Question
I am looking for a portable unit that can support an ultrasonic scaler to take into nursing homes. Do you have any suggestions Thank you so much!
Answer
Our more sophisticated, self-contained delivery systems would be able to accommodate an ultrasonic scaler. Please see below for our dental unit with the extra hook up:
ProSeal II, Portable Dental Sealant Unit (220 V)
Portable Dental Restorative Delivery System ProQuest I (220 V)
Portable Dental Delivery System ProQuest II with Fiber Optics (220 V)
Could I provide you with a quote for one of the above units?
Date Posted:
2/10/2012 11:30:20 AM
Question
Id like know more about the #3660 Disposable lab coats. we have a med Lab program in our college that needs to have fluid resistant coats. Which Osha requirements this lab coat meetsThank you.
Answer
Thank you for your inquiry. These lab coats are meet the OSHA requirements for wearing fluid resistant protective clothing when in lab. However, depending on what your facility will be using them for you, must check which are the OSHA requirments for that type of procedure.
Date Posted:
2/9/2012 1:24:30 PM
Question
have a prescription for the Nebulizer and sent you the pricription though the printer. What eles I need to do
Answer
We will need your prescription either faxed to 713-706-4161 or e-mailed to inquiry@msecompany.net. Once you have done this, you may place your order on our website or by telephone at 877-706-4480 with one of our representatives. For orders shipping within the US, Canada, UK or Australia, you may pay by credit card. Orders shipping outside of these locations, payment will be required by PayPal or wire transfer.
Date Posted:
2/9/2012 11:19:06 AM
Question
what is the difference between the american scale size and the french scle sizes
Answer
Thank you for your inquiry. 1mm on the French scale is 3mm, and 2mm on the American scale. Please contact me if you require additional information.
Date Posted:
2/9/2012 11:10:39 AM
Question
I am using a class 3R, green, pulsed, 532 nm laser. Although this laser does not require safety glasses I was wondering if these safety glasses protect against this type of laser If not, can you point me to the correct glasses
Answer
We have been advised that the Argon lenses would be best for your needs. We will send you a separate e-mail with pictures of those suggested.
Date Posted:
2/9/2012 10:19:36 AM
[<< Prev]
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
Page 520 of 520