Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

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Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I am requesting a catalog for our Physical and Occupational therapists here at Nashoba Nursing Service and Hospice 2 Shaker Road Suite D225 Shirley, MA 01464 We are a VNA which services 15 towns in our area and other surrounding town by request. Thank You Sue

Answer
Unfortunately, we do not have a paper catalog.  If you provide us with some specific items you may be interested we might be able to gather some pricing and product informaiton for you.

Date Posted:
8/5/2010 8:54:45 AM

Question
Hello, Im looking for a gray female physicians coat. It should fit some one 5'6 .Do you have something like that.Thanks

Answer
Unfortunately, we do not currently have any gray physicians coats in our inventory.  The only color option is white.

Date Posted:
8/5/2010 2:12:28 AM

Question
Any risk to patients as far as any type of radiation or related exposure

Answer

The therapeutic use of heat produced in tissues by electromagnetic radiation is called shortwave diathermy (the best method applied to large areas) which causes a temperature rise from the conversion of energy into heat as it penetrates the tissues.

How does Shortwave Diathermy work?

Shortwave diathermy heats the tissue by causing oscillations of electromagnetic energy of high frequencies. The physiologic effects of temperature occur at the site of the application and in distant tissue.

The local effects occur due to the elevated local temperature which is associated with increased local blood flow, capillary dilatation and capillary permeability. It results in higher level tissue metabolism and more rapid transfer of nutritional ingredients to the end organs and tissues. It promotes faster healing. Short wave heat increases connective tissue elasticity, reduces muscle spasm, and sedates the nerve endings to change the pain threshold.

Distant changes from the heated target location include reflex vasodilatation and reduction of muscle spasm, increase in body temperature, respiratory and pulse rates and decreased blood pressure.

Diathermy increases white blood cell concentration in the area of chronic inflammation (possibly via increased vascular supply).

Shortwave Diathermy Benefits

The use of short wave diathermy might be beneficial in such musculoskeletal conditions (in subacute or chronic state) such as arthritis and bursitis, musculoskeletal pain/spasm, sprains/strains and tendonitis.

Shortwave Diathermy Contraindications

1. Metal implants
2. Pregnancy
3. Malignancy
4. Pacemaker
5. Ischemia or atherosclerosis
6. Active bleeding
7. Open wounds, skin lesions in treatment area
8. Acute infection/fever

Date Posted:
8/4/2010 11:28:36 PM

Question
If it does not work with the chair my brother uses can it be returned

Answer
We are able to accept returns, however there is a minimum 20% restocking fee on this item if it is returned.  Original shipping is non-refundable and return shipping is your responsibility.  This must be returned within 30 days from the date of shipment otherwise it will not be accepted.  We do have other items with lesser restocking fees, as little as 10%.

Date Posted:
8/4/2010 11:06:51 PM

Question
Would this be appropriate for a person with Parkinsons Disease - to use as walking aid Is it tip-proof? It looks difficult to tip right or left, but can it tip forward or tip backward? Looking for way to get a Parkinson's patient in nursing home walking more independently.

Answer

Dear Dr. Sammis:

Thank you for your inquiry.  This is a tip-proof walker designed more to prevent lateral tipping (side-to-side).  However, the elongated profile of the wheelchair and the low center of gravity makes it also more difficult, but not impossible to tip forward or backwards, but the effort would have to be delibarate.  

Date Posted:
8/4/2010 6:23:02 PM

Question
Hi to you..Can these bfly needles be used with any collections bags and if not which ones per se Am looking for 600 ml single bags.Thanks

Answer
These should be fairly universal and work with most collection bags.

Date Posted:
8/4/2010 6:20:24 PM

Question
I am a dental assisting instructor and have had a dental chair donated to my class but have no access to water, air, or suction. Can you give me a price quote for a unit that has water, air, and suction both with and without handpeice attachments?

Answer

Dear Brandi,

Thank you for contacting us. Either of these units have what you need:

http://www.medical-supplies-equipment-company.com/product/ppf/id/17235/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/17238/new_prod_full.asp

Respectfully,

MSEC 

Date Posted:
8/4/2010 5:06:49 PM

Question
hello, can you send the big gymnic therapeutic ball in france? how many to send in france? can i have a professional invoice with TVA etc... regards Alice Bossuyt Lefevre

Answer

 Dear Alice,

We can ship to you in France. In order for us to calculate the shipping. I need know the item number and your address. Here is our selection:

http://www.medical-supplies-equipment-company.com/product/ppf/param/1064_0__1_true/product_search.asp

Please email me the item number and address to christina@msecompany.net

Respectfully,

MSEC

Date Posted:
8/4/2010 3:27:24 PM

Question
What is the length of the sleeves

Answer

Based on size Large the length is:

Measured from high point shoulder – 30” + Elastic cuff is 4 ½” = 34 ½”

Sleeve inseam – 19” + elastic cuff is 4 ½” = 23 ½”

Date Posted:
8/4/2010 2:36:15 PM

Question
hello do u have a retail store where i can find ur products since i am travelling and dont have time to order it. thanx

Answer

Dear Fatima:

Thank you for your inquiry. We don not have a retail outlet.  But ice packs are readily available at any CVS or Walgreens pharmacy.

Date Posted:
8/4/2010 10:34:52 AM

Question
good day HOw much will be the total cost if ill order a phlebotomy chair to be shipped to philippines?Thank you

Answer

Dear Arlene,

Thank you for the inquiry. Unfortunately, I can not give you shipping until I have your complete address. Please email it to christina@msecompany.net

Respectfully,

MSEC 

Date Posted:
8/4/2010 2:46:30 AM

Question
Can you tell me the measurement of the chest on the size 34 womens lab coat? Is it a womens dress size 34? not bra size?

Answer

Most of our lab coats specified as "women's" are sized S-XXXL.  If there is a sizing, it is normally dress size which would be found on our consultation coats:

Ladies' Classic Staff Length Lab Coat, 2-20
Ladies' Classic Staff Length Lab Coat, 22-36

Ladies' Consultation Coat, Sizes 4-30

Date Posted:
8/4/2010 12:46:27 AM

Question
i just place an order for a hospital bed, can you use this phone to call me.

Answer

Dear Dr.  Poku-dankwah:

We attempted to call the number you provided (202-529-6167), but it seems to be disconnected.  We also called the number on your order (202-529-6147) and it went straight to voicemail.  Please let us know the best method to contact you.  Your order will not be processed until shipping charges and method of delivery is confirmed.  Our staff will attempt to contact you tomorrow morning as well.  We appreciate your business.

Date Posted:
8/3/2010 6:05:20 PM

Question
The description states there are no buttons, but the drawing definitely shows buttons. Which one is this I am looking for the one without buttons. My mom cannot fasten the buttons.

Answer
We apologize for the conflicting information.  It seems that this item does have buttons.  We have pull-up style briefs which do not have buttons if you may be interested.

Date Posted:
8/3/2010 4:42:28 PM

Question
this is an inquiry about selling your units to my providers for their patients. do i need a DME number or can i just purchase them from your company. using the perscriptionsending it in to the insurance company these would be for no fault

Answer
We can only sell these units with a prescription or to a medical professional such as MD, PA, etc.

Date Posted:
8/3/2010 3:23:30 PM

Question
Can it use Welch Allyn Otoscope and opthalmoscope heads

Answer

Dear Satish,

Thank you for the inquiry, unfortunately these will not work with Welch Allyn products.

Date Posted:
8/3/2010 10:19:30 AM

Question
I have used safes in the past to prevent the theft of my prescriptions but have never found one secure enough. Anything with a lock eventually gets picked and it seems that everything I find has an override lock. Any suggestions

Answer

Fingerprint safes certainly offer an alternate and perhaps a more secure option to traditional lock safes.   Dual lock or electronic safes are other consideration.  However, the smaller narcotics cabinets are merely deterrents, larger, more robust safes provide a more formidable obstacle to break-ins. 

Date Posted:
8/3/2010 2:51:38 AM

Question
Hi,will you send this item Item# 24-14024CHT into HungaryHow much the shiping handling and this case 40 pieces electrodes all together?Best RegardsIstvan Urban

Answer

Dear Istvan Urban,

Thank you for contacting us.  I am getting the quote together for Hungary. If you do not mind, please email (christina@msecompany.net) your address so I may calculate the shipping costs.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
8/2/2010 5:05:02 PM

Question
Item# BD793TUFDoes this chair fold

Answer
Yes, this wheelchair folds as any normal width wheelchair would.

Date Posted:
8/2/2010 2:35:29 PM

Question
WHAT BRAND IS THIS DOES THE PLASTIC BIN COME WITH THE CABINET?

Answer
The brand for this bassinet is NK Medical Products.  Neither the basket or mattress is included with the bassinet.  We would be more than happy to get a quote together for you including the entire package.

Date Posted:
8/2/2010 1:22:48 PM

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